Suddenly lost connection to iTunes store?

I used the iTunes to purchase a song, played it everything was fine then all of the sudden my computer had the message that it could not connect to the Itunes store?  How can I fix?  Thank You  I am on a laptop with Window XP

Hi lkhouska,
Thanks for using the Apple Support Communities. I understand that you are experiencing issues connecting to the iTunes Store in Windows. The following resources may provide a solution:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
iTunes: Advanced iTunes Store troubleshooting - Apple Support
http://support.apple.com/en-us/HT203361
- Matt M.

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