Suddenly mail from one person cannot download into it's folder, why?

I have filters set up and they were working just fine. All of a sudden tonight one folder stopped. It would not download the mail from that person. Somehow her folder got moved as a subfolder of something else. I deleted both folders and recreated them keeping the message filters as they were. Everything else is working fine, I'm still receiving all e-mail from everyone else but from this one sender it is not downloading. The notification sound alerts me and her folder lights up but the message never appears.
Please help how do I fix it?

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

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    *& Report  ZMATURITYREPORT                                             *
    *&   Title - Maturity   report                                         *
    *& Module - FI                                                         *
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    data: lv_date1 type sy-datum.
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    var2(2) type c,
    var3(2) type c.
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        ZUONR LIKE BSEG-ZUONR,
        GJAHR LIKE BSEG-GJAHR,
        DMBTR LIKE BSEG-DMBTR,
        HKONT LIKE BSEG-HKONT,
    end of int_bseg.
    data: begin of int_SKAT occurs 0,
        TXT50 LIKE SKAT-TXT50,
        SAKNR LIKE SKAT-SAKNR,
        KTOPL LIKE SKAT-KTOPL,
    end of int_SKAT.
    data: begin of int_bkpf occurs 0,
          BELNR LIKE BKPF-BELNR,
          BUKRS LIKE BKPF-BUKRS,
          GJAHR LIKE BKPF-GJAHR,
          BUDAT  LIKE BKPF-BUDAT,
    end of int_BKPF.
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    data: var4(4) type c,
    var5(2) type c,
    var6(2) type c.
    -- END OF DATA DECLARATION--
    --- CONCATENATING AND ARRANGING DATE -
    lv_date = 2days_out.
    var1 = lv_date+(4).
    var2 = lv_date+4(2).
    var3 = lv_date+6(2).
    concatenate var3 var2 var1 into lv_formatdate separated by '.'.
    --- END OF CONCATENATING AND ARRANGING DATE  -
    --SELECTION FOR BSEG--
    select zuonr belnr bukrs GJAHR DMBTR HKONT from bseg into
    corresponding fields of  table int_bseg
    where bukrs = 'company name' and
          ZUONR = lv_formatdate.
    *--END OF SSELECTION FOR BSEG--
    --SELECTION FOR BKPF--
    select  BUDAT BUKRS BELNR GJAHR  from BKPF into
    corresponding fields of table int_BKPF
    where bukrs = 'company name'.
    append int_BKPF.
    --END OF SELECTION FOR BKPF--
    --SELECTION FOR SKAT--
    select SAKNR TXT50 from SKAT into
    corresponding fields of  table int_SKAT
    where KTOPL = 'company name'.
    *and      SAKNR = INT_BSEG-HKONT.
    APPEND INT_SKAT.
    *--END OF SSELECTION FOR SKAT--
    ----POPULATING EMAIL SUBJECT -
    perform populate_email_message_body.
      perform send_file_as_email_attachment
      tables it_message
      it_attach
      using p_email
      'Maturity after 2 days'
      'XLS'
      'filename'
      changing gd_error
      gd_reciever.
    Instructs mail send program for SAPCONNECT to send email(rsconn01)
      perform initiate_mail_execute_program.
    *endif.
    end-of-selection.
    ----END OF POPULATING EMAIL SUBJECT -
    *& Form SEND_FILE_AS_EMAIL_ATTACHMENT
    Send email
    form send_file_as_email_attachment tables pit_message
    pit_attach
    using p_email
    p_mtitle
    p_format
    p_filename
    p_attdescription
    p_sender_address
    p_sender_addres_type
    changing p_error
    p_reciever.
      data: ld_error type sy-subrc,
      ld_reciever type sy-subrc,
      ld_mtitle like sodocchgi1-obj_descr,
      ld_email like somlreci1-receiver,
      ld_format type so_obj_tp ,
      ld_attdescription type so_obj_nam ,
      ld_attfilename type so_obj_des ,
      ld_sender_address like soextreci1-receiver,
      ld_sender_address_type like soextreci1-adr_typ,
      ld_receiver like sy-subrc.
      ld_email = p_email.
      ld_mtitle = p_mtitle.
      ld_format = p_format.
      ld_attdescription = p_attdescription.
      ld_attfilename = p_filename.
      ld_sender_address = p_sender_address.
      ld_sender_address_type = p_sender_addres_type.
    Fill the document data.
      w_doc_data-doc_size = 1.
    Populate the subject/generic message attributes
      w_doc_data-obj_langu = sy-langu.
      w_doc_data-obj_name = 'SAPRPT'.
      w_doc_data-obj_descr = ld_mtitle .
      w_doc_data-sensitivty = 'F'.
    Fill the document data and get size of attachment
      clear w_doc_data.
      read table it_attach index w_cnt.
      w_doc_data-doc_size =
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      w_doc_data-obj_langu = sy-langu.
      w_doc_data-obj_name = 'SAPRPT'.
      w_doc_data-obj_descr = ld_mtitle.
      w_doc_data-sensitivty = 'F'.
      clear t_attachment.
      refresh t_attachment.
      t_attachment[] = pit_attach[].
    Describe the body of the message
      clear t_packing_list.
      refresh t_packing_list.
      t_packing_list-transf_bin = space.
      t_packing_list-head_start = 1.
      t_packing_list-head_num = 0.
      t_packing_list-body_start = 1.
      describe table it_message lines t_packing_list-body_num.
      t_packing_list-doc_type = 'RAW'.
      append t_packing_list.
    Add the recipients email address
      clear t_receivers.
      refresh t_receivers.
      t_receivers-receiver = ld_email.
      t_receivers-rec_type = 'U'.
      t_receivers-com_type = 'INT'.
      t_receivers-notif_del = 'X'.
      t_receivers-notif_ndel = 'X'.
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      call function 'SO_DOCUMENT_SEND_API1'
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          document_data              = w_doc_data
          put_in_outbox              = 'X'
          sender_address             = ld_sender_address
          sender_address_type        = ld_sender_address_type
          commit_work                = 'X'
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          sent_to_all                = w_sent_all
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          object_header              = t_object_header
          packing_list               = t_packing_list
          contents_bin               = t_attachment
          contents_txt               = it_message
          receivers                  = t_receivers
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          too_many_receivers         = 1
          document_not_sent          = 2
          document_type_not_exist    = 3
          operation_no_authorization = 4
          parameter_error            = 5
          x_error                    = 6
          enqueue_error              = 7
          others                     = 8.
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      ld_error = sy-subrc.
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      loop at t_receivers.
        ld_receiver = t_receivers-retrn_code.
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    Instructs mail send program for SAPCONNECT to send email.
    form initiate_mail_execute_program.
      wait up to 2 seconds.
      if gd_error eq 0.
        submit rsconn01 with mode = 'INT'
                      with output = 'X'
                      and return.
      endif.
    endform.                    " INITIATE_MAIL_EXECUTE_PROGRAM
    *& Form POPULATE_EMAIL_MESSAGE_BODY
    Populate message body text
    form populate_email_message_body.
      refresh it_message.
      refresh it_message1.
      refresh it_message3.
       refresh it_message4.
    LOOP FOR BSEG -
      loop at int_BSEG.
    read table int_bKPF WITH KEY BELNR = INT_BSEG-BELNR
            GJAHR = INT_BSEG-GJAHR.
    read table int_SKAT WITH KEY SAKNR = INT_BSEG-HKONT.
    *-CHANGING DATE FORMAT FOR BKPF--
    lv_date1 = int_bkpf-budat.
      var4 = lv_date1+(4).
      var5 = lv_date1+4(2).
      var6 = lv_date1+6(2).
    concatenate var6 var5 var4 into lv_formatdate1 separated by '.'.
    *-END OF CHANGING DATE FORMAT FOR BKPF--
    it_message =  int_bseg-belnr.
    it_message1 =  lv_formatdate1.
    it_message2 = int_bseg-dmbtr.
    it_message3 = int_bseg-hkont.
    IT_MESSAGE4 = INT_SKAT-TXT50.
    SHIFT IT_MESSAGE2 LEFT DELETING LEADING '0'.
    POPULATING EMAIL BODY WITH DATA -
    concatenate 'Maturity After 2Days' 'for'  'G/L account-' it_message3
    '--' IT_MESSAGE4  ',' 'Amount-' it_message2
        into it_message separated by space.
    append it_message.
    append it_message1.
    append it_message3.
      clear it_message.
      clear it_message1.
      clear it_message2.
      clear it_message3.
    endloop.
    END OF LOOP FOR BSEG -
    endform. " POPULATE_EMAIL_MESSAGE_BODY
    To send an mail with external attachment check this one
    first create a Include report with the following coding
    *& Include ZPA1_INCLFOR_MAIL *
    Data
    DATA: docdata LIKE sodocchgi1,
    objpack LIKE sopcklsti1 OCCURS 1 WITH HEADER LINE,
    objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
    objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
    objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
    objhex LIKE solix OCCURS 10 WITH HEADER LINE,
    reclist LIKE somlreci1 OCCURS 1 WITH HEADER LINE.
    DATA: tab_lines TYPE i,
    doc_size TYPE i,
    att_type LIKE soodk-objtp.
    DATA: listobject LIKE abaplist OCCURS 1 WITH HEADER LINE.
    FORM
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    CLEAR docdata.
    REFRESH objpack.
    CLEAR objpack.
    REFRESH objhead.
    REFRESH objtxt.
    CLEAR objtxt.
    REFRESH objbin.
    CLEAR objbin.
    REFRESH objhex.
    CLEAR objhex.
    REFRESH reclist.
    CLEAR reclist.
    REFRESH listobject.
    CLEAR listobject.
    CLEAR tab_lines.
    CLEAR doc_size.
    CLEAR att_type.
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    docdata-obj_descr = objdesc.
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    FORM
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    CLEAR reclist.
    reclist-receiver = preceiver.
    reclist-rec_type = prec_type.
    APPEND reclist.
    ENDFORM. "ml_customize
    FORM
    FORM ml_addtxt USING ptxt.
    CLEAR objtxt.
    objtxt = ptxt.
    APPEND objtxt.
    ENDFORM. "ml_customize
    FORM
    FORM ml_prepare USING bypassmemory whatatt_type whatname.
    IF bypassmemory = ''.
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    CALL FUNCTION 'LIST_FROM_MEMORY'
    TABLES
    listobject = listobject
    EXCEPTIONS
    OTHERS = 1.
    IF sy-subrc <> 0.
    MESSAGE ID '61' TYPE 'E' NUMBER '731'
    WITH 'LIST_FROM_MEMORY'.
    ENDIF.
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    IMPORTING
    COMPRESSED_SIZE =
    TABLES
    in = listobject
    out = objbin
    EXCEPTIONS
    OTHERS = 1
    IF sy-subrc <> 0.
    MESSAGE ID '61' TYPE 'E' NUMBER '731'
    WITH 'TABLE_COMPRESS'.
    ENDIF.
    ENDIF.
    Header Data
    Already Done Thru FM
    Main Text
    Already Done Thru FM
    Packing Info For Text Data
    DESCRIBE TABLE objtxt LINES tab_lines.
    READ TABLE objtxt INDEX tab_lines.
    docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
    CLEAR objpack-transf_bin.
    objpack-head_start = 1.
    objpack-head_num = 0.
    objpack-body_start = 1.
    objpack-body_num = tab_lines.
    objpack-doc_type = 'TXT'.
    APPEND objpack.
    Packing Info Attachment
    att_type = whatatt_type..
    DESCRIBE TABLE objbin LINES tab_lines.
    READ TABLE objbin INDEX tab_lines.
    objpack-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objbin ).
    objpack-transf_bin = 'X'.
    objpack-head_start = 1.
    objpack-head_num = 0.
    objpack-body_start = 1.
    objpack-body_num = tab_lines.
    objpack-doc_type = att_type.
    objpack-obj_name = 'ATTACHMENT'.
    objpack-obj_descr = whatname.
    APPEND objpack.
    Receiver List
    Already done thru fm
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    FORM
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    CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
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    put_in_outbox = 'X'
    commit_work = 'X' "used from rel. 6.10
    IMPORTING
    SENT_TO_ALL =
    NEW_OBJECT_ID =
    TABLES
    packing_list = objpack
    object_header = objhead
    contents_bin = objbin
    contents_txt = objtxt
    CONTENTS_HEX = objhex
    OBJECT_PARA =
    object_parb =
    receivers = reclist
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    too_many_receivers = 1
    document_not_sent = 2
    document_type_not_exist = 3
    operation_no_authorization = 4
    parameter_error = 5
    x_error = 6
    enqueue_error = 7
    OTHERS = 8
    IF sy-subrc <> 0.
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    WITH docdata-obj_name.
    ENDIF.
    ENDFORM. "ml_customize
    FORM
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    Call Function
    CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
    EXPORTING
    src_spoolid = whatspoolid
    TABLES
    pdf = pdf
    EXCEPTIONS
    err_no_otf_spooljob = 1
    OTHERS = 12.
    Convert
    PERFORM doconv TABLES pdf objbin.
    ENDFORM. "ml_spooltopdf
    FORM
    FORM doconv TABLES
    mypdf STRUCTURE tline
    outbin STRUCTURE solisti1.
    Data
    DATA : pos TYPE i.
    DATA : len TYPE i.
    Loop And Put Data
    LOOP AT mypdf.
    pos = 255 - len.
    IF pos > 134. "length of pdf_table
    pos = 134.
    ENDIF.
    outbin+len = mypdf(pos).
    len = len + pos.
    IF len = 255. "length of out (contents_bin)
    APPEND outbin.
    CLEAR: outbin, len.
    IF pos < 134.
    outbin = mypdf+pos.
    len = 134 - pos.
    ENDIF.
    ENDIF.
    ENDLOOP.
    IF len > 0.
    APPEND outbin.
    ENDIF.
    ENDFORM. "doconv
    Then include that report in the following report and copy the same code and paste it there
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    REPORT ZPA_TEMP147 .
    INCLUDE zpa1_inclfor_mail.
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    DATA : itab LIKE tline OCCURS 0 WITH HEADER LINE.
    DATA : file_name TYPE string.
    data : path like PCFILE-PATH.
    data : extension(5) type c.
    data : name(100) type c.
    SELECTION SCREEN
    PARAMETERS : receiver TYPE somlreci1-receiver lower case.
    PARAMETERS : p_file LIKE rlgrap-filename
    OBLIGATORY.
    AT SELECTION SCREEN
    AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
    CLEAR p_file.
    CALL FUNCTION 'F4_FILENAME'
    IMPORTING
    file_name = p_file.
    START-OF-SELECTION
    START-OF-SELECTION.
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    PERFORM ml_addrecp USING receiver 'U'.
    PERFORM upl.
    PERFORM doconv TABLES itab objbin.
    PERFORM ml_prepare USING 'X' extension name.
    PERFORM ml_dosend.
    SUBMIT rsconn01
    WITH mode EQ 'INT'
    AND RETURN.
    FORM
    FORM upl.
    file_name = p_file.
    CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
    filename = file_name
    filetype = 'BIN'
    TABLES
    data_tab = itab
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    file_open_error = 1
    file_read_error = 2
    no_batch = 3
    gui_refuse_filetransfer = 4
    invalid_type = 5
    no_authority = 6
    unknown_error = 7
    bad_data_format = 8
    header_not_allowed = 9
    separator_not_allowed = 10
    header_too_long = 11
    unknown_dp_error = 12
    access_denied = 13
    dp_out_of_memory = 14
    disk_full = 15
    dp_timeout = 16
    OTHERS = 17.
    path = file_name.
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    NAME_WITH_EXT =
    PATH =
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    INVALID_EXTENSION = 2
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    INVALID_PATH = 4
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    These are the FM for sending external email :-
    SO_DOCUMENT_SEND_API1
    SAPoffice: Send new document with attachments via RFC
    SO_NEW_DOCUMENT_ATT_SEND_API1
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    SAPoffice: Send new document with attachments via RFC
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    SO_NEW_DOCUMENT_SEND_API1
    SAPoffice: Send new document
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    DATA : BEGIN OF ITAB OCCURS 0,
    PERNR LIKE PA0001-PERNR,
    ENAME LIKE PA0001-ENAME,
    END OF ITAB.
    DATA: message_content LIKE soli OCCURS 10 WITH HEADER LINE,
    receiver_list LIKE soos1 OCCURS 5 WITH HEADER LINE,
    packing_list LIKE soxpl OCCURS 2 WITH HEADER LINE,
    listobject LIKE abaplist OCCURS 10,
    compressed_attachment LIKE soli OCCURS 100 WITH HEADER LINE,
    w_object_hd_change LIKE sood1,
    compressed_size LIKE sy-index.
    START-OF-SELECTION.
    SELECT PERNR ENAME
    INTO CORRESPONDING FIELDS OF TABLE ITAB
    FROM PA0001
    WHERE PERNR < 50.
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    Receivers
    receiver_list-recextnam = '[email protected]'. "-->
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    RECEIVER_list-SNDPRI = '1'."<-
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    General data
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    w_object_hd_change-objsns = 'P'.
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    Attachment
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    TABLES
    listobject = listobject.
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    compressed_size = compressed_size
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    out = compressed_attachment.
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    packing_list-head_num = 0.
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    System number : <instance_number>
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    6. Click Show Scheduling to check
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    http://help.sap.com/saphelp_nw04/helpdata/en/cf/700b405bacdd5fe10000000a155106/content.htm
    http://www.tamboly.com/SAPEmailConfiguration.html
    Check my previous links
    Mail Send
    sending mails from abap program
    Mail Sending to external email id's
    settings needed for sending emails
    <b><points_request_removed_by_moderator></b>
    Cheers,
    CHAITANYA.

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                OTHERS                     = 99.
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    Sreenivasulu P

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