Suddenly, my 1st gen can't access iTunes store. It sits on "Accessing iTunes Store", with a spinning wheel for days. I can access the store from my iMac, but not the Apple TV. Everything is up to date. What's the deal?

I can't figure out why my 1st gen appletv cannot access the itunes store. All newer movies are coming up to view and I can watch previews, but when I go to rent, it stays on the spinning wheel with the Accessing iTunes Store forever. I've left it going for at least 4 or 5 days. I can rent from my iMac, but all I have is the headphone, analog, 2-channel audio feed and not the true digital surround. It sounded much better from the appletv. HELP!

Read a bunch of posts from 2008 and 2010. The only step I found that I hadn't tried was the ol' plug pull. After that, I got the first movie I tried renting. ??? At least it works now.

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Anyone have this problem: I can sign on to the cloud from my iMac but not from my pc.

This is probably not strictly speaking the forum for this question but I am hoping to get lucky here. I cannot get to the cloud on my studio pc, altho I can get there on my home office iMac, so the problem is with my studio computer. That pc will allow me to surf the web and link to other sites that require pass words but not my Adobe Cloud account or my DAZ3D account. I am not very knowledgable when it comes to how computers work, and am hoping this is a problem that someone out there will recognize and be able to point me in the right direction. Thanks.

Hi Xfitz,
My first thought would be browser security settings. The web address for Creative Cloud is https://creative.adobe.com/ Note that the address is https versus just http - the s indicates its a secure site. Do you get any kind of warning or message when trying to Creative Cloud or Daz on the customer? What happens when you try?
-Dave

Couldn't find the adequate forum. I run win 8.1 and the adobe acrobat dc ap on my computer edoesn't acess the doc cloud. I can´t turn the mobile link on. I can acess the clud from my browser, but not from the desktop ap. I can acess from my mobile ap

couldn't find the adequate forum. I run win 8.1 and the adobe acrobat dc app on my computer doesn't access the doc cloud. I can´t turn the mobile link on. I can access the cloud from my browser, but not from the desktop app. I can access from my mobile app.

Can you please post a screenshot of your Acrobat DC when launched, without opening a PDF?
Thanks,
-Amboo

How can two users work on iMovie? My husband is working on a memorial video for a family member who passed, I plan to edit but he had to take his computer to work. I have the iMovie project on a zip drive. How do I get it to open in my imovie?

How can two users work on iMovie? My husband is working on a memorial video for a family member who passed, I plan to edit but he had to take his computer to work. I have the iMovie project on a zip drive. How do I get it to open in my imovie?

You will need an external drive that is formatted as MAC OS EXTENDED (journaled).
Move the Project, Events, and any photos and music to the external drive by following the instructions in this post.
https://discussions.apple.com/docs/DOC-4141
Be sure to use CONSOLIDATE MEDIA to get the photos and music. Then plug this drive into your computer and you will be able to edit.

Debit payment done 1800$, debited from my account, but not at apple. How to trace the financial transaction at apple inc side

Dear,
In San Diego apple store, I did a debit payment of 1800$. Transaction was approved, debited from my account, but the store sales person said it didn't go through. So I did again the payment but using a credit card. This was processed at apple side. Later I checked my account and it was debited twice.
I cannot find the payment or finance department of apple inc. The apple store is not able to find the transaction back. This is because the finance system transaction is not appearing in the apple store application.
Can somebody give my advice, or a contact number (not call center), or...
I'm in europe and called already several times to the store, the call center, but without any results.
Thanks,
Wim

This is probably something your bank will need to handle. It's normally the bank's problem to work out duplicate or unauthorized charges from a vendor since the bank had to approve the charge. But you can try calling 800-275-2273, asking to speak with someone in Customer Relations, and ask for assistance. There are ways, including Skype, for calling a US 800 number from outside the country; search the web for other methods if you cannot use Skype.
Good luck.

Why is my Wifi dropping on iMac but not other Apple devices?

I am trying to figure out why my iMac constantly drops the Wifi connection. My router is new and only a couple feet from my iMac. My husband's macbook pro does not drop the Wifi connection. Usually, the Wifi connection is lost for a matter of seconds or minutes and reconnects without me doing anything. My Wifi works at lightning speed when it is connected but drops off several times a day and sometimes multiple times an hour. This is so frustrating!

WiFi Problems:
Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.
However, sometimes any one of the following can help although, unfortunately, not always. In no particular order:
Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
Change the wifi channel on the router
Create a new Network Location: http://support.apple.com/kb/HT5289
Reboot the router
Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion and possibly Mavericks:
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook
...and this link:
http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

I have just bought four songs from iTunes store using my iMac. I can play the music on my iMac and throughout my Apple TV. However after several restarts and double checks I can't get the four tunes to sync with either my iPhone or my iPad.

I have just bought four songs from iTunes store using my iMac. I can play the music on my iMac and throughout my Apple TV. However after several restarts and double checks I can't get the four tunes to sync with either my iPhone or my iPad. All the software is up to date.

do you use the same Apple ID on your iMac, your iPhone and iPad? This is a requirement.

Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.

Just tried to update my iPad 2 to the current iOS, and I got an error that said the update wouldn't install. The iPad is stuck in a funny mode with the apple and spinning wheel showing. I can't power it down or restart it. What next? Thanks.

Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.

HT4623 my iphone 4 i already up date new software ios 7. but now i can not open my phone.. please let me know what is the problem ?

my iphone 4 i already up date new software ios 7. but now i can not open my phone.. please let me know what is the problem ?

sir, i dawonlodding the new software ios 7,that time my phone henged then now i can`t open it.pls let me know whats problem?

TS1702 Hi I bought Final Cut Pro X to my old macbook but the week later I bought a new bacbook pro and wonder how to download the final cut program to my new mac.I find the item in iTunes, but not in apple store.I find Final c in fins, but iTunes can't d

Hi I bought Final Cut Pro X to my old macbook but the week later I bought a new bacbook pro and wonder how to download the final cut program to my new mac.I find the item in iTunes, but not in apple store.I find Final c in fins, but iTunes can't download

Use the Mac App Store application and go to the purchased tab, which you'll find at the top of the Mac App Store window.

Have made a rebbot from Time Machine, and now I lack a lot of pictures. Can see icons, but not enlarge them. Especially pictures where 2009 is included in the date is missing? When I set up my desktop, I can find some of the pictures. Where do They hide,

Missing Pictures.
Have made a rebbot from Time Machine, and now I lack a lot of pictures. Can see icons, but not enlarge them. Especially pictures where 2009 is included in the date is missing?
When I set up my desktop, I can find some of the pictures. Where do They hide, and what shall I do.
Have made back up, but unfortunately a little too late. What to do?
MacBook Pro 15 "late 2008, Processor 2.53 Ghz Intel Core 2 Duo, Graphics NVIDIA GeForce 9400M 256 MB, Software Mac OS X 10.7.4 Lion (11E53).

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT1711 Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD play

Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD player

iTunes Plus is the name for the option in iTunes that allows customers to buy music at the iTunes Store that is free from digital rights management, or DRM.
Digital Rights Management, or DRM, is designed to prevent unauthorized sharing of files. This especially became a big concern for the music industry after the rise of Napster, Limewire, and Kazaa.
DRM, even the DRM used by Apple on iTunes Store content, prevented that. Apple's DRM allowed users to share files on only up to 5 computers.
According to TUAW, the new iTunes Plus songs have information embedded in them that identifies the user who bought and shared them by name.
This means that if you share your music and record companies want to track you down and sue for you copyright infringement, it's going to be easy.
This may help you understand why you would need iTunes Plus - http://support.apple.com/kb/ht1711.
It may be that Android required that type of file to be able to let it sync. See here - http://developer.android.com/guide/appendix/media-formats.html.

Hye guys i've a problems with my iPhone : since few days i can't open my application 'apple store ' .. It's very strange ! So have you solutions ?

Hye guys
I've problems with my iPhone , since few days i can't open my application Apple store .. It's very strange because it's the first time ! And everything is okay in my phone .. If you have solutions tell me !

Hello again,
I just realized that it was the Address book I was looking for, and it's there. I'm sorry --and embarrased- for the confusion!
I can't delete the discussion, so please considered resolved!
Thanks!

I was updating my macbook pro and it restarted but didn't boot up. It made it to the gray apple screen with a spinning wheel underneath it. What do I do?

I was updating my macbook pro and it restarted but didn't boot up. It made it to the gray apple screen with a spinning wheel underneath it. What do I do?

This was happening to mine as well and I had to take it in a few times and they had to wipe it completely. If your computer is more that 5 years old, it may be that it is time for a new one. I suggest taking it in so they can diagnose it!

I am trying to install the updates from Mac AppStore but it keeps aborting saying the it cannot verify the PreFlight File and that it's not signed by Apple. What is going on?

I am trying to install the updates from Mac AppStore but it keeps aborting saying the it cannot verify the PreFlight file and that it's not signed by Apple. What is going on?

Just attempted to run the update and still rec'd the same message. I also see that there are many others who are havig the exact same problem. How can I get Apple support to look at it?

Suddenly, my 1st gen can't access iTunes store. It sits on "Accessing iTunes Store", with a spinning wheel for days. I can access the store from my iMac, but not the Apple TV. Everything is up to date. What's the deal?

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