Suddenly, my droid razr says my yahoo mail username or password is incorrect.
This marks the third or fourth time this has done this. I used the mail before bed last nite, then I see a notification light a few hours later, look and it was a triangle error. Checked this morning and same issue. I've had this happen before where it suddenly "forgets" the username and/or password. I have 6 email accounts. 3yahoo, 2gmail, & 1 private. All other accounts work fine. I've checked my mail just fine with my iPad and computer simultaneously. I used to think it was a phone ing, but so many people are having the same with different phones. I haven't seen a solution yet. I've tried various manual settings. Don't think it's Verizon. Could be a combo of Verizon and android, during some cycle or server communication between the two. The first time it happened, I thought I had been hacked, now I know this is not the case. Anyone have any thoughts?
Solution:
The only one vie found so far is to change the password. This worked for me as I could access the account from other sources.
Hi Erpitt!
Let's get your email up and running correctly and without error messages. I know how important it is for me to get my emails in a timely manner, and I know how frustrating it is if this doesn't happen. I have some troubleshooting steps from you that other customers have found resolves the issue:
Manually set up the account by opening the email app and Menu / New Account / Other (Pop/Imap) and use the settings below...
•Incoming Server – imap.mail.yahoo.com
•Outgoing Server – smtp.mail.yahoo.com
•Incoming Port – 993 (requires SSL)
•Outgoing Port – 465 (requires SSL)
•Username: full email address ([email protected])
•Password: is the password you login to Yahoo! with the correct mail address.
Give this a go and let me know how it works out for you!
Thank you,
Christina B
VZW Support
Follow us on Twitter @VZWSupport
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HT201320 cannot send mail, username or password is incorrect
cannot send mail, username or password is incorrect, but it is not incorrect!!! help
When does the message appear? Is it when you are in the email client? If so, go to Settings>icloud and be sure you are logged into the right icloud account.
Go to Settings>Mail, Contacts, Calendars - and in the Mail section, be sure your email account is defined. If it is, try deleting it and setting it up again. -
HT3228 Cannot get mail username or password is incorrect but both are correct
My bellsouth.net email was hacked. I was unable to access it on my iphone. "Cannot get mail the username or password is incorrect". I called bellsouth and had my password changed. The email account works on att website and windows live mail. Even after changing the password in settings on the iphone, I still get the same error message.
Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M. -
I cannot send mail, username or password are incorrect. This is however not. the case
How can i get. my iPad to send mail again? I get the message that username or password are incorrect, but that is not.
When does the message appear? Is it when you are in the email client? If so, go to Settings>icloud and be sure you are logged into the right icloud account.
Go to Settings>Mail, Contacts, Calendars - and in the Mail section, be sure your email account is defined. If it is, try deleting it and setting it up again. -
Cannot get mail username or password is incorrect
I keep getting this message and there has been no change to my username or password. The next day he mail works then the same problem comes back.
Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M. -
I dont know what else to do because i know that my password and email address are both correct because i logged in on outlook.com and they worked there
Any suggestions?I was having the exact same problem until I found this website:
https://www.youtube.com/watch?v=ZOHX1-DUuPY
I followed the steps, and it worked!
Good luck! -
I recently used icloud on my phone to back up my phone. After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message. It says cannot get mail, user name or passwork incorrect? What do I do?
Hi,
Just wanted to say I found out the answer. I should have looked first to see if anyone else was having the same problem but I didn't. -
The mail doctor is saying my username and password are incorrect. They were not. I changed my password anyway, and it still won't let me send my mail. How do I fix this?
try to log in using webmail. if you can't do that, then issue is solved.
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My mail (hotmail) has stopped receiving emails and keeps saying the IMAX server username and password is wrong when I haven't changed anything?
Hello ,Marshyy96
That is not good, lets see if we can get your email back up and running again. Take a look at the article below to go over the settings to just make sure nothing is out of the ordinary. You may end up needing to remove the email account and add it back in.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G. -
My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general. -
I am trying to set up my new Google mail email address on my iPhone 3GS but it keeps throwing up a message saying that the username or password are incorrect. I have checked and they are definitely right, why is it telling me this?!
Check capitalization. The password is certainly case-senstive, and your username/email address might be as well. In the case of the password, you must get it exactly right. In the case of the username/email address, you can usually enter it as all lower case. Also, try your username with the @gmail.com suffix; your username might not be accepted without it.
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I'm trying to download my work email to my iPhone 5s. IMAP is enabled in my Gmail account; however, my phone keeps saying my IMAP username or password is incorrect. They're not incorrect. What do I do?
There is probably 2-step authentication set.
Read this:
http://www.imore.com/how-to-gmail-2-step-verification-mail--iphone--ipad-mac -
Changed my apple id but FaceTime didn't recognize this and when I updated to iOS 6 I can no longer get on to FaceTime. When I try, it says that the username or password is incorrect. Can anyone help
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom
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