Suddenly, my Photoshop Elements said "Licensing for this product has stopping working". What should I do?

It told me to uninstall it and reinstall it, or contact Adobe Customer support for help. Where is Adobe Customer Support? Here?

Well, kind of. This is the user to user forum. Which version of PSE and which platform?

Similar Messages

  • Photoshop Elements 6 Licensing for this product has stopped working.

    Hello,
    I have just done a clean install of Snow Leopard (after wiping my hard disk), then restored my system (without applications) from my Time Capsule. I have then successfully re-installed most of my software.
    However, after re-installing Photoshop Elements 6 from the original DVD, I get the following error message:
    Licensing for this product has stopped working. You cannot use this product at this time......
    This appears as soon as I attempt to run the program from my Applications folder and Elements closes as soon as I click OK and does not allow me to input my license key.
    Anyone any ideas?
    Thanks,
    Philip.

    Hiya Philip M,
    most Adobe products work by the licencing system installing some sort of "correct" answer-code when adobe connects to verify the authenticity of your product. I think, you may have to contact Adobe.
    When I ran Macromedia Dreamweaver, you were able to "transfer licence" (PRIOR to uninstalling from one machine and installing on another), which would send the signal to "free up" the correct (and authentic) licence and then install on your other machine. This facility has been removed (no doubt to protect the product) and I had to pay for a new disk (a bit of a pain); maybe you are luckier but check adobe's help site:
    http://www.adobe.com/support/photoshopelements/
    good luck

  • Photoshop CS3 says "licensing for this product has stopped working"

    I'm trying to open Photoshop CS3 and it is saying that "licensing for this product has stopped working", what can I do?
    I no longer have the original discs on me, but have my serial #s

    Download the Photoshop CS3 installer Max or PC here. You should be good to go.
    Download CS3 products

  • Adobe Photoshop CS4 message: "Licensing for this product has stopped working." I have the serial number but not the media. How do I use the software?

    I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?

    You can get the installer here: Download CS4 products
    It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
    If you still have the license problem. get back to me with your OS details and the error code.
    Gene

  • Need help with Photoshop and "Licensing for this product has stopped working" message. Adobe fix isn't working.

    I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
    I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
    I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.

    I am having similar problem.  Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message.  So now I can not run Illustrator, Photoshop, or even Adobe Reader.  These are properly licensed for about a year. I get "License for product has stopped working".  Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days.  Was on phone support hold today for over 3 hours before line went dead with no help.  What is up with adobe support?  Can anyone help?

  • How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

    I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

    Error "Licensing has stopped working" | Mac OS

  • I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30

    I migrated photoshop CS4 onto my new mac laptop. Error message on startup: Licensing for this product has stopped working. Error: 150:30 What do I do?

    Uninstall and run the Cleaner Tool
    Uninstall Creative Suite 4 and point products (Mac OS X)
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • I'm getting an error starting Photoshop CS4.  Error number 148.3  Licensing for this product has stopped working.  I rebooted several times to no avail.  Still get the same error message everytime I try to start Photoshop.  I'm using Windows 7 -- 64 bit

    Error number 148.3  Licensing for this product has stopped working.  I rebooted several times to no avail.  Still get the same error message everytime I try to start Photoshop.  I'm using Windows 7 -- 64 bit

    If you can not use CS4 menu Help>Activate|Deactivate to get the install working again you may need to re-install CS4.

  • Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

    trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
    I already Uninstalled and reinstalled the product and it still does not work.

    Hi,
    Try to uninstall the software again and you have to manually
    Delete the following folders:
    [Startup Disk]/Library/Application Support/Adobe/Adobe PCD
    [Startup Disk]/Library/Application Support/Adobe/caps
    [Startup Disk]/Library/Application Support/Adobe/backup
    [Startup Disk]/Library/Preferences/FLEXnet Publisher/
    [Startup Disk]/Library/Application Support/FLEXnet Publisher/
    Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
    After that try to run the cleaner tool as mentioned by kglad.
    Restart machine and then try to install again.
    *** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

  • After many months of non-use, when I opened Photoshop CS4 Extended, I got an error message 148.3.  "Licensing for this product has stopped working."  I need help, please.

    After many months of non-use, when I tried to open Photoshop CS4 Extended, I got an error message 148.3.  "Licensing for this product has stopped working."  I need help, please.

    Error "Licensing has stopped working" | Windows
    Error "Licensing has stopped working" | Mac OS
    Mylenium

  • Why  will photoshop not open after loading it to new iMac computer from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
    The answer is easy: Reinstall CS4 from your disc. and apply all updates.
    Gene

  • Get "Licensing for this product has stopped working" error on my New Mac with old Adobe software

    hi people, i've recently purchased a new machine and can't work out how to get Illustrator cs3 or photoshop cs5 working on it...
    photoshop says "Licensing for this product has stopped working. you cannot use this product at this time. you must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help", which is strange as it said some different before i tried asking adobe support about this...
    illustrator says the same thing.
    customer support said i need to ask here because they can't provide support for these products.

    thanks for response, let's start the dialogue.
    what OS version?: OS version 10.9.3
    Have you deactivated Photoshop on the old machine? No, i am not inclined to try this as i do need a working version for work, customer support tells me that i've purchased a serial key but they won't tell me what it is, just that i could try using it...  can't find any reference to this on my machine though:(
    On how many computers have you (or someone else) installed Photoshop and register with your license?1 i think..
    Have you tried uninstalling, cleaning and re-installing? no, though i've tried to find out how and can't even manage that:(   went to the adobe site and could only find their creative cloud thing which requires me to pay monthly:/...
    thanks

  • Error 148.3 (licensing for this product has stopped working)

    I received error 148.3 (licensing for this product has stopped working). I looked up the error, but the fix says it is only for "... Creative Suite 3 or 4 products, Acrobat 8 or 9, Photoshop Elements 6, 7 or 8, Director, and Technical Communication Suite." and RoboHelp is not mentioned. Is RoboHelp part of the Technical Communication Suite?  I tried phoning support, but the person had not even heard of RoboHelp. Does anyone know how I rebuild the license file? Note that Acrobat professional comes up okay. I need to compile soon for a product release and feel so frustrated.
    Thanks,
    Jacqui

    And we're back. Writing the question made me check what the Technical Communication Suite is. It includes RoboHelp, so I went ahead with the LicenseRecover as recommended on the Adobe site and the system now works.

  • License for this product has stopped working cs3

    I have cs3 web premium and premier elements and I was considering purchasing CS5 but until I can get a clear message AND PERMANENT SOLUTION to why I am now getting for the 5th time the error "license for this product has stopped working."  I was working on a important project and now I have to reinstall everything again.  This is such an issue that I have read the many many  "solutions" Adobe provides for this but I tried them and they did not work.  Adobe, what are you doing about this?

    Auntybertha
    What version of Premiere Elements are you using?
    I have Premiere Elements 4, 7, and 8 and have recently run into problems characterized by not being able to open any of the 3 versions that I have installed on the same computer. (I use one at a time.)
    Hunt as posted a link
    http://kb2.adobe.com/cps/405/kb405970.html
    where I would suggest that you especially look at Solution #2 regarding the FLEXnet Licensing Service.
    This turned out to be the fix for my Premiere Elements, as well as the Photoshop Elements, for my opening failures for these programs.
    Another possible consideration is to open a new computer User Account (with Administrative Priviledges) and run your Premiere Elements using that new User Account. That worked for me recently when the Photoshop Elements 8 Organizer would not open after just about every trick in the book.
    Keep in mind that problems may have the same symptoms but different causes. Nonetheless, I would recommend this Solution #2 to your attention, and then, if necessary, a new User Account (with Administrative Priviledges). Premiere Elements is but one application in your computer environment, and many non Premiere Elements factors can enter into the performance of the Premiere Elements in that computer environment.
    Please keep us updated on your progress.
    ATR

  • Licensing for this product has stopped working Error: 5

    OK. Totally frustrated here.
    Trying to start InDesign (installed with Master Collection CS4) on Powerbook Pro running 10.5.7 and consistently get the error above: "Licensing for this product has stopped working" and with error: 5.
    I have attached a dump of the error screen.
    I have been through Adobe's knowledge base and followed the steps there. I have:
    1. Applied the licensing service update, and I also used the 0 option.
    2. I have restarted the computer several times.
    3. I have uninstalled and reinstalled the application (the whole Master Collection actually) using the uninstaller, with the remove preferences files option selected.
    As far as I am aware I have the latest version because after reinstalling it the updater downloaded 1.1Gb of updates and installed those.
    I have also nuked all font caches in case it was related to Apple's font cache bug.
    No joy in any event. Still getting the error and no InDesign.
    Any suggestions from the gurus here, please???
    Alan

    Thanks Peter,
    As I said, have tried uninstalling and reinstalling but InDesign still doesn't work, all the other CS4 apps seem OK. Looked at the list you provided - much the same as the one I generated except there was one extra page I had not seen before at http://kb2.adobe.com/cps/494/cpsid_49485.html.
    Of course the series of steps described in that page are impossible to do because it says to :
    1)      Set the computer clock back to May 31, 2009.
    2)      Launch the affected product.
    3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
    4)      Quit the application.
    5)      ...
    The application will not start because the licensing has stopped working. So step 2 is not possible.
    Apart from that the only other page that specifically addresses this problem is at http://kb2.adobe.com/cps/405/kb405970.html
    In this it says to do the things I said I have already done in my original post. None have worked.
    Guess Adobe don't monitor this forum so I suppose I need to go back to Quark to do my work. InDesign appears fatally broken.
    Cheers
    Alan

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