Suddenly my PS CS5 defaulted its "Save As" to JPEG2000, how do I restore it back to "Save As" JPEG?

I got a new computer (Windows 7) at work this April and as of today, when I work on any of my JPEG images in PS CS5, suddenly it has defaulted its "Save As" to JPEG2000. How did this default change and how do I get it to default save as. JPEG again? There was nothing I noticed and no warning as to why this has changed, I didn't touch a thing!
(Last week, Adobe had to work with our IT manager to fix a problem that started occuring with my new Adobe Acrobat Pro 11 program. They had to log into my computer and change a registry thing to get it to work properly again...also something that changed without warning!!)

Thank you Curt Y, as I saw your post reply come through, I had just hung up with Adobe support (after being on the phone for an hour & a half).
To be clear...prior to today, if I opened a JPG file, and did an immediate "save/save as", it would automatically re-save as a JPG file but it seemed to suddenly be defaulting to a "save/save as" JPEG2000.
They claimed that yes, there was a fix for this and while I was on hold she had me follow a few directions which DID fix the issue. While we were on the phone she was able to have me restore it to at least a default "save/save as" for a PSD file rather than a JPEG2000, which is better than nothing and she was about to help me get the default set so that when I open a JPG it would automatically default to "save/save as" a JPG, but she couldn't get it that to work. After she logged on to my computer to physically do it herself and failed to fix it further, she thinks my security permissions (we are on a network) are not set properly and she wanted to create a new user account with the proper permissions but we were halted because our IT guy is not in right now.
She gave me a case# and when he returns tomorrow, we are to try her list of instructions starting with creating a new (PS CS5 user account) then if that does not restore the "save as" defaults we are to uninstall, then re-install PS. If this still does not work we are to call her back and they will try to fix it from there. She did tell me that in my version of PS (CS5), she was able to open a JPG (on her end), then hit save as, and it defaults to saving as a JPG, not a PSD as is happening to me.
Before I posted here, I did do an iternet search to find out how to set the defaults, however I too found that everyone says there is no such default of a "save as" JPG...but Adobe claims otherwise. We shall see what happens tomorrow...

Similar Messages

  • HT201269 i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember set

    i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember setting up one. I am currently using a windows vista PC. How can I retrieve the password or restore all my old data into the new OS. I have been reading blogs about the same situation and is it true that it is one of apple's bugs?

    It is NOT a bug.  You provided a password.  If you can't remember it, you can't restore your phone from backup.  Very simple.

  • I just upgraded Dreamweaver CS5 to CC - sites did not migrate - how to get my sites back?

    I just upgraded Dreamweaver CS5 to CC - sites did not migrate - how to get my sites back?
    (I'd rather not recreate them all from scratch)
    PS - Go easy on me - it's my first post in this forum .
    Thanks,
    Rob

    Seems to be different results for different people.
    My sites have usually migrated automatically whenever I have upgraded. Others report the same outcome as you.
    I've never traced the reasons for non-migration to a single root cause.

  • Suddenly the settings app has disappeared from my iphone. How do I get it back?

    Suddenly the setings app has disappeared from my iphone. How do I get it back? I tried resetting the phone to factory settings but that did not help.

    It's not possible to delete it. Try resetting the home page layout. It has to have been moved to another page or a folder... oh, wait. you can't reset the home page layout without getting to it.
    Go to the search page (press the home button once when on the first screen or swipe right from the home screen and type settings. Provided you have not turned off application search results in spotlight settings, you should be able to get to it from there.

  • Suddenly all my contacts were replaced by my brothers. How do I get mine back?

    Suddenly all my contacts were replaced by my brother's. How do I get mine back?

    restore with a backup made of the device
    or sync it with itunes then you should be able to get all contacts from the source you sync contacts with
    and apps you can always get back by clicking purchaes in app store on the device itself

  • Firefox changed default search engine to Yahoo. How do I restore Google?

    Firefox switched my default search engine on MacBookPro to Yahoo, which I dont want. How can I restore Google?

    Open Firefox Preferences:
    Ciao.

  • HT4113 ipad is disabled and i have connect to itunes. but when i connected to my computer, its not sinc automatically , so how can i restore it ?

    ipad is disabled and i had connect to itunes. but when i connected to my computer, its not sinc automatically , still ask me to enter the pascode first. so how can i restore my ipad ? seems my laptop didnt know or never get sinc with my ipad.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • I accidently deleted an app off my iphone, and its not on my computer, how do i get it back with out having to pay for it again

    I accidently deleted an app off my iphone, and its not on my itunes account on my computer, how do i get it back with out having to pay for it again?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I installed the new version of firefox today and when i close all my tabes it doesnot ask me if i want to save them any more . just close or cancel how do i change it back to save all tabes

    i use multiple tabs when i use firefox . i want to be able to close the firefox app. like i used to and be able to save the tabs so when i restars firefox it will reopen all the tabs i drive and cannot keep entering all the info on all the tabs i use

    One of the changes in Firefox 4: '''''by default''''' Firefox 4 does not display the warning message when closing multiple tabs, but it can be turned back on by changing some preferences. ''<u>Note: This was a decision by the developers. On this forum, we are all '''uncompensated volunteers''' here to help other users. The developes/employees of Mozilla/Firefox rarely, if ever visit here.</u>''
    #Type '''''about:config''''' in the URL/Location/Address bar and press the Enter key
    #Accept the warning message (promise to be careful)
    #The preferences page/list will open
    #Filter = '''''browser.tabs.warnOnClose'''''
    #If its value is set to false, double-click on it (in the lower panel) to toggle its value to true
    #Repeat steps 4 and 5 for these following 3 preferences also:
    #*'''''browser.warnOnQuit'''''
    #*'''''browser.warnOnRestart'''''
    #*'''''browser.showQuitWarning'''''
    #**Note: last pref is new in Firefox 4b12, may need to add (boolean)
    #**Info/Instruction for using '''''about:config''''': http://kb.mozillazine.org/About:config
    #See:
    #*https://support.mozilla.com/en-US/questions/785169
    #*http://forums.mozillazine.org/viewtopic.php?f=23&t=2105039&p=10434467&sid=fd2a35945bb2c633687f7b50d8c53989
    #*http://blog.zpao.com/post/3174360617/about-that-quit-dialog
    <br />
    <br />
    '''Other issues needing your attention'''
    The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.<br />
    <br />
    *Shockwave Flash 10.2 r152
    **Security update version 10.2 r153 released 2011-03-21
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
    #***Plugin for Firefox and most other browsers
    #***ActiveX for IE

  • When I open a new tab I no longer get the search bar with all of my recent pages, how do I restore this back to the default?

    I was on demonoid and I accidentally installed some software that I didnt want to. Once this happened I noticed that on both of my browsers firefox and chrome that this search site named trovi.com has taken over as my homepage and over my new tab. I fixed the problem on chrome and I fixed the home page problem on Firefox, what I cant figure out is how to get rid of this bane when I open a new tab. All I have all of my useful sites pinned there and it is very annoying.
    I have been searching through all the options and cannot find a way to change this back to default without restoring the entire browser back to default. Which I really dont want to do. Thanks in advance
    THis is the problem
    "browser.newtab.url": "http://www.trovi.com/?gd=&ctid=CT3320418&octid=EB_ORIGINAL_CTID&ISID=M8DFF7074-5289-4613-BE92-D34E972485F9&SearchSource=69&CUI=&SSPV=&Lay=1&UM=6&UP=SP7898ACB3-917F-4B3E-99A5-29076F23E57D",

    hello, please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

  • FF will no longer ask me before trying to open Acrobat files, and will not ask me to save them either. How can I restore the ability to see pdf's with FF?

    I have Acrobat 6.0 Professional installed on my PC (Vista-64) and after the last FF update, it will no longer open or allow me to view pdfs. "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Acrobat/Reader and exit your Web Browser and try again."
    Under "Options" I set my preference with pdfs to "Always Ask" but the documentation on FF states that it will attempt to open the file first, before asking me to save it, which basically means that it will never ask me to save it - just ask me to exit the browser and Acrobat. I have not been able to access PDF content on FF since, and will have to change to Chrome this evening, since I utilize pdf content often.

    I have Acrobat 6.0 Professional installed on my PC (Vista-64) and after the last FF update, it will no longer open or allow me to view pdfs. "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Acrobat/Reader and exit your Web Browser and try again."
    Under "Options" I set my preference with pdfs to "Always Ask" but the documentation on FF states that it will attempt to open the file first, before asking me to save it, which basically means that it will never ask me to save it - just ask me to exit the browser and Acrobat. I have not been able to access PDF content on FF since, and will have to change to Chrome this evening, since I utilize pdf content often.

  • I'm wanting to restore Safari to its factory settings but my Safari doesn't show the "Restore Safari" button for me to do that. How do I restore Safari back to its factory settings?

    I'm wanting to restore Safari on my computer back to its factory condition but, for some odd reason, Safari is not showing me the "Restore Safari" button on my computer. Can anyone help me in this dilemma?

    Safar 8
    Apple removed "Reset Safari" menu option in Safar 8.
    In it's place there is "Clear History and Website Data".
    You can use that option.
    Best.

  • Everything on my screen just shrunk to where its unreadable. how do i restore it back to normal size?

    i was on facebook scrolling down when my screen started getting small fast. i dont know what happened or how to restore it back to normal.

    Thanks for the advice but my passwords were correct. It has been resolved, I think it was an ITunes problem. I ran a diagnostics check and it found a couple of problems. i then took advice from someone else on this forum and held down the home button at the same time as the switch off button and it restarted the Ipad. after than it took my password and has worked ever since. bit of a miracle I think. Thanks for your advice.

  • I reinstalled ps CS5 and have lost my patch tool. how do I get it back

    please help me with this issue.  Can't find my patch tool anywhere where it should be

    It might be here:  Shift J should advance you to it.

  • CS5 registration has disappeared from MyAccount.  How do I get it back?  I have disks.

    I haven't logged in to Adobe  for more than a year, but I'm moving the s/w to another machine.  Why does Adobe do this?

    What problem are you having?  If you have the disc(s) then the serial number should be on the disc package.  If you only have the one machine with the software installed you still have the option to install and activate on a second machine.  You can deacrivate the original installation by opening one of the applications and selecting Help -> Deactivate

Maybe you are looking for