Suddenly, my site safety (and do not track) features are grey; site safety is no longer a green shield w/ a checkmark-but grey w/ a ?

I use a paid-version of AVG;
Suddenly, my site safety icon is grey w/ a white question mark; instead of its usual green (shield) w/ a white check mark----
Have you any ideas ???
for help??

A number of added toolbars have been known to cause issues
with Firefox. Sorry to say that AVG is on the list.
Open the add-ons manager, and disable AVG as a test.

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