Suddenly slow internet

Hello.
I will be the first one to admit, i am a mac n00b.
i've had my mac since earlier this year and i love it, but in the last week my internet isn't even half of what it used to be.
To begin with, Airport isn't always connecting to my network or it will but for about two seconds. Also, i'll type in the password which i -know- is right, and it says it's invalid. The only way of sorting this out that i've found is to restart my mac at least twice.
When it finally does connect and i can use the internet, it is painfully slow. Well, painfully slow to someone who is used to instant page uploads. The worst is, when i try and download something, something that was taking 2 minutes to finish is now taking 2 hours. My current download speed is 11.4 kb/s for a 84.4MB file.
The worst is the PCs in the house are working and my ibook (which is using an older version of Safari) is getting the kind of speeds i used to. I'm using Safari 4 which i've read can screw everything up.
I really hope i'm not repeating what others have already put, but if i am please redirect me.
Thanks

Also: I decided to see if Firefox 3.0.10 was any better and it was, slightly. I was getting a 32.3 kb/s download speed on a 61.3 MB file.
And if there's more information about my system and such that someone needs to help me, i'll try and get you the information but as i said, i'm a n00b.
Thanks again

Similar Messages

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    My computer has just started to suddenly slow way down and then it freezes completely.  When I reboot it seems fine, for perhaps 10 minutes or half an hour, but then it starts to lock up again.  Any idea what the problem is?  Here is my EtreCheck report:
    Problem description:
    Mac works perfectly normally for an hour or so and then suddenly slows and then freezes.
    EtreCheck version: 2.1.8 (121)
    Report generated April 12, 2015 9:28:58 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac Pro (Early 2008) (Technical Specifications)
        Mac Pro - model: MacPro3,1
        1 2.8 GHz Quad-Core Intel Xeon CPU: 4-core
        6 GB RAM
            DIMM Riser B/DIMM 1
                1 GB DDR2 FB-DIMM 800 MHz ok
            DIMM Riser B/DIMM 2
                1 GB DDR2 FB-DIMM 800 MHz ok
            DIMM Riser A/DIMM 1
                2 GB DDR2 FB-DIMM 800 MHz ok
            DIMM Riser A/DIMM 2
                2 GB DDR2 FB-DIMM 800 MHz ok
            DIMM Riser B/DIMM 3
                Empty  
            DIMM Riser B/DIMM 4
                Empty  
            DIMM Riser A/DIMM 3
                Empty  
            DIMM Riser A/DIMM 4
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
    Video Information: ℹ️
        ATI Radeon HD 2600 - VRAM: 256 MB
            DELL SE198WFP 1440 x 900 @ 75 Hz
            Cinema 1600 x 1000
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 0:3:48
    Disk Information: ℹ️
        ST3000VX000-9YW166 disk0 : (3 TB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 3.00 TB (2.04 TB free) - 4 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        ST31000528AS disk1 : (1 TB)
            disk1s1 (disk1s1) <not mounted> : 210 MB
            Sabenza (disk1s2) /Volumes/Sabenza : 999.86 GB (20.97 GB free)
        WDC WD1001FALS-00J7B0 disk2 : (1 TB)
            disk2s1 (disk2s1) <not mounted> : 210 MB
            back up media (disk2s2) /Volumes/back up media : 999.86 GB (402.97 GB free)
    USB Information: ℹ️
        Apple Computer, Inc. Apple Cinema Display
        USB2.0 External Mass Storage Device
        Mitsumi Electric Hub in Apple Extended USB Keyboard
            Mitsumi Electric Apple Optical USB Mouse
            Mitsumi Electric Apple Extended USB Keyboard
        Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        G-TECH OEM ATA Device 00 800mbit - 800mbit max
            disk3s1 (disk3s1) <not mounted> : 210 MB
            time-machine 2 (disk3s2) /Volumes/time-machine 2 : 3.00 TB (1.31 TB free)
    Configuration files: ℹ️
        /etc/hosts - Count: 45
    Kernel Extensions: ℹ️
            /Applications/TechTool Pro 4.app
        [not loaded]    com.micromat.iokit.TTP4ATADriver (4.1.1) [Click for support]
        [not loaded]    com.micromat.iokit.TTP4FWDriver (4.1.2) [Click for support]
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
            /Applications/Utilities/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.2) [Click for support]
            /System/Library/Extensions
        [loaded]    com.AmbrosiaSW.AudioSupport (3.2) [Click for support]
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
        [not loaded]    com.dark.iokit.dvkey (1.0.0d1) [Click for support]
        [not loaded]    com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Click for support]
        [not loaded]    com.palm.ClassicNotSeizeDriver (3.1) [Click for support]
        [not loaded]    com.sony.filesystem.prodisc_fs (2.3.0) [Click for support]
        [not loaded]    com.sony.protocol.prodisc (2.3.0) [Click for support]
        [not loaded]    net.pocketmac.driver.BlackberryUSB (2.0.2) [Click for support]
        [not loaded]    net.pocketmac.driver.BlackberryUSBDev (2.0.2) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
        [loaded]    com.noiseindustries.FxFactory.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [running]    com.nero.HSMMonitor.plist [Click for support]
        [loaded]    com.redgiantsoftware.updater.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        System Events    Application  (/System/Library/CoreServices/System Events.app)
        iTunesHelper    UNKNOWN  (missing value)
        DVKeyboardHelper    Application  (/Applications/JSM Settings.app/Contents/Resources/DVKeyboardHelper.app)
        Transport Monitor    Application  (/Applications/Palm/Transport Monitor)
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2004/Office/Microsoft Database Daemon)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office X/Office/Microsoft Database Daemon)
        EEventManager    Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        TechToolProtection    Application  (/Applications/TechTool Pro 4.app/Contents/SharedServices/0-StartupInit.service/Contents/Frameworks/TechToo lProtection.app)
        EEventManager    Application  (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
    Internet Plug-ins: ℹ️
        RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 1.4 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        iPhotoPhotocast: Version: 7.0
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        QuickTime Plugin: Version: 7.7.1
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        eMusic: Version: Unknown [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        WebEx: Version: 1.0 [Click for support]
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  [Click for support]
        Déjà Vu  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             4%    helpd
             3%    activitymonitord
             1%    WindowServer
             1%    Google Chrome
             1%    SystemUIServer
    Top Processes by Memory: ℹ️
        213 MB    Google Chrome Helper
        180 MB    System Preferences
        174 MB    Google Chrome
        155 MB    Mail
        97 MB    mds
    Virtual Memory Information: ℹ️
        3.01 GB    Free RAM
        2.44 GB    Active RAM
        343 MB    Inactive RAM
        653 MB    Wired RAM
        504 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Apr 12, 2015, 09:26:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-04-12-212607_[redact ed].crash
        Apr 12, 2015, 09:21:05 PM    Self test - passed
        Apr 10, 2015, 03:17:26 PM    /Library/Logs/DiagnosticReports/mdworker_2015-04-10-151726_[redacted].crash
        Apr 10, 2015, 03:17:26 PM    /Library/Logs/CrashReporter/mdworker_2015-04-10-151726_[redacted].crash
        Apr 10, 2015, 03:16:43 PM    /Library/Logs/DiagnosticReports/mdworker_2015-04-10-151643_[redacted].crash
        Apr 10, 2015, 03:15:02 PM    /Library/Logs/DiagnosticReports/mdworker_2015-04-10-151502_[redacted].crash
        Apr 10, 2015, 03:03:39 PM    /Library/Logs/CrashReporter/mdworker_2015-04-10-150339_[redacted].crash
        Apr 10, 2015, 03:03:39 PM    /Library/Logs/DiagnosticReports/mdworker_2015-04-10-150339_[redacted].crash
        Apr 10, 2015, 03:02:35 PM    /Library/Logs/DiagnosticReports/mdworker_2015-04-10-150235_[redacted].crash
        Apr 10, 2015, 03:02:35 PM    /Library/Logs/CrashReporter/mdworker_2015-04-10-150235_[redacted].crash
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        Apr 10, 2015, 10:53:01 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105301_[redacted].crash
        Apr 10, 2015, 10:52:01 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105201_[redacted].crash
        Apr 10, 2015, 10:52:01 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-105201_[redacted].crash
        Apr 10, 2015, 10:52:00 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105200_[redacted].crash
        Apr 10, 2015, 10:52:00 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-105200_[redacted].crash
        Apr 10, 2015, 10:51:31 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105131_[redacted].crash
        Apr 10, 2015, 10:51:31 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-105131_[redacted].crash
        Apr 10, 2015, 10:51:16 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-105116_[redacted].crash
        Apr 10, 2015, 10:51:16 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105116_[redacted].crash
        Apr 10, 2015, 10:50:56 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-105056_[redacted].crash
        Apr 10, 2015, 10:50:56 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105056_[redacted].crash
        Apr 10, 2015, 10:50:46 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105046_[redacted].crash
        Apr 10, 2015, 10:50:46 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-105046_[redacted].crash
        Apr 10, 2015, 10:49:29 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104929_[redacted].crash
        Apr 10, 2015, 10:49:29 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104929_[redacted].crash
        Apr 10, 2015, 10:48:00 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104800_[redacted].crash
        Apr 10, 2015, 10:48:00 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104800_[redacted].crash
        Apr 10, 2015, 10:46:59 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104659_[redacted].crash
        Apr 10, 2015, 10:46:59 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104659_[redacted].crash
        Apr 10, 2015, 10:46:29 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104629_[redacted].crash
        Apr 10, 2015, 10:46:29 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104629_[redacted].crash
        Apr 10, 2015, 10:46:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104603_[redacted].crash
        Apr 10, 2015, 10:46:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104603_[redacted].crash
        Apr 10, 2015, 10:44:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104403_[redacted].crash
        Apr 10, 2015, 10:44:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104403_[redacted].crash
        Apr 10, 2015, 10:42:04 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104204_[redacted].crash
        Apr 10, 2015, 10:42:04 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104204_[redacted].crash
        Apr 10, 2015, 10:41:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104103_[redacted].crash
        Apr 10, 2015, 10:41:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104103_[redacted].crash
        Apr 10, 2015, 10:39:04 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103904_[redacted].crash
        Apr 10, 2015, 10:39:04 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-103904_[redacted].crash
        Apr 10, 2015, 10:38:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-103803_[redacted].crash
        Apr 10, 2015, 10:38:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103803_[redacted].crash
        Apr 10, 2015, 10:37:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103703_[redacted].crash
        Apr 10, 2015, 10:37:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-103703_[redacted].crash
        Apr 10, 2015, 04:07:03 AM    /Library/Logs/CrashReporter/xpchelper_2015-04-10-040703_[redacted].crash
        Apr 10, 2015, 04:07:03 AM    /Library/Logs/DiagnosticReports/xpchelper_2015-04-10-040703_[redacted].crash
        Apr 10, 2015, 04:02:14 AM    /Library/Logs/DiagnosticReports/spindump_2015-04-10-040214_[redacted].crash
        Apr 10, 2015, 04:02:14 AM    /Library/Logs/CrashReporter/spindump_2015-04-10-040214_[redacted].crash
        Apr 6, 2015, 09:14:29 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-06-091429_[redacted].panic [Click for details]

    Well, I made it to the Apple store and they, contrary to the guys at B&H, confirmed my original suspicion and yours: that the drive was failing.  I bought a replacement drive and am restoring my time machine back up now. 
    I am a bit annoyed that the B&H guys got this one wrong but I have to give them credit for underselling me rather than overselling me; I do appreciate that.
    Also worth mentioning is that the 3TB Seagate drive was less than 2 years old and is supposedly still under warrantee.  I am looking forward to seeing what kind of support I get from them. 
    So big thanks to you, Bob, for your very good suggestions.   The Apple community has come through strong for me and I appreciate it.

  • Mac suddenly slow, overheating, spinning ball of death, hard to reboot.

    Problem description:
    Mac suddenly slowed down, especially when using Safari - spinning ball of death, pages won’t load, etc. Hard drive appeared to get “stuck” causing overheating and had trouble even shutting down with the button, and then wouldn’t reboot for about an hour.
    This is a Mid-2010 Mac Mini with 2.4 GHz Intel Core 2 Duo, 8 GB 1067 MHz DDR3
    Running OSX 10.9.5
    Safari is 7.1.4
    We updated to Mavericks but not Yosemite.
    EtreCheck version: 2.1.8 (121)
    Report generated March 18, 2015 at 7:31:56 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        Mac mini (Mid 2010) (Technical Specifications)
        Mac mini - model: Macmini4,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            VX2703 SERIES 1920 x 1080 @ 60 Hz
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 17:22:59
    Disk Information: ℹ️
        Hitachi HTS725050A9A364 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (466.46 GB free) - 53 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
        HP HP Officejet Pro X551dw Printer
        Logitech USB Receiver
        Logitech USB Receiver
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN  (missing value)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
        NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    Safari Extensions: ℹ️
        AdBlock
        ClickToFlash
        Ixquick HTTPS
        ClickToPlugin
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            13%    mds
             9%    WindowServer
             2%    mdworker
             0%    fontd
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        232 MB    Safari
        137 MB    Coda
        129 MB    Art Text 2
        120 MB    softwareupdated
        120 MB    mds_stores
    Virtual Memory Information: ℹ️
        2.51 GB    Free RAM
        2.78 GB    Active RAM
        2.24 GB    Inactive RAM
        798 MB    Wired RAM
        720 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 17, 2015, 02:08:11 PM    Self test - passed
        Mar 17, 2015, 12:33:46 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-123346_[redacted].crash
        Mar 17, 2015, 12:33:23 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-123323_[redacted].crash
        Mar 17, 2015, 12:14:25 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-121425_[redacted].crash
        Mar 17, 2015, 12:14:08 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121408_[redacted].crash
        Mar 17, 2015, 12:13:52 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121352_[redacted].crash
        Mar 17, 2015, 12:13:36 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121336_[redacted].crash
        Mar 17, 2015, 12:13:04 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121304_[redacted].crash
        Mar 17, 2015, 12:12:40 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121240_[redacted].crash
        Mar 17, 2015, 12:12:23 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121223_[redacted].crash
        Mar 17, 2015, 12:12:07 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121207_[redacted].crash
        Mar 17, 2015, 12:11:51 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121151_[redacted].crash
        Mar 17, 2015, 12:11:48 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-121148_[redacted].crash
        Mar 17, 2015, 12:11:20 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121120_[redacted].crash
        Mar 17, 2015, 12:11:04 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121104_[redacted].crash
        Mar 17, 2015, 12:10:48 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121048_[redacted].crash
        Mar 17, 2015, 12:10:32 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121032_[redacted].crash
        Mar 17, 2015, 12:10:17 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-121017_[redacted].crash
        Mar 17, 2015, 12:10:16 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-121016_[redacted].crash
        Mar 17, 2015, 12:09:45 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120945_[redacted].crash
        Mar 17, 2015, 12:09:30 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120930_[redacted].crash
        Mar 17, 2015, 12:09:14 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120914_[redacted].crash
        Mar 17, 2015, 12:08:58 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120858_[redacted].crash
        Mar 17, 2015, 12:08:42 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120842_[redacted].crash
        Mar 17, 2015, 12:08:42 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-120842_[redacted].crash
        Mar 17, 2015, 12:08:41 PM    /Library/Logs/DiagnosticReports/ocspd_2015-03-17-120841_[redacted].crash
        Mar 17, 2015, 12:08:10 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120810_[redacted].crash
        Mar 17, 2015, 12:07:54 PM    /Library/Logs/DiagnosticReports/cfprefsd_2015-03-17-120754_[redacted].crash

    Seems to have worked.
    We hooked up the external HD, turned on Time Machine, and everything backed up.
    Then we ran Disk Utility. The disk repair required the reboot thing and took two tries. Then repaired permissions. Also updated Flash.
    Seems to be running okay now, but we have ordered a new SSD (as well as a new iMac 5k ). We use multiple computers so hoping we can get a couple more years of use out of this old computer as it ran fast and fine until this problem.
    Thank you so much for your help! We really appreciate it.

  • I have very slow internet even though my provider says the speed is fast

    I am experiencing very slow internet even though my provider says that my speed is fast.  The uploading of a page takes long to complete

    If Safari is getting very slow:
    (Presumably you regularly empty your Safari cache by deleting the following file:
    Home/Library/Caches/com.apple.Safari/cache.db
    and clear your History)
    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296
    If your computer is part of a network:please refer to this page: http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
    If you use a Router, make sure it has the latest firmware installed.
    One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here:
    http://support.apple.com/kb/TS3408?viewlocale=en_US
    You can cancel DNS pre-fetching by going to Terminal and typing:
    defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
    You have to restart Safari for it to take effect.
    If Safari seems to hang for ages:
    If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
    Open the Terminal from the Utilities folder in /Applications and type
    killall -9 WebKitPluginHost
    Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
    Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The later versions of Flash 10.1 onwards appear to have improved the situation somewhat, but haven't completed eliminated it.
    For this and other reasons Apple switched their websites to HTML5 in January 2011:
    http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html
    For Snow Leopard/Lion users this should also be read:
    http://support.apple.com/kb/TS3408

  • Very slow internet (Dekalb county Indiana)

    I am having problems with my internet speed. on thursday my internet connection speed was over 1000kbs but when i came home friday night my connection speed was only 168kbs. this has been going on for three days now. My modem is a westell 7500. if anyone could provide insight on why this has happened so suddenly it would be greatly appreciated. also we had some storms go though here and I was also wondering if that could be a reason for the rapid slowdown.  

    I too am experiencing this exact same issue, storms on Thursday, extremely slower internet since Friday (Normal download is up to 768kbps..use to get atleast 124kbps, now I can barely achieve 37kbps). This is in Central Florida. Called customer service on two different occasions was told, after tests, to call another number to have someone come out and check the line. Once I called the other number (in both cases) I was told right away that there is no issue and no service is needed.
    It's working slower than usual and goes out every few minutes when it's raining.
    Not sure what to do - last time i had a phone line issue it took a letter to Corporate to get it resolved...

  • Hi all, my mac's suddenly slowed down significantly - can anyone help?

    Hi there, a couple of weeks ago my mac suddenly slowed down significantly. Since then I've installed the new operating system and that's helped a little but it's still not running as it should.
    Here's my EtreCheck report. Any ideas you clever people?
    EtreCheck version: 2.0.11 (98)
    Report generated 8 November 2014 16:37:52 GMT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 4:31:31
    Disk Information: ℹ️
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (375.82 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
      [loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
    Launch Agents: ℹ️
      [running] com.advent.BonjourAgent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.sophos.uiserver.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.versioncueCS3.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.sophos.common.servicemanager.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.advent.ADVENT AiO Annual Opt.plist Support
      [loaded] com.advent.ADVENT AiO Firmware Updater.plist Support
      [loaded] com.advent.ADVENT AiO Software Updater.plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 51 Check version
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.1.12 Support
      DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 Support
    Safari Extensions: ℹ️
      AdBlock
      Ebay Shopping Assistant
      Searchme
      Amazon Shopping Assistant
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS3  Support
      DivX  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
    Time Machine: ℹ️
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 123.06 GB
      Destinations:
      Expansion Drive [Local]
      Total size: 319.73 GB
      Total number of backups: 12
      Oldest backup: 2012-10-05 16:41:40 +0000
      Last backup: 2014-11-02 10:47:48 +0000
      Size of backup disk: Too small
      Backup size 319.73 GB < (Disk used 123.06 GB X 3)
    Top Processes by CPU: ℹ️
          1% java
          0% Installer
          0% InterCheck
          0% AppleSpell
          0% SophosUIServer
    Top Processes by Memory: ℹ️
      289 MB loginwindow
      236 MB com.apple.WebKit.WebContent
      155 MB Safari
      73 MB InterCheck
      69 MB Finder
    Virtual Memory Information: ℹ️
      40 MB Free RAM
      1.48 GB Active RAM
      1.47 GB Inactive RAM
      631 MB Wired RAM
      4.68 GB Page-ins
      64 MB Page-outs

    And while your at it, also uninstall the Spigot adware that shows in your report (as "SearchMe"):
    http://www.thesafemac.com/arg-spigot/

  • What causes a sudden slow-down of cursor movement?

    I'm laying out a multi-authored volume in CS6, and when I get to one specific chapter, the cursor suddenly slows down and will barely work. Is there some sort of hidden formatting in the original text file that could be causing this?

    Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
    Update OS X. Version 10.10.3 is the current release. To learn how to update OS X read Update OS X and App Store apps on your Mac - Apple Support.
    Remove the following garbage from your Mac.
    "MacKeeper"
    "Sophos"
    "Symantec / Norton"
    "Trusteer Rapport"
    Your Mac cannot operate properly with those products installed.
    One or more of the following support documents may be applicable:
    Uninstall Norton Internet Security for Mac
    Removing Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility
    RemoveSymantecMacFiles
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
    Verify their complete and permanent eradication from your Mac. Don't use any other techniques to get rid of them.
    "Carbonate" is known to run poorly on Macs.
    "App4Mac" is outdated and obsolete.
    Other problems may be present.
    You need to become much more circumspect regarding the software you choose to install. I apologize if that comes across as blunt, but you appear to have been exerting quite some effort in an attempt to prevent your Mac from working the way it's supposed to work.

  • Incredibly slow internet, Connection drops.

    Well.. Posting here is pretty much a last resort..
    Background on what has happened:
    What i class as "acceptable" connection speeds for my phone line 4 - 6 mb.. This is the speeds i would achieve before i ran into any problems. 4mb through the day.. Sometimes ( not very often) 6mb early hours in the morning.
    Mid January 2014 - Broadband starts going incredibly slow.
    I'm talking 0.1mb connection speeds.
    So, i contact BT over the phone... Do all the tests and checks they tell you to do, problem persists, so i get elevated to a level 2 adviser. I get a call back from adviser, he does some magic with the exchange and my broadband speeds up.
    Speed achieved 2.5mb
    not quite the speed i used to achieve but certainly bare-able...
    February / March
    Exactly same as above, Internet slows down to a crawl, i contact BT, get elevated and it gets "fixed"
    Speed still sitting at around 2.5mb.
    May
    Parents inform me that the Internet is slow again and constantly disconnecting
    (They aren't very tech savy hence why i have been dealing with the problems)
    I start monitoring the connection allot closer, and notice that the connection is dropping quite allot in the evening.. I work evenings hence why i have never noticed this fact.
    After doing some research and diagnostics i notice the phone line is "Noisy". So i start monitoring this too. I find that this isn't always the case.. Some times its quiet other times you can bairly hear people on the phone for the noise (imagine someone crunching up a bag of crisps next to your ear, that's what its like)
    I Contact BT, quite frustrated that iv had the same problem 3 times now.. Tell them about the noise on the line, and an engineer is sent out.
    Engineer does all his tests in the house, "No problems" (The line was conveniently quiet while he was doing tests).. Just before he leaves i do a line test, and it perks up with some static, i let him listen.. He does his tests all over again, "no faults on the line"
    The Engineer then informs me, that in mid January when some work on a sewage pipe was being done right next to my telephone exchange, a line was cut.. I somehow dint think, for one second this is a co-incidence. From all my own tests and diagnostics this was the only explanation i had for the problems.
    He leaves, i contact BT again.. Get elevated to a level 2 adviser AGAIN.. he "fixes" it..
    Speed goes back up to 2.5mb
    About a week later this Problem happens AGAIN.. So i contact BT - And while I'm on the phone, the line is incredibly noisy and i say to the person on the other end that it is, so i get thrown across to a different department, who insist on sending an engineer out.
    Engineer comes out, does all the same tests that the first engineer did, line is quiet while he is here, i explain EVERYTHING to him.. He doesn't really have much of an explanation, tells me that the damaged wire from the sewage work was "fixed" And that 2mb is a good speed for how far i am from my exchange (maybe so, its still not the 4 - 6 i used to get though)....He decides to shimmy up the telegraph pole outside my house fiddles around up there and a couple of other things...
    After calling BT again, and getting elevated to a level 2 adviser (again) my Internet is "fixed"
    Speed Fluctuating between 2.5 and 3mb now.
    And here we are now.......Guess what? Internet is slow again...
    Iv noticed someone with a similar problem in another post, so.. Before you ask:
    Yes iv done all the tests, taken all phones out, tried a different micro filter, disconnected all other devices.
    My main socket doesn't have a test socket in it, so don't ask me to plug into it.
    ADSL Line Status
    Connection information
    Line state: Connected
    Connection time: 0 day, 00:01:04
    Downstream: 3,584 Kbps
    Upstream: 448 Kbps
    ADSL settings
    VPI/VCI: 0/38
    Type: PPPoA
    Modulation: G.992.1 Annex A
    Latency type: Interleaved
    Noise margin (Down/Up): 14.7 dB / 21.0 dB
    Line attenuation (Down/Up): 40.0 dB / 22.5 dB
    Output power (Down/Up): 19.4 dBm / 12.3 dBm
    FEC Events (Down/Up): 95 / 0
    CRC Events (Down/Up): 0 / 0
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    Loss of Link (Remote): 0
    HEC Errors (Down/Up): 0 / 0
    Error Seconds (Local/Remote):
    0 / 0
    Event Log - (**Only showing wan don't think you need to see all the DCHP lease's etc**)
    This page summarises all the recent events that have been recorded on your BT Home Hub. You can filter the events to show items related to a specific category.
    Category
    WAN
    Recorded Events
    Time & Date Message
    00:03:55,10 Jun. WAN Auto-sensing detected port DSL
    00:03:55,10 Jun. WAN Auto-sensing last connection port: DSL
    00:03:53,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    00:03:53,10 Jun. PPP IPCP Receive Configuration ACK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Receive Configuration NAK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Send Configuration ACK
    00:03:53,10 Jun. PPP IPCP Receive Configuration Request
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP CHAP receive success: authentication ok
    00:03:53,10 Jun. PPP CHAP Receive Challenge
    00:03:53,10 Jun. PPP LCP Receive Configuration ACK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:53,10 Jun. PPP LCP Receive Configuration Reject
    00:03:53,10 Jun. PPP LCP Receive Configuration NAK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:52,10 Jun. PPP LCP Send Configuration ACK
    00:03:52,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration ACK
    00:03:50,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration Request
    00:03:47,10 Jun. PPP LCP Receive Termination ACK
    00:03:47,10 Jun. PPP LCP Send Configuration Request
    00:03:44,10 Jun. QoS Rate cap set to 0.4Mbs
    00:03:44,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    00:03:43,10 Jun. DSL Link Up: Down Rate=3584Kbps, Up Rate=448Kbps; SNR Margin Down=15.1dB, Up=21.0dB;
    00:03:34,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    00:03:32,10 Jun. PPP LCP Send Termination Request
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    Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
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