Suddenly slow macbook pro
My macbook pro suddenly became very slow ,I've tried few tricks with no joy
Can anyone help please?
EtreCheck version: 2.1.7 (114)
Report generated 29 January 2015 19:08:41 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 933
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 1:33:58
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (696.02 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
1% launchd
0% SystemUIServer
0% cloudpaird
Top Processes by Memory: ℹ️
163 MB softwareupdated
129 MB Safari
77 MB WindowServer
52 MB mds_stores
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
4.80 GB Free RAM
2.33 GB Active RAM
479 MB Inactive RAM
974 MB Wired RAM
2.13 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 28, 2015, 05:38:15 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-28-173815_[redacted].panic [Details]
Jan 28, 2015, 05:35:40 PM Self test - passed
Jan 27, 2015, 05:00:12 PM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-01-27-170012_[redacted].crash
Jan 27, 2015, 11:17:21 AM /Library/Logs/DiagnosticReports/Activity Monitor_2015-01-27-111721_[redacted].crash
CleanMyMac2 is the problem here.
Remove CleanMyMac.
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Similar Messages
-
Safari 6.1 Suddenly Slowing MacBook Pro to a Crawl
I know that it's risky to blame system problems on particular programs, but here I really fee like it's Safari.
In the past month or so I've been getting the spinning beach ball more and more often, and I can't tell you how many times I've had to Force Quit Safari.
Very rarely, it hangs the computer completely and won't even let me Force Quit anything.
I've repaired Permissions several time and verified my HD -- no problems.
Is there some particularly evil combination of some program interacting with Safari that's causing this? I really have not installed anything weird in the past few months but that spinning ball has become my nemesis!
Oh for the days of DiskWarrior or even good old Norton Utilities . . . I used to be able to defragment my drive with Classic but now it seems that you can't defragment your drive.
Here is a typical list of programs that will all be opened at the same time -- worst case scenario -- as Safari 6.1:
Photoshop CS 3
Mail
SpamSieve
Sometimes Preview
Some times TexEdit Pro
Sometimes iTunes
I'm running OS 10.8.5 on a standard Mid-2012 MacBook Pro bought refurbished from the Apple Store Canada.
Any ideas greatly appreciated!
NickWhatever you do, don't waste money on "Disk Warrior." It's completely useless if you have adequate backups, which you must have. If you don't have a current backup, back up immediately, before you do anything else. Ask if you need guidance.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
suddenly my macbook pro 10.9.1 is slow and has this message in disc utility: Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
See this Apple Discussion https://discussions.apple.com/thread/5785712
-
Slow Macbook Pro- please help, I don't understand previous advice.
Hello all,
I have a very slow Macbook Pro running on Lion 10.7.3.
I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
Thanks,
AmyIf you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message. -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply. -
Hey guys,
so I basically fixed my slow MacBook Pro about 2 weeks ago and it worked fine, but as of a about a week ago its just back to being just as bad as it was before and I can't seem to find any solutions.
I'm using a MacBook Pro 4GB DDR and 2.53GHz 2 Duo running on Mac OS X 10.5.8.
I've already looked for spikes in console and Activity Monitor and nothing to be found there other than a rather slow Firefox and generally slow Browsers.
I've deinstalled Akamai but it's apparently still on here and still running Errors but I can't erase it with just the console erase commands.
Heeeelp pleaseEspecially Firefox and Safari but Pages and iTunes are starting to run slow too, and by running slow I mean the applications are starting up way slower than before and aren't running as smoothly anymore (kinda choppy page opening, recent crashing and non-responsivenes).
Nope I tried it on 3 different internet connections and two of them were the highest connection rates available here in Germany so not the connection. -
Slow MacBook Pro 10.9.5
Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
Problem description:
Slow MacBook Pro
EtreCheck version: 2.1.8 (121)
Report generated February 14, 2015 at 1:45:37 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 314
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:26:19
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Magican.app
[not loaded] com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
[not loaded] com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[running] com.acclivity.fileconnect.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.magican.castle.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Login Items: ℹ️
Microsoft Entourage Application (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
Safari Application (/Applications/Safari.app)
iTunesHelper UNKNOWN (missing value)
****Desktop Folder Hidden (/****Desktop)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Boingo Wi-Finder UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 4.0.60531.0 [Click for support]
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
Ghostery
3rd Party Preference Panes: ℹ️
AccountEdge [Click for support]
Adobe Version Cue CS2 [Click for support]
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 82
Oldest backup: 2013-11-08 04:42:11 +0000
Last backup: 2015-02-13 20:55:59 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 77.01 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Activity Monitor
1% sysmond
0% Dropbox
0% AppleSpell
Top Processes by Memory: ℹ️
271 MB com.apple.IconServicesAgent
185 MB InterCheck
180 MB SophosScanD
150 MB SophosAntiVirus
120 MB Finder
Virtual Memory Information: ℹ️
57 MB Free RAM
1.77 GB Active RAM
1.80 GB Inactive RAM
656 MB Wired RAM
410 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 14, 2015, 01:17:58 PM Self test - passedGenerally not required for Macs.
Sophos Un-install -
Slow Macbook pro. Can anyone help please?
Hi Everyone.
This is my first time here, so please go easy on me.
I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
Can anyone suggest why this machine is so slow after seeing this?
Cheers
DJP
Problem description:
Macbook Pro very slow
EtreCheck version: 2.1.8 (121)
Report generated 28 February 2015 8:52:24 pm NZDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 48
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:53
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Conduit [Adware! - Remove]
Kernel Extensions: ℹ️
/Users/[redacted]/Downloads/Plex Media Server.app
[not loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
Launch Agents: ℹ️
[running] com.conduit.loader.agent.plist [Adware! - Remove]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.gopro.stereomodestatus.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
NCH_EN
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GoPro [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 34
Oldest backup: 2014-07-08 22:39:15 +0000
Last backup: 2015-02-28 07:39:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
0% fontd
0% AppleSpell
0% notifyd
0% cloudpaird
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
125 MB Mail
120 MB mds_stores
86 MB Safari
64 MB WindowServer
Virtual Memory Information: ℹ️
1.49 GB Free RAM
1.61 GB Active RAM
459 MB Inactive RAM
732 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 28, 2015, 08:42:26 PM Self test - passed
Feb 28, 2015, 12:12:54 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crashRemove Conduit:
http://www.thesafemac.com/arg-conduit/ -
Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.
Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.
-
Slow Macbook Pro - any options?
Problem description:
slow macbook pro. everything works, just slower than christmas 1985…slow.
I've looked through several posts searching for my solution, not sure how to test my memory - may be my problem - that and i'm only running 2GB RAM. I'd go upgrade that tomorrow if that would fix my issue.
also, battery seems to not last like it should, even after replacing the battery.
Any solutions or options for me?
Thanks crew -
Gary
EtreCheck version: 2.1.5 (108)
Report generated January 1, 2015 at 6:09:12 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro with Intel Core 2 Duo processor, 15" or 17" display, and Multi-Touch trackpad.
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
GeForce 8600M GT - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18 days 3:23:8
Disk Information: ℹ️
FUJITSU MHY2200BH disk0 : (200.05 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 199.19 GB (133.08 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.jft.driver.PdaNetDrv (1.0.0d1) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.gamed.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.printtool.daemon.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
12 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
[not loaded] org.musingsfrommars.vacuumMail.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
EEventManager ApplicationHidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
AppTrap Application (/Users/[redacted]/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/ AppTrap.app)
Google Drive Application (/Applications/Google Drive.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
LaCieShortcutButtonDaemon ApplicationHidden (/Library/Application Support/LaCie/LaCieShortcutButtonDaemon.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.1r601 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.10 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 4.0.60531.0 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 10.1.10 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Support]
Move_Media_Player: Version: npmnqmp 071701000001 [Support]
WebEx: Version: 1.0 [Support]
Picasa: Version: 1.0 [Support]
OctoshapeWeb: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
AppTrap [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
LaCie Shortcut Button [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 199.19 GB Disk used: 66.11 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 44
Oldest backup: 2014-12-13 05:07:41 +0000
Last backup: 2015-01-01 23:08:51 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 199.19 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
5% Google Drive
3% Google Chrome
3% helpd
2% hidd
Top Processes by Memory: ℹ️
128 MB Google Chrome
64 MB Google Drive
51 MB WindowServer
47 MB mds
47 MB Google Chrome Helper
Virtual Memory Information: ℹ️
96 MB Free RAM
609 MB Active RAM
531 MB Inactive RAM
394 MB Wired RAM
107.41 GB Page-ins
5.44 GB Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 09:55:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeReader_2014-12-31-095532_ [redacted].crashHi Gary, I may have a simple solution for you, and hope it's not too late.
Try to uninstall AppTrap !
I have a MacBook Pro 15" with 16GB RAM and two SSD in it. So it can't be slow But recently I saw that my CPU was hot (70-75°C) and fans were spinning even with all apps closed. Same problem with the battery shorter than ever. In Activity Monitor I saw that AppTrap (that you have too) was taking 2,88GB of my RAM… So I disabled it on the pref panel and uncheck launch at start, and I quitted it in the activity monitor. My CPU becomes cool again (40°C) and fans stopped instantly.
I really hope this will help you ! -
Extremely slow macbook pro performance
I have a 4GB Macbook Pro 13 inch, less than 1/2 the memory is in use. Computer startup can take up to 10 minutes, and opening any app can take 1-2 minutes. Apps are constantly stalling, and Safari is constantly showing the spinning wheel of doom. It's running OS X 10.9.5. It's at the point where my iPhone is a much better option that using my Mac. Any suggestions on speeding it up? I used to have MacKeeper on it, but the Genius Bar at the Apple store told me the uninstall it, as it often can cause a slow performance.
Problem description:
Extremely slow macbook pro performance. Slow, stalled applications, extremely slow start up, constantly stalling and slow apps.
EtreCheck version: 2.1.8 (121)
Report generated February 6, 2015 at 8:15:22 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 753
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 0:2:48
Disk Information: ℹ️
WDC WD3200BPVT-00HXZT1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (145.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.logmein.hamachi (1.0) [Click for support]
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.logmein.hamachimb.plist [Click for support]
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[failed] com.logmein.hamachi.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.jdibackup.JustCloud.autostart.plist [Click for support]
[loaded] com.jdibackup.JustCloud.notify.plist [Click for support]
[not loaded] com.spotify.webhelper.plist [Click for support]
[failed] com.yahoo.YahooContactSyncAgent.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
NPRoblox: Version: 1.0.2.12 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.2 [Click for support]
Safari Extensions: ℹ️
Pin It Button
3rd Party Preference Panes: ℹ️
AirServer [Click for support]
Flash Player [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 173.32 GB
Destinations:
FreeAgent Drive [Local]
Total size: 499.76 GB
Total number of backups: 3
Oldest backup: 2014-11-03 17:43:59 +0000
Last backup: 2015-01-29 01:15:07 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 173.32 GB X 3)
Top Processes by CPU: ℹ️
58% MacKeeper
8% WindowServer
1% hidd
1% Fitbit Connect Menubar Helper
1% Notes
Top Processes by Memory: ℹ️
275 MB MacKeeper
120 MB Mail
82 MB Safari
64 MB Messages
64 MB WindowServer
Virtual Memory Information: ℹ️
440 MB Free RAM
1.19 GB Active RAM
810 MB Inactive RAM
635 MB Wired RAM
6.82 GB Page-ins
1.83 GB Page-outs -
Suddenly my macbook pro got slow
Recently, my macbook pro got extremely slow and it's not charging it stays on 0%.
Plus, when i take out my charger laptop shuts off automatically.
This happened all of sudden.Take it into your nearest Apple Store for diagnosis/repair.
Pete -
All of a sudden, my MacBook Pro is running very slow?!?
I have had my MacBook Pro for a about a year and a half and have had NO problems with it. A few weeks ago, my MacBook has become very slow, to the point where I have to restart the computer. Most of the time the dreaded beach ball appears and my MacBook just freezes. This occurs with the simpilest tasks such as opening Safari.
This is becoming very frustrating and I am losing my patience, I am hoping it is something that I can fix on my own to avoid going into Apple.
PLEASE HELP!Since someone suggested it, I ran Etre Check Results below
EtreCheck version: 2.1.8 (121)
Report generated February 17, 2015 at 12:00:17 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 453
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
VE228 spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 15:2:37
Disk Information: ℹ️
WDC WD10TPVT-00HT5T0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (340.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Seagate BUP Slim SL 2 TB
Untitled External Drive 1 (disk1s1) /Volumes/Untitled External Drive 1 : 1.00 TB (999.67 GB free)
Untitled External Drive for Time Machine (disk1s2) /Volumes/Untitled External Drive for Time Machine : 1.00 TB (370.24 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[not loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
[not loaded] com.bose.cdcusb.kext (1.0.0) [Click for support]
[loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
Problem System Launch Daemons: ℹ️
[running] com.seagate.TBDecorator.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[not loaded] com.seagate.dashboard.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 [Click for support]
SkyCaddiePlugIn: Version: 1.02 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
NP2020Player: Version: 4.5.2.0 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 9.5.5 [Click for support]
GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
hueyPRO [Click for support]
Perian [Click for support]
Seagate Dashboard for Mac OSX [Click for support]
Secrets [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 659.01 GB
Destinations:
2 TB Time Capsule [Network]
Total size: 2.00 TB
Total number of backups: 123
Oldest backup: 2011-10-15 07:50:51 +0000
Last backup: 2015-02-06 17:54:14 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 659.01 GB X 3)
Data [Network]
Total size: 3.00 TB
Total number of backups: 41
Oldest backup: 2012-08-07 13:46:38 +0000
Last backup: 2015-02-17 17:25:01 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Untitled External Drive for Time Machine [Local]
Total size: 1.00 TB
Total number of backups: 4
Oldest backup: 2015-02-17 12:36:34 +0000
Last backup: 2015-02-17 18:34:25 +0000
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 659.01 GB X 3)
Top Processes by CPU: ℹ️
13% Google Chrome
8% WindowServer
3% InkWidgetTool
1% hidd
0% coreaudiod
Top Processes by Memory: ℹ️
1.67 GB Aperture
807 MB Finder
223 MB Mail
198 MB mds_stores
198 MB Google Chrome
Virtual Memory Information: ℹ️
59 MB Free RAM
3.70 GB Active RAM
3.40 GB Inactive RAM
1.35 GB Wired RAM
591.09 GB Page-ins
52 MB Page-outs
Diagnostics Information: ℹ️
Feb 17, 2015, 09:39:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iBank 5_2015-02-17-093907_[redacted].crash
Feb 16, 2015, 08:51:18 PM Self test - passed
Feb 16, 2015, 11:49:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iBank 5_2015-02-16-114902_[redacted].crash
Feb 16, 2015, 11:48:20 AM /Library/Logs/DiagnosticReports/iBank 5_2015-02-16-114820_[redacted].cpu_resource.diag [Click for details]
Feb 15, 2015, 02:58:12 PM /Library/Logs/DiagnosticReports/Mail_2015-02-15-145812_[redacted].cpu_resource. diag [Click for details] -
Slow Macbook Pro with frequent spinning rainbow wheel!
My Macbook Pro suddenly is very slow especially when using Google Chrome. I usually get the spinning rainbow wheel for most tasks and on chrome it often says "waiting on cache" or "waiting on app cache". I don't think it's just chrome because I have had problems with other applications as well. I've tried repairing disk permissions multiple times as well as deleting browsing history and nothing has solved the problem so far. I had a similar problem earlier in the year when I had to go to a store to get theBRACKET,HDD,FRONT,WITHIR/SLEEP/HDCABLE fixed. Any tips or suggestions would help! Don't really want to have to go back to a store to get this fixed again. etrecheck is below
EtreCheck version: 1.9.15 (52)
Report generated September 18, 2014 10:54:44 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents: ?
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[failed] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Spotify
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins: ?
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
17% mds
5% Google Chrome
2% Google Chrome Helper EH
1% WindowServer
0% ps
Top Processes by Memory: ?
209 MB Google Chrome Helper EH
160 MB Google Chrome
89 MB Google Chrome Helper
63 MB mds
57 MB Dock
Virtual Memory Information: ?
301 MB Free RAM
1.87 GB Active RAM
640 MB Inactive RAM
1.21 GB Wired RAM
2.95 GB Page-ins
52 KB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My macbook pro has been running super slow for the past 4 months . Whenever I go to the activity monitor I find the CPU screen full of red lines, I have many applications that I don't know know running and I try to quit or force quit them but it doesn't work with all of them (I choose the ones under my username).
Then the CPU screen suddenly gets black and my computer gets fast again for a while (like an hour or less) then gets slow again. Is my macbook infected with a trojan or what could be really going on ?Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Monitor the activity so you might note what is hogging CPU time when the computer becomes sluggish.
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