Suddenly stopped playing my purchased tv shows, how can I fix this?

I have been purchasing tv shows from iTunes & viewing them on my laptop for a while, but suddenly none of the shows will play - I can open them, but they sit as paused on the screen. I can change where they are paused, but they still will not play. Anyone have an idea of how to fix this? I'm at a loss.

Hi,
Try the following.
Open windows Control Panel, open Windows Update, select 'View update history' in the left hand pane and then select 'Installed updates' link in the following window.
Locate update KB2962407, right click it and select Uninstall. When done, restart the notebook, open windows Control Panel, open Windows Update and select 'Check for updates'. You'll see the update you just uninstalled being offered again - right click and select 'Hide Update'.
After this you may or may not need to delete and reload the Audio driver - if you do, the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
Recovery Manager - Windows 8.
Recovery Manager - Windows 7
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Suddenly stopped playing my purchased tv shows, how can I fix this?

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