Suddenly unable to burn cds
Hello, I have been unable to burn playlists onto a cd from iTunes. I get a "Disc Burner or software not found" error. However, if I remove the Image Simulation drive from Device Manager, the error disappears but then iTunes freezes and will not burn properly. This just happened Friday. I have tried different brand of discs as well with no resolution. Need help.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Compaq Presario 061 DF216A-ABA S4300NX NA210
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.201), Iviaspi (1.0.0.0), Pfc (2.5.0.201),
UpperFilters: GEARAspiWDM (2.0.6.1),
Found aspi32 running.
Current user is an administrator.
Video Display Information:
Intel(R) 82865G Graphics Controller
Connected Device Information:
DiskDrive, ST3120020A, Bus Type ATA, Bus Address [0,0]
DiskDrive, WDC WD1200JB-00GVA0, Bus Type ATA, Bus Address [1,0]
CDROM, PIONEER DVD-RW DVR-108, Bus Type ATA, Bus Address [1,0]
CDROM, Toshiba DVD-ROM SD-M1712, Bus Type ATA, Bus Address [0,0]
CDROM, Image Simulation SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
H: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive F: PIONEER DVD-RW DVR-108 on CDR media at speed 4X.
I have the same problem.
Best I can make of it at the moment is that it wants everyone to be the administrator on their computer, wants you to remove any virtual drive software you have installed on the computer, and then it also doesn't like your cd drive anymore because its "unsupported"!! Or at least thats what has happened to me.
Still trying to find out how to fix it.
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When i try to burn a playlist to a blank cd it asks me all the right questions and appears to be doing it then the message 'initializing burn' comes up and the cd is ejected it never used to do this but always does it now so i am unable to burn cds. Can anyone help?
When i try to burn a playlist to a blank cd it asks me all the right questions and appears to be doing it then the message 'initializing burn' comes up and the cd is ejected it never used to do this but always does it now so i am unable to burn cds. Can anyone help?
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Hi;
I have just installed iTunes on a new WIN 7 64 bit computer and I am unable to burn CDs. When starting iTunes I get the message that I need to re-install iTunes to fix the problem. I have done that but still does not solve the issue, Also installed the GEAR driver as suggested in another thread.
Here is the text from the diagnostics tools:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Vostro 430
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043B3B00390C7E0
Current user is not an administrator.
The current local date and time is 2013-10-20 16:15:32.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Thanks for any helpThanks for the quick response I went to the device manager and did what you asked and no change in performance,but in the drop-down of the DVD/CD Rom Drive the next file? of HL-DT-ST DVDRAM GSA-T2ON ATA DEVICE on the icon there is a pyramid with the yellow exclamation point inside??. I've tried to update the drivers but Microsoft says that they are up to date. It seems that my Windows Media Player does not know or recognize that I have an internal CD burner because on the side box where you are to drag songs to burn, the message of "Connect a burner and restart the player". As you can tell I am not very computer literate so any help will be greatly appreciated. How can I tell if the CD/DVD player is just broken?? Thanks so much.
-
Unable to burn CDs using i tunes. Have run diognostics. Summary:- i tunes not running in safe mode.
Invalid lower filters registry value.
Failed while scanning for CD/DVD drives, error 2500
Please help.That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you. -
Matshita DVD-R UJ 857-E (unable to burn CDs but reading DVDs and CDs)
I have had the macbook and burner for about three years.
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Any ideas? I'm looking for a driver right now...I truly believe this is a software issue. I changed the system settings of the CD/DVD (system profiler) of "when inserting a blank CD to 'open finder' " ( u can use 'ask me' but I didn't have that option) instead of opening iTunes. Once the CD was mounted I was able to burn to the disk in iTunes as well as iPhoto. I was unable to that when I just inserted the disk from the program when prompted.
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Hello boelk44,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Best of luck,
Mario -
I am unable to burn CDs all of a sudden.
HP Paviion dv7-6c23cl, Windows 7
I have had the above referenced laptop for about 3-4 months and burned CD's without any issue for the first month or two. However, now I am receiving an error message and am unable to burn CD's now. Why is this happening? I have no problems ripping CD's to my iTunes library.
Thank you!If you could post the exact error message, will be able to provide the exact solution possible. Also please mention about the Software/Disc Burner application being used to perform specific task.
Potent
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I am employed by HP -
Unable to burn CDs -- can't burn at this speed
My superdrive suddenly no longer will burn CDs. I get an error message that "the drive cannot burn at this speed" and this is no matter what speed I try! Even 2X get's this message.
I upgraded to iTunes 5.0. Can this be the problem? I am using 10.2.x and hate to invest in whatever the latest OS is if that isn't the solution. Any one have any ideas?Hi
I have a similar problem.
I get this error message :
"Itunes can't burn teh CD because the burn speed is too fast for your CD burner or media
Choose a lower speed in the burning pane of itunes preferences then try burning again"
The problem is that I have just burnt a few CD's and then gone back to burn another...In the interim the only thing that has happened is that the laptop has gone to sleep.
It is the inconsistency that bugs me plus the fact that surely that one could design it so you got the warning before wasting CD's or it automatically adjusted to the drives speed
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i use dell in the office. i was always able to burn cds using itunes until i upgraded to version 8.0 (this problem continued even after upgrading to 8.1).
when i try to burn a disc it ejects the blank cd inside and i get an error message that says "the attempt to burn a disc failed. an unknown error occured (2131)."
the burner is able to burn using any other application on the computer. i ran diagnostics in itunes and here is what it said. can someone please help me?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. OptiPlex 755
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 4DDC1126DAF47CC3
Current user is an administrator.
The current local date and time is 2008-10-07 19:23:49.
iTunes is not running in safe mode.
Video Display Information
Intel(R) Q35 Express Chipset Family
Intel(R) Q35 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),
D: TSSTcorp CDDVDW SH-S203B, Rev SB02
Audio CD in drive.
Found 5 songs on CD, playing time 13:25 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 01:55:44
Track 3, start time 05:01:46
Track 4, start time 07:29:04
Track 5, start time 10:43:11
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16 24 32 40 48.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW SH-S203B on CDR media at speed 0X.Andrew,
This thread talks about error 2131 and Dell computers. About 3/4 of the way down someone posts a link to a firmware download that seems to solve the problem for a lot of people. Maybe it will help you too.
http://discussions.apple.com/thread.jspa?threadID=1037331&tstart=0 -
I am attempting to fix an issue with a friend's iTunes for Windows. Although previously this computer using this media was able to burn audio CDs through iTunes, recently, an error has appeared before any burn. When loading the proper amount of time to fit on a CD, iTunes claims:
"The songs in this playlist will not fit on one Audio CD"
"Do you want to create multiple Audio CDs with this playlist split across them?"
"This will require more than one CD to complete."
When running CD Diagnostics, I receive the following information:
++++++++++++++++++++++++++++++++++++++++++
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension XPS Gen 2
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
UpperFilters: GEARAspiWDM (2.0.6.0),
Video Driver: 128MB DDR ATI Radeon 9800 Pro\128MB DDR ATI Radeon 9800 Pro
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD5000KS-00MNB0____________________07.02E07, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8162B_______________0015___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX216E_____________________PD01___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
E: SONY CD-RW CRX216E, Rev PD01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY CD-RW CRX216E on CDR media at speed 0X.
++++++++++++++++++++++++++++++++++++++++++
Additionally, I copied the iTunes playlist to a new drive that was recently installed with Windows, and the same problem occurs when rebooting under that system.
Also, please note that this issue occured prior to updating to iTunes 7.
Any assistance anyone could offer would be greatly appreciated by both myself and my friend.
Thank you so much,
Keith
iTunes 7 Windows XP ProHey,
Under warranty you'd be better then to call into phone support, if something has to be done with the notebook, they'll be able to set that up with you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I worked on behalf of HP. -
Unable to burn CDs with music downloaded from iTunes store
It seems that quite a few people have been having problems burning CDs using iTunes 5 and 6, but I'd like to know how many people are experiencing the same problem that I am. iTunes will not burn any of my playlists featuring tracks downloaded from the iTunes store. Playlists free of iTunes downloads, whether they contain tracks I've imported from CD or other MP3 files, will burn fine. If I try to burn a playlist that features tracks purchased from the iTunes store, iTunes simply freezes up and I have to close it down with the Task Manager.
I've spoken the the Apple support staff in the UK, and they've advised me to try closing down my anti-virus software and removing other music download programs. I've done both of these, but no luck. I have a case number but before I call them back, I'd like to know how many other iTunes users have had the same problem, and whether they've found a solution.I have that EXACT same problem! I have no idea what to do though, but it is very mucho frustrating. Let me know if you find out anything, and I will do the same.
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I am unable to burn CD's with the last 4 songs I've purchased from the iTunes store. I can burn CD's from playlist using previously purchased songs with no problem. With a normal length playlist including 1 of the newly purchased songs, I get the message "songs will not fit on one CD". I can remove all but the new song and 1 other and the CD will burn. I have upgraded to the latest version of iTunes and still have the problem.
I have that EXACT same problem! I have no idea what to do though, but it is very mucho frustrating. Let me know if you find out anything, and I will do the same.
-
Unable to burn CDs, iTunes guide unhelpful
I'm having a problem having iTunes CD burning. When I start up iTunes, I get an error saying that the CD/DVD burner drives didn't install, and I need to reinstall iTunes. I didn't accually read this until recently, because I haven't tried burning anything until now. Anyways, I tried doing a repair install. Nothing changed. I tried completely uninstalling iTunes, and then reinstalling it... Again, nothing. I tried re-downloading iTunes 6, and, yet again, nada.
Can anyone help me? BTW, here's my CD diagnostic:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 8250
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDM (2.0.4.3), GEARAspiWDMVideo Driver: GIGABYTE RADEON 9250\GIGABYTE RADEON 9250
Found aspi32 runnin
IDE\DiskWDCWD1200JB-75CRA0____________________16.06V16, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD800JB-00ETA0_____________________77.07W77, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSAMSUNGCD-R/RW_SW-240B_________________BD11___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSAMSUNGDVD-ROM_SD-616T_________________F310___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Thank you,
Psyanidehi Psyanide!
When I start up iTunes, I get an error saying that the CD/DVD burner drives didn't install, and I need to reinstall iTunes.
hmmm. just checking. did you
b reboot
immediately prior to trying your repair install? that seems important with this error. see:
toonz, "Registry settings for burning missing" #6, 11:55am Oct 4, 2005 CDT
keep us posted (there's something funny going on with your filters, and we might have to try something else, too.)
love, b
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