Suddenly Unable to Run Adobe Photoshop

Adobe Photoshop, both CS2 and CS, crash during launch (splash screen says 'building TWAIN menus...') with the following on the crash report:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
I have run both applications before, but not for a few months, probably before installing 10.4.9 and 10.4.10.
This happens under safe boot, and when using a newly created test account, after repairing permissions and verifying the hard drive disk.
I have sent the report to Adobe, but it is too early to expect an answer. I have checked with Applecare and been told that i did all the steps I could to isolate the problem.
Does anyone have a theory about what is going on, or what i could do besides waiting for help from Adobe? Could it have anything to do with my having Adobe Lightroom 1.1 also installed? It runs fine.

I don't know why there is a problem either--my own TWAIN driver is in place and I haven't had a problem. However, I don't have a scanner connected, so have never installed any scanner software. If you do have a scanner with its own software I suppose there could be a conflict. At any rate, I have seen other people whose PS crashes were solved by removing the Adobe TWAIN driver.
Francine
Francine
Schwieder

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