Suddenly unable to use Camera Raw in Bridge CC

I use a Mac, OS X 10.9.5 and have a subscription to Creative Cloud.
I have wasted pretty much my whole afternoon and evening trying to sort this but to no avail - and, yes, I have read other posts, the same issues, etc.
I was using the Camera Raw function in Bridge CC fine.  Then I went to use it again and it's greyed out and can't be opened.  I have restarted my Mac, opened and closed Bridge and Photoshop and tried some of the suggestions on other forums but it still won't illuminate/work.
I am convinced iPhoto is the issue as I was trying to get photos from iPhoto to Bridge (not entirely successfully or without some choice language) and it was in the midst of that process that it seemingly stopped working, but maybe a coincidence.
Please help!

Perhaps try another browser (which one are you using?).
Mike

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    Soumyadeep: Hi Fred!
    Fred: Hi there my friend. I am trying to use Lightroom 4, but frankly am not happy with the way it handles RAW files.
    Fred: I cannot open a Canon ".cr2" RAW file directly into Camera Raw from LightRoom.
    Soumyadeep: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
    Fred: Thanks. I have also gone through all of the information I can find in the "Help Menu" looking up everything. Can't find a thing on LightRoom 4. I did not have this problem with Lightroom 3.
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    Fred: Yes, let me get it for you.
    Fred: Lightroom version: 4.1 [829322] Operating system: Windows 7 Business Edition Version: 6.1 [7601] Application architecture: x64 System architecture: x64 Physical processor count: 2 Processor speed: 2.1 GHz Built-in memory: 8123.8 MB Real memory available to Lightroom: 8123.8 MB Real memory used by Lightroom: 1687.3 MB (20.7%) Virtual memory used by Lightroom: 1657.0 MB Memory cache size: 1194.5 MB System DPI setting: 96 DPI Desktop composition enabled: Yes Displays: 1) 1360x768 Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.1 Library Path: C:\Users\FT\Pictures\Lightroom\Lightroom 4 Catalog.lrcat Settings Folder: C:\Users\FT\AppData\Roaming\Adobe\Lightroom Adapter #1: Vendor : 8086 Device : 2a42 Subsystem : 145110cf Revision : 7 Video Memory : 32 AudioDeviceIOBlockSize: 1024 AudioDeviceName: Speakers (2- USB Audio) AudioDeviceNumberOfChannels: 2 AudioDeviceSampleRate: 44100 Build: 6.0x552 Direct2DEnabled: false GL_ALPHA_BITS: 8 GL_BLUE_BITS: 8 GL_GREEN_BITS: 8 GL_MAX_3D_TEXTURE_SIZE: 128 GL_MAX_TEXTURE_SIZE: 4096 GL_MAX_TEXTURE_UNITS: 8 GL_MAX_VIEWPORT_DIMS: 4096,4096 GL_RED_BITS: 8 GL_RENDERER: Mobile Intel(R) 4 Series Express Chipset Family GL_SHADING_LANGUAGE_VERSION: 1.20 - Intel Build 8.15.10.1883 GL_VENDOR: Intel GL_VERSION: 2.1.0 - Build 8.15.10.1883 OGLEnabled: true OGLPresent: true GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_separate_specular_color GL_ARB_multitexture GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_pixel_buffer_object GL_WIN_swap_hint GL_EXT_framebuffer_object GL_EXT_texture_sRGB GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_NV_conditional_render GL_EXT_texture_swizzle
    Fred: Just a second. No serial number is given in System Information.
    Soumyadeep: I am sorry to inform you that the serial number will not be available in your system.
    Soumyadeep: Fred, I have locate the serial number in your Adobe account.
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    Fred: OK, how can I easily get the bloody serial number for you?
    Soumyadeep: Fred, I have locate the serial number in your Adobe account.
    Soumyadeep: Once you login to the Adobe account, click on "My products" under the "My products and services".
    Soumyadeep: There you can locate the serial number which you have registered.
    Fred: OK, so you don't need it now. It isn't in a format that I can copy and paste.
    Fred: 116040070815784336099081
    Soumyadeep: Since it was registered in your Adobe account we can get the information from there.
    Soumyadeep: Thank you for the serial number.
    Soumyadeep: Fred, I would like to inform you that all the raw edit options you will get in Lightroom develop module.
    Fred: I hope I copied it correctly it is presented so small.
    Fred: OK, just a second.
    Fred: So, I go to "Develop" it will open in Camera Raw 7.01?
    Fred: Frankly, this is the reason that I have just been using Bridge is because of the seemingly lack of coherent connection between LightRoom 4 and PhotoShop CS6.
    Soumyadeep: I would like to inform you that you will not have any separate camera raw plugins for Lightroom. Since Lightroom will not require a camera raw converter.
    Fred: At least I can open into Camera Raw and make the necessary adjustments and it will load in to PhotoShop.
    Fred: OK, then why when opening a "RAW" image out of LightRoom does it go directly to CS6 bypassing Camera Raw?
    Fred: Not allowing all of the wonderful adjustment toos, particularly the new ones in Camera Raw. I just don't understand the disconnect.
    Soumyadeep: Fred, may I know which product you are referring as  "CS6"?
    Fred: If I had wanted to process all my images in LightRoom I would not have wasted my money on CS6. Does that make sense?
    Fred: PhotoShop CS6
    Fred: Or PhotoShop 6 Extended
    Soumyadeep: Thank you for the information.
    Fred: The question still remains "Why does LightRoom 4 only recongize DNG files and not other RAW file formats and not allow them to be opened into Camera Raw?"
    Fred: I don't want to process my images in LightRoom 4. I want to catalog and sort them. I want to process the RAW files from Canon in Camera Raw and then move on to PhotoShop 6 Extended.
    Fred: So, what you are telling me is that I can't open a RAW file in LightRoom into Camera Raw. Simply stated.
    Soumyadeep: Fred, I can understand your concern. Lightroom will not require a camera raw converter.
    Soumyadeep: May I have the name of the camera model you are referring?
    Fred: Two camera models: EOS 5D Mark II and EOS 60D
    Soumyadeep: Please so that I can check further and try to troubleshoot your issue.
    Soumyadeep: .Thank you for the information.
    Fred: Both are listed as supported by Adobe PhotoShop and Camera Raw. I found that in my research.
    Soumyadeep: Okay.
    Soumyadeep: Please close all the Adobe applications.
    Fred: I simply want to go from LightRoom 4 directly to Camera Raw 7.01 and then onto PhotoShop 6 Extended. Seems pretty straight forward and logical to me. Then again I'm not Adobe.
    Fred: OK, just a moment and I'll do that.
    Soumyadeep: Click on Start.
    Soumyadeep: Fred, may I know what operating system you are using?
    Fred: I am working on Windows 7 64 bit operating system.
    Fred: I have closed all applications from Adobe.
    Soumyadeep: Thank you for the information.
    Soumyadeep: Click on Start.
    Soumyadeep: Just type %Appdata% in the search box and hit the enter key.
    Fred: Ok, Im pretty computer savy so just tell me where you want to go.
    Soumyadeep: Double click on Adobe folder.
    Fred: Done
    Soumyadeep: In that folder you will have a folder CameraRaw. Please rename the folder as CameraRawold.
    Fred: Done
    Soumyadeep: In that folder you will have a folder Adobe Photoshop CS6. Please rename the folder as Adobe Photoshop CS6old
    Soumyadeep: After renaming the images please close the page and try to open a raw file and let me know the exact result.
    Fred: Done
    Fred: Just a moment. I have renamed CameraRawold and Adobe6Old. i am going to navigate to my external drive and click on a RAW File
    Soumyadeep: Okay.
    Soumyadeep: Let me know the status.
    Fred: It is opening PhotoShop 6 Extended.
    Fred: I can change the properties of the file to open in another program if that is where we are going.
    Fred: It also created an error that stated that it recognized graphic software that is not completely supported and PhotoShop is not opening normally.
    Fred: Given a little more time it opened in Camera Raw.
    Soumyadeep: Fred, once more step you need to perform as you got an error regarding graphic software.
    Soumyadeep: Please try to work on the Camera Raw and let me know it is working fine or not.
    Fred: And I lost my presets.
    Fred: OK, where does this leave us?
    Fred: With regards to LightRoom 4?
    Soumyadeep: Fred, you wanted to open the raw images in Camera raw option instead of Photoshop CS6, right?
    Fred: Camera Raw appears to be functiong fine.
    Soumyadeep: Great!
    Soumyadeep: Please close all the Adobe application.
    Soumyadeep: Re launch Photoshop and type CNTRL+ K.
    Soumyadeep: Let me know once you are done.
    Fred: Checking the "CR2" files out of Canon the dafault to open is with PhotoShop 6
    Fred: Ok, let me close all of them.
    Fred: OK, closed sir.
    Soumyadeep: Please navigate to Performance tab.
    Fred: "Performance Tab" in what program?
    Soumyadeep: Re launch Photoshop and type CNTRL+ K
    Soumyadeep: A new window will pop up "Preference"
    Fred: Just a second it is opening. Thanks for help.
    Fred: I am now at the Prefernces box. Performance Tab
    Soumyadeep: You are welcome.
    Soumyadeep: Correct.
    Fred: OK, I'm in Preferences
    Soumyadeep: Please let me know Use Graphics Processor is checked or unchecked.
    Fred: It is checked. I do know that on this machine that the graphics processor is not fully supported due to a lack of a separte video card.
    Soumyadeep: Okay. Please do check once that the graphic drives are updated or not.
    Soumyadeep: Fred, I hope now your are able to open the raw images in camera raw as you were referring?
    Fred: Just a second. Driver software is up to date.
    Fred: Let me open LightRoom 4 and see where it goes. Just a second.
    Soumyadeep: Sure.
    Fred: Lightroom is taking a long time to open now.
    Fred: Now I'm getting the message that it is not responding.
    Fred: OK, it finally opened. Just a second.
    Soumyadeep: Okay.
    Soumyadeep: Please let me know the result.
    Fred: In light room when I select "Edit In PhotoShop 6" it is going directly to Photoshop 6 and not opening Camera Raw. Still.
    Fred: So, my friend. We are still back to the original question and now I have to reload all of my preferences lost due to the change in AppData. LOL!
    Fred: I guess I can organize all I ant in LightRoom and still use Bridge to edit and work on my images.
    Fred: Sorry! Organize all I want and still edit out of Bridge.
    Soumyadeep: Fred, I am sorry to inform you that when you will open the images from Lightroom it will not require the camera raw and also when you will try to open the images in other software from Lightroom it will directly open in that software. Since Lightroom itself works as a Came

    Jim, thank you for an excellent responce.  I truthfully had researched the "Help" section on LightRoom and PhotoShop and found nothing that even remotely resembled your straight forward and easy to follow directions.  After upgrading to CS6 and LightRoom 4 I am delighted with all of the new features that Adobe created in PhotoShop.  I'm not sure that LightRoom 4 was as great an advancement as PhotoShop itself.
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    from a Nikon D300S.
    Oddly, ACR 5.0 converts raw files from a D700 just fine.
    Also puzzling is that my attempt to upgrade to ACR 5.7 in a 5 month old iMac have been smooth as silk (OS 10.6.7)
    Help!
    Stu Rosner

    At one point, I was one of the most vocal critics of camera raw in the CS4 / Lightroom v2 days. In short, I felt that there was not enough control over noise reduction and fine detail rendition when processing digital camera raw files, especially at higher ISOs, although I had been quite pleased with earlier versions. That all changed when CS5 / LR v3 was released. You now have an enormous amount of control over exactly how much sharpening and how much noise reduction will be applied to an image. The amount of fine detail one can extract from a low-ISO raw file is extraordinary. When you crank up the ISO and an image gets noisy, you now can choose whether or not you prefer a smoother look at the expense of some of the more subtle texture details, or a slightly grainier look where one has a feeling that no significant fine details are lost from the original capture (what I prefer). The raw processing defaults in Adobe's latest software are good starting points, but for my personal tastes, I generally do modify them a bit with less NR and slightly more sharpening at a smaller radius.
    Even out-of-camera JPEG files will benefit from the new processing engine. I find that turning down the sharpening and NR in-camera, and then applying some subtle tweaking in LR, for example, makes for much better looking images even when starting from a JPEG. If you are a raw shooter, like I am, then upgrading to the latest Photoshop and Lightroom is absolutely 100% worthwhile in my opinion!
    I personally feel that the quality of raw conversions in Adobe's latest software are pretty much the best there are. I have used many other raw converters (Capture One, Aperture, RAW Developer, Silky Pix, Canon's DPP etc.), and while each have their strengths, overall I far prefer the look of the final image from Adobe's latest software. Sure, I might find the colour rendition slightly better, in some cases, from some other raw converters, but colour I can fix. Poor detail rendition or heavy-handed/crude noise reduction I cannot.
    EDIT: Also should mention how good the lens correction controls are. Not only are there automatic lens corrections available (possibly of limited use with an M8 due to potential lack of lens EXIF information), but the manual corrections are extremely useful. Chromatic aberration, vignetting, highlight fringing and distortion control all work extremely well and are minimally harmful to image quality, unlike performing those same corrections in Photoshop after the raw conversion stage. You also have excellent perspective corrections that, amazingly enough, seem to have very little impact on image quality even when fairly dramatic adjustments are made.
    Lastly, I own both Noise Ninja and Topaz DeNoise and since upgrading to Adobe's latest software, I don't think I have felt the need to use either of those two third party NR plugins once. Purely from a noise reduction standpoint, upgrading to CS5 or LR v3 is almost like getting a new camera, almost like moving from a cropped sensor to a full-frame as far as high-ISO image quality.
    I would suggest you download Lightroom v3 and give the 30 trial version a whirl. Spend some time in the Detail section of the Develop module and make sure that for each image you are looking at, ones that you may have edited in previous versions of Camera Raw or Lightroom, that you have "2010(Current)" chosen in the "Process:" section of the CameraCalibration tab in Develop. That will ensure that you are fully benefitting from the latest raw conversion engine. Zoom in to 100% before you tweak the Detail settings to make sure you are seeing actual pixel-level detail. I think you may be amazed at what you can do...
    Regards,
    Mike Mander

  • I keep getting 'camera raw editing now enabled, camera raw requires that a qualifying product has been launched at least once to enable this feature' i have run photoshop and the mini bridge in photoshop and it works. camera raw in bridge itself keeps giv

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    Thank you

    Details, please.  Platform, exact version of Photoshop and of your OS, what trouble shooting steps you've taken so far, etc,
    First thing to try, if it had worked before, is to Purge the Cache in Bridge.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Unable to install Camera Raw update in PSE trial

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    Message title was edited by: Brett N

    Frederick2013
    I think that I can help but am definitely going to need more specific information:
    1. What version of Photoshop Elements and or Premiere Elements do you have and on what computer operating system is it running?
    2. If you go to Help Menu/Updates in either the Photoshop Elements Full Editor or Premiere Elements workspace, are there any updates waiting for you?
    3. When you attempt to do the Help Menu/Updates, are you getting an error messages relating to Servers or other?
    4. What do you want to do with the raw file that you intend to use with an Elements program:?
    a. Edit in the Camera Raw Dialog in accessed from Photoshop Elements?
    b. Import a raw or dng image into Premiere Elements for media purposes, not editing in the Camera Raw dialog?
    5. From what camera are these camera raw files coming?
    The answers to all of the above are expected to resolve the matter for you.
    Looking forward to your follow up.
    Thanks.
    ATR
    Add On...Are you having trouble posting a reply? I ask since I do not see a reply message in your post which is designed 2.

  • Can't open Camera Raw from Bridge CS3

    Need Help with the following issue. Until recently I was able to open & edit camera raw files in Bridge CS3. Tried to update Bridge from Adobe website and all of a sudden the "open in camera raw" option under File is greyed out. Also right-clicking the raw (CR2) file does not allow me to open the file in camera raw and I can't view the files as thumbnails any longer. When I double click the file Photoshop opens and subsequently camera raw. I have really lost the convenience of opening the file in Bridge and I'm afraid my workflow will suffer. Any help would be appreciated. I am running Windows 7. Thanks.

    I am having this exact same problem and just upgraded to Windows 7...many people are saying to update the Plug In for Camera Raw to 4.6, but that is not working for me to see it in Bridge or Camera Raw.

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