Suddenly while working my screen turns black
Lately, while working on different programs (email, pages, keynote, etc.), my screen turns black. the keyboard and computer are on but it is annoying as I can't get the screen to go back on without turning off the computer. It's as if the computer went to sleep. What's happening?
Hi quantummonk,
It sounds like your display may be going to sleep due to lack of mouse or keyboard activity while watching movies. If you have to type a password each time, you most likely also have the require password when waking from sleep option selected. You may find the following articles helpful:
Apple Support: About Energy Saver sleep and idle modes in Mac OS X
http://support.apple.com/kb/ht2412
OS X Mavericks: General pane of Security & Privacy preferences
http://support.apple.com/kb/PH14125
Note: On portable Macs, you can set seperate Energy Saver preferences for when the computer is on or off charger power.
Cheers,
- Brenden
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My iphone 4 suddenly stopped working? screen went black and wont turn back on or reboot...?
My iphone 4, 8G white suddenly died after leaving in on the counter... I tried turning it back on by holding the lock button but, nothing happened. i tried hold the home button and lock button but, still nothing happens.. Can you please tell me what else i could possibly do to get my phone back on or getting a phone that works?
Thank you,
TravisYour phone may be out of battery or may have shut down due to overheating.
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Ever my last ipod update alot of the apps don't seem to work. everything goes black then it kicks me out to home screen. my ipod is also slower then it was before.
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Why does my screen turn black when I play iTunes while working on iPhoto?
Why does my screen turn black when I play ITunes while working on iPhoto? I can't click off of the screen but get a message that reads Shut down computer by pressing button in back then turn computer back on by pushing button in back. That's followed by Chinese letters (which I cannot read). I have had other problems when playing iTunes (actually, a radio station on the Internet) while working on iPhoto. Before, I got a window that would pop up and tell me I had no disk space available, that I would have to quit applications that were open. Not many were open.
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Interval Since Last Panic Report: 1949305 sec
Panics Since Last Report: 1
Thu Feb 6 15:29:32 2014
panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81d89ff3, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff7acd4a2a7c, CR3: 0x0000000085d3b000, CR4: 0x0000000000000660
RAX: 0xffffffff4bffff56, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000
RSP: 0xffffff807867b7c0, RBP: 0xffffff807867b800, RSI: 0xffffff7acd4a2a7c, RDI: 0xffffff8065292000
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0xffffff7f81d44200, R11: 0xffffff800f8b45e8
R12: 0xffffff8065292000, R13: 0xffffff807867b860, R14: 0x0000000000000001, R15: 0xffffff7acd4a2a7c
RFL: 0x0000000000010286, RIP: 0xffffff7f81d89ff3, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff7acd4a2a7c, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807867b470 : 0xffffff8000220792
0xffffff807867b4f0 : 0xffffff80002c4794
0xffffff807867b6a0 : 0xffffff80002da55d
0xffffff807867b6c0 : 0xffffff7f81d89ff3
0xffffff807867b800 : 0xffffff7f81d8a694
0xffffff807867b890 : 0xffffff7f81d8b4ed
0xffffff807867b8d0 : 0xffffff7f81d472a1
0xffffff807867ba40 : 0xffffff7f81d8bd6d
0xffffff807867bb00 : 0xffffff7f81d44346
0xffffff807867bb60 : 0xffffff8000655f3e
0xffffff807867bb80 : 0xffffff800065681a
0xffffff807867bbe0 : 0xffffff8000656fbb
0xffffff807867bd20 : 0xffffff80002a3f08
0xffffff807867be20 : 0xffffff8000223096
0xffffff807867be50 : 0xffffff80002148a9
0xffffff807867beb0 : 0xffffff800021bbd8
0xffffff807867bf10 : 0xffffff80002af140
0xffffff807867bfb0 : 0xffffff80002dab5e
Kernel Extensions in backtrace:
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81d390 00->0xffffff7f81dfbfff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 b0000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8089e000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80865000
BSD process name corresponding to current thread: iPhoto
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 11526391261403
last loaded kext at 23020191300: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8234b000, size 28672)
last unloaded kext at 522057763087: com.apple.driver.AppleFileSystemDriver 13 (addr 0xffffff7f8254c000, size 12288)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AGPM 100.12.75
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.GeForce 7.3.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBOHCI 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.nvidia.nv50hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST3500418ASQ, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1003, 0x06400000 / 3
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x020b, 0x06430000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 6 -
Screen turns black while I'm working
My screen turns black, almost like it's going to sleep right when I'm in the middle of typing, searching the web; basically doing anything active...
My screensaver and sleep settings are in the proper positions, so I don't think this should be happening...
hmmm....
any ideas?Black screens are the curse of the iBooks. Search for "black screen" or screen flickering" to find many others with similar problems. There are a few possible causes, but the most common is probably the reed switch. This is the switch that puts your computer to sleep when you close the lid. Unfortunately, extremely delicate wires + a display hinge opening and closing all the time = crazy problems.
Signs you have a reed switch problem:
- your screen may flicker in brightness randomly.
- it goes black more often when the display angle or laptop is moved.
- after it goes black you can still faintly see the screen, or when you connect an external display it works fine.
- you can put the laptop to sleep and wake it to temporarily bring the display back to life.
To fix the reed switch problem:
- take it back to Apple if you're under warranty. If you can't get the problem to happen at the Genius Bar, tell them about the problems you've been having and insist that they fix it anyway. This is way too common a problem for them to blow you off easily.
- if you're not under warranty, you can pay Apple or some other Mac shop to fix it. I have no idea how much this costs, but probably at least a few hundred.
- if you're not under warranty and you're brave/poor enough that you want to fix it yourself it is possible (I just did it myself last week). While there's nothing about the repair that takes special knowledge, it is a very detailed and arduous process. There are dozens of screws and parts that need to be removed in a very specific sequence. It took me about 5 hours start to finish (though I also replaced the hard drive) and I ended up with a few "extra" pieces that didn't make it back in despite being very careful. On the plus side, the reed switch itself is only about $25 and is available from places like Smalldog.
If you do decide to fix it yourself, do youself a favor and download the guides from ifixit.com. If you google around, you can probably also find the actual Apple repair manual (which is even better), but ifixit.com has great screw guides to keep track of everything.
One last thing - I originally had the reed switch problem under warranty and Apple fixed it with no problem. Unfortunately, the reed switch problem came back in a couple of months - after the warranty expired. Just a word to the wise if you have this problem and you're considering whether to buy the extended AppleCare policy.
iBook G4 800 Mac OS X (10.4.5) Replaced reed switch and hard drive -
I was updating my ipad (ios7) while syncing with my laptop. suddenly the screen turned black and seconds later a huge itunes icon appeared on the screen. the same icon appears and not the usual interface even after resetting it several times.
please explain whta's happening.
thank youSee Unable to Update or Restore > http://support.apple.com/kb/ht4097
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
Thanks for your suggestions!Hi VeerleD,
If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L -
I am lost: I did install iOS7 a couple of days ago, and right now, while browsing internet with Safari, the screen turned black suddenly, and I can't reactivate it anyway (buttons death, screen death)
Thank you very much!
During the minutes needed looking for help, I decided to put the magnetic cover on the screen again, and I connected the iPad to the charger. Whe I did uncover the iPad now for a try with your tip (hold sleep and home buttons for about 10 seconds), it came to life again.
Thank you.
Best regards,
Lorenzo -
Why does my screen turns black and I have to reset the phone to make it work?
My phone is fully charged when suddenly the screen turns black it doesnt matter if I push the buttons the screen still is black, I have to reset the phone to make it work. When the screen is black and if you call you can hear is ringing but my phone does not sound.
I had a bad experience with this phone, to tell you the truth I dont even want it anymore, I have other apple products and they are excellent and had worked fine but the iphone is a dissapointment to me.Go to an Apple store.
-
CS5- screen working area still turning black
I posted yesterday that my working area was turning black while cropping. I downloaded the updated drivers and thought this took care of the problem but today while editing text, the screen continues to go black. Now what?
Hi,
What is your video card as I did not see it in your old post?
The driver you downloaded did you download from the ATI site or Nvidia site?
I know you have Windows 7. Is this a store bought or home built computer?
Laptop?
More info please. -
(Mountain Lion) suddenly the screen turns black, and I have to use the on/off switch to turn it on. And, the screen turns to zoom, and the only way to return to normal is to close the window and start all over again?
Does the screen go black while you are using the machine? ...or after it has sat idle for a bit?
If it happens while you're using the machine, check to see if a hot corner has been set for sleep. You can do that here: System Preferences > Desktop & Screen Saver > Screen Saver and click the button labelled "Hot Corners..." in the lower right.
If it happens after a bit of idle time, that's normal sleep behavior. The delay can be adjusyed here: System Preferences > Energy Saver.
In either case, pressing any key on the keyboard should bring it out of sleep.
Re zooming -
If this happens while in Safari, and you are using an Apple Magic Mouse, a default setting applicable to it is that a soft double-tap on the mouse will zoom the Safari window. A second double-tap will bring it back.
If it is the entire screen that is zooming, Control plus scroll gesture on the mouse will zoom the whole screen. Repeat with the opposite scroll gesture to bring it back. -
Screen turns black while using safari
While in safari, the screen turns black & returns you back to home. Appears to only happen on larger sites with lots of data. Getting worst now. Almost happens everytime we're in safari(WIFI). All other apps work fine. I have an Ipad (1). Cleared history & did latest update. Still a BIG problem. Any other advise. Please advise.
If you have cleared the history, cookies and data, you have pretty much done all that you can. Other users are reporting this same "crashing" behavior with Safari.
The only other thing that I can think of that MAY be of some help is to quit apps that are running the background. Few apps really do run in the background, but it doesn't hurt to try this and see if it does any good.
To close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Some have suggested that if you are using iCloud - try turning off Bookmark syncing and that has helped somewhat.
Apple has announced an update to the iOS that is supposed to be released soon, hopefully they will address this issue in the update. -
My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?
Sounds like the battery is shot and in need of a replacement. You can have Apple replace the battery for a flat fee or you can send it into a third party repair center for a bit less.
Not much else you can do for troubleshooting this one.
B-rock -
Ipad screen turned black in Safari.(only in Safari. other apps are working)
I was using Youtube through Safari. I clicked a video and made it full screen and then the screen turned black. It didn't show me the usual appearance of a video in Youtube.(the pause button, the progress of the video,etc) Although the games and the apps still work. I tried closing it first then opening it again. when i went back it still shows a black screen with the word Ipad and the time. Does anybody have ideas on how to put it back to its normal self? Please HELP!!!!
If this is happening using Safari it usually means that Safari has run out of internal Memory and crashes. One way to help Safari would be have as few tabs open as possible.
Note that the iPad 2 only has 512 MB of internal memory.
The later iPads have more:
iPad 3 - 1 GB
iPad 4 - 1 GB
iPad Air - 1 GB
iPad Air 2 - 2 GB -
My Ipod touch 2nd generation was working fine until I tried to charge again from my PC,when I connected the Ipod was getting too hot and smelling like burn cable,the screen turn black and doesn't work anymore. any ideas about what happen?
You can try here:
iPod touch: Hardware troubleshooting
However, from your discription, I suspect that something is broken. Maybe a dead battery. In that case. I would make an appointment at the Genius Bar of an Apple store and see what they say.
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