SUGGESTION: addition to find my iPhone
When an iPhone is stolen. The user should be able to call their phone from any phone, enter
a code that will:
1) disable the power button
2) disable the volume button
3) disable the home button
4) emit at high volume "iPhone Has Been Stolen, Notify Authorities"
apple.com/feedback
We are just users, and Apple does not read these posts to find suggestions.
Similar Messages
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Find My iPhone Suggestion After Beeing Burgled
To who it may concern –
I would like to make a suggestion to the “find my iPhone/iPad/laptop app” – Please Please take some time to read my email and perhaps implement.
Situation
Last week my girlfriend and I were broken into by forcedentry – the robbing thieves forced their way through ourkitchen window and ransacked our house. Mygirlfriend is due to give birth in threeweeks and what should be a really happy time for ushas turned into a very stressful time. We arrived home to find that right from our carbeing stolen, my15” MacBook Pro, her 13” MacBook and 16gb WiFi iPad (including chargers) had all been taken.
Although the house was insured the content was not – so ouronly hope to try and find our hardware is through the “findmy iPhone” which was on all of our devices. I have been monitoring this on myiPhone and on the web since last week (since the break-in) waiting for ours to come on line and for the passcode I sent downto lock the devices and hopefully get a location sothat I could let the police know (who have given us a crime referenceand taken fingerprints).
On Thursday evening my girlfriend got an email from the findmy iPhone and said that requested lock had been sentto her iPad – when she told me I logged on to see where the device was and waspresented with a message to say “location services disabled” I was so so guttedand really upset . Then an hour or so later she got a second email to say thata remote lock had been sent to her MacBook and again logged on and this timegot a message to say location could not be found. Now I am assuming that whoever has outiPads/MacBook’s wiped the devices when the remote lock was sent. My 15” MacBookPro is still pending a remote lock and has been in this state for a week now soam keeping fingers crossed it comes online. I have given the serial numbers tothe police and just pray my devices are found.
Suggestion For find My iPhone
I have given this some though since our house was brokeninto and all our prized possessions were stolen, also when the find my iPhoneapp sent an email to say the remote lock had been sent.
I think that as good as this service (find my iphone) is, you are missing something – given the situation we havefound ourselves, what would be reallyreally useful and so beneficial for anyone who has something stolen, would befor when the device comes online and you have selected a remote lock ¬ify me by email when the device is found for the location and IP address tobe included in the email. This smallthing would make such a difference not only to those whose device it is but to the police who can usethis location to fine stolen apple products.
The time it takes for a remote lock to be sent and theperson who has the device to turn off the device is less than 10 seconds - nowif you implement the change I have suggested (when an email is sent to say thedevice is online, include the location and IP address of thedevice at that moment time to the email), because the time is so minimal couldbe the difference to someone (my girlfriend and me in this case) recoveringtheir beloved Apple hardware.
If this is a viable suggestion it could be an opt in optionwith the cloud settings for the device.
Now I wait to see if our £2,500 worth of Apple hardware canbe recovered by the Police and look forward to the birth of our first child.
Many ThanksYeah I thought I was being optimistic - I thought they could getaround any privacy issues by making it an opt in service. Just very frustratingknowing that they used it and it was locked but cannot get the location!
Perhaps I should have not sent a lock?
Never mind... -
My toddler got hold of my phone and tried making a purchase it was declined due to insufficient funds he has then deleted my find my iPhone app and I can't reinstall it as its asking for additional billing information is there some way around this
Hello Sammy,
Thank you for providing the details of the App Store issue you are experiencing. To be able to purchase or download apps again, you may need to update your billing information. It sounds like you do not want to associate a credit card with your account, so you may be able to select "None" as a billing option in your account settings.
You can find steps to update your billing information in the following article:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
If you do notice that there is a pending charge on your account regarding the accidental purchase, I recommend following the steps in the article below to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon. Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? I created a new contact on my iPhone and a different one in my calendar on the MB. Connected iPhone to the MB and synched/backedup. However, I can't find my iPhone contact in MB AddressBook and vice versa. Did the backup work? I cannot afford to lose my calendar, contacts, etc when I get my new iPhone 5. thanks!
I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon. Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? I created a new contact on my iPhone and a different one in my calendar on the MB. Connected iPhone to the MB and synched/backedup. However, I can't find my iPhone contact in MB AddressBook and vice versa. Did the backup work? I cannot afford to lose my calendar, contacts, etc when I get my new iPhone 5. thanks!
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When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I updated my wife's iPhone 4 to IOS 7. While trying to setup the new installation, I get the message " Find My iPhone must be turned off before Phone can be restored. Go to iCloud Setting on your iPhone and turn off Find My iPhone before restoring your iPhone". The problem is that that option is not available on the phone at this stage of the set up.
Any suggestions?I tried that but I still got the message "Unable to verify account information." I saved it anyway and when I go to the Exchange email account it says "Cannot Get Mail" "The connection to the server failed." We are running Microsoft Exchange 2010 and I was always able to sync my calendar and email before I upgraded to IOS 6.
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when trying to use find my Iphone says off line , suggestion is to switch on and off airplane mode , so are you saying when you have your phone nicked you should leave a note for the thief to do this so we can trace him?
Ivorbiggin wrote:
so are you saying when you have your phone nicked you should leave a note for the thief to do this so we can trace him?
Yes. -
How would I suggest apple on function "FIND MY IPHONE"?
I think this is a very useful function
BUT It is too easy to turn this function OFF if there are anyone pick my iPhone up and know how to use the iOS 4.2
So, they just go to setting>mail&calendar>mobile me>find my iPhone>OFF
See?
I mean if anyone would like to turn off this cool function, they must enter the lock password before
I suggest apple to add the entering password function to it like when purchasing apps in App Store
Please add on the next iOS update
There will be very useful to everybodyEnable the iPhone's Passcode Lock feature so a thief cannot access anything on your iPhone.
Regardless, all a thief needs to do is power the iPhone off. In the case of a GSM iPhone, the SIM card can be removed which prevents it from working as well while the iPhone is powered on. The Passcode Lock feature prevents accessing anything on the iPhone without entering the passcode when powering the iPhone on. -
New iPad Air 2 (December 2014) with a persisting blank screen. Support site suggests a restore after turning off 'Find my iPhone' on the device. How can I do this with a blank screen?
Thanks JimHdk,
After a little more searching across various online resources I was able to cure it by holding down the home button and the on/off button for 10 seconds to restart it and it all came back with a clear screen. -
Suddenly I can't find the volume bar on iPod nor YouTube apps. Also I can't hear anything from both apps. Any suggestions? I have an iphone 3gs
Have you taken the steps recommended in the User Guide--restart, reset, restore from backup, restore as new?
What happened after taking each of those steps? -
TS3988 Can I set up additional icloud accounts just for Find My iPhone?
i have 5 iphones, 4 of which are under my icloud account id. I'd like to know if can have access to my son's iphone location with the Find My iPhone app using his icloud account information on my iphone.
Yes. You don't need to set up or use additional iCloud accounts on your phone to do this. You can track any device using Find My iPhone from your phone by downloading the free Find My iPhone app, then in the app signing into the iCloud ID that the device(s) you are trying to track are using.
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Suggestions on how to find lost/stolen iPad? Find my iPhone app needs the iPad to be connected to internet
ZeinaSalem wrote:
Suggestions on how to find lost/stolen iPad?
What to do if your iOS device is lost or stolen > http://support.apple.com/kb/HT5668 -
I used find my Iphone to located my ipad in the house. I clicked the sound request. Now that i have found it it seems to be locked. it will not let me tap the Ok button under find my Ipad alert. It seems locked. Any suggestions?
just playing the sound does not lock the iPad.
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I have just ugraded IPhone 5 to I07. My passcode is not being recognised, also whir I connect to the computer the message is that the cable is incorrect. Any suggestions. I cannot restore on itunes cant turn off the find my iPhone..
From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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Where can i find my iPhone 'Notes' on my PC? Apple have suggested I don't restore my replacement iPhone from a previous back up as they feel it may be corrupt, but I need my 'Notes'
Hello Pseal
There are tow ways you can handle this. One is to copy the notes to your computer using iTunes to send them to Outlook. The other would be to create or have an iCloud account so that the notes are synced online and then all you have to do is sign back in to get them. The following article will assist with troubleshooting the issue.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
iOS: Syncing Notes
http://support.apple.com/kb/HT4191
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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