Suggestions for connecting 2007 macbook in new apt. wifi.

My daughter just moved into a new apt. she has a 2007 macbook and is unable to connect to the internet.  She has typed in the password and it seems to recognize her computer.  She has pinged the router and is recognized, yet she is unable to connect to the internet.  Any suggestions?  She has rebooted the router, and her 2 other roommates also have macs and have no problem connecting tot he internet.  She took her computer to the starbucks down the street and no problem there either.  Any suggestions would be greatly appreciated. Thanks

Absolutely true for some ISP's like Insight.  Before Comcast took over Insight in my son's area, he had to go through a documented Insight process to connect a different device (router) to the Insight cable modem.  My experience with TimeWarner/Brighthouse RoadRunner when connecting a new router to their cable modems has been that they will assign a new IP address to the new router and will retain the IP/MAC address pair of my previous router for 30 days before purging it from their DHCP database.  This comes in handy when I setup router's for my friends and then reconnect my router to the network and get my original IP address assigned.  Once I have completed my friend's router setup and connected it to his/her network, I contact Brighthouse to let them know they can free up the IP address that had been assigned to my friend's router.  Not all ISP's are as accommodating as TimeWarner/Brighthouse in this area.
I also take advantage of this Brighthouse "capability" when I test the WRT54G backup to my new E3000 WiFi router on a periodic basis.
In short, always contact your ISP to see what procedures need to be followed when you want to connect a different router to their modem.

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