Suggestions regarding mail app hang ups

My 2006 iMac with Tiger now upgraded to Leopard is having mail app issues. When I open up the mail and it begins to search for new messages for the multiple accounts I have, the little spinning arrow goes on and on and then I get the little triangle with the lightning bolt in it indicating account is offline. Then sometimes I can quit the mail app and others need to force quit. Then eventually, it works and my mail is retrieved.
I contacted my ISP since I recently switched from a POP to IMAP. They said that switching had nothing to do with it and to prove it, they had me set up Entourage and to see if it goes off line there as well when attempting to search and retrieve new mail. It didn't. So the problem is with Apple Mail App.
I don't want to delete app unless that is a last resort. Anybody have any suggestions as to the problem or what might be done to help with the situation. I'd used Apple Care but of course that's expired to bring my computer in for the professionals to look at it...
Thanking all in advance for their input.

Well, I found what was making Mail.app choke. A MacInTouch post proposed deleting the file named "LSMMap2" in the Library>Mail folder. I did that, and now everything is fine. LSMMap2 is related to junk-filtering, and in retrospect I see that all the messages that mail.app choked on were the sort of ones it normally thinks are junk.
(I turned off junk filtering as well. No one said that you had to turn it off to make this work, but my email provider has a good spam filter already, so I decided not to complicate things.)
Please note that, if you do this, your Mail.app junk filtering will be reset -- that is, it will forget whatever you taught it when you marked messages as spam or not spam. (The descriptions of what has been declared junk and not-junk are stored in LSMMap2 and LSMMap.) So you might want to just drag it to the desktop to start with, instead of deleting it straight-off, in case it is not the culprit after all.

Similar Messages

Yosemite mail.app hang

I just upgraded to Yosemite and have found that Mail.app hangs. I would open it and 10 or 15 seconds later it would hang. I would get a spinning beach ball and Mail was listed as not responding in Activity Monitor.
I was able to narrow down the problem to one account. The account works in Thunderbird on the same Mac, so I don't think the account is a problem.
Any ideas how and can trouble shoot this, or otherwise diagnose and fix the problem?

Hi railmeat,
Sounds like you may be experiencing an issue with your Mail app. I would like to recommend that you use this article as a reference for troubleshooting this issue further:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Mail app hangs on ios5 and gmail account

The Mail app hangs several times per day. I have one gmail account. The diag. files says something like "com.apple.mobilemail failed to resume in time" or "Power assertion timeout for MailPendingChanges"

This connectivity issue between my Apple Mail through CLEAR as ISP to Godaddy's pop.secureserver.net is just getting weirder. Now my 9 boxes spin out (when upload is testing at .07 mbps and also at .54 mbps) but partner's 4 emails on iMac using same settings through same network is fine...was glitched a while ago too though. Then partner's emails all do same thing, and hers and my Gmail accounts check fine. SO, Helllloooo Godaddy, if Gmail checks fine but your pop.secureserver.net does not, maybe it IS a problem on your end? Of course, getting Godaddy to ADMIT THEY HAVE A PROBLEM would be a miracle.
Still zero reply or help from either Godaddy or Clear, no resolution from either, still pitching blame at each other.

MacBook Pro 9,1 OSX 10.8.2 Mail app hangs

My mail app hangs when trying to load.
Just got my second MBP not using migration assistant, starting over from scratch.
Is there a way I can reinstall just mail?
Thanks

Found post by DeMinister,
disconnected from internet, spinning beachball went away
deleted account settings & started over.
It worked!
Thanks much!!!!!!!

Mail.app hangs on address autocomplete

This is an odd one. I'm having a hard time finding anyone else who's had a similar situation. Here's where the problem is:
open Mail.app
create new message
begin typing in contact's name
autocomplete fills in the name and email address
get the pinwheel and Mail.app freezes
approximately 2 minutes later Mail.app unfreezes and the contact name is filled in
This happens with any name or email address that Mail.app recognizes in my address book. If I put in an unstored email address it works like usual without freezing. What's causing this?

Thanks for the suggestions.
Address Book works just fine. I can search, edit, add, and delete just fine. No hangs, no freezes. I tried searching in Spotlight as well, everything was fine.
I went to Mail.app, pulled up the Previous Recipients window and removed all entries. Shut down Mail, restarted it, tried out a new message, and the same problem occured.
I'm pretty sure the problem is with Mail, not with Address Book.

Mail.app hangs or crashes whenever making changes in it

As the subject says, Mail.app will hang for a very long time and/or crash (making a force quit necessary) whenever I make any change in it.
OS 10.6.8
Mac Pro desktop
I switched to Mail.app from Eudora in January and this behavior has pretty much always been there, but lately is getting worse. I have 3 POP accounts that I imported to Mail after first using Eudora Mailbox Cleaner. The import went fine, no problems encountered.
Counting sub-folders (mailboxes) in all 3 POP accounts, there are hundreds of folders and 10's of thousands of emails altogether.
Normal email functions for sending and receiving all work fine, but if I make *any* change within Mail, i.e. change a preference or try to add a new mailbox, or move a mailbox from one folder to another, Mail becomes unresponsive (spinning beach ball) for at least 5 or 10 minutes, at which point I now give up and do a force quit because the few times I've let it go longer it just keeps chugging away. The odd thing is (odd to me at least) that when the beach ball finally quits spinning, or I force quit and restart Mail, whatever change I was trying to make is done, and everything returns to normal until the next time I want to change something.
I'm getting ready to upgrade to Lion, and I know a new version of Mail will be part of that, so I'd like to get this resolved first so as to not just pass it along or possibly make something worse with Mail in Lion, unless perhaps just doing the upgrade to Lion will somehow "fix" whatever the issue is.
Thanks for any information/advice.

Well, I found what was making Mail.app choke. A MacInTouch post proposed deleting the file named "LSMMap2" in the Library>Mail folder. I did that, and now everything is fine. LSMMap2 is related to junk-filtering, and in retrospect I see that all the messages that mail.app choked on were the sort of ones it normally thinks are junk.
(I turned off junk filtering as well. No one said that you had to turn it off to make this work, but my email provider has a good spam filter already, so I decided not to complicate things.)
Please note that, if you do this, your Mail.app junk filtering will be reset -- that is, it will forget whatever you taught it when you marked messages as spam or not spam. (The descriptions of what has been declared junk and not-junk are stored in LSMMap2 and LSMMap.) So you might want to just drag it to the desktop to start with, instead of deleting it straight-off, in case it is not the culprit after all.

Mail.app hang if mail attachment have special characters in file name

Hello,
I have upgraded to 10.5.1 from last version of Tiger.
After upgrade is not possible send message with attachment which have a czech special characters in file name (like á, í, é, ý, ú, ů, ě, š, č, ř, ž) with Mail.app. If I try it, CPU is overloaded and I must kill Mail.app process.
The same problem have my friends who are running a clear installation of Leopard 10.5.1.
Thanks for correction.

I have the same problem with Hungarian chars. I tried out Tomas suggestion and it really worked. It is so dissaponting to have this kind of bug in a system like this. They never tested against this situation.
I hope somebody at apple read this discussion and somehow this will be fixed in the near future.

Mail.app hangs at startup

Got the new iphone on friday and my e-mail is working great on it...however my mail.app now hangs when I start the application. I have read some posts on here but really needs some help on troubleshooting this and what are the first steps I should take.
Thanks

Open the Accounts preference (System Preferences) and click on the Login Items tab. If you see your Mail and iCal applications in the list then select them and click on the delete [-] button.

Mail App Hangs when trying to attach images

My Mail App (Leopard) keeps hanging (spinning ball) forcing me to force quit whenever I try to attach an image from my Images folder, if I do it through iPhoto it's fine but trying to attach manually it hangs everytime.
Anyone else experiencing this?

My Mail App (Leopard) hangs when I try to send eMail from iPhoto 5.0.4. I select the images I want in iPhoto then click eMail and Leopard Mail opens a new message then I get the rainbow of death and the image is never pulled in... Mail hangs until I force quit

Mail.app hang due to postgresql permissions?

I did a time machine restore, and all is fine except I can't use mail.app. The app hangs before the GUI loads. The console is reporting this (over and over again):
org.postgresql.postgres: 2011-07-21 08:40:56 EDT FATAL: could not create log file "/Library/Logs/PostgreSQL.log": Permission denied
com.apple.launchd: (org.postgresql.postgres[912]) Exited with code: 1
So it seems mail.app can't use its database, due to a change in user-group permissions? How can I repair this without resorting to a clean reinstall of Lion?

Hi,
I tried to bind my OD Lion server with the Directory Utility to OD itself so to the local database. Bad idea and the only way getting server up and running again was to restore TIme Machine Backup.
After the restore Profile Manager did not work anymore (Error reading config). With the two lines mentioned here in the threat I was able to fix this problem:
sudo touch /Library/Logs/PostgreSQL.log
sudo chown _postgres:admin /Library/Logs/PostgreSQL.log
I don't know what I would have done without that. I have to say I'm using Mac only for a few months now but problems with Windows machines are really nothing compared with what Mac OS is causing. It's a real disapointment for such an amount of money. Maybe Windows does not look that nice and fancy but behind the scenses there is at least good engeneering. Sorry for that lines. They don't belong here I'm just quite upset about this OS. Time Machine has saved me now two times from a absolute disaster by executing operating system tasks.

Mail.app hangs about 5 minutes after launch

mail.app has suddenly started "hanging" at about 5 minutes after its launched. It becomes unusable and I have to force quit.
I've not had a problem with the app previously.
I'm not aware that I've made any updates in recent weeks that would have effected mail.app.
The console is giving messages of the following type
...mmap(size...) failed (error code 12
* error can't allocate a region
* set a breakpoint in mallocerrorbreak to debug
This repeated 4 times.
I've done the basics to see if it would effect the problem:
Logged out and in.
repaired permissions
But to no effect.
I'd appreciate any pointers on what to do to solve the problem.
Thanks.
Using mail 3.6 running under 10.5.8

I'm having the same issue. It started in early Sept 2010. Mail now slows and the freezes and the crashes about 5 mins after I start it. It does this several times a day. I disables the 2 Mail add on I had (InDev Maill Act On and Daylite Mail Integration from MarketCircle) and it's still happening.
My logs from today are:
25/09/10 8:30:53 AM Mail[5298] Mail(5298,0xb0438000) malloc: * mmap(size=2097152) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
25/09/10 8:30:53 AM Mail[5298] Mail(5298,0xb0438000) malloc: * mmap(size=2097152) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
25/09/10 8:30:53 AM [0x0-0xbe0be].com.apple.mail[5298] Mail(5298,0xb0438000) malloc: * mmap(size=2097152) failed (error code=12)
25/09/10 8:30:53 AM [0x0-0xbe0be].com.apple.mail[5298] * error: can't allocate region
25/09/10 8:30:53 AM [0x0-0xbe0be].com.apple.mail[5298] * set a breakpoint in mallocerrorbreak to debug
25/09/10 8:30:53 AM [0x0-0xbe0be].com.apple.mail[5298] Mail(5298,0xb0438000) malloc: * mmap(size=2097152) failed (error code=12)
25/09/10 8:30:53 AM [0x0-0xbe0be].com.apple.mail[5298] * error: can't allocate region
25/09/10 8:30:53 AM [0x0-0xbe0be].com.apple.mail[5298] * set a breakpoint in mallocerrorbreak to debug
25/09/10 8:35:41 AM Mail[5871] no subject setSearchField: new item (how did this happen?)
25/09/10 10:56:07 AM Mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM Mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM Mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM Mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * error: can't allocate region
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * error: can't allocate region
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * error: can't allocate region
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * set a breakpoint in mallocerrorbreak to debug
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] Mail(5871,0xb0f80000) malloc: * mmap(size=2097152) failed (error code=12)
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * error: can't allocate region
25/09/10 10:56:07 AM [0x0-0xe80e8].com.apple.mail[5871] * set a breakpoint in mallocerrorbreak to debug

Mail.app hangs on multiple POP boxes simultaniously

I am in a battle royale with both my POP email host (Godaddy) and my ISP (Clear). What is happening is that on two Macs, a 2.16 GHz Macbook Pro and an iMac, intermittently throughout the work day, ALL of our Godaddy-hosted email hangs...spinning wheel to the right of the mail box despite all settings set right (I am aweb developer so I can assure you the settings are right because they work perfectly in webmail). Here are some facts about this month-old issue:
1. I do have wildly fluctuating connectivity through Clear wireless broadband. The download speeds are between 1.0 and 3.0 MBPS but upload is pathetic at between .10 and .5 MBPS.
2. When I check my 11 POP boxes, the nine at Godaddy spin out maybe 10 times a day, while the two at Gmail cehck without a glitch.
3. My partner has a work PC running Windows Live mail, and when her Mac is spinning out checking about 3 Godaddy-hosted POP boxes through Clear, the Windows Live mail checks quickly using the exact same settings.
4. Thru troubleshooting, I have ruled out the modem and router (since the PC is checking mail fine through same network and internet connection as Macs).
5. When the spinning out occurs, in Connection Doctor, accounts also spin out before indicating red dots.
6. When spinning out (hangs) checking these Godaddy boxes, using Network Unility, my pings are consistently in the 100-125 range, with an ocassional spike to 400 or 500.
7. One thing yesterday that was interesting. In mail/prefs/accounts/advanced. I tried to uncheck the "automatically check for mail..blah blah" but even thogh I unchecked and saved the prefs, those boxes continued to get checked with I selected to "Check for new mail" in the top menu bar.
Both Macs having this issue are on 10.6.8.
I also tried a small freebie POP checker, and when Macs were spinning out, POPMonitor checked the same boxes through the same network without a glitch. So am convinced it is not Godaddy and not Clear...and since the PC works, it HAS to be Apple Mail.app.

This connectivity issue between my Apple Mail through CLEAR as ISP to Godaddy's pop.secureserver.net is just getting weirder. Now my 9 boxes spin out (when upload is testing at .07 mbps and also at .54 mbps) but partner's 4 emails on iMac using same settings through same network is fine...was glitched a while ago too though. Then partner's emails all do same thing, and hers and my Gmail accounts check fine. SO, Helllloooo Godaddy, if Gmail checks fine but your pop.secureserver.net does not, maybe it IS a problem on your end? Of course, getting Godaddy to ADMIT THEY HAVE A PROBLEM would be a miracle.
Still zero reply or help from either Godaddy or Clear, no resolution from either, still pitching blame at each other.

Regarding mail app, how do I add a roadrunner email account,,it won't accept it.

trying to add roadrunner email account to mail app,,but will not accept it.,any ideas?

Have you tried a manual setup?
After you have entered your information at the first setup window hold the alt (option) key down as you click on continue and that should allow manual setup. You'll obviously need the correct email credentials/POP or IMAP and SMTP details to input.

Mail.app hanging

Hello,
I've been having problems with Mail.app. The software would say that it is downloading e-mails more e-mails then are in my Yahoo account. I am just trying to download from the single account. It started off with this, then it won't even run. It just goes to the spinning wheel on start-up. I am on a Mac mini running 10.9.4 How dow I fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

IMAC Mail App will not open

Hi. I have an iMac (21.5-inch, Mid 2010) using OSX Yosemite. Version is 10.10.2. My MAC mail app hangs instantly it is opened. The app doesn't appear on the screen at all. I need to right click the icon and force quit.
The problem started around 3 weeks ago when I was working in mail and it hung. I had to force quit and since then it won't even open.
I tried Repair permissions in Disk Utililty, Recovery Mode and Repair Disk but to no avail. Have also downloaded Yosemite 10.10.2 combo and installed over the top of current system but no change.
Very grateful for suggestions on what to do next. I do not have a full system back up however all music, photos and Microsoft Office Docs that I want are backed up on clouds. Can I for instance go back to a previous operating system and go through the upgrades again? How would I do that?

I'd see if you can get it fixed here. Reverting and then upgrading again takes time and you need a good backup.
Revert to a Previous OS X - Yosemite
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
Crashes/quits unexpectedly

Suggestions regarding mail app hang ups

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