Suitcase Fusion trial? CS4- lost 1/2 of my fonts via ....HELP

If ANYONE can please help me ... today I downloaded a trial version of Suitcase Fusion 3 to see what is was like. I also uninstalled it today.
NOW, all of my Adobe programs are missing (not pulling up) my enitre fonts list ie: basics like Myriad Pro are missing from the drop down menu among many others, and previous design documents are opening with errors saying:
"fonts or characters are not available or in a different format than originally specicifed". Then, when I DO open that document, I cannot even correctly place the original fonts—they are not available.
My Fonts do show in my Library (iMac OSX 10.5)
Is there any way to restore my fonts? It seems like they are not "talking" to my software programs (all of my software ...including Microsoft word /excel etc)
Thank you,
Chemol

Hi Chemol,
Sorry to hear that you're having issues. Good news is that it's very unlikely that your font files have been affected by Suitcase Fusion.
As pointed out by other posters, it's possible that you have some corrupt font cache files on your system. Suitcase Fusion 3 has the ability to clean out these files, but if you don't want to reinstall it, you can try out Font Nuke to clear the same files.
If you like, our support team is happy to help you understand how Suitcase Fusion works with your system, and help you get up and running properly.
http://www.extensis.com/support
I also highly recommend reading our Font Management in Mac OS X Best Practices Guide. This tells you all about where fonts can be stored in a Mac, file types, common problems & solutions, etc. The Suitcase Fusion user documentation is also very detailed about how to effectively manage fonts on your machine.
Hope that this helps.
Jim Kidwell
Extensis

Similar Messages

CS4- lost 1/2 of my fonts via Suitcase Fusion trial??? HELP

If ANYONE can please help me ... today I downloaded a trial version of Suitcase Fusion 3 to see waht is was like. I also uninstalled it today.
NOW, all of my Adobe programs are missing (not pulling up) my enitre fonts list ie: basics like Myriad Pro are missing from the drop down menu among many others, and previous deisgn documents are opening with errors saying:
"fonts or characters are not available or in a different format than originally specicifed". Then, when I DO open that document, I cannot even correctly place the original fonts—they are not available.
My Fonts do show in my Library (iMac OSX 10.5)
Is there any way to restore my fonts? It seems like they are not "talking" to my software programs (all of my software ...including Microsoft word /excel etc)
Thank you,
Chemol

There is a cache of fonts... I would try:
Trash, Replace, Reset, or Restore the application Preferences: http://forums.adobe.com/thread/526990
If that doesn't do it, try cleaning out ~/Library/Preferences/Adobe InDesign/Version 6.0/en_US/CompositeFont

Fontbook fonts not syncing with my software programs-after SuitCase Fusion Trial

I am hoping someone can offer some insight / help. I am frantic .....a graphic designer needing my fonts asap!!
TRIGGER/ Problem arose today -- I installed and then uninstalled a trial version of Suitcase Fusion 3 today - and now 1/2 of my fonts are not recongnized by my software programs (ie: all Adobe software, MS Word, excel etc).
Basically when I open up FONTBOOK it shows all of my fonts under the ALL FONTS column, however when I want to use them in InDesign or PhotoShop or WORD, or Illustrator ....etc (you get the idea) ...they are not available from any drop down menues. It's as though the Fusion Software trial delinked them from use in all my applications?
Does anyone know how to reestablish fonts as they are listed / available in FONTBOOK?
Is there possible corruption OR is it just something I need to reestablish in my system?
Thanks kindly,
Jhoe

You used the software's built in uninstaller correct?
Because if you didn't you need to install it again, then use their uninstaller first.
Next, download OnyX here
http://www.titanium.free.fr/
Run ALL the maintenance and cleaning aspects, you can cancel the reboot in between, but you need to reboot at the end of using OnyX.
This page especially should be of extra interest, it will rebuild your font caches.
Going to take a little time, but hopefully that will fix your issue.
None of your programs, files or fonts will be deleted, it's just cleaning out the system so it can rebuild itself.
If it doesn't work, then what likely has happened is the trial software didn't completely remove itself or altered something and didn't place things back the way it should be.
You should contact the support people for that program. They might have instructions.
But since you can't always count on them, it's always best to have a "hold option bootable clone" of your boot drive on a external drive which you can reverse clone from or use if your boot drive dies, and/or a TimeMachine drive where you can restore back to a previous state before the software install occurred.

Photoshop CS6 and Suitcase Fusion 4

I am trying to work with my previous Photoshop files I created last night on CS5.5 and Suitcase Fusion 4. All my loaded and active fonts are not active in Photoshop. How do i get my fonts to be activated in my adobe applications??

I'm using CS6 and Suitcase Fusion 4 like lots of other folks, and there is a huge list of fonts showing up for me in the drop-down menu. If you really have fonts enabled (either via Suitcase or the OS), they should be available. The only thing that doesn't work right now, because a Suitcase update isn't yet available, is auto-activation. You should still be able to manually activate them and make them available.
Make sure you (1) manually activate the font and (2) quit and relaunch Photoshop after activating the font (not all programs will notice a font activation on-the-fly).
If you've done the above and it's still not working, and you can verify that the fonts are available to other programs, then my guess is you have a problem with your Photoshop install...? (*shrug*)
Are you using Mac/Windows (I'm Mac and can't really help much on the Windows side of things)?

Missing fonts in InDesign CS4 - even when 'open' in Suitcase Fusion 3

Hi all, I'm running InDesign CS4 on a Intel Mac Pro (tower), about 4 years old, running OSX Snow Leopard (all updates applied).
Using Suitcase Fusion V3 for font management.
I have a document that previously had no font issues at all. Now when I open it InDesign throws up a 'Missing font' error.
I have the correct fonts installed and 'open' in Suitcase Fusion.
The font is available in Simpletext and Pages, but not InDesign and Illustrator.
The troublesome font was OK the other day and has been since it was installed.
I've not changed anything that I'm aware of... but now InDesign won't 'see' the font.
In the 'Find Font' dialogue box the 'Path' says it's 'Unkown or missing'.
InDesign can see the other weights in the font family (bold, italic etc) but not regular. And yet the entire font family is in the same folder on my hard drive.
I've tried deleting all the' Adobe.lst' files. No Joy.
I've run Font Doctor on the whole font family, its says it's OK.
I've tried re-installing the font from a back-up. Nada.
If anyone has any suggestions..... feel free to let rip!
As ever, I await your expertise and unstinting knowledge in these matters And, needless to say, I'll be mighty appreciative for it!
RP

Hi Bob, strangely... I've put the troublesome font, Dax (T1) Regular, in the Applications/Adobe InDesign CS4/Fonts folder and it seems to be working.
Never had to do that before.
Would be great to get back to 'normal'. If possible.
Although I have many duplicates spread across back-up drives and collected artwork folders, I've also tried to eliminate any duplicate 'open' versions. But the above solution is the only one that works at the moment.
RP
p.s. I also tried removing any AdobeFNT**.lst files, (where ** is a number) before the above work around. That didn't work either.

AI/CS4 crashes on Start-up - Suitcase Fusion 3 Issue?

I installed Suitcase Fusion 3 the other day. Now Illustrator crashes on startup. Could it be part of the SF3 auto-activation? It wouldn't be the first time it caused a problem, but I un-clicked the "Illustrator CS4" button, and it still crashes.
I did contact Extensis, and Isent them a System Profile Report. Their guy says he "sees some strange things" in it, and asked about classic and if I changed the default install location for AI CS4.
Any help will be appreciated!

I just wrote something in another thread here concerning Fusion and Font Book. They don't play nice with each other.
This should have came with your Fusion3 Install, but check out page 8 of this PDF:
http://doc.us.extensis.com/SuitcaseFusion3-User-Guide-Mac.pdf
On my work station, after setting up Font Book's preferences, I "disable" the program by making it a .zip archive so that it does not launch.
Concerning your .ai preferences, you have to go to the actual folder in your "Library" and delete the preferences. Illustrator will recreate this file once you launch it again.
And you can also go to the plug-ins folder within the illustrator folder to remove the Fusion3 plug-in.

Imac cs4 suitcase fusion 2

Hello everybody,
I had just recive my new computeur and had connect it to my old one to make an easy install.
The new one:
imac 3,4 GHz Intel core i7 mac os x 10.8.5
The old one:
MacBook pro 2,8 GHz Intel core 2 duo mac os x 10.6.8
The fact is that some of my MasterCS4 is not working on the new one (Indesign, Dreamwever, Contribute, Encore, Extension Manager, Fireworks, Onlocation)
In the case of indesign, when I take off SING.InDesignPlugin, I can open Indesign but it's not any more avalable in french dictionnary.
Maybe it's a probleme with Suitcase Fusion 2
What will happen if I try to upgrade in OSX Mavericks?
I really'd rather don't have to reinstall the CS4. What is the best?
Thanks for your help and sorry for my so bad english.

This site tests older software for compatibility of older programs with newer Mac OS versions:
http://roaringapps.com/app/adobe-cs4
According to that, it is OK.
However, Adobe uses copy protection so you cannot drag and drop. You should consult the Adobe help pages first, but I'm fairly certain you have to deauthorize CS on the old computer and the use the disks to install on the new one or it won't work.

CS4 with Suitcase Fusion

Considering purchasing CS4. Am using OSX 10.4.1 with Suitcase Fusion 12.1.6.
Any font issues with CS4 (especially InDesign & Illustrator).

The only issue I am aware of is how thoroughly crappy Suitcase has been for years. The new version of Fusion might be non-crappy, but I'd bet against that. My biggest issue with SF lately is constant conflict errors when I activate Helvetica Neue T1, since the dfont version is installed in the OS. I hope to convince the keepers of the purse to upgrade out fonts to OTF, which will probably solve the problem.
If you can, I suggest using Linotype Font Explorer. Its' free, much easier to use than Suitcase, has excellent preview features, and the auto-activation is tops.

Anyone having issues with InDesign (CS5) and Suitcase Fusion 3 (Mac)?

I've run into a problem that I think might be caused by Suitcase Fusion 3 [Version 14.2.0 (319)], but I'm wondering if anyone here is having any issues with InDesign and Suitcase Fusion like I am?
Just about every time I launch an InDesign document or an Illustrator document (don't seem to have the issue in Photoshop, strangely enough) it pretty much crashes to the point where it's a force quit. Before anyone asks the question, this is what I've done - I've reformatted my hard disk (even writing 0s!), done a clean install of Lion (10.7.3), clean install of Creative Suite 5 (and updates), clean install of Suitcase (and updates)...you get the idea. I'm still ending up with crashing just about every time I open a document in these two apps.
As an experiment I downloaded a (fully functioning) trial version of FontAgent Pro (which I didn't like, btw) and didn't encounter any crashing at all in either application.
I've opened a ticket with Adobe to see if they have any details as to whether this is a known conflict or whatever (though I don't hold much hope for getting help from them since it's looking more like a Suitcase issue than a Creative Suite one).
Does anybody have any suggestions as to what I can do to try and resolve this?
I'm in the middle of producing two magazines and I really really don't need this! Lol

From the lovely people at Extensis tech support -
Thanks for the info. As you said, if this is happening when you have only manually activated fonts, then the auto-activation isn't coming into play which does lead me to think it is related to the plug-in generally and maybe the sleep issue, which you say you definitely have. So I've added you to the sleep issue tracking.
If you find yourself coming back from putting the computer to sleep and the apps with Suitcase plugins have hung, do this:
1)      Go to your spotlight and type in "activity"
2)      Launch "Activity Monitor"
3)      Highlight the name of the adobe/quark application that is hanging by clicking it.
4)      Click the "Sample Process" button at the top of the screen.
5)      Click the "Save" button.
6)      Click the "Save" button again and save the file to your desktop.
7)      This will generate a file such as " Sample of Adobe Illustrator CS5.txt"
8)      Repeat this process with any other application that is hanging.
9)      Highlight the "FMCore" process by clicking it.
10) Click the "Sample Process" button at the top of the screen.
11) Click the "Save" button.
12) Click the "Save" button again and save the file to your desktop.
13) This will generate a file named " Sample of FMCore.txt"
14) Place these files along with the ".Plugins.txt" files created earlier into a new folder called "Plugins"
15) Right click (control+click) to compress into a .zip file.
Please attach this zip in reply to this mail.
When we are sure of a fix, we'll get back to you. In the meantime here are some workarounds:
Option 1:
1)      Back up your font sets by dragging them to the desktop
2)      Remove SF3 v14.2 by following the instructions here:
http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4020
3)      Download and re-install Suitcase Fusion 3 (version 14.0.6) from:
http://dl.extensis.com/downloads/ST/EN/M/SuitcaseFusion3-M-1406-EN.zip
4)      Are there fonts and font sets in your old font vault you would like to recover?
If NO :
a)      Open SF3
b)      Simply drag and drop your original fonts into the SF3 "Font Library". This will copy the fonts into a new font vault.
If YES : Restore your old fontvault from the backup the removal tool created
a)      If you choose "Y" to KEEP your font vault earlier when you ran the removal script, on your desktop you will find a folder called "Extensis-Backup-today's date" that contains a backup of your previous suitcase fusion 3 fontvault.
b)      Move your old font vault from the "Extensis-Backup-today's date" folder on your desktop into this folder:
/Users/[your username]/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault
c)       Launch SF3 from your dock. you should now see all your old fonts and font sets.
Option 2:
Remove our auto-activation plugins and activate your fonts manually in SF3 and/or add your adobe/quark apps to the SF3 > Preferences > General > Global Auto-Activation Options list. here's how:
1)      In SF3: choose Suitcase Fusion 3 > Manage Plugins
2)      Uncheck the boxes for adobe/quark apps; this will remove our auto-activation plugins
3)      Choose SF3 > Preferences > General
4)      Under "Global Auto-Activation Options", press the "+" button to add your adobe/quark apps
Please note that "global auto-activation" is less accurate than our plugin-based auto-activation. Double check your font usage in your design app to confirm the correct font was loaded after opening a document.

Illustrator 11.0.2 crashes network MAC OS 10.5.6 Suitcase Fusion 12.1.7

Just a heads up for anyone out there using Illustrator 11.0.0. Before what happened below I had already updated to the so called version 11.0.2.
What happened was my connection to my airport extreme kept logging out when I loaded Illustrator. I have external drives connected, one is a resource folder with my fonts on.
b Here's what happened:
b I don't know if the issue was caused by:
* updating my OS from 10.3 to 10.5
* changing from Suitcase X1 to Fusion
b The chain of events were thus:
* I updated my OS to 10.5.6. Illustrator worked fine
* updated suitcase to Fusion 2 (then found out it doesn't work for Adobe CS1) Illustrator crashes network connection
* updated suitcase X1 to Fusion 1
* illustrator still continues to crash connection
So I removed illustrator and fusion. then I installed illustrator again and fusion... no update to 11.0.2.
Illustrator works fine.
As I say not sure what was making loading Illustrator lose my network connection. Was it the fonts being on the external drive connected to the airport? I don't think so as it's working fine now.
I think it's something to do with the 11.0.2 update and Fusion.
Just thought I'd mention it in case anyone is having a connection issue loading illustrator with the above system and software.
Cheers
Glynn

Hi Scott
Illustrator 11.0 works fine with OS 10.5.6. The only issue is the upgrade to 11.0.2.
I think this is because it's an update into the classic environment, which isn't part of 10.5 or 10.4. 10.3 pre-loaded with the classic OS, which is what, I believe, the two files are for.
I'm not blaming Adobe for the issue (don't get so defensive dude), just giving people the heads up if they are having similar trouble with Illustrator 11 working on 10.4 or 10.5. A fresh install, with no updates resolved the issue for me.
I know Adobe want us all to upgrade, which is fair enough, but when I first bought everything new it cost me close to £11,000 in software and computers. As a one man band the upgrade from CS1 Premium to CS4 Premium is (at a special offer rate from Adobe) £500 (which will be £715). Then I'd need to Upgrade Quark from 6.5 to 8 (costing £299) THEN I'd need Suitcase Fusion 2, another £40 and probably something else then. So just under £900 or $1,248. Money I don't have yet.
So basically Adobe need to realise, as do other software providers, that people can't keep upgrading to every release and try, in some way, to help ensure older software still works.
BUT to reiterate, I'm only posting this to try and help people and not have a go at Adobe.
Point made I hope.
G

Lightroom 6 - Missing fonts with Extensis Suitcase Fusion 6

Upgrade today from LR5 to LR6 CC and have lost lots of fonts! Understand an old problem, but can't find recent solution. I still have all fonts in Photoshop CC after update. How do I get my fonts back? They still appear in LR5.

Suitcase Fusion 5 v. 16.1.0. I'll check if there's been another update. But I'd installed one not long ago.
It turned out that turning the font off in Suitcase and back on again made it show up in the menu -- which at least worked once. But it doesn't explain why they all disappeared in the first place.
The problem does now appear to be at the Suitcase end, though because when I relaunched Photoshop they were missing there as well.
I certainly wasn't aware of any hiccups or power glitches, and Suitcase had been running the whole time.

Still looking for suitcase fusion

I tried the demo version of Suitcase, but it didn't seem to be of any value, so I deleted it when the trial period ended. But now Illustrator looks for Suitcase Fusion every time I try to open the application. It halts at a dialog informing me the plug-in is no longer available, and if I was trying to open a file, it fails to open the file at this point, and I have to go back and try again. This is getting pretty annoying. How do I stop Illustrator from looking for Fusion? I can't find a setting or preference for this anywhere.

From http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4602202
You'll need to delete the plugin that applies to you
Adobe® Creative Suite®
/Applications/Adobe Illustrator CS/Plug-Ins/SCFusionILLCSPlugin
/Applications/Adobe InDesign CS/Plug-Ins/SCFusionIDCSPlugin.pln
Adobe Creative Suite 2
/Applications/Adobe Illustrator CS2/Plug-Ins/SCFusionILLCS2Plugin.aip
/Applications/Adobe InDesign CS2/Plug-Ins/SCFusionIDCS2Plugin.framework
Adobe Creative Suite 3
/Applications/Adobe Illustrator CS3/Plugins/SCFusionILLCS3Plugin.aip
/Applications/Adobe InDesign CS3/Plugins/SCFusionIDCS3.InDesignPlugin

Photoshop and Suitcase Fusion dilemma

I just installed Suitcase Fusion 5 and it is crashing Photoshop CS4. It also happened when I installed SF3 but I cannot find the fix, (which was easy). Does anyone remember how to do it?

Mac OS 10.7.5. I will try Extensis tomorrow, but they did not have the fix last time, a forum person did. The problem seems to be, so far, opening any document from Illustrator that has live text in it. I have tried opening a PDF, then an EPS. The only way I could convert the doc to Photoshop was to change the text to outlines.
The SF5 is a new upgrade which unfortunately deleted the SF3 which had also been a nightmare to debug. And I am only on a demo version so far so if I do not buy it I will have to reinstall SF3 and go through all that again. AAARRRGH!
There was some easy fix that is not obvious but someone figured out. Just cannot find the thread.

InDesign and Suitcase Fusion 2

Does anyone know if there are known problems with Suitecase Fusion 2 and OSX 10.6.2 or any of the CS4 Creative Suite?

We don't yet have OSX 10.6. I have 1 mac with 10.5.8 and 10 with 10.4.11 and all are having problems with CS4 Indesign seeing fonts that Suitcase Fusion 2's auto activation has activated. Most times restarting the mac once will allow Indesign to see the fonts. It seems a real hit and miss auto activation problem, because if you open the file in the morning it will be OK, but later in the arvo it wont see the font. I'm going to look into testing FontAgentPro and FontExplorerPro.

Illustrator not opening: I've installed Suitcase Fusion 5 on to MAC running osx 10.6.8

After this install Adobe Illustrator no longer opens up. I've used the CC Cleaner Tool to uninstall illustrator. Moved Fonts into one library, checked they're all ok. Started up the app without any plugins. Created a new users on the Mac and the application still doesn't open.

Gareth,
Here is the Extensions Suitcase 5 update that may solve the issue:
http://www.extensis.com/support/product-support/suitcase-fusion-5/

Suitcase Fusion trial? CS4- lost 1/2 of my fonts via ....HELP

Similar Messages

Maybe you are looking for