SUM Error on SP12 update

Hi,
I encountered an error when updating SP update in Solution Manager using SUM. Please see attached screenshot.
I have already allowed the authorization of SAPService<SID> and <SID>adm on all folders.
What should i do?
Thank you!
Regards,
AJ

HI Almira,
Also check note 1556113 - sapevents.dll in DIR_CT_RUN is locked
Which version of SUM do you use ?
BR,
K.

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