Summersave​20 promo code not working

Hello
I tried to order a small grill SKU: 1857354 on best buy.com. Code doesnt work. The item meets all the requirements. Call customer service. Rep transfers me three times. After 20 minutes, sales tells me that the code is in store only. I tell them it says online orders on the coupon. I get told that i have to go to the store and ask the store to do an online order to ship to my house! They said this was the only way to get the code to work!
Solved!
Go to Solution.

Good afternoon novasprite,
With summer just around the corner, we have a great deal of amazing offers! I’m sorry to hear you seem to be having trouble with the SUMMERSAVE20 promotion. After reviewing the promotional details and the SKU you provided, unfortunately it doesn’t seem that this item qualifies, as it is on sale. The promotional details state the code is for 20% off one regular-priced small appliance. Sadly, as this item is on sale, it would not qualify. I am sorry for any disappointment this may cause you. However, we have a great selection of similar products that you may be interested in that would qualify! If you should have any questions, please let me know.
Regards, 
Tasha|Social Media Specialist | Best Buy® Corporate
 Private Message

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    Mohammed

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