Sun Ray kiosk issues

All, I recently installed SRSS 4.2 along with the SRWC package and patches. I enable the kiosk option through the Sun Ray Admin GUI and set a particular user to use kiosk mode. They get the following error after inserting their card:
Error starting kiosk session: Cannot allocate kiosk account
I am able to login NOT using the SRWC (directly to Unix) and start a windows session with uttsc.

I recreated the kiosk user accounts (utconfig -k) and the problem has been resolved. Thanks to those who sent comments.

Similar Messages

Sun Ray Kiosk Mode Timeout Settings

For the Kiosk mode I see two different places for timeout settings. I have copied them in below. My issue is that I am seeing a lot of Login Greeter/Idle Sessions and I think the first "Timeout" setting should be set lower, but I don't want to disconnect good sessions.
One here in the admin gui under "Advanced" and "kiosk mode"
Session:
Sun Ray Connector for Windows OS
Timeout:
24000 seconds
Under that is a place for "Arguments"
where I see:
-t 3600

I recreated the kiosk user accounts (utconfig -k) and the problem has been resolved. Thanks to those who sent comments.

Sun Ray error when connecting to Oracle VDI - No Kiosk Sessions Available

When the Sun Ray DTUs go to connect to the Oracle VDI cluster at times they will throw the error "Error starting Kiosk session: No Kiosk accounts configured." We have tried going through the steps to confirm that the Kiosk sessions are configured on the two secondary hosts but the problem persists. When the Sun Ray DTUs do connect they will work for a while and then when left idle for a period of time will loose their connection and be unable to restart the connection with the error mentioned. The Screen Blanking option on the Sun Ray DTUs is set to "0" to prevent them from going into power-save mode but this makes no difference. The Sun Ray DTUs are all updated with the latest GUI firmware and there are no custom options set in the Sun Ray Session Servers.
The thing that bothers me the most is I have not seen any error messages in the logs. I will post up the logs as links in a follow-up post.
Has anyone had any similar issues while connecting with a Sun Ray DTU?
Currently we are running Oracle VDI 3.2.1 on the cluster.
Here are the commands we used to reset the Sun Ray Kiosk accounts:
# /opt/SUNWkio/bin/kioskstatus -c
# /opt/SUNWkio/bin/kioskuseradm status
# /opt/SUNWkio/bin/kioskuseradm delete
# /opt/SUNWkio/bin/kioskuseradm create -l utku -g utkiosk -i auto -u –c

I was trying to transfer data from oracle to sql server 2008 on a daily basis.
I have very hard time connecting to oracle from ssis package on windows server 2008. I am almost dead and cannot find any help. i was able to connect to oracle using import/export 64 bit feature of SQL Server 2008 using Oracle provider for OLEDB. But I am not sure why the same does not work with BIDS?
Here's the environment info:
1. Oracle Client 10g
2. SQL Server 2008
3. Windows Server 2008
Appreciate your help. Please save me.
Thanks,

Sun Ray Windows Connector Terminal Services licenses issue

Hi!
I've installed the latest Sun Ray 4 09/07 as well as the Windows Connector (srwc) recently released on a machine. I've followed the instructions given in the installation guide. But when 'uttsc' is executed I received the following error message.
"No Terminal Services licenses are available"
I have no issue in connecting to other Windows server (say windows-02) only to this particular Windows server (windows-01). Surprisingly, I have no problem 'uttsc'-ing to windows-01 using pre-existing Sun Ray 4. Any idea why and how to resolve this?
Appreciate anyone who responds. Thanks.
Regards,
Jonathan

What Terminal Server license model are you using? And what does Windows Terminal Server License Manger show for number of licenses in use and availble?

Sun ray thin client printing issue ?

Hi Guys,
i was configured printer to print through sun ray thin client, but when i print its print carbage document, i changed that printer with another printer but still printing same, also i was change driver for that printer but the issue still , anybody advice me what shall i do ?
Thanks in Advance,
Basem

Hi,
Did you get to solve the problem? I was able to print from an RDP session but get continuous pages of garbage preceded by a banner page. Were you able to print from windows to a DTU attached USB printer?
Please advise.
Thank you and
BR,
Senka

Issue with connecting to Win 7 VM from Sun Ray 3 Plus

Hello everyone,
I was issued a Sun Ray to familiarize myself with and I am running into a dropped connection problem.
I am able to open Oracle Virutal Desktop Client and connect to my Win 7 VM from any machine including another Sun Ray but for some reason I can't maintain a connection if I use my current Sun Ray. I am able to log into the OVDI however when it proceeds to the Win 7 login screen I am only able to see the VM for a few seconds before being kicked back to the OVDI login screen.
I have pulled the power on the Sun Ray, checked my network connections and made sure my password is correct. Any idea on what could be causing this issue?
Thank you in advance

Jon,
I have been in the same circle for weeks (trying to get a MacBook Pro sharing files with WinXP Pro via a wireless network-the Mac files show up on the WIN machine, but I continuly get error messages on the Mac when trying to connect to the Win -well try this... I just remembered that I have a secondary virus protection program on the Win PC (Mcafee in my case). All of the documentation talks about Windows security - not about other "security blocking programs". There are no flashing lights or clear messages about what is happening. I bet if you check for 'blocked' attempts to connect to your PC you will find your MAC ipaddress listed. My shared network/files just showed up on my MAC desktop and it looks beautiful. Happy computing --pass it on...
FriMacS
MacBkPro Mac OS X (10.4.5)

Sun Ray 2 - Connecting to monitor with USB Hub issues

Hi,
We recently purchased 21 Sun Ray 2 devices and 21 Dell 1909W monitors with built in USB ports to go with them.
This combination works great with 17 of the Sun Ray 2 devices, i.e. mouse and keyboard connected to USB ports on monitor then A to B USB cable running from Sun Ray 2 to Dell monitor.
However, on 4 of the setups this combination fails to work, and after troubleshooting we identified neither the Sun Ray 2 or Dell monitors were faulty. Our support agents suggested since Dell could use a different USB hub 'engine' for their monitors (Even the same model of monitor) this may cause problems being picked up by the Sun Ray 2 devices.
After trying out a box of spare A to B USB cables we had lying around spare, surprisingly 3 of the 4 before non working devices are now working. However, if the 'magic' leads were to be stolen etc we would have a problem again!
Are there any sorts of firmware updates etc for the Sun Ray 2 devices that would mean we could get all the monitors working with the standard Dell provided A to B USB cables? At the moment the optical light on the mouse will 'blink' and then nothing else will happen (It does 'blink' on the working setups before getting full power).
Many thanks :)
John

no I tried with bro's iPod which have 4.x firmaware and it works fine. So I guess it's safe to assume this is problem because of firmware

How can I redirect USB from Sun ray to Win2003 terminal server

Hi
I am running Sun Ray 4.2 in Solaris with SRWC 2.2 in a Kiosk mod to Windows terminal server 2003 , how can I allow users to use their USB divices from Sun Ray and appear automatically in their Windows desktop ..I try adding the following line to mikioskhdlr_win script
UTTSCPARMS="-m -b -A 24 -r sound:high" - r disk:M=/tmp/SUNWut/mnt/$USER
but it did not work .. please help

If you are using the USB Drive Daemon or manually specifying the mount then there are no issues with user access. That's only an issue with the the built in USB pass through included with SRSS 5 which is connecting directly to Windows and in essence the physical machine. The former is just mounting a network drive which is user specific.
Edited by: ot90 on Mar 1, 2010 9:00 AM

Sun Rays with VDI 3.1 - Black screen after periods of inactivity

Running VDI 3.1 with bundled versions of SRSS on three servers in a cluster running Solaris 10 with VSphere as a desktop provider - also using meta-kiosk with all smartcards configured to run "VDA" script when inserted, DTUs require registered cards.
Bit of a strange issue that is unfortunately not always reproducible:
After what seems a random period after having removed a smartcard from a DTU (if still logged into a Windows session, or after disconnecting it) sometimes as short as 20mins, sometimes only after overnight, upon reinserting the card, the VDI login screen does not always appear immediately (as should happen), but instead a black screen with a moveable mouse pointer is shown. This persists for almost exactly 2 minutes whenever it happens, then the VDI screen appears. If you manually kill the session from the admin web-interface and power-cycle the Sun Ray, it will pop up immediately as expected.
At times, the VDI screen does simply appear immediately as expected, at others this 2-minute black screen first...
You can often force the behaviour on a working VDI login screen by choosing "More options - Quit" - this will often trigger the black screen/2 minute delay. At other times quitting in this manner does not reproduce the error and the VDI login screen appears immediately.
I've researched this for a couple of weeks, and a lot of bugs mentioning "black screens" pointed towards problems with uttsc-bin - I've already applied the patch here: http://sunsolve.sun.com/search/document.do?assetkey=1-21-143215-03-1 to no avail.
I assume that it possibly is nothing to do with the Windows connector, since it's really the VDI login screen that is not appearing in a timely manner and Windows logins/sessions always start/resume immediately after logging in from the VDI screen.
Can anyone offer any help?

Never figured out what was causing this, but an upgrade to VDI 3.2 has fixed it (for now at least!)

Black screen, Sun Ray DTUs

Users have complained that if they stop typing or moving the mouse the screen goes black within 30 secs or so.
I verified that SUNWxscreensaver-hacks-gl and SUNWxscreensaver-hacks were removed from the Solaris 10 U7 OS.
All sessions are set for Sun Ray Windows Connector kiosk only mode.
If I delete the Sun Ray Desktop under Desktops and then Terminate the user under Sessions the user has no problems. Though later in the day or maybe a couple of days later somewhere else, another Sun Ray DTU encounters this same issue. I have noticed this now at 3 different sites and we have the latest patches and run SRSS 4.1 and SRWC 2.1.
Any ideas out there?

I too have noticed this issue. The behavior is the same and my attempts to fix it(firmware screen blanking, monitor settings, Windows settings) have done nothing.
Also using full screen Windows 2008.

Firefox remote command in Sun Ray

Hi all,
I'm trying to solve a problem in a Sun Ray environment. Our program has to use firefox remote to launch a new browser window in addition to an already opened browser window.
But it does not work. No new browser window is opened. Here is output from the standalone build of remote.c (from original Netscape remote control source) as a test program.
% ./firefox-remote -remote 'openURL(http://www.sun.com,new-window)'
firefox-remote: warning: expected version 1.1 but found version
5.1 (0xc80049) instead.
firefox-remote: (writing MOZILLALOCK "pid63258@xavsun" to 0xc80049)
firefox-remote: (writing MOZILLACOMMAND "openURL(http://www.sun.com,new-window)" to 0xc80049)
firefox-remote: (server 0xc80049 has accepted MOZILLACOMMAND.)
2147500037firefox-remote: (server sent MOZILLARESPONSE "500 command not parseable" to 0xc80049.)
But it works fine if issuing the following command:
% firefox -remote 'openURL(http://www.sun.com,new-window)'
Also our program and this test program work fine in Sun Blade workstation.
Is there anybody who has experienced this or has some idea what's going on here?
Thanks a lot for your help.
Jenny

I solved it in kiosk mode adding my locale to the option Locale like this:
es-ES

US Keyboard Mapping on Sun Ray

I am using a Zenity Dialog for password entry, this then gets passed to the uttsc session.
Initially I checked the xorg.conf file on the host Solaris server and changed the keyboard to gb... This worked on the Server (logged off and logged back on and @ worked.
However, my Zenity dialog still has a US keyboard and my UK based customer has complex passwords utilising £"@$ all of which are in different places on US and UK keyboards.
Thanks,
Craig

There are two things that might cause this. The first is that the keyboard might not be telling the Sun Ray that it is a UK keyboard. The second is that 'zenity' (or its underlying Gnome libraries) is not reacting correctly to the notification that the keyboard layout has changed from the initial default US layout to a UK layout. It's possible that both of these things are happening.
If you adjust your kiosk script to wait until at least one keystroke has been collected before you launch 'zenity' to collect the user's password (perhaps by adding an earlier invocation of 'zenity', but anything that waits for a keystroke will do) and the keyboard still behaves as a US layout then there's a good chance that the keyboard isn't reporting its layout correctly. Low-end keyboards typically don't report their layout at all. They report a layout code of zero and expect the system to guess the appropriate layout. If this is what's happening then you can either reconfigure the server to treat a layout code of zero as a UK layout (see [http://blogs.sun.com/ThinkThin/entry/using_sun_rays_with_non] and be sure to check the final comment because at least one of the paths in the article is incorrect) or you can tell the DTU to report a UK layout when it gets a zero from the keyboard. To do that, see the 'kbcountry' keyword in the utfwadm man page ([online here|http://wikis.sun.com/display/SRSS4dot2/Solaris+Sun+Ray+System+Administration+Commands%2B-+man(1m)#SolarisSunRaySystemAdministrationCommands-man(1m)-manutfwadm1m]), or configure it in the DTU's local GUI if it's running GUI-enabled firmware.
If 'zenity' gets the right layout when launched after a keystroke has been collected but not when it runs before a keystroke has been collected then the keyboard is reporting the correct layout and the problem is probably that Gnome is not reacting correctly to a layout-change notification issued by the X server. Editing the keytable to associate a UK layout with keytable 0 might be a workaround for this, because that will cause the X server to present a UK layout from the very beginning, instead of starting with a US layout and then switching to a UK layout when it sees the first keystroke. (Until it sees a keystroke the X server assumes that it will be using the layout associated with code zero, which in the keytables as shipped is a US layout. Then when it gets a keystroke report from the DTU it switches to the actual layout code associated with that keystroke. It does this every time it sees a new layout code.)
OttoM.
Disclaimer: I work for Oracle, but I do not speak for Oracle.

Bug or wrong configuration of the Sun Ray Server+DTU+17" and 24" screenres.

I have 2 DTU, one has a 17" screen with a resolution of 1280x1024 and the other DTU has a 24" screen with a 1900x1200 resolution attached. The setting of the Sun Ray server is configured only that registrated cards, can make an kiosksession to VMware View 4.6.
When I start the DTU's, there is nothing wrong. The correct screen resolution is displayed on the screen for both DTU's. When I put a smart card into the DTU that has a 17" attached, it's indicates the correct resolution. The problem starts when I hotdesk to the other DTU with the 24" attached to, the session what was builded on the 17" will be showed on the 24". So the the resolution is 1280x1024. With this action there's nothing wrong, because the kiosksession is made on the 17" and no disconnection is made, so this is a correct resolution at this point. When I pull the card out of the 24" DTU, the screenresolution will be still at 1280x1024. It's looks like the setting will be saved on the DTU. Only a restart of a DTU will turn back the good resolution.
When I do the same as the case before, but only I start at the DTU with 24" screen the kiosksession will start at 1900x1200. When I hotdesk to the Other DTU the kiosksession is still at 1900x1200, but only this time when I pull out the card out of the 17" DTU, The DTU will give the right screen resolution of 1280x1024
the DTU's are Sun Ray 3 Plus, it doesn't matter which DTU's I place, the problems seems like that the DTU will save the last screen resolution. I got 300 of these DTU's and try a lot of them, but still the same issue.
Note: with each case explained in this thread, the kiosksession will be started at first time, the kiosksession is not builded yet or has been disconnected.
This behaviour is with a standard installation and configuration of Sun Ray server software 5.1.2. No extra script is implemented. Also I tried the UTRESIZE script that I've found on this forum, but it didn't helped.
Is this problem a bug (known issue) or is this a wrong configuration of me? This is a big issue for me

I have also a lot of fun with different screens, so I walk the "hardwired" mostly when I run into my screen does not look like correctly.
utresadm -a -c MAC -t default 1280x1024@60 ... and then this is nailed, whatever you do with this box. Very effective especially for beamers ...
what you can set, utresdef is your friend, utresadm -p show all the devices overwritten in case you need to change for a new monitor. And finally utresadm -d -c MAC -t default clears the setting.
regards, thomas

Sun Ray - How to get external USB Card Reader working

Dear All,
i have the following problem. Maybe someone could help me or give me a clue to solve it.
SunRay Software 5 installed
Window 2003 R2 TerminalServer
Here my question:
I use a kiosk session with a smart card to conncet to the windows server - works perfect.
Login Screen and go.
Now i have to have to authenticate myself with an external usb card reader and smart
card (connected to the sun ray) to use a certain application on my win2003 server.
Via the windows rdp session (from the laptops) everthing is ok. The information from
the card reader is transferred to the server.
If i use the Sun Ray nothing happens. So here is my problem:
How do get the authentication information from the smart card to the server?
Thanks in advance
Best regards
Hans-Peter

Basically, reinstall the Boot Camp video drivers manually and if that doesn't work then go to the AMD/Radeon website and install the Windows drivers directly for your video card model.
If you want to do a search you will find others that have pretty good luck doing it either way.

Sun Ray workstations and Server Win2K.

Hi guys,
I wondering if you can help me to figure out how could I configur run Sun Ray sessions from the Server Win2K. I'm using a Server 2000 + Citrix Metaframe on it.
Also I have 2 Sun Ray workstations that linked(by router) to an one small network with the server.
I'll appreciate for any help or suggestions.

I did not have any problems getting my test Sunray server running version 5 to access Citrix. However the issue we are having is getting the credentials passed through with the DOD CACs.

Sun Ray kiosk issues

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