Sunopsis Timeout

Hi,
We are currently using Sunopsis V3 and the environment that we use as the target area is Iseries AS400 with DB2 database platform. Recently we have been having an issue that we have not found the answer to. We have detected the following error:
java.sql.SQLException: Sunopsis TimeOut : Connection to jdbc:as400://nlaai01;translate binary=true; date format=iso : SNPM
at java.lang.Throwable.<init>(Throwable.java:195)
at java.lang.Exception.<init>(Exception.java:41)
at java.sql.SQLException.<init>(SQLException.java:80)
at com.sunopsis.sql.SnpsConnection.a(SnpsConnection.java:0)
at com.sunopsis.sql.SnpsConnection.connect(SnpsConnection.java:0)
at com.sunopsis.dwg.cmd.f.e(f.java:0)
at com.sunopsis.dwg.cmd.f.d(f.java:0)
at com.sunopsis.dwg.cmd.f.v(f.java:0)
at com.sunopsis.dwg.DwgJv.treatCmd(DwgJv.java:0)
at com.sunopsis.dwg.DwgJv.main(DwgJv.java:0)
Now this problem has first started when we implemented a second load process which is not related to the pre-existing load. This means that the two loads should be able to run parallel to each other, which in some cases does happen. We are not sure that this is causing the timeout but our suspicion does lean towards this idea.
My question now is how we can trace the cause of this timeout and in which manner to avoid it happening in the future.
Any advice on this issue would be greatly appreciated.
Thanks in advance!
Best regards,
Alex

Hi there,
We are using Sunopsis V3 and have a similar timeout problem.
Our platform is Iseries with DB2/400 database.
In the past months we have been getting these timeouts on occassion.
The following message could be found in the Iseries joblog when a timeout had occured:
java.sql.SQLException: Sunopsis TimeOut : Connection to jdbc:as400://nlaai01;translate binary=true; date format=iso : SNPM
at java.lang.Throwable.<init>(Throwable.java:195)
at java.lang.Exception.<init>(Exception.java:41)
at java.sql.SQLException.<init>(SQLException.java:80)
at com.sunopsis.sql.SnpsConnection.a(SnpsConnection.java:0)
at com.sunopsis.sql.SnpsConnection.connect(SnpsConnection.java:0)
at com.sunopsis.dwg.cmd.f.e(f.java:0)
at com.sunopsis.dwg.cmd.f.d(f.java:0)
at com.sunopsis.dwg.cmd.f.v(f.java:0)
at com.sunopsis.dwg.DwgJv.treatCmd(DwgJv.java:0)
at com.sunopsis.dwg.DwgJv.main(DwgJv.java:0)
SNPM is the library name where the Sunopsis master repository is located.
We have tried to set a higher timeout setting in the userprefs.xml (even up to a value of 5000). But the timeout would still occur.
Also tried to increase the wait time for all tables in the SNPM library in the hope that this would help, but to no avail.
Would you have any other suggestions for us to fix this issue?
Thanks in advance and best regards,
Arash

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