Sunset Overdrive

I recently noticed today the the Sunset Overdrive edition of the white Xbox one has sold out. That is expected it was a great deal, but I didn't have the money at the moment to pre order it. I was wondering if the special edition will be sold in stores or not when the game comes out. Obviously it won't come with the day one dlc. But just wondering if I will have to settle with a black one or if I can wait for the white one to hit stores ( with sunset overdrive included ) thanks.
Solved!
Go to Solution.

Hey Force161,
It's my understanding that the Sunset Overdrive Xbox One bundle will be available for purchase at most of our retail stores, but please keep in mind that quantities will be limited and selection varies by location. if you're interested in pre-ordering, I'd encourage you to keep an eye on the game's main page on BestBuy.com for updates the closer we get to launch day.
Thanks for your interest in pre-ordering with us!
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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    I am not affiliated with Best Buy nor have I ever been employed by Best Buy. All of my thoughts and posts are of my own opinion and personal experience.
    I may not always know the right answer, but I will always tell you what I do know. I also do free computer analysis and consultation via private message.

  • *Sigh* Here we go again - GCU $30 promo

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    Hello ToxicLogics,
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  • Lack of Sony and Nintendo games for "Get $10" offer

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  • Missing $10 Game Pre Order Bonus

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    Hey again Segura,
    Thanks for reserving and purchasing your copies of Call of Duty: Advanced Warfare, Sunset Overdrive, and Forza Horizon 2 with us! I hope you're enjoying each game so far.
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    Message Subject: Game Title & Platform
    Message Body: Include...
    • Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
    • Email address (the one you provided for the code)
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     Private Message

  • Reward Points for pre-order $?

    I pre-ordered Sunset Overdrive the day before release and also started a new GCU membership either before or after that transaction.  I placed $5 on the game since the 20% discount for GCU wouldn't apply to until pick up so I couldn't accurately pay off the game as part of my pre-order.
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    Just curious to if the pre-order value (when actual cash and not a trade in or trade credit) will count for points after all the transactions go from pending to final.
    Solved!
    Go to Solution.

    Hello Laronvas,
    Enuf is correct on both counts: it typically takes 15-20 days for points to post, and no points are earned for portions of purchases paid for using gift cards, store credit or reward certificates as payment. For full details though you may want to check out our My Best Buy program FAQ, available here.
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    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Victory Can Be Pre-Ordere​d not showing in my purchase history

    I pre-ordered Call of Duty: Advanced Warfare last week, for the Xbox One, but in my purchase history, it does not show the 500 point "Victory Can Be Pre-ordered" bonus A.K.A. the $10 reward certificate you would recieve for pre-ordering the game. I was curious why this is... I pre-ordered Sunset Overdrive, and the victory reward bonus shows for that game.  Both were in the $10 pre-order reward section. Any help?

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  • Can't Report Missing Points

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     Private Message

  • Received a beat up xbox one...

    Hi guys, I ordered the sunset overdrive xbox one bundle and received it today (super quick shipping) The problem is the box was not shipped in anything, you just slapped a label on the consoles box itself and sent it out. Well, it arrived ripped up, full of dirt and soggy. I know the box isn't a huge deal to most, but when spending almost 400 for a limited edition bundle you want to keep everything in collectors shape, I think it's a bit unacceptable to pay that price and get sent something that looks like it's out of Amazon warehouse deals.
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    Thanks in advance.

    Hello Packersfan420,
    While not much of a gamer myself, I do like to purchase collector editions of my favorite movies. It’s rare for one of them to arrive in less than pristine condition, but it can be incredibly disappointing if it happens. I’m glad to hear that your console isn’t damaged as a result of something like this, but I do understand why receiving a damaged box is less than ideal. Limited edition items can be expensive, and even though you got yours a great price, I know I wouldn’t be happy to find myself in a situation like the one you describe.
    Please know that I’d like to discuss this with you in greater detail and have sent you a private message to collect further information. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of your screen.
    Thank you for posting,
    Alex|Social Media Specialist | Best Buy® Corporate
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  • Game Console Exchange - XBox One

    I bought an XBox One console bundle (Forza and Kinect) last 09/28/2014. Is it possible to exchange this to the upcoming XBox One Sunset Overdrive bundle?
    If it is, how much will I be paying since I already used the Forza code and what if I want to keep the Kinect as well?
    I am an Elite Plus Member, so is this covered within the 45 days exchange?

    Greetings niknokseyer,
    With so many special edition consoles and bundles being released, it’s not surprising to perhaps see something shortly after that you may prefer over what you’ve already purchased. With our Return & Exchange Promise, as an Elite Plus member, you should have 45 days to return a purchase.
    Unfortunately, you would not be able to return the video game, as we do not accept returns of opened video games, although they may be exchanged for the identical item. As this is a bundle and you would not be able to return everything, we should be able to accept what you do return, minus the value of the discount or freebies.
    If you should have any further questions or inquiries in regards to this, please let me know!
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
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  • "Victory can be pre-ordere​d" missing points

    on Oct 23rd i preordered two games on bestbuy.com.  Sunset overdrive (xbox one) and Call of Duty: Advance warfare (PS4).  Both games were eligible for the "Victory can be pre-ordered" bonus points yet when i look at my purchase history it would appear that only sunset overdrive received the bonus points.  
       I had sunset overdrive delivered to me by mail.  Call of duty, I chose to pick up at a store.  I tried to call 888 best buy, but 888 best buy is just horrible.  Everytime i call its over a 20 minute wait, I get someone who barely speaks english and after 30 or more minutes of trying to explain what im calling about the representative tried to tell me that because i preordered both games on the same receipt that only one game gets the bonus points.  I debated that i am able to preorder as many different titles as i like on one receipt and as long as they are eligible for the promotion i should get it for each one. she then stated she would "transfer" to the elite plus hotline which resulted in the call being disconnected.  
       Who should i contact in regards to the missing points.  I remember in the past there was a specific way to email representatives that handled reward zone issues but I did not see that option anywhere in the mybestbuy account. nor could i find the exclusive number elite plus members should call if they have any concerns.  any and all information is greatly appreciated as well as your time and consideration regarding this matter.

    Hey OmarMendez,
    Like enuf mentioned, it typically takes 15-20 days from the time of shipment or pickup for pre-order bonus certificates to post. The associated points may also never appear as pending, and instead simply be listed in your points history on/around the original order date. You'll want to look for an adjustment that says either "Get $10" or "Victory Can Be Pre-Ordered" for each game.
    I'd be glad to look into this situation on your behalf as well, so make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
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