Super Drive No Longer Recongized With 10.4.8

I just updated and my Intel Mac Mini 10.4.8 no longer reconized my Super Drive. Help me.

If it's an Intel mac mini, then the instructions you were given to reset the PMU aren't the right ones.
The correct instructions for what on an Intel box is called an 'SMC reset' are as follows (you'll see you DON'T hold the power button until after the reconnect:
-From the Apple menu, choose Shut Down (or if the computer is not responding, hold the power button until it turns off).
-Unplug all cables from the computer, including the power cord and any display cables.
-Wait at least 15 seconds.
-Plug the power cord back in, making sure the power button is not being pressed at the time.
-Then reconnect your keyboard and mouse to the computer.
-Press the power button on the back to start up your computer.
The fact that your DVD burner isn't recognised in the profiler means that if an SMC reset doesn't fix it, it's almost certainly going to need service.
You will not be able to select any of the keyboard startup options with the keyboard you currently use since, in simple terms, the Mac won't correctly recognise that keyboard and thus correctly read the key press until AFTER it is started up - by which of course it's too late. An Apple, or specifically Apple compatible USB keyboard would be needed for alternative startup options.

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I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

A reply to similar question (Q & As , in product page Apple Store) says:
"...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it." Answered by Enrique T from Lima Oct 25 2013.
If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
Hopefully this helps.
Good luck & happy computing!

DVD optical drive no longer works with Windows under bootcamp or parallels

For some strange reason, the DVD optical drive- Optiarc 5680 on my 27" iMac, no longer works anymore with Windows under Parallels or Bootcamp. It used to work perfectly fine before, but now it just shows up with a yellow exclamation mark under Device Manager and Code 39 "Windows cannot load the device driver..."
The DVD drive continues to still work fine with OSX. But it won't work anymore under Windows via Parallels or bootcamp, despite trying to uninstall the optical device drivers, update, reinstall, etc. Anybody else experiencing this or have any ideas?

Finally found the solution for anybody else who runs into this problem. It was solved by doing a registry mod in Windows from this site:
http://aumha.org/win5/a/xpcd.php#problems
described in “My CD drives have vanished (from Explorer, Device Manager, etc.)”
After applying the registry changes the DVD optical drive worked instantly again with Windows....sigh...guess I can't blame the Mac on this one.

La Cie Porsche Design External Hard Drive no longer working with Time Machine since update to Yosemite.

My La Cie Porsche Design External Hard Drive USB 3.0 is no longer working with Time Machine. Is Yosemite the cause? How do I fix?

Can you see the drive in Disk Utility? If so, try selecting it and using the Mount button in the top menu. You can also run repair disk and repair permissions.

How to use usb super drive at mcbook pro with retina

I had just bought a mcbookpro with retina on-line. I bought a USB super drive as well. I don't know how what button i'll be using to operate the usb super drive. Can anyone help?

If you've a CD with Microsoft Office on it, all you need to do is double-click the installer program on the CD. If you don't see the CD mounted on your Desktop, go to Finder>Preferences>General, and tick the box that says "CDs, DVDs, and iPods" under "Show these items on the desktop".
After you've finished installing Office, simply drag the disc to the Trash and it will eject (I don't have a Retina display model, so I'm not sure if there's an optical disc eject button next to the F12 key or nor - if there is, you can use that as well).
Hope this helps.
Clinton

Super drive no longer likes my discs

whether I insert a music cd or dvd, my super drive growls 3 times then spits out the disc. Any ideas? Need more info? Thanks.

From the top down:
neither DU or console do anything when I insert the disc.
I had updated to 10.4.11 awhile back and did the permission thing both before and after at that time. I also repaired permissions this time (twenty minutes ago), but no help for the super drive.
The article was no help - disc is clean and flat, inserts fully, ejects when asked to, just goes "growl, growl, growl" then ejects. Yes, I've tried more than 1 disc.
I checked for any software updates, only quicktime, itunes and a security update. Didn't see anything about firmware.

Gave mbp for super drive replacement ends up with display replacement as well

Hey there,
My mbp 13" late 2011 was not reading any dvds but reading cds well so i gave it in under warranty to my authorized service provider, they asked me to keep the macbook for 3-4 days as they did not have the super drive in stock. I was supposed to get my laptop back today when i rang them up they tell me that just one part has arrived and not the other one! asked them what are the two parts and bam they tell me the super drive and the display.
I dont remember having any display issues or webcam issues so i asked them about it and they tell me while running some diagnostics tests they found that my webcam would fail soon and hence they are replacing the display unit as well.
Now i would like to know if they could really find out via the diagnostics about which part would fail in the near future or did they mess up the camera cable which is quite close to the super drive.
They are replacing the display in warranty but id like to still know so that i could avoid the service centre in future if it turns out that they had actually damaged the connector.
thanks guys.
13" mbp late 2011
2.8ghz i7
8gb ddr3 1600 mhz corsair vengeance

This is a technical site that users volunteer their time on. Most forum users do not directly/officially question the Apple Genius Bar because they do not know the specifics of your case and do not have the Apple Repair Certification. Also we are not allowed to, by terms of use.
Most advise you take it up the chain of Apple Support and through the store management itself.
I am exiting this discussion.

My Seagate Expansion 500GB external hard drive no longer works with my Mac

Hi
i have had a seagate expansion hard drive for the last year ish and it has worked as a time machine without any problem. when i first got it i had to format it to windows but that was simple and worked well. recently i unplugged it for a few weeks and have recently plugged it back in. now it won't register as my timemachine or show in finder.
I went into disk utilities and clicked 'repair' then click 'verify and these are the two errors i recieved.
Verify and Repair volume “Jon & Sarah Time Machine”
Checking Journaled HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid index key
Rebuilding Catalog B-tree.
The volume Jon & Sarah Time Machine could not be repaired.
Error: Filesystem verify or repair failed.
Verifying volume “Jon & Sarah Time Machine”
Checking Journaled HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid index key
The volume Jon & Sarah Time Machine needs to be repaired.
Error: Filesystem verify or repair failed.
I am hoping that someone has had the same issue and is able to help me with this problem.
all my back ups are on the hard drive so i really don't want to have to format it as i don't know what i will lose.
I have checked for updates for my Mac and it says there are none.
cheers
Jon

You need something stronger, such as DiskWarrior, to repair the HD.

Super Drive no longer working- Help required

My new MPB's optical drive has stopped working.
I was mid way through a burn when it started making some unusual noises and eventually the burn failed and ejected the blank DVD.
I have had this computer for no more than 3 months and used the drive itself no more that 15 times.
Since the burn failure the drive will no longer recognize any CD or DVD I insert into the drive.
Any advise will be most appreciated.
Thank you
Metso
MATSHITA DVD-R UJ-868:
Firmware Revision: KB19
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

Since your Mac is just 3 months old, you are still under Apple's one year warranty. Your best bet would be to contact Apple about having the optical drive replaced under warranty.
Good luck!

Flash drive no longer works with MacBook Pro. Now says it is unformatted, but no info what to do and not lose my data. Does not show up despite multiple prior uses on the same computer.

Upgraded to OS Mavericks in November. Flash drive that worked fine previously with Lion and worked several times with Mavericks. Now says the 8GB jump drive (Lexar) is unformatted. Disk Utility First Aid seem unavailable. It sees the drive, but on the far left left, and when highlighted, nothing can be done with it.
How do I recover my information or reformat it without losing my data?

I am MikeMacBP2013. Cannot figure how to reply to Kappy's comment. Kappy, your comment did not really help me. My concern is how to save my data, not wipe and use a $10 USB drive.
In the past two hours, I wasted most of it trying to use a software program, Disk Drill by Cleverfiles, that offers a "free" version. The free version does not recover your data for you. It is not a free 30 day trial. It is deceptively advetised - it will recover data but you will not see your data untless you pay them almost $100.
Instead of trying to recover the data on the USB drive, this program ran a recovery on my computer hard drive and any disk image it could find on my computer until I stopped and deleted it. Apparently, it collects and keeps data recovered locked unless you pay for a key to download your data. This is not clearly presented up front. Had I known, I would never have put their software on my computer.
I need direction to a reliable recovery program that is not this sneaky and deceptive. I stopped it when I discovered it was not doing what I had clicked for it to do, and removed the software.
I am looking for a recommendation for a program that will do what Apple Disk Utility does not do - restore the formatting that may have been corrupted, or at least recover my data files so I can put them on other portable media.
I recently installed a CalDigit Thunderbolt Dock to get USB 3.0 on my early 2011 Mac. I suspect this may have contributed to this disk failure but will have to contact their tech support tomorrow.
Thanks for any suggestions for a reliable free or reasonably priced recovery software that someone can attest from using really works.

Xerox workcentre 7535 print driver no longer works with Mavericks 10.9.2

Unable to change any settings in Print dialog pane for Xerox WorkCentre 7535. Xerox says its an Apple software problem. They have issed three revised drivers since Apple released Mavericks OS-X 10.9.2. Not only does latest driver (4-11-14) not work, their universal driver for Mavericks no longer works. Anybody else trying to print on a Xerox device?

I think I solved this. Our Canada office has a WorkCentre 7556, and it was having the same problem(s).
Here's what I found and did:
Log into the printer's web interface. Go to the Properties tab. On that page, expand General Setup. Then click Configuration Report.
Find and click the link for Machine Hardware. In that box, find a line item for Finisher Type. Scribble down or remember your finisher type (ours was Xerox Professional Finisher).
On the Mac in question, go to System Preferences, Printers & Scanners. Find your Xerox printer, click Options & Supplies, and then the Options button. Now on our machine, from a default installation, the finisher was set to OCT (Offset Catch Tray) and was greyed out. Changing this to the correct finisher mentioned above made all of our errors go away.
Cheers, good luck, and um, I guess mark as Answered if this works for you please?

What is the brand of optical disk medium to use with mac MINI super drive?

TDK brand of blank optical disk medium on my mac (super drive) is not reading the optical disk I put in there to burn to. The genius at the apple store put in a Memorex brand of optical disk medium and it worked. What is the consensus for buying blank medium that will work with the .mac MINI super drive it seems TDK doesn't work? What is the brand and type to go with?

You need a regular optical digital cable, often called a Toslink, with a 3.5 mm miniplug adapter on the Mac mini end. The port is a combo port. When you insert the optical cable's miniplug into the port, because it is a tiny bit longer than a regular 3.5 mm miniplug, it activates the digital audio. Usually the port's output is analog by default.
Dah•veed

I have a new MacBook Air with a USB super drive. I put in the DVD and I get nothing. No icon on the desk top and DVD player is no help. How do I play a DVD or eject the one in now?

I have a new MacBook Air with a USB super drive. I put in a DVD and I get nothing. No Icon on the desk top, no help from DVD player. How do I get it to play and how to eject it now that it's in?

There's a defect. The computer is in warranty so take it in for repair.

After replacement of my hard drive iPhoto is no longer compatible with my lion software - why ?

after replacement of my hard drive iPhoto is no longer compatible with my lion software - why ?
any suggestions on how to fix this ?

what version of iPhoto are you using? i can't begin to answer that - it is no longer listed in my applications & has only a shadow of its icon in the dock
what version did you have before the drive replacement? same answer
what system version are you running? 10.8.5 - the one i was using when the hard drive died
what exactly do you see when iPhoto attempts to launch? -it doesn't attempt to launch - i get a message saying "You can’t use this version of the application “iPhoto” with this version of OS X. You have OS X 10.8.5. The application requires OS X 10.9 or later".
what have you tried? wringing my hands ! i daren't try anything after the hard drive crash
where is your library located? there is an iPhoto library folder on my desktop with random photos & albums - not all - put there by me - i vaguely remember a problem with iPhoto when i upgraded from snow leopard
did you apply any updates or upgrades just prior to the problem occurring? after the drive replacement i uploaded saved data from a week old back up and found iphoto looking somewhat sick - no updates were offered in software updates
are you running a "managed" or "referenced" library? i'm afraid i do not know what that means
what type of Mac? a macbook pro
how much free space on your boot drive? about 380 GB
thank you very much for your questions - i hope i find some answers

Help! My display driver is no longer compatible with Adobe software!

Help! I rely on Adobe CC and my iMac to earn my living. My display driver is no longer compatible with Adobe software! What should I do? (most affordably because I dont have enough money for even basic living expenses right now.) Detailed notes are below but in a nutshell, I have a NVIDIA GeForce 8800 GS display driver. Adobe no longer supports it and disables the software functions depending on the graphics hardware. It recommends I check the manufacturer's website for the latest software. I did but only found firmware update for a different type of display driver for my early 2008 iMac. What should I do??! Please help me solve this!
Note from Adobe:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
Adobe: “Note: AMD/ATI 1000, 2000, 3000, 4000 series, nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series and Intel HD Graphics (First generation) cards/GPUs are no longer being tested and are not officially supported in Photoshop CC and CC 2014. Some GL functionality is available for these cards, but it's possible that newer features don't work.”
I have an early 2008 iMac:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM81.00C1.B00
SMC Version (system): 1.30f1
Serial Number (system): YD*****N4
Hardware UUID: D42002AC-A757-51C0-8D5D-333AD24D3DF9
My display driver:
NVIDIA GeForce 8800 GS:
Chipset Model: NVIDIA GeForce 8800 GS
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0609
Revision ID: 0x00a2
ROM Revision: 3234
Displays:
iMac:
Display Type: LCD
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Note from Adobe:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
Adobe: “Note: AMD/ATI 1000, 2000, 3000, 4000 series, nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series and Intel HD Graphics (First generation) cards/GPUs are no longer being tested and are not officially supported in Photoshop CC and CC 2014. Some GL functionality is available for these cards, but it's possible that newer features don't work.”
<edited by host>

If you decide to use up to the minute applications, you will have to accept that the computer and operating system will eventually be incompatible with your chosen application as the features in the latest application rely on new hardware and operating systems to support them.
Your options are to either use a newer Mac or use a version of Photoshop that will run on your Mac.

Super Drive No Longer Recongized With 10.4.8

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