Super DVD to Ipod Converter doesnt work please help!

So im trying to convert a family guy dvd (from one of the season box sets) and it wont convert. I have no idea whats wrong i went through the whole tutorial from their website. Do i need to pay the 30 dollars to get it to convert. Because when i try to at the top it says loading internal encoder but then it shows up a little pop up and it says Mpeg2Decoder: Error during decoder initialization and then it says underneath that it says that its unable to read from the dvd drive. and yah it wont work any suggestions?

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http://discussions.apple.com/thread.jspa?threadID=343090&tstart=0
http://forums.ipodlounge.com/showthread.php?s=988ff7619840e8cce9598900e144a16c&t hreadid=123067

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