Super slow broadband

Hi,
Hope someone can help as I am getting nowhere with the broadband help line.
We have had problems with our broadband for about 3 weeks with and avg download speed of 0.1mps
During this time I have spent hours on the phone trying to sort it but despite BT resetting the line profile 3 times and a visit from Openreach engineers who replaced the wire that comes into the house we are still no better off.
We are connected via the test socket and have tried 3 different filters
Below is my latest speed test and router stats
 Download speedachieved during the test was - 0.11 Mbps
 For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
 Additional Information:
 Your DSL Connection Rate :5.09 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 0.14 Mbps
System Up Time 51:37:33
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoA
206103
250991
0
212
1474
44:27:38
LAN
10M/100M
229404
162920
0
944
160
51:37:29
WLAN
11M/54M
179825
254237
0
812
179
51:37:25
ADSL Link
Downstream
Upstream
Connection Speed
5088 kbps
448 kbps
Line Attenuation
43.0 db
21.5 db
Noise Margin
15.6 db
16.0 db
I have done a quiet line test this morning and it is ok but we have had a really bad line on and off.
Thanks
Kit

hi your IP profile is low due to your disconnections you need to ensure that your router remains powered up 24/7 with no restarts and it will rise automatically after 3/5 days
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Similar Messages

  • Re: Super slow broadband

    Hi
    Can you help me since Thursday my internet connection has gone mega slow. I was getting speeds of around 4mbps. I am currently using the BT Home Hub 2 I have got my current statistics below. My neighbour is on Talk Talk Broadband and they are pulling 4.5mbps so whats gone wrong with my connection any help much appreciated
      ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    1 day, 3:21:30
    Downstream
    283 Kbps
    Upstream
    888 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleaved
    Noise margin (Down/Up)
    15.1 dB / 6.3 dB
    Line attenuation (Down/Up)
    45.5 dB / 26.3 dB
    Output power (Down/Up)
    0.0 dBm / 12.9 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    6467 / 0
    CRC Errors (Down/Up)
    0 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    0
    Solved!
    Go to Solution.

    Hi had this modem on 5 days now here are the stats & it is still very slow
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    5 days, 03:56:28
    Downstream:
    287.1 Kbps
    Upstream:
    888.9 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    12.3 dB / 10.1 dB
    Line attenuation (Down/Up):
    43.4 dB / 26.2 dB
    Output power (Down/Up):
    17.7 dBm / 12.6 dBm
    FEC Events (Down/Up):
    2869 / 14415
    CRC Events (Down/Up):
    0 / 425
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    0 / 868
    Error Seconds (Local/Remote):
    0 / 153

  • Super slow broadband issues

    Im  on BT Broadband unlimited and for the last 2 days I have been getting 1.75 mb download speed and 0.70mb upload speed but the ookla speedtest.net says 0.61mb download and 0.59mb upload why is it s slow this started happening 2 days ago when infinity went live which we cant get because where an exchange only line and Bt have been doing work up the road dose infinity going live mens the slower ASDL copper line is slowed down

    The installation of fibre at your exchange should have no effect on your adsl connection
    Can you post adsl stats from your router and also the diagnostic results from btspeedtester
    Are you connected to the test socket?
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Constantly super SLOW broadband speed!

    Hello. Never used these boards before so bear with me please. 
    My boyfriend told me to pop on here as you kind people might be able to help. 
    I've had a phone and broadband package with BT for about 19 months now, and my download rate is always sub 1Mb and generally lower than my upload rate.
    I seem to be on a fixed 1Mb line. (Apparently; according to my boyfriend! Shh. I like kittens.) 
    It's infuriating, to say the least, and working from home is a big issue. 
    All equipment is tested and fine. 
    Many thanks in advance for any help, tips, advice or kitten photos. 

    welcome to the BT community forum where customers help customers and only BT employees are the forum mods
    in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run  btspeedtester  (MAC users may have problems). when first test completes then run diagnostic test and post the results .
    are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Super slow broadband since install 4 December

    i have had 3 engineer visits who say line is good, my speed has stayed the same 1.2meg, it sometimes goes really bad that i just can not get on line, i phoned tech support who just keep telling me wait 48 hrs, they are just plain useless, who can i next complain too next. if they can not get me speed up, then i want broadband cancelling with out penalty, and i will move too sky or talk talk

    This problem went away when OS X 10.4.7 was released.

  • Super slow Broadband from BT

    I had my BT Broadband installed on 14/09/13 on the 16MB unimited package, my estimaterd speed was given as being about 10MB/s. Since the first day the fastest speed I can download at is just over 1MB/s. If I start a second download the sum of the two equates to 1MB/s and if I start a third again that 1MB/s is split between the three downloads.
    I have tried from a variety of sources which I know to be stable and fast yet 1MB/s is the maximum I can get. I have tried this on my laptop, wired and wireless, on my pc, wired and wireless, on my mobile phone and also on my xbox with exactly the same results.
    On checking my router (BT Homehub 4) Helpdesk page it shows that the hub is resetting on a regular basis, currently showing 6 hours uptime.
    I have emailed BT to complain who got back to me yesterday and after speaking to three different people I was told it would be passed on to another department as a line fault had been detected.
    Today I had another call from BT telling me they now cannot see any faults, and all seems fine to them. They offered to pass me to a technical dept who may be able to fix the issue but if they did I would be charged. I declined as I do not intend to pay BT to fix a BT fault. I requested openreach be sent out to check the outside cabling and again was told this would incur a charge if it was my equiptment which again I pointed out was definatly not the issue. All my devices work through my fathers virgin line splendidly with great speeds from the sites I have previously tried here.
    I would like a mod to please esculate this problem and see to it that it is fixed post haste.
    I would post my router stats but in all honesty, I see no point as it will not stay up for the three days I am told that the mods require to see, due to the line fault causing dropouts which now I am told do not exist.

    are you conencted to the test socket?
    try quiet line test  dial 17070 option 2  should hear nothing no hiss/crackle and best with corded phone   if cordless then dull hum normal.
    if you have the HH4 then if you enter 192.168.1.254 into your browser ten enter hub manager then go to troubleshooting then logs you should find 2 entries together when your hub connected to the internet which show connection speed and also noise margin - if you can post please
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Battery replacement caused super slow performance

    I experience a strange behaviour  of my laptop after the battery change i.e. horrible lags – the operating system is literally choking, and loading takes.
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    Today when I came to work my laptop turned off in the night and when I rebooted the fan ran like crazy – also it came back to its old super fast performance,
    I thought the problem solved itself but the fan didn’t want to turn off
    I checked the battery but then the battery icon showed x on the battery meaning there was no battery
    Like in this article:
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    please help

    Some detail I forgot - i have the NTE5 socket and, since calling BT tech support have got the HH plugged direct into the test socket, via my ASDL filter, with no improvement.
    I have done quiet line test - my only telephone is a wireless one - and it can be fairly crackly - so I do hear some squeaks and crackles when doing the quiet line test - but have no idea if this is my phone or the line.
    Broadband WAS repeatedly disconnecting (i.e. the B was going red then orange then back to blue) but as I don't sit looking at the HH all day I have no idea how often it is happening...
    After my third call to BT i have an engineer due to come out on Monday with the ominous "if we can't find a fault it'll cost you £100" ringing in my ears...

  • Brand new iMac: super slow web browsing

    Brand new iMac is super slow while browsing the web.
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    Clearly there is a settings problem on the iMac. No idea what.
    It isn't the router.
    It isn't the broadband connection.
    It isn't the DNS server.
    Please help!

    I'm not sure if you understood my original post, however, I will re-iterate it here.
    I have several machines connected to the same network.
    MacBook Pro
    Windows machine
    iMac.
    Only the iMac exhibits any problems.
    Clearly, the ISP is not the issue. The iMac is connected via Ethernet to the same router as the PC.
    Clearly the Mac is the problem.
    Changing DNS server has no effect.

  • Slow broadband and confusion from tech helpdesk

    Hello,
    I am getting pretty slow broadband, so I emailed BT technical support to get help. A chap phoned me at teatime and siaid I should be getting ~14Mbps, but then a friend came over, so I ended the call and called back  0800 111 4567 just now.
    I am getting speeds of 0.7Mbps (measured several times on various speed checkers), but the BT broadband site (www.productsandservices.bt.com) estimates I should get ~17Mbps. It says I should be able to get this speed "Now". The lady I spoke to at tech support said that I will only be able to get this speeds "in a few months when the exchange is upgraded to fibre-optic cables". Which wasn't mentioned on the webiste...
    At first she offered me a new router as my Voyager 2091 is 5 years old, but then said the couldn't since my speeds were in excess of 500kbps and claimed it wouldn't make any difference due to the exchange.
    Anyway I got the following output from speedtester.bt.com:
    Test1 comprises of two tests
    1. Best Effort Test:  -provides background information.
    2. Upstream Test:  -provides background information.
    Download Speed
    637 Kbps
    0 Kbps
    1000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 637 Kbps
     For your connection, the acceptable range of speedsis 400-1000 Kbps.
     Additional Information:
     Your DSL Connection Rate :1151 Kbps(DOWN-STREAM), 1155 Kbps(UP-STREAM)
     IP Profile for your line is - 750 Kbps
    The throughput of Best Efforts (BE) classes achieved during the test is - 9.65:22.76:67.67 (SBE:NBEBE)
    These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
    The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
    Upload Speed
    947 Kbps
    0 Kbps
    1155 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 947 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 1155 Kbps
    Can you advise if I am really limited to 750kbps until such time as the exchange is upgraded? In any case I am minded to switch to Plusnet who would at least give me a free new router along with slightly cheaper broadband...
    LMK if I can provide any further helpful info. Thanks in advance.
    Solved!
    Go to Solution.

    Plus here is the broadband line info from the Voyager Configuration Manager
    Line Mode
    ADSL2+
    Line State
    Show Time
    Latency Type
    Fast 
    Line Up Time
    07:02:24:21
    Line Coding
    Trellis On
    Line Up Count
    3
    Line Power State
    L0
    Statistics
    Downstream
    Upstream
    Line Rate
    1151 Kbps
    1155 Kbps
    Noise Margin
    30.2 dB
    6.6 dB
    Line Attenuation
    22.5 dB
    9.1 dB
    Output Power
    0.0 dBm
    11.8 dBm
    MSGC (number in overhead channel data)
    60
    12
    B (number of bytes in Mux Frame)
    35
    35
    M (number of Mux Frames in FEC Frame)
    1
    1
    T (Mux Frames over sync bytes)
    1
    4
    R (number of check bytes in FEC Frame)
    0
    0
    S (ratio of FEC over PMD Frame length)
    0.9730
    0.9897
    L (number of bits in PMD Frame)
    296
    291
    D (interleaver depth)
    1
    1
    Super Frames
    38212061 
    38212059 
    Super Frame Errors


    RS Words


    RS Correctable Errors


    RS Uncorrectable Errors


    HEC Errors


    OCD Errors


    LCD Errors


    ES Errors

  • Super Slow Connection speed

    Hi all, with any luck someone here will be able to offer some wisdom!
    Until recently my broadband has been faultless (well not bad anyway), in the last week or so it seems to have nosedived in terms of performance, and I am struggling to work out why. I have been through India, and I have my modem plugged into the test port of the master socket, here is wat things look like in the Hub Manager:
    Line state
    Connected
    Connection time
    0 days, 0:53:56
    Downstream
    8,126 Kbps
    Upstream
    440 Kbps
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleaved
    Noise margin (Down/Up)
    20.3 dB / 32.9 dB
    Line attenuation (Down/Up)
    10.0 dB / 4.2 dB
    Output power (Down/Up)
    0.0 dBm / 12.0 dBm
    Loss of Framing (Local)
    34
    Loss of Signal (Local)
    3
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 4294967264
    CRC Errors (Down/Up)
    0 / 2147480000
    HEC Errors (Down/Up)
    nil / 0
    Error Seconds (Local)
    3
    The three errors are me pulling the cable out to rest the conenction. The massive FEC / CRC errors are a bug I think. Does anyone know about Loss of Framing and what 0dBm output power are?
    I ran the BT speedtest and got some truly terrible results, which said that my profile was 7000kbps, good, and my download was 146kbps, bad.
    Anyone know what might be causing my super slow connection? I disconnected all computers barring my laptop in case somethign was secretly thrashing the service, but it didnt help.
    Thanks in advance,
    Mark.

    I have similar problems. My connection was fine until about a week ago, when I started getting noise on my phone.
    This has now been fixed, but since then, my Broadband connection speed has dropped from around 2M to 135k. I had an engineer out this morning to check what had been fixed during the first engineer visit (to fix the phone) and once he'd finished, he tested in to the socket to find that he could get 7M speeds. However, since he's been gone, I've plugged my setup back in and still get speeds of 135k.
    I've tried removing phone connection so only router plugged in, I've changed filter to see if that was the issue - only things I've not yet tried because they are more hassle first off is trying another ADSL cable and/or a new router
    My Hub manager shows the following, but not sure if this helpful to anyone, or if anyone can point me in the right direction of other things to try, I'd be greatly appreciative.
    Thanks
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    0 days, 0:56:42
    Downstream
    8,128 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    15.7 dB / 22.0 dB
    Line attenuation (Down/Up)
    15.0 dB / 8.5 dB
    Output power (Down/Up)
    19.8 dBm / 12.3 dBm
    Loss of Framing (Local)
    34
    Loss of Signal (Local)
    3
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    13 / 0
    CRC Errors (Down/Up)
    0 / 2147480000
    HEC Errors (Down/Up)
    nil / 0
    Error Seconds (Local)
    3

  • WIFI loading speed is super slow, please help.

    Hi there.
    I just got my first apple laptop and it seems that i have problem i can't solve. I have pretty good broadband but my macs downloading speed is super slow, i called support, the guy on the other side told me something i could do, but most of it didn't work. Apparently my friends laptop has downloading speed over 400 Kb/s while mine is just 10Kb/s, well it seems unfair, since we pay equally for internet and he uses most of it.
    Could anyone suggest what is wrong, because i have pretty good feeling that there is some mystery.
    Thanks in advance.

    I too have serious issues concerning the speed of networkconnnections when connecting via airport on my MBA.
    I cannot specify the exact moment when it started but i think it was directly or short after the last firmware update when surfing or in fact anything that needs a networkconnection started to become reeaaally slow.
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    Message was edited by: babasko

  • Lion is super slow! Should I reinstall?

    Hi,
    I have a 13” MacBook Pro that has a 2.7GHz i7 processor and 4GB of RAM. I bought this June at it came pre-installed with OS X Snow Leopard. In July, I upgraded to Lion and initially, my computer just had the spinning beach ball a lot more, but a day or two later, my computer seemed like it was running as normal (I’m assuming this was due to Spotlight indexing everything).
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    Try to find out what is causing the loss of performance by starting the "Activity Monitor" (from Applications -> Utilities) and sort the processes according to real memory usage or CPU time by clicking at the column headers.
    Also have a look at the free Disk space.
    According to Apple the minimum hardware requirements for Lion are 2GB of RAM, but I found that not to be sufficient with the Applications I like to be running at the same time. For my workflow I needed 4 GB RAM when on SL, and with Lion I needed 8GB of RAM. The Activity monitor will tell you if you need to upgrade your RAM.
    The second bottleneck with Lion is free disk space. Lion will run much more smoothly if you keep a least 10% (and a minimum of 20 GB) of your disk free.
    If you find that you do need more RAM, but don't want to upgrade right now, look at the "Activity monitor" to find out which of your processes are fighting for memory and try to avoid running those together at the same time. I found that quite often Safari was eating the available memory and quitting Safari when I did not really need it did help a lot.
    Regards
    Léonie
    P.S. There are quite a few threads in this forum discussing this. Search for "Lion slow"

  • Wireless on My New MBP super slow

    Hi everyone, I just bought a shiny new 15" Macbook Pro running Snow Leopard 10.6.2, love it except my wireless is super slow when using it on my home network. I know I'm not the first to complain of this and that there are plenty of other threads about it, but I've tried some of the solutions on those thread to no avail. So I'm starting my own, can someone please help, I'm dangerously close to doing something irrational to my MBP. Ok here's a breakdown of my problem:
    -I'm using a Belkin pre N1 router.
    -I pay for 10mbs but I'm getting .5mbs using Airport but if I plug in the ethernet I achieve around 9mbs
    -Airport shows a full signal
    -My old IMac runs like a stallion on my network using Airport, so does my roommates Vista machine both getting around 8.5mbs
    -I've made sure my IMac's and Macbook Pro settings are the same
    -I've tried using an open dns, didn't work
    -I've change my router from using a WEP to using a WPA, didn't work
    -I've tried changing the broadcast signal from 11N/G to just 11N to 11N/G/B to 11G/B to 11B back to 11N/G, when I broadcasted just N wireless speed jump all the way up to 8mbs hooraay!!! until I quit safari and opened it again wireless speed went back to .5mps
    -I've tried using every wireless channel 1-11 plus Auto, Again wireless speed jump all the way up to 8mbs hooraay!!! until I quit safari and opened it again wireless speed went back to .5mps
    -I've tried doing a special little dance in front of it, didn't work except to make me ready to drop it like its hot this Saturday!!!
    Nothing seems to work. I'm making a Apple genus appointment tomorrow but I have a sneaky feeling that it will be fine on their network and they'll tell me it's belkins problem. Which could be the case but why would my IMac and Vista computers work flawless and not my new MacBook. Please, please, please help. Theres plenty of praise for whomever can solve my problem and I can praise like no other. Thanks
    -Jerry-

    yup, same here. Brand new, Core i7 Macbook Pro, and my 13" White Core Duo (not even C2D) Macbook kicks its a** on Airport. What's up with that????
    I've tried all the previous "fixes" I could find -- wipe and re-install, delete and replace AirPort entry in Network panel, new Location in Network panel, and so on. This is pretty bad... I haven't tried different DNS yet, but I don't see why the DNS should make any difference when my Mac Pro and the old Macbook seem fine with the servers from my ISP.
    J.
    Message was edited by: wheetabix
    Message was edited by: wheetabix

  • From the old forum.... Slow broadband speeds in th...

    FROM THE OLD FORUM Original post by John Jorgensen...
    Slow broadband speeds in the evening all of a sudden
    Posted: Jan 22, 2010 9:17 AM           
    Click to report abuse...           Click to reply to this thread     Reply
    Hi,
    I have had bt broadband opt3 for almost 3 months now and have always had a healthy 9mb+ connection, however have noticed it being very slow in the evening when I come home from work, I checked the speed last nite as iplayer was constantly freezing and was getting 1mb . A bit upset by this as I got bt broadband to play my ps3 online and to get faster speeds on my laptop, and I use these services mostly at nite.
    I checked my speed this morning and was getting 11mb, is this normal or am I being capped I cant believe Id be going over my download limit. Can someone from bt get back to me on this?
    Thanks
    John
    alison griffiths     
    Posts: 54
    Registered: 11/3/09
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 22, 2010 11:22 AM   in response to: John Jorgensen in response to: John Jorgensen           
    Click to report abuse...           Click to reply to this thread     Reply
    Welcome to the world of BT , the tv advert when he says " business slow" when trying to load a webpage is not other companies thats BT.
    John Jorgensen     
    Posts: 2
    Registered: 9/2/09
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 22, 2010 12:11 PM   in response to: alison griffiths in response to: alison griffiths           
    Click to report abuse...           Click to reply to this thread     Reply
    Yes Alison, I think I can see that now. I wouldnt mind if broadband was a bit slower at peak times, I know thats normal, but when I'm only getting 1mb when my max is 14mb, I just dont feel I'm getting what I pay for. And when it gets to the point where I cant watch iplayer without it stuttering everywhere and online games lagging on the ps3, this is certainly not what I'm paying for.
    I was hoping one of the mods here would help me and check my line and see if there is any cap on the line and get it removed.
    I really dont wanna phone India, I deal with them 5 days a week as is...
    Think I will just send one of the mods an email to check my line and see if it is being capped or if somethings wrong.
    anthony dickerson     
    Posts: 72
    Registered: 4/26/07
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 22, 2010 3:52 PM   in response to: John Jorgensen in response to: John Jorgensen           
    Click to report abuse...           Click to reply to this thread     Reply
    You will never get decent speeds on Iplayer,
    BT limit it because they want you to subscribe to their precious BT Vision service.
    The only way you are guaranteed to get decent speeds on BT is to subscibe to BT Vision and also unlimited broadband.
    Then you will get priority when you stream TV at your exchange unlike fighting it out with all the other broadband users as you currently are for the available bandwith.the more over subscribed your local exchange the worse it is
    Paddy B Mod     
    Posts: 199
    Registered: 10/13/08
        Slow broadband speeds in the evening all of a sudden
    Posted: Jan 23, 2010 2:04 PM   in response to: anthony dickerson in response to: anthony dickerson           
    Click to report abuse...           Click to reply to this thread     Reply
    Hi John,
    I can take a look at the network side of things for you, to see if there is anything I can do to help improve your speed during peak periods. Please could you drop me an email with your BT account details? Please also include a link to this thread. It would also be very helpful if you could run a few speed tests using www.speedtester.bt.com when you feel your Broadband is running slow. I can then check those results from here.
    Thanks
    Paddy
    BT Forum Moderator - [email protected] - if you're emailing please include a link to your thread so I can reference back to it.
    Mateusz Sokolin...     
    Posts: 2
    Registered: 10/11/08
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 24, 2010 7:33 PM   in response to: John Jorgensen in response to: John Jorgensen           
    Click to report abuse...           Click to reply to this thread     Reply
    Well John i'll tell you what it is...
    First of all welcome to BT and I hope you'll enjoy 18months of pain and suffer.
    OK here it goes....
    If you look at your contract, find a rule that says Fair Usage Policy.
    Basically it states that BT will cap anyone that is abusing their lines.
    However, it does not say what are the limits after which you are going to be capped for how long and at what times. (I'll come back to this later and explain)
    If you ring 08007076044 I'm sure that someone will confirm my theory. As constant 1MBit between 6PM till 11/12 PM is actually FUP applied on to your account.
    Ok time to explain my frustration about FUP.
    Since I signed my contract with "lovely" BT for constant 4 months I had similar issue but it took me even longer to find out what is going on and how to deal with this problem (thanks to google).
    FUP team states that if you exceed 100GB in a month (everyone will admit that these days 100GB is nothing when a single game for PS3/XBox360/PC sometimes is more than 5GB and 1080p film is about 12GB) will cap you for a month at peak times to outstanding and superfast 1Mbit (about 130-150KB/s).
    I'be been watching my download and for few months never exceeded that 100GB in a month. Been ringing FUP team to verify when suddenly they told me that from (cant remember exactly) March FUP will apply only to accounts that are using Torrents and other P2P.
    you won't believe how happy I was hearing that.... So i've started to download and next month guess what.... 1Mbit connection.
    Really mad rang FUP team and asked them what on earth is going on. They confirmed that its only P2P and I've explained them that I only use Youtube, BBC iPlayer, Rapidshare, Steam and XBox Live, Beatport (just don't understand how ppl can use torrents and other P2P as they are just way to slow). So they were happy to take the cap off my broadband connection.
    Next month same issue solved exactly the same way.
    After that for consecutive few months I had no problem whatsoever until September where FUP Team said that there is no such thing and FUP applies to everyone.
    So just want to say that BT is rubbish that can't keep their word.
    I went to one of the sales advisor in the shopping centre and asked him how FUP works as it does not say in the contract "how, when, who and what".
    So he said that policy is applied based on amount of files downloaded within that 100GB. So if I download e.g. 3x 50GB (although its 150GB altogether) files I wont be affected but 100x 1GB will put a cap on me.
    I've been so curious if what he said was right and started to download 2x 60GB and guess what... Got frigging FUP placed on my account!!!.
    I've got 2months left with them and will be extremely happy to cancel my contract, moreover, I will do everything in my power to sue them under EU Consumer Rights Law (that states that contract should be clear and fair to both sides) as Fair Usage Policy is one of those things that allows BT to do anything they want to their customers;
    1. No clear explanation of what FUP is.
    2. Does not states the amount of downloaded data required to have cap on the acount
    3. Does not states for how long it will be applied
    4. Does not states when it will be applied
    If you look at e.g. Virgin Broadband everything is clearly written in nice and understandable way. It warns you at what times FUP will be applied under what circumstances and for how long. Isn't it what we all want to know??
    Alex Owen     
    Posts: 3
    Registered: 12/13/09
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 24, 2010 9:35 PM   in response to: Mateusz Sokolin... in response to: Mateusz Sokolin...           
    Click to report abuse...           Click to reply to this thread     Reply
    @Mateusz I think I maybe a victim of this outragous stint BT have done. I have 2 XBOX 360's running on XBOX Live, 2 Desktop PCs connected to the web constantly, and 3 laptops, we have a torrent sharing running and World Of Warcraft on one of the PCs. All of this is shared across a 6 person family. How can a family where two members goto to college and university do their college ork, download application such as VB.net do their coursework and revise without the hassle of a **** connection. Seriously BT get your ******* head outta your **** and stop this ********, we are customers, we pay for what we are offered. When I signed up several years ago I could download everything on the net woithout infracions on my line being set in motion. You altered my contract without telling me. You will lose custom from this. Also you have ****** my wireless
    Edited by: Alex Owen on Jan 24, 2010 9:36 PM
    amanda jones     
    Posts: 33
    Registered: 1/8/10
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 25, 2010 8:42 PM   in response to: Alex Owen in response to: Alex Owen           
    Click to report abuse...           Click to reply to this thread     Reply
    You lot are lucky, We wish we could be capped to 1mbit. Our IP profile is capped to 500kbit because BT say the line isn't good enough for anything more. We are paying for option3 up to 8mbit and BT have said we must continue to pay for it for the remainder of the contract, or buy ourselves out of it early, the reason they give.... Up to 8mbit means up to 8mbit. If you dont get 8mbit then TOUGH LUCK SUCKERS!!
    The outcome? We feel like we've been turned over by a dodgey second hand car salesman called BT. The internet deal he flogged us was a dog, a ringer, it wasn't cosher and certainly had a false MOT certificate.
    Computer Geek     
    Posts: 429
    Registered: 7/22/05
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 25, 2010 8:49 PM   in response to: amanda jones in response to: amanda jones           
    Click to report abuse...           Click to reply to this thread     Reply
    Hi Amanda,
    Why have you joined BT Option 3 when you can not get what BT can offer?
    No pun intended but you are a bit of a sucker for paying high prices where other suppliers are cheaper and can provide what your line can support.
    CG
    amanda jones     
    Posts: 33
    Registered: 1/8/10
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 26, 2010 9:13 PM   in response to: Computer Geek in response to: Computer Geek           
    Click to report abuse...           Click to reply to this thread     Reply
    we moved house last october to this one, the connection was rubbish from the get-go, BT said the router was broken and we needed a new one, we said OK. That "OK" meant that we had entered into a new contract for option 3 same as out old one. The router wasn't broken, the new one didnt fix or improve the problem, we have since asked for a price reduction or compensation and been told "no". we are in contract and can pay to buy ourselves out of it if we like but otherwise we have to pay for option 3 and recieve fixed rate 500kb.
    Clare Thurston     
    Posts: 4
    Registered: 10/17/06
        Re: Slow broadband speeds in the evening all of a sudden
    Posted: Jan 27, 2010 11:57 AM   in response to: amanda jones in response to: amanda jones           
    Click to report abuse...           Click to reply to this thread     Reply
    Hi Amanda,
    I think you'll find that the Hold To Term rules have changed. BT are now unable to charge you for the account if you no longer require it. It is against OFCOM's rulings for a company to make more money out of you as a leaving customer than an existing one. However, You will need to pay for the connection charge (if that has not expired it's original differed contract) which is £40. A cancellation fee of £25 if you are simply cancelling and not migrating using a MAC key and for any hardware. The Routers are advertised at £88 and i would suggest that if they believed on to be faulty then that would be replaced under guarantee and not be put on a differed basis. I would check exactly what they say the are charging you and query this through OFCOM. http://www.ofcom.org.uk/

    Months of impecable service form BT as an option 3 customer. (I've even recommended BT to people)
    but
    For the past 2 weeks peak traffic has murdered my connection.
    I can get 14mbit off peak, and it used to drop to about 7-9 at peak times.
    Now its down to 1-2mbit at peak times. (no i haven't breached FUP as I check my btinternet inbox for the 80GB warning)
    I think its resonable to experience drop off but 90%!!!
    BT advertising says fast speeds at peak times. less than 2mbit is not fast. (that the governments minimum standard!!!)
    I don't know how to procede because when I'm experiencing these issues if I ring up I will end up waiting so long to speak to someone (because its peak time) the concection wiill be better again.
    I can think of no recourse other than to approach trading standards...
    Guarnetee me 5mbit at peak times (enough to stream HD iplayer) and I'd be happy
    That is what BT vision customers are in essence are getting + what ever their PC is using.
    Fair usage? what about Fair Supply.

  • Yosemite on 13" MBP(Mid 2012) running super slow on standard configuration. Is there a rock solid way that I can make it fast? or Yosemite is designed to work only on PCIe SSDs with 16GB RAM? Missing Steve Jobs :(

    My 13" MBP MD 101 / A1278 / 9,2 / Mid 2012 is still in production and it is performing like a windows pc; super slow after updating it to Yosemite.I can't afford to upgrade its HDD to SSD and 4GB RAM to 16GB.
    Tried everything found on internet, nothing got successful in making it fast as it was once with mountain lion. I hope I could have Yosemite's features and leopard's responsiveness and stability.
    I think Apple guys have designed Yosemite only for SSDs only. They should design OS X according to every mac's different hardware, like if I have a spinning old hard drive it should mould itself to the capabilities of it and not demand responsiveness of an SSD.
    Please do let me know if anyone have brilliant new idea other than found on the internet.
    Problem description:
    My MBP acting like a windows pc; running really very slow after Yosemite update
    EtreCheck version: 2.1.8 (121)
    Report generated 13 March 2015 4:50:42 am GMT+5
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 611
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1510) - Time since boot: 1:8:8
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (94.57 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/MacX Video Converter Pro.app
        [not loaded]    com.digiarty.driver.goodSysAudioCapture (1 - SDK 10.8) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Click for support]
            /Applications/Tunnelblick.app
        [not loaded]    net.tunnelblick.tap (1.0) [Click for support]
        [not loaded]    net.tunnelblick.tun (1.0) [Click for support]
            /Library/Extensions
        [not loaded]    com.equinux.VPNTracker7 (7.0.0 - SDK 10.8) [Click for support]
        [not loaded]    com.sony.filesystems.pdudf (5.02.0d002 - SDK 10.6) [Click for support]
        [not loaded]    com.sony.filesystems.pdudfr (5.02.0d002 - SDK 10.6) [Click for support]
        [loaded]    com.sony.scsi.PDW-U1 (5.02.0d002 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
        [not loaded]    com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        MobileBrServ: Path: /Library/StartupItems/MobileBrServ
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.BezelUI.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [killed]    com.apple.xpc.loginitemregisterd.plist
        [running]    com.paragon.NTFS.notify.plist [Click for support]
        14 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.corestorage.corestoragehelperd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.systemstats.analysis.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.paragon.updater.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.equinux.VPNTracker7.agent.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.paragon.ntfs12.refresh.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
        [loaded]    com.tunnelbear.mac.tbeard.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        InfiniteHD    Application  (/Users/[redacted]/Library/Octoshape/InfiniteHD.app)
        XDMSetupHelper    Application  (/Library/Application Support/XDCAM Drive/Helpers/XDMSetupHelper.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        PepperFlashPlayer: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
        OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]
    Safari Extensions: ℹ️
        Open in Internet Explorer
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
        Perian  [Click for support]
        XDCAM Drive Monitor  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            13%    Google Chrome
             5%    WindowServer
             2%    coreaudiod
             1%    Activity Monitor
             1%    sysmond
    Top Processes by Memory: ℹ️
        164 MB    Google Chrome
        26 MB    Google Chrome Helper
        21 MB    WindowServer
        21 MB    System Events
        17 MB    VLC
    Virtual Memory Information: ℹ️
        153 MB    Free RAM
        1.05 GB    Active RAM
        1.05 GB    Inactive RAM
        835 MB    Wired RAM
        5.13 GB    Page-ins
        250 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 13, 2015, 04:25:03 AM    /Library/Logs/DiagnosticReports/Finder_2015-03-13-042503_[redacted].cpu_resourc e.diag [Click for details]
        Mar 13, 2015, 03:33:34 AM    Self test - passed
        Mar 12, 2015, 10:42:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2015-03-12-224257_[redacted].crash
        Mar 12, 2015, 02:29:49 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2015-03-12-142949_[redacted].crash
    Thanks!

    Sorry for the delay, here are the results. I don't think there is any critical information.
    Start time: 02:37:18 03/20/15
    Revision: 1290
    Model Identifier: MacBookPro9,2
    System Version: OS X 10.10.2 (14C1510)
    Kernel Version: Darwin 14.1.0
    Time since boot: 4:13
    UID: 501
    Activity
        en1: in 222, out 7 (KiB/s)
    I/O requests (KiB/s)
        coresymbolicati (UID 0): 15084
        kernel_task (UID 0): 4112
    Energy (lifetime)
        Google Chrome Helper (UID 501): 12.91
    Energy (sampled)
        kernel_task (UID 0): 14.50
        storedownloadd (UID 501): 9.77
        WindowServer (UID 88): 6.85
    Font issues: 4
    Firewall: On
    Diagnostic reports
        2015-03-09 Adobe Premiere Pro CS6 hang x2
        2015-03-14 CalendarAgent crash
        2015-03-14 Google Chrome crash x2
        2015-03-14 cider crash x2
        2015-03-14 cloudd crash
        2015-03-16 garcon crash x2
        2015-03-17 garcon crash
        2015-03-19 Safari hang
    HID errors: 209
    Shutdown codes
        -60 4
        -62 2
    Kernel log
        Mar 14 00:58:53 utun_start: ifnet_disable_output returned error 12
        Mar 14 08:40:28 utun_start: ifnet_disable_output returned error 12
        Mar 15 03:44:54 Failed to open the file
        Mar 16 08:48:51 ARPT: 104931.993359: MacAuthEvent en1   Auth result for: bc:98:89:51:d2:a9 Auth timed out
        Mar 16 08:48:52 ARPT: 104933.756283: MacAuthEvent en1   Auth result for: bc:98:89:51:d2:a9 Auth timed out
        Mar 16 08:48:53 ARPT: 104934.356521: MacAuthEvent en1   Auth result for: bc:98:89:51:d2:a9 Auth timed out
        Mar 16 11:06:49 ARPT: 112055.047262: directed SSID scan fail
        Mar 17 03:45:47 Sleep failure code 0x00000000 0x1f006500
        Mar 17 04:01:34 utun_start: ifnet_disable_output returned error 12
        Mar 17 13:11:57 Sleep failure code 0x00000000 0x1f006500
        Mar 17 13:12:44 utun_start: ifnet_disable_output returned error 12
        Mar 17 13:23:44 utun_start: ifnet_disable_output returned error 12
        Mar 17 17:23:36 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
        Mar 17 17:23:36 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
        Mar 17 17:23:36 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
        Mar 17 17:23:36 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
        Mar 17 17:23:36 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
        Mar 17 17:23:37 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
        Mar 18 09:59:27 utun_start: ifnet_disable_output returned error 12
        Mar 19 10:37:51 utun_start: ifnet_disable_output returned error 12
        Mar 19 10:59:28 PM notification timeout (pid 415, Safari)
        Mar 19 10:59:58 PM notification timeout (pid 415, Safari)
    System log
        Mar 20 00:29:44 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 896 bytes/row.
        Mar 20 00:29:44 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 2048 bytes/row.
        Mar 20 00:29:44 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaNoneSkipFirst; 2048 bytes/row.
        Mar 20 00:29:44 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaPremultipliedFirst; 64 bytes/row.
        Mar 20 00:29:44 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaPremultipliedFirst; 64 bytes/row.
        Mar 20 00:47:30 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaPremultipliedFirst; 64 bytes/row.
        Mar 20 00:47:30 com.apple.WebKit.WebContent: CGBitmapContextCreate: unsupported parameter combination: 8 integer bits/component; 8 bits/pixel; 0-component color space; kCGImageAlphaPremultipliedFirst; 64 bytes/row.
        Mar 20 00:52:02 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
        Mar 20 00:53:20 WindowServer: WSGetSurfaceInWindow : Invalid surface 1086387412 for window 218
        Mar 20 00:54:31 com.apple.usbmuxd: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,8dc207de
        Mar 20 00:54:58 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.
        Mar 20 00:55:02 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.
        Mar 20 01:46:08 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:46:08 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:46:20 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:46:20 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:46:22 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:46:22 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:50:50 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:50:50 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:51:34 Google Chrome Helper: CGAffineTransformInvert: singular matrix.
        Mar 20 01:51:34 Google Chrome Helper: CGAffineTransformInvert: singular matrix.
        Mar 20 01:51:53 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 01:51:53 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Mar 20 02:37:46 dtrace: Invalid connection: com.apple.coresymbolicationd
    launchd log
        Mar 19 11:45:37 com.BlueStacks.AppPlayer.UninstallAgent: Interval spawn of service failed: 139: Service cannot presently execute
        Mar 19 11:45:37 com.BlueStacks.AppPlayer.LogRotator: Interval spawn of service failed: 139: Service cannot presently execute
        Mar 19 13:16:13 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.shazam.mac.ShazamHelper, error = 119: Service is disabled
        Mar 19 13:16:13 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.202, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
        Mar 19 13:16:20 com.apple.xpc.launchd.domain.pid.fmfd.253: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:22 com.apple.xpc.launchd.domain.pid.SocialPushAgent.267: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:22 com.apple.xpc.launchd.domain.pid.syncdefaultsd.262: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:23 com.apple.xpc.launchd.domain.pid.NotificationCenter.273: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:23 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.282: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:23 com.apple.xpc.launchd.domain.pid.storeaccountd.310: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:26 com.apple.xpc.launchd.domain.pid.SafariDAVClient.303: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:16:37 com.BlueStacks.AppPlayer.UninstallAgent: Interval spawn of service failed: 139: Service cannot presently execute
        Mar 19 13:16:37 com.BlueStacks.AppPlayer.LogRotator: Interval spawn of service failed: 139: Service cannot presently execute
        Mar 19 13:17:15 com.apple.xpc.launchd.domain.pid.SafariDAVClient.372: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:22:29 com.apple.xpc.launchd.domain.pid.bird.221: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 13:46:31 com.apple.xpc.launchd.domain.pid.syncdefaultsd.466: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 14:21:13 com.apple.xpc.launchd.domain.pid.syncdefaultsd.543: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 18:47:20 com.apple.xpc.launchd.domain.pid.syncdefaultsd.1029: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 22:14:50 com.apple.xpc.launchd.domain.pid.syncdefaultsd.1418: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/AccountsDaemon.framework/XPCServices/Dataclas sOwnersManager copy.xpc, error = 128: The specified path is not a bundle
        Mar 19 22:21:12 : Error reading cache: 2: No such file or directory
        Mar 19 22:25:54 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.shazam.mac.ShazamHelper, error = 119: Service is disabled
        Mar 19 22:25:54 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.freemacsoft.AppCleaner-Helper, error = 119: Service is disabled
        Mar 19 22:25:54 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
        Mar 19 22:26:16 com.BlueStacks.AppPlayer.LogRotator: Interval spawn of service failed: 139: Service cannot presently execute
        Mar 19 22:26:16 com.BlueStacks.AppPlayer.UninstallAgent: Interval spawn of service failed: 139: Service cannot presently execute
    Console log
        Mar 19 11:44:21 fontd: Failed to open read-only database, regenerating DB
    Loaded kernel extensions
        com.sony.scsi.PDW-U1 (5.02.0d002)
    System services loaded
        com.adobe.SwitchBoard
        com.adobe.fpsaud
        com.apple.watchdogd
        com.equinux.VPNTracker7.agent
        com.google.keystone.daemon
        com.microsoft.office.licensing.helper
        com.oracle.java.Helper-Tool
        com.oracle.java.JavaUpdateHelper
        com.paragon.ntfs12.refresh
        com.tunnelbear.mac.tbeard
    System services disabled
        com.openssh.sshd
        com.apple.mrt
    Login services loaded
        com.BlueStacks.AppPlayer.LogRotator
        - status: 78
        com.BlueStacks.AppPlayer.Service
        com.BlueStacks.AppPlayer.UninstallAgent
        - status: 78
        com.BlueStacks.AppPlayer.UpdaterAgent
        - status: 78
        com.adobe.AAM.Scheduler-1.0
        com.adobe.ARM.UUID
        com.apple.mrt.uiagent
        com.divx.dms.agent
        com.divx.update.agent
        com.facebook.videochat.NAME.updater
        com.fiplab.MemoryCleanHelper
        com.google.keystone.system.agent
        com.oracle.java.Java-Updater
        com.paragon.ntfs.trial
        com.paragon.updater
        net.tunnelblick.tunnelblick.LaunchAtLogin
        - status: 78
    Login services disabled
        com.adobe.AdobeCreativeCloud
    User services disabled
        com.adobe.AdobeCreativeCloud
    Startup items
        /Library/StartupItems/MobileBrServ/mbbservice
        /Library/StartupItems/MobileBrServ/mbbserviceopen.app/Contents/Info.plist
        /Library/StartupItems/MobileBrServ/mbbserviceopen.app/Contents/MacOS/mbbservice open
        /Library/StartupItems/MobileBrServ/MobileBrServ
        /Library/StartupItems/MobileBrServ/runmbbserviceopen
        /Library/StartupItems/MobileBrServ/StartupParameters.plist
        /Library/StartupItems/MobileBrServ/Uninstall.app/Contents/Info.plist
        /Library/StartupItems/MobileBrServ/Uninstall.app/Contents/MacOS/applet
    Global login items
        /Library/Application Support/XDCAM Drive/Helpers/XDMSetupHelper.app
    User login items
        iTunesHelper
        - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
        InfiniteHD
        - /Users/USER/Library/Octoshape/InfiniteHD.app
        XDMSetupHelper
        - /Library/Application Support/XDCAM Drive/Helpers/XDMSetupHelper.app
    Firefox extensions
        Screengrab  (fix version)
        ZenMate Security & Privacy VPN
    Widgets
        wfcc
    iCloud errors
        bird 829
        cloudd 164
        Automator 24
        accountsd 2
        CallHistorySyncHelper 1
    Continuity errors
        sharingd 51
        lsuseractivityd 25
        Google Chrome 13
    User caches/logs
        1.8 GiB: /var/folders/jy/7r31rvr17dl9cdw_4sqhvg800000gn/T/../C/com.apple.appstore/915041 082/wct8079783343594854923.pkg
    Restricted files: 10
    Lockfiles: 24
    Accessibility
        Keyboard Zoom: On
        Scroll Zoom: On
    Contents of /Library/LaunchAgents/com.divx.dms.agent.plist
        - mod date: Nov 17 13:11:48 2014
        - checksum: 637650676
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.divx.dms.agent</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        </dict>
        </plist>
    Contents of /Library/LaunchAgents/com.divx.update.agent.plist
        - mod date: May 20 02:24:29 2014
        - checksum: 3867571547
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.divx.update.agent</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate</string>
        <string>/silent</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>10800</integer>
        </dict>
        </plist>
    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
        - mod date: Apr  5 15:58:39 2013
        - checksum: 3344678577
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.oracle.java.Java-Updater</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
        <string>-bgcheck</string>
        </array>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
        <key>StandardOutPath</key>
        <string>/dev/null</string>
        <key>StartCalendarInterval</key>
        <dict>
        <key>Hour</key>
        <integer>0</integer>
        <key>Minute</key>
        <integer>57</integer>
        <key>Weekday</key>
        <integer>2</integer>
        </dict>
        </dict>
        ...and 1 more line(s)
    Contents of /Library/LaunchAgents/com.paragon.updater.plist
        - mod date: Oct 31 19:52:50 2014
        - checksum: 962844124
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>StartInterval</key>
        <integer>86400</integer>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/Paragon Updater/Paragon Updater.app/Contents/MacOS/Paragon Updater</string>
        <string>--check</string>
        <string>--delay=30</string>
        </array>
        <key>Label</key>
        <string>com.paragon.updater</string>
        <key>RunAtLoad</key>
        <true/>
        </dict>
        </plist>
    Contents of /Library/LaunchAgents/com.teamviewer.teamviewer.plist
        - mod date: Aug  8 11:34:37 2014
        - checksum: 1602219417
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.teamviewer.teamviewer</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/TeamViewer.app/Contents/MacOS/TeamViewer</string>
        <string>-RunAsAgent</string>
        <string>YES</string>
        </array>
        <key>WorkingDirectory</key>
        <string>/Applications/TeamViewer.app/Contents/MacOS/</string>
        <key>RunAtLoad</key>
        <true/>
        <key>KeepAlive</key>
        <true/>
        <key>Disabled</key>
        <true/>
        </dict>
        </plist>
    Contents of /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
        - mod date: Aug 22 19:30:07 2014
        - checksum: 2466887275
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.teamviewer.desktop</string>
        <key>LimitLoadToSessionType</key>
        <array>
        <string>LoginWindow</string>
        <string>Aqua</string>
        </array>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop</strin g>
        <string>-RunAsAgent</string>
        <string>YES</string>
        <string>-Module</string>
        <string>Full</string>
        </array>
        <key>WorkingDirectory</key>
        <string>/Applications/TeamViewer.app/Contents/Helpers/</string>
        <key>RunAtLoad</key>
        <true/>
        <key>KeepAlive</key>
        <true/>
        ...and 4 more line(s)
    Contents of /Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist
        - mod date: Aug 26 06:24:23 2010
        - checksum: 681742547
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.apple.qmaster.qmasterd</string>
        <key>ProgramArguments</key>
        <array>
        <string>/usr/sbin/qmasterd</string>
        </array>
        <key>OnDemand</key>
        <false/>
        </dict>
        </plist>
    Contents of /Library/LaunchDaemons/com.equinux.VPNTracker7.agent.plist
        - mod date: May 28 18:56:00 2014
        - checksum: 294513792
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>EnvironmentVariables</key>
        <dict/>
        <key>Label</key>
        <string>com.equinux.VPNTracker7.agent</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/PrivilegedHelperTools/com.equinux.VPNTracker7.agent</string>
        </array>
        <key>ServiceIPC</key>
        <true/>
        <key>Sockets</key>
        <dict>
        <key>IPCSocket</key>
        <dict>
        <key>SockFamily</key>
        <string>Unix</string>
        <key>SockPathMode</key>
        <integer>438</integer>
        <key>SockPathName</key>
        <string>/var/run/com.equinux.VPNTracker7.agent.socket</string>
        <key>SockType</key>
        ...and 5 more line(s)
    Contents of /Library/LaunchDaemons/com.paragon.ntfs12.refresh.plist
        - mod date: Jan  2 02:52:40 2015
        - checksum: 3946840225
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <!-- This file is NOT provided by Paragon Software -->
        <dict>
            <key>Label</key>
            <string>com.paragon.ntfs12.refresh</string>
            <key>ProgramArguments</key>
            <array>
                <string>/Library/Application Support/Paragon Software/ntfs12refresh.sh</string>
            </array>
            <key>RunAtLoad</key>
            <true/>
            <key>StartInterval</key>
            <integer>604800</integer>
        </dict>
        </plist>
    Contents of /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
        - mod date: Aug  8 11:34:37 2014
        - checksum: 2586050363
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Disabled</key>
        <true/>
        <key>Label</key>
        <string>com.teamviewer.service</string>
        <key>KeepAlive</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service</string>
        <string>-Module</string>
        <string>Full</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>WorkingDirectory</key>
        <string>/Applications/TeamViewer.app/Contents/MacOS</string>
        </dict>
        </plist>
    Contents of /Library/LaunchDaemons/com.tunnelbear.mac.tbeard.plist
        - mod date: Jul 12 04:24:27 2014
        - checksum: 960441644
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.tunnelbear.mac.tbeard</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/PrivilegedHelperTools/com.tunnelbear.mac.tbeard</string>
        </array>
        <key>Sockets</key>
        <dict>
        <key>MasterSocket</key>
        <dict>
        <key>SockFamily</key>
        <string>Unix</string>
        <key>SockPathMode</key>
        <integer>438</integer>
        <key>SockPathName</key>
        <string>/var/run/com.tunnelbear.mac.tbeard.socket</string>
        <key>SockType</key>
        <string>Stream</string>
        </dict>
        </dict>
        </dict>
        ...and 1 more line(s)
    Contents of /System/Library/LaunchAgents/com.paragon.NTFS.notify.plist
        - mod date: Oct 31 19:53:00 2014
        - checksum: 3292335405
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.paragon.ntfs.trial</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/PreferencePanes/NTFSforMacOSX.prefPane/Contents/MacOS/notifica tor</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        </dict>
        </plist>
    Contents of Library/LaunchAgents/com.BlueStacks.AppPlayer.LogRotator.plist
        - mod date: Nov 27 08:17:10 2014
        - checksum: 1253472770
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"
            "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
          <dict>
            <key>Label</key>
            <string>com.BlueStacks.AppPlayer.LogRotator</string>
            <key>ProgramArguments</key>
            <array>
              <string>/Users/USER/Library/BlueStacks App Player/Runtime/uHD-LogRotator</string>
            </array>
            <key>StandardInPath</key>
            <string>/dev/null</string>
            <key>StandardOutPath</key>
            <string>/dev/null</string>
            <key>StandardErrorPath</key>
            <string>/dev/null</string>
            <key>StartInterval</key>
            <integer>15</integer>
            <key>RunAtLoad</key>
            <true/>
          </dict>
        </plist>
    Contents of Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist
        - mod date: Nov 27 08:17:08 2014
        - checksum: 836378979
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"
            "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
          <dict>
            <key>Label</key>
            <string>com.BlueStacks.AppPlayer.Service</string>
            <key>ProgramArguments</key>
            <array>
              <string>/Users/USER/Library/BlueStacks App Player/Runtime/uHD-Kal</string>
            </array>
            <key>StandardInPath</key>
            <string>/dev/null</string>
            <key>StandardOutPath</key>
            <string>/dev/null</string>
            <key>StandardErrorPath</key>
            <string>/dev/null</string>
            <key>RunAtLoad</key>
            <false/>
          </dict>
        </plist>
    Contents of Library/LaunchAgents/com.BlueStacks.AppPlayer.UninstallAgent.plist
        - mod date: Nov 27 08:17:11 2014
        - checksum: 2029135569
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"
            "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
          <dict>
            <key>Label</key>
            <string>com.BlueStacks.AppPlayer.UninstallAgent</string>
            <key>ProgramArguments</key>
            <array>
              <string>/Users/USER/Library/BlueStacks App Player/Uninstall/uHD-UninstallAgent</string>
            </array>
            <key>StandardInPath</key>
            <string>/dev/null</string>
            <key>StandardOutPath</key>
            <string>/dev/null</string>
            <key>StandardErrorPath</key>
            <string>/dev/null</string>
            <key>StartInterval</key>
            <integer>15</integer>
            <key>RunAtLoad</key>
            <true/>
          </dict>
        </plist>
    Contents of Library/LaunchAgents/com.BlueStacks.AppPlayer.UpdaterAgent.plist
        - mod date: Nov 27 08:17:10 2014
        - checksum: 3847672156
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"
            "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
          <dict>
            <key>Label</key>
            <string>com.BlueStacks.AppPlayer.UpdaterAgent</string>
            <key>ProgramArguments</key>
            <array>
              <string>/Users/USER/Library/BlueStacks App Player/Runtime/uHD-UpdaterAgent</string>
            </array>
            <key>StandardInPath</key>
            <string>/dev/null</string>
            <key>StandardOutPath</key>
            <string>/dev/null</string>
            <key>StandardErrorPath</key>
            <string>/dev/null</string>
            <key>StartCalendarInterval</key>
            <dict>
              <key>Hour</key>
              <integer>13</integer>
              <key>Minute</key>
              <integer>0</integer>
            </dict>
            <key>RunAtLoad</key>
        ...and 3 more line(s)
    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
        - mod date: Feb 19 07:08:24 2015
        - checksum: 4116814193
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.adobe.ARM.UUID</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper</string>
        <string>semi-auto</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>12600</integer>
        </dict>
        </plist>
    Contents of Library/LaunchAgents/com.apple.FolderActions.folders.plist
        - mod date: Mar 14 11:25:54 2015
        - checksum: 2841064722
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.apple.FolderActions.folders</string>
        <key>Program</key>
        <string>/usr/bin/osascript</string>
        <key>ProgramArguments</key>
        <array>
        <string>osascript</string>
        <string>-e</string>
        <string>tell application "Folder Actions Dispatcher" to tick</string>
        </array>
        <key>WatchPaths</key>
        <array>
        <string>/Users/USER/Desktop/CONVERT to B&amp;W</string>
        <string>/Users/USER/Desktop/Convert to B&amp;W</string>
        </array>
        </dict>
        </plist>
    Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist
        - mod date: Dec  5 01:06:08 2014
        - checksum: 1998993382
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
          <key>Label</key>
          <string>com.facebook.videochat.NAME.updater</string>
          <key>ProgramArguments</key>
          <array>
            <string>/usr/bin/java</string>
            <string>-cp</string>
            <string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
            <string>FacebookUpdate</string>
            <string>com.facebook.peep</string>
            <string>3.1.0.522</string>
          </array>
          <key>RunAtLoad</key>
          <true/>
          <key>StartInterval</key>
          <integer>10800</integer>
          <key>StandardErrorPath</key>
          <string>/dev/null</string>
          <key>StandardOutPath</key>
          <string>/dev/null</string>
        </dict>
        </plist>
    Contents of Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist
        - mod date: Jul 17 23:09:49 2014
        - checksum: 2295440304
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>net.tunnelblick.tunnelblick.LaunchAtLogin</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh</stri ng>
        </array>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>RunAtLoad</key>
        <true/>
        <key>OnDemand</key>
        <true/>
        <key>ExitTimeOut</key>
        <integer>0</integer>
        <key>ProcessType</key>
        <string>Interactive</string>
        </dict>
        </plist>
    Extensions
        /Library/Extensions/SONY_PDW-U1.kext
        - com.sony.scsi.PDW-U1
        /Library/Extensions/com.equinux.VPNTracker7.kext
        - com.equinux.VPNTracker7
        /Library/Extensions/pdudf.kext
        - com.sony.filesystems.pdudf
        /Library/Extensions/pdudfr.kext
        - com.sony.filesystems.pdudfr
        /System/Library/Extensions/JMicronATA.kext
        - com.jmicron.JMicronATA
        /System/Library/Extensions/WD1394HPDriver.kext
        - com.wdc.driver.1394HP
        /System/Library/Extensions/WD1394_64HPDriver.kext
        - com.wdc.driver.1394_64HP
        /System/Library/Extensions/WDUSBHPDriver.kext
        - com.wdc.driver.USBHP
        /System/Library/Extensions/WDUSB_64HPDriver.kext
        - com.wdc.driver.USB_64HP
    Applications
        /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app
        - N/A
        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
        - com.synthetic-ap.SA Color Finesse 3 UI
        /Applications/Adobe After Effects CS6/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CS6.app
        - com.imagineersystems.mocha4ae_adobe
        /Applications/Adobe Flash Builder 4.6/eclipse/Eclipse.app
        - org.eclipse.eclipse
        /Applications/Adobe Flash Builder 4.6/sdks/4.6.0/lib/nai/lib/naib.app
        - APP_ID
        /Applications/Adobe Flash CS6/AIR3.2/lib/nai/lib/naib.app
        - APP_ID
        /Applications/Adobe Flash CS6/Common/Configuration/Simulator/SimController.app
        - SimController
        /Applications/Adobe/Adobe Help.app
        - chc.UUID.1
        /Applications/Adobe/Adobe Widget Browser.app
        - com.adobe.WidgetBrowser
        /Applications/AppCleaner.app
        - com.freemacsoft.AppCleaner
        /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app
        - com.freemacsoft.AppCleaner-Helper
        /Applications/Blu-ray Player.app
        - com.macblurayplayer.MacBlurayPlayer
        /Applications/Data Rescue 3.app
        - com.prosofteng.DataRescue3
        /Applications/Deeper.app
        - com.titanium.Deeper
        /Applications/DivX/DivX Preferences.app
        - com.divx.divxprefs
        /Applications/DivX/Uninstall DivX for Mac.app
        - com.divxinc.uninstalldivxformac
        /Applications/Fidelia.app
        - com.audiofile.fidelia
        /Applications/LooksBuilderPL.app
        - com.RedGiantSoftware.LooksBuilderPL
        /Applications/Magic Bullet Grinder.app
        - com.RedGiant.Grinder
        /Applications/Magic Bullet Looks.app
        - com.RedGiantSoftware.LooksBuilder
        /Applications/Maintenance.app
        - com.titanium.Maintenance
        /Applications/Microsoft Communicator.app
        - com.microsoft.Communicator
        /Applications/Microsoft Messenger.app
        - com.microsoft.Messenger
        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        - com.apple.ASApplication
        /Applications/Microsoft Office 2011/Office/Equation Editor.app
        - com.microsoft.EquationEditor
        /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
        - com.microsoft.office.setupassistant
        /Applications/Microsoft Office 2011/Office/Microsoft Query.app
        - N/A
        /Applications/Need for Speed™ Most Wanted.app:™ Most Wanted:
        - N/A
        /Applications/OnyX.app
        - com.titanium.OnyX
        /Applications/Red Giant Link/Red Giant Link.app
        - org.pythonmac.unspecified.RedGiantLink
        /Applications/Remote Desktop Connection.app
        - com.microsoft.rdc
        /Applications/Utilities/Adobe AIR Application Installer.app
        - com.adobe.air.ApplicationInstaller
        /Applications/Utilities/Adobe AIR Uninstaller.app
        - com.adobe.air.Installer
        /Applications/VideoSpec.app
        - com.houdini.VideoSpec
        /Library/Application Support/Adobe/Installers/AdobeInDesign8AppBase/ExtraFiles/INSTALLDIR_EXE/Adobe InDesign CS6.app
        - N/A
        /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app
        - com.adobe.switchboard-2.0
        /Library/Application Support/DivX/DivXTransferWizard.app
        - com.divx.TransferWizard
        /Library/Application Support/DivX/DivXUpdate.app
        - com.divx.DivXUpdate
        /Library/Application Support/DivX/DivXUpdater.app
        - com.divx.DivXUpdater
        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
        - com.microsoft.error_reporting
        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
        - com.microsoft.netlib.shipassertprocess
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
        - com.adobe.air.ApplicationInstaller
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app
        - com.adobe.air.Installer
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
        - com.adobe.air.Template
        /Library/PDF Services/Save as Adobe PDF.app
        - com.apple.automator.SaveasAdobePDF
        /Library/StartupItems/MobileBrServ/Uninstall.app
        - N/A
        /Library/StartupItems/MobileBrServ/mbbserviceopen.app
        - com.yourcompany.mbbserviceopen
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Accessibility On-Screen Keyboard.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Activate Application.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Alarms.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Audio Control Panel.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Bing Travel.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/COM Surrogate.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Calculator.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Calendar.app
        - com.parallels.winapp.UUID.UUID
        /Users/USER/Applications (Parallels)/{UUID} Application

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