Super slow from day one Broadband.

Question

Having changed from Tiscali a few weeks ago having a constant 4/5m+mb    ...was promised better things by the BT gent on the phone....but since changing highest speed ever barely 1mb how frustrating is that ....Helpppppppppppppppp ?
[url=http://www.thinkbroadband.com/speedtest/results/id/128514100865683727648.html][img]http://www.thinkbroadband.com/speedtest/button/128514100865683727648.png[/img][/url]
this tester same as BT,s one   up and down less than 1mb constantly.

Answer 1

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FAQ
<script></script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
1009 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 1009 Kbps
 For your connection, the acceptable range of speedsis 200-1000 Kbps.
 Additional Information:
 Your DSL Connection Rate :9720 Kbps(DOWN-STREAM), 1160 Kbps(UP-STREAM)
 IP Profile for your line is - 1000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 18.53:19.98:61.49 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
872 Kbps
0 Kbps
1160 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 872 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 1160 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Please visit FAQ section if you are unable To understand the test results.
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Notes:
The Download Speed is the average rate that was achieved during this test.
Notes:Your line is configured to the maximum rate that it can support or at your chosen fixed rate, this is known as the line rate and would be viewed through your CPE software or in your router configuration.
Your IP profile is always less than the line rate and is normal on any network.
The Upstream Test rate figure quoted will always be smaller than the assured rate profile. This is because in order for the throughput to reach its destination, it requires an overhead which explains the difference between the two.
Notes:
If your download speed lies in this range then your connection seems to be working fine.
Notes:
The Download Speed is the average rate that was achieved during this test.
Notes:Your line is configured to the maximum rate that it can support or at your chosen fixed rate, this is known as the line rate and would be viewed through your CPE software or in your router configuration.
Your IP profile is always less than the line rate and is normal on any network.
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