Super users able to approve but not receive the alerts.

Hello,
When our customer logs into SAP Business One they get loads of alerts regarding approvals as they are in the approval list.
The customer was asking, if they remove themselves from the list of approvals so that they do not get the alerts. As a super user could they still be able to go into approvals to approve. The user was a super user.
This was tested, the result of which showed that if they were to take off their approvals they would not get the message but also they would not be able to approve either.
The customer suggested that this would be a useful addition to SAP if super users could go in to approve but not get all the alerts related to approvals.
Regards,
Andy

Hi,
Account to your description, one your test Exchange account
with POP mode cannot receive emails. If I misunderstand your meaning, please feel free to let me know.
If yes, I’d like to confirm if the issue happens internally or externally. And I also recommend the following troubleshooting:
Check if it can receive emails when you configure the account without POP or IMAP mode.\
Restart your IIS.
Check if the issue happens on others.
Thanks,
Angela Shi
TechNet Community Support

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Super users able to approve but not receive the alerts.

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