Superdrive: CD works/DVD does not

I have a situation that I have not been able to find articles on. When I place a CD (audio for instance) into the superdrive of my iBook the appropriate program (iTunes in this case) works. If I place a DVD in the disc will not be able to be read.
I have tried multiple data/audio CDs and they all work. I have tried multiple data/video DVDs with no luck.
Help!

I have this exact same problem, I dunno what to do, should I get it serviced or is the lens dirty?

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DVD does not appear

My CD/DVD does not appear in Mac not in Win7 running under Virtual machine? Anyway ideas how to troubleshoot and diagnose the problem.

Look in the preferences for your Virtual Machine. If that doesn't work then refer to the forums for the Virtual Software you're using.
Roger

I go through the process of burning a DVD from a Premier Pro Project and at the end of the process I get an encoding error and the dvd does not start burning. How do I fix this?

I go through the process of burning a DVD from a Premier Pro Project and at the end of the process I get an encoding error and the dvd does not start burning. How do I fix this?

adam@honestmusky wrote:
Yes I am using encore. I used to have no problem doing this, but I had to get a new computer and now something isn't working right.
How about some DETAILS?
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Also describe the EXACT steps you take to go from Premiere Pro to Encore

Having problems with adobe premiere 8 freezing. cannot playback my videos. also, when i try to burn to DVD, does not recognize burner.

having problems with adobe premiere 8 freezing. cannot playback my videos. also, when i try to burn to DVD, does not recognize burner. losing my work constantly cause of freezes and crashes.

sunchick116
Thanks for the reply.
Anytime I am getting too far ahead, then let me know and we can work together on putting the essentials together for this troubleshooting.
From your screenshot, you have a Windows 7 apparently 64 bit computer, lots of RAM. That computer would be great for Premiere Elements 11 Windows.
But Premiere Elements 8 is only a 32 bit application running in the 32 bit compatibility mode of your 64 bit system. So all that RAM is excessive in a 32 bit system with its limitation of max supported installed RAM being 4 GB (of which 3 GB or less of that are available).
So, the freezing and such could be explained by limited resources depending how much you have in the project when the freezing occurs and what formats are involved - like AVCHD. The burner not being recognized by Premiere Elements is probably another matter.
Let us start here....another place where you could be getting hit on the resource side of things....
1. Background Rendering and AutoAnalzyer features in version 8 are notorious for grabbing system resources. If you have them enabled, that could account for much of the program freezing. So, please make sure they are not selected.
a. Background Rendering. In the Premiere Elements 8 workspace, go to Edit Menu/Preferences/General, and make sure there is no check mark next to Background Rendering option.
b. AutoAnalzyer. In the Premiere Elements workspace, click on the Organizer tab in the row below the selected Organize header in order to open the Elements Organizer. In the Elements Organizer workspace, go to Edit Menu/Preferences/AutoAnalyzer Options and uncheck all the option under that.
To get back to the Premiere Elements workspace from the Elements Organizer workspace, in the Elements Organizer workspace go to File Menu/Exit.
For most of us, Premiere Elements 8 was unusable without the 8.0.1 Update. Did you install that? Have you ever worked successfully with your Premiere Elements 8 on the computer where it is now? And, was that with or without the 8.0.1 Update?
Let us stop here and see how we are doing.
Lots of other factors to get into including the burner recognition one.
Thanks for looking at the troubleshooting comments.
ATR

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible.

DVD does not eject

DVD does not eject

This worked for me. I had the same problem: a DVD that was inserted by my teenager (who knows how to insert a DVD) would not read and also not eject the normal way. I found that I had to completely shut down (after I had logged out of my user id) and restart while holding down the eject key the whole time. Just holding down the roller ball on the mouse while I did a restart did not do it.

The Power Supply Fan is still working, but does not appear to respond to increased loads, and its speed cannot be increased using SMCFanControl. Any suggestions?

Hi all - My mac pro 1,1 has an enigmatic problem. It's quad-core, 3Ghz, running OS X 10.7.5. The problem began some months back, when running HD video conferences, HD streaming videos and some other graphics-moderate (I won't say intense) uses, such as slide shows in Just Looking. My machine has an ATY, RadeonX1900 card and 2 monitors - both Apple displays, one being 30 inch 2560x1600, the other being 24 inch 1920x1200.
When I start those types of graphics-moderate apps, after about 5 minutes, something would crash (the monitors making a noise as it did) and the displays would both go black. The power did not appear to be fully cut off from the monitors. I think that the underlying applications, however, did not crash. So, I could still hear and speak to people during video conferences, and I could hear the sound tracks of videos.
Attempts to restart the computer and get the monitors back did not immediately work to undo the problem, if done straight away. The only way to correct the problem (so as to have the monitors work) was to wait for a few minutes and then restart.
After a lot of puzzled looking at console logs (and I confess that I am not an expert), I ran into a blank.
But, because of the timing of the crashes (after ~5minutes use) and restarts (after some minutes wait), I reasoned that the problem might be temperature related.
Once on that path of thought, I found this article:
http://worldtv.com/blog/guides_tutorials/fixing_an_overheating_mac_pro_no_expens e_required.php
I installed both Temperature Monitor and SMCFanControl. And I experimented, and got interesting results:
Now to the puzzling bit: SMCFanControl shows that the speed of the Power Supply Fan doesn't vary much, even if I use SMCFanControl to ramp fan speeds right up. All of the other fans react to SMCFanControl, going up to and above 2500rpm when commanded. But the Power Supply Fan does not. Having watched it for a few days now, the Power Supply Fan, according to AFCFanControl, never varies outside of a range from about 600-640 rpm, regardless of what I do with AFCFanControl.
Also (and not surprisingly), whenever the graphics-moderate apps run, when I ramp all the fan speeds up using SMCFanControl, Temperature Monitor shows that the all of the temperatures within the machine plummet, except in the power supply locations. Power Supply Location 2 is the worst affected. Because the Power Supply Fan does not react as the other fans do, the "crashes" still occur.
I could post some screen shots of the read outs of SMCFanControl and Temperature Monitor, although I think I have covered the key points in this post.
It seems that the Power Supply Fan is still working, but does not respond to increased loads.
Instinctively, I'm worried that if that's right, it might be a hard problem to fix. Any suggestions? Help! I would really appreciate them!
Cheers
P

Thanks for your response Grant. I had already read about, and I think excluded, dust in graphics card/fan/assembly as a cause. The entire inside of the computer, including the graphics card/fan/assembly, is as clean as a whistle. It looks clean. I've cleaned the dust out every now and then (including a few days ago). Also, my undersanding (derived from the article, linked in my first post) is that I might expect to see high temperatures in the Northbridge and memory module B if the graphics card was overheating. According to Temperature Monitor, however, locations do not increase in temperature when I run the relevant apps. Finally, the graphics card/assembly does not feel too hot to touch.
It is strange that SMCFanControl lists the Power Supply Fan as being software controllable, if that fan is not. Still, your comments are consistent with my observations, as the fan simply does not respond to software control.
There are two upsides: First, I've something of a work-around. I've worked out what temperature must be achieved in Power Supply Location 2 for a crash to occur, and I can watch that location in Temperature Monitor, terminating the process before that treshold is reached. Of course, that's not ideal. Second, ramping all the other fans up does significantly delay the onset of the problem, and makes recovery time much quicker.
Is there any donwside to peridically ramping up the other fans when running the relevant apps? Given that it causes all of the other locations to cool significantly, could this lessesn the life expecancy of the mahcine? (I don't want to run the fans up all the time - that's like sitting next to a jet ready for take off!)
Also, a correction to my first post: Yesterday, with all the other fans running on full and running an HD streaming video, the Power Supply Fan did, eventually, slowly, come up to ~740rpm, which is much higher than the ~640rpm maximum I had previously seen, and this may have aided delaying the onset of the problem.
I'm not sure where this leaves me? The problem might now be able managed. Well, sort-of. But it's not eliminated.

The work book does not exist in the document store

Hi Forum,
Has anyone come accross this error "The work book does not exist in the document store" I just changed the description of my Work book in Development and saved. Now it wont open. The error message is "The work book does not exist in the document store". I already have this work book in Q. So I cannot create another one with a different tech. name. Someone please help

Youcan no longer display a workbook. You receive an error message when opening: <Internal error>: 1201 document storage
Cause and prerequisites
In very rare cases, when you store a workbook, you might not be able to open it again.
Solution
Function module BDS_PHIOS_GET_RIGHT has to be changed so that the last available version of the Workbooks can be displayed.

IPod model A1059, freezes, unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or on windows explorer. What is the problem and how do I fix it?

IPOD model A1059 appears frozen and is unresponsive to all click wheel entries. Reset does not work. Does not show up in ITunes or in Windows Explorer. What is the problem and is there a fix?

If you are unable to reset the iPod (assuming the hold switch is not in the On position either), then you'll have to let the iPod's battery fully drain. Then connect it to a charger and leave it to charge for a couple of hours.
B-rock

My camera is working but does not work on skype how do I turn the camera on for Skype

My camer is working but does not work on skype how do I turn the camera on.

See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

Windows 8.1 Setup DVD does not see SSD

Windows 8.1 Enterprise x64 Setup DVD does not see Samsung SSD 840 Pro so cannot install Windows 8.1. The same SSD disk currently does have Windows 8 Enterprise and runs fine on the same laptop. Checked the Dell BIOS does see the SSD. Loaded the
latest drivers from the Dell website but did not help. Tried changing the BIOS settings from SSD to ACHI. When in setup did the SHIFT+F10 to run the DISKPART clean the partitions.
How do I troubleshoot why the Windows 8.1 Enterprise setup disc cannot see the SSD?

Hi,
According to your description, I would like to confirm if you can see SSD under the Diskpart.
If you can see the SSD under the Diskpart,I think it is related to the installation DVD.
I suggest we use a new installation DVD to test it.
Also, you can create a bootable USB flash drive, and then use the USB flash drive to install Windows.
Keep post.
Regards,
Kelvin hsu
TechNet Community Support

We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

We have a DVD in the super drive on our Macbook Pro that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

here is a troubleshooting article from Apple about this: http://support.apple.com/kb/ht2801. Hope this helps

USB Drives works, but does not show up in "Safely Remove Hardware"

USB Drives works, but does not show up in "Safely Remove Hardware"
windows 8
USB Drives works, but does not show up in "Safely Remove Hardware"
Here are my symptom
- USB Flash Drives , USB External HDD works normally
- I can see them in "My Computer"
- I can open "Safely Remove Hardware" via Run Command, but there is no device in the list
- They show up as "Disk drives" in device manager
- When I right click their icons in "My Computer", there is no option to "Eject" them
- In "Disk Management", they show up as "Basic". Prior to this issue, they were "Removable"
After I tested, it seems that my Vista detects every USB storage device as a normal HDD.
I don't know why but I'd appreciate any help because I have to plug-in and remove those drives often, especially flash drives.
Thank you

Hello Mickey2003
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues in Windows Vista with your USB Storage devices not showing up in the Safely Remove Hardware list. I am providing you with a link to a Microsoft Hotfix for this very issue titled An external USB storage device may not appear in the Safely Remove Hardware list in the notification.... I would recommend you review the KB document and ensure you a familiar with the Hotfix information and run the hotfix to resolve the issue you are experiencing.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

I bought Adobe Elements 12; I cannot use panorama photomerge, I have followed the directions to go to Full Edit mode in edit workspace choose File New Photomerge. However the Photomerge does not work, it does not respond. The only thing I can come u

I bought Adobe Elements 12; I cannot use panorama photomerge, I have followed the directions to go to Full Edit mode in edit workspace> choose File> New> Photomerge. However the Photomerge does not work, it does not respond.
The only thing I can come up with is that I found a blog that said that in the Trial version Photomerge does not work, however I do Not have the Trial version, I did at one time but I purchase Adobe Elements. Thank you.

The blog was incorrect. Photomerge should work in the trial, too.
When things get weird in PSE the first thing to do is to delete the prefs. Go to the editor preferences>general, click this button and restart the editor:

My iPhone just stopped working; it does not start up

My iphone just stopped working; it does not start up!

Try resetting it:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

Superdrive: CD works/DVD does not

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