Superdrive Dead - won't accept media

My disk drive was working fine (I played a dvd 20 hours ago) until I inserted an audio disk and quickly ejected it from my wirless keyboard.  It ejected fine, before iTunes even opened, and I just quit iTunes when it did open.  Now it is lifeless, and won't react to or accept inserted media.  Please help!
- I've reset the SMC, reset the PRAM/NVRAM
- I've reparied permissions. 
- I've opened iTunes and used eject from the menu.
- There is no disk image hiding on the desktop or anywhere else.
I have one cause for hope, and that is the drive is still recognized in system profiler:
Disc Burning:
HL-DT-ST DVDRW  GA32N:
  Firmware Revision:          KC12
  Interconnect:          ATAPI
  Burn Support:          Yes (Apple Shipping Drive)
  Cache:          1024 KB
  Reads DVD:          Yes
  CD-Write:          -R, -RW
  DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
  Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
  Media:          To show the available burn speeds, insert a disc and choose View > Refresh
Serial-ATA:
HL-DT-STDVDRW  GA32N:
  Model:          HL-DT-STDVDRW  GA32N                   
  Revision:          KC12   
  Serial Number:          K0ZA6O94515        
  Native Command Queuing:          No
  Detachable Drive:          No
  Power Off:          No
  Async Notification:          Yes
One thing that may be off is Async Notification is "Yes," but I can't find any online info on that.

An update - I attached a new external superdrive and had the same issue - the drive would not respond when connected to my computer, though it responds fine when attached to my laptop and is listed in the system profiler.

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