Superdrive inop. after Mavericks install, any suggestions?

I installed Mavericks on my 2011 iMac via App Store about 3 or 4 weeks ago and all seemed fine at first, noticed a few programs loaded slower and wake time was a little longer, but nothing major until I noticed about a week ago when I put in a cd to add to iTunes that I had to push it in almost all the way before the drive would accept it. You could hear the drive try to read the disc and then it just ejected. I have tried several discs this week and same result, blank cd, dvd, factory cd, all spit out after a few seconds. I have browsed through the support threads and found that this was apparently an issue with the Mountain Lion upgrade as well, and a few people seem to also have this issue with Mavericks. I have seen the posts where people say that the upgrade "pushed an already dying device over the edge" but I find it extremely hard to believe that the drive would function but not recognize media inserted into it without there being a firmware issue of some kind and as little as I use the drive, I seriously doubt that it was "on the edge" either.
So far, I have tried a re-install of Mavericks and "spamming" the terminal with drutil commands, resetting the SMC and resetting the NVRAM/PRAM, none of which have been successful. Since the re-install, the drive now tries to eject the disc as soon as you start to put it in about 3 times and then will let you insert the disc and spits it back out within a few seconds. I am not sure if this is part of the issue, but now when I look in disk utility, the superdrive is there but the letters are greyed out, and when I tried to display it on the desktop, the hard drive would show up, but not the superdrive, even when a disc was in it. It seems as if the OS no longer recognizes the drive.
Any thoughts or suggestions other than "buy a new drive" would be appreciated.

Time to visit an Apple repair station.

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon 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' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name 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l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?

Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

Time machine won't back up after Maverick install

Installed Maverick today on macbook pro, then have been unable to back up to Time Machine to my Western Digital 3TB drive. Last back up was successful just before install earlier today.
Time Machine Error "Files can’t be copied onto the backup disk because it appears to be read-only.
and a second message
Time Machine couldn’t complete the backup to “My Book”. Files can’t be copied onto the backup disk because it appears to be read-only. You may need to repair or reformat the disk using Disk Utility. If the disk can’t be repaired, you must use a different disk for backups. Open Time Machine preferences to select a different backup disk.
First restarting after Maverick install I received an error message that the disk "my book" could not be repaired.
When I go to get info on the external drive, under sharing and permissions it sayes I can read only, and I cant figure out how to change this everything to try is grey'd out.
Any help in fixing the problem and understanding the issue.

I'm also having this issue. I havn't had it before.
Any help would be appreciated.

My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

First, back up all data immediately unless you already have a current backup. If you can't back up, stop here. Do not take any of the steps below.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

We've just downloaded Maverick and the new final cut 10.1. On two separate computers it has crashed and we have lost our entire project that we were editing. Not sure if it is a final cut problem or maverick. Any suggestions on how to get the timeline

We just installed maverick and the new final cut. On 2 separate computers we have had it crash while using final cut and have lost the project. Now we are reading that our time machine is not working with maverick. Any suggestions on how to get timeline back from the new final cut? Thought it was suppose to save automatically.

We just installed maverick and the new final cut. On 2 separate computers we have had it crash while using final cut and have lost the project. Now we are reading that our time machine is not working with maverick. Any suggestions on how to get timeline back from the new final cut? Thought it was suppose to save automatically.

ICloud Drive will not work on my iPad 3. Pages crashes when I try. Setting resets to off after it crashes. any suggestions?

iCloud Drive will not work on my iPad 3. Pages crashes when I try. Settings resets to off after it crashes. any suggestions?

From the Ipad manual - actually the same in Ipad, Ipod, Iphone --- the support site listed has frequently asked questions on Icloud drive.
Set up iCloud Drive
You can set up iCloud Drive using Setup Assistant when you install iOS 8, or you can set it up later in Settings. iCloud Drive is an upgrade to Documents & Data. When you upgrade to iCloud Drive, your documents are copied to iCloud Drive and become available on your devices using iCloud Drive. You won’t be able to access the documents stored in iCloud Drive on your other devices until they are also upgraded to iOS 8 or OS X Yosemite. For more information about upgrading to iCloud Drive, see support.apple.com/kb/HT6345.
Set up iCloud Drive. Go to Settings > iCloud > iCloud Drive, turn on iCloud Drive, then follow the onscreen instructions.

HT1338 I can no longer AirPrint to my Dell AIO Printer since I upgraded to Mavericks. Any suggestions?

I can no longer AirPrint to my Dell AIO Printer since I upgraded to Mavericks. Any suggestions??

Okay. That is a good result. It proves you have a working network connection between the Mac and the Dell.
So with the printer not showing using Bonjour, you could try adding the printer manually. With Printers & Scanners open, click the plus button to add and then select the IP icon. You can then enter the IP address of the Dell. Set the protocol to HP Jetdirect-Socket. Leave the queue name blank. Change the Name from the IP address to Dell Wireless. Leave the Location blank and in the Use menu, select the model of Dell you have. Then click Add to complete the queue creation and then see if you can print.

My printers are not working after mavericks install. What can I do to fix - PLEASE HELP! It is my lifeline - we are a print shop!

My printers are not working after mavericks install.
The printer just PAUSE and can't be resumed.
What can I do to fix - PLEASE HELP!
It is my lifeline - we are a print shop!

Go to the printer manufacture website and download the drivers for your printer model for OS X v10.9 Mavericks.
Then open System Preferences > Printers & Scanners > Print
Select your printer on the left then click - (minus)
Then click + (plus) to add the printer.

I used to be able to keep my finger on a key to select an accent in mountain lion but I cannot do the same thing in Maverick. Any suggestions?

I used to be able to keep my finger on a key to select an accent in mountain lion but I cannot do the same thing in Mavericks. Any suggestions?

I found the following info at file:///Users/gordondoyle/Desktop/Mac%20OS%20X%20Tips.webarchive
Here’s yet another iPhone feature that has cropped up on the Mac in Lion. While typing, simply pressing and holding on a key will bring up a popup showing all the possible diacritics (accents, cedillas, etc.) that can be added to the letter. You can then choose from the possibilities by pressing the corresponding number on your keyboard, or by clicking the one you want.
This seems to be a fairly quick way typing accents, and is much easier to use than the old method which involved remembering a number of Option key combinations. It does have one drawback however — it stops you from pressing and holding to write a long line of repeated letters, like thiiiiiiiiiiiiiiiis.
If you don’t regularly type accents, then losing the repeated character functionality might not be worth it for you. In this case, you can disable this new feature using a Terminal command. Open up Terminal (located in Applications/Utilities), paste the following line and press Return.
defaults write -g ApplePressAndHoldEnabled -bool NO
You will need to restart each application for the changes to take effect. Simply repeat the command with YES at the end to reverse.
and it seems to be related to your suggestion that I follow the threads related to the link you provided except that the above info is the reverse of what I think that I need to do. I will try what is shown in the threads however and see what happens - most appreciatively!

MY macbook pro is slow to start up after log in. any suggestions on where to start addressing the problem?

MY macbook pro is slow to start up after log in. any suggestions on where to start addressing the problem?

Delete any items in System Preferences > Users & Groups (or Accounts) > Login Items
Same for HD > Library > StartupItems
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon on your Deskop.
Click Get Info. In the Get Info window you will see Capacity and Available.
Make sure there's a minimum of 15% free disk space.

Lost document files after Mavericks install

After Mavericks install from App Store, document folders located in Dock are replaced with question mark icon; unable to locate files in Trash, iCloud, or Finder.
While I appreciate feedback on backups, never have had issues losing files before when installing apps from App Store. Please advise.

I have the same problem. It just accured today, and i updated to Mavericks several weeks ago. I cant open several folders in Finder but when i right click on them it say that they contain eg. 5 Gbit... But i still cant see/open anything in some folders.
Also yesterday (right before i realised the Finder problem) my computer was slow and acting weird so I tried restaring it, and after it sayed that my start-up-drive (or somting like that) was nearly full. It wouldnt start propoly after that, but then after a few goes I got it to work... I have no clue whats going on really..

Usb ports not working after mavericks install

After installing Mavericks on my mac pro the usb ports are not working for my printer or other usb drives. the only item i can get to be seen via usb is an apple optical mouse. any suggestions would be great.

Hi there grnded189,
You may find the troubleshooting steps in the article below helpful.
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
You may also want to reset the PRAM and SMC as well.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
-Griff W.

CDMA USB Modem Not Working After Mavericks Install

I use my LG VX9100 (Env2) as a CDMA USB internet modem, and it worked fine in Mountain Lion on a Mid 2012 Macbook Air and all other Macs I tried it with. After upgrading to Mavericks, I am not allowed to initiate a connection because the I get a message of "No SIM" after it tries to initialize from the menubar. The phone works fine and I have confirmed that all of the settings are the same. The phone is on Verizon, so the phone has never had a SIM card. This all worked prior to the Mavericks install, so it appears to be a bug. Any suggestions of what to try?

Hi, no drivers were required in the past, basically just had to type in the phone number as the account name followed by @vzw3g.com and enter VZW as a password and it would connect right up using the built in cell data of the phone plan. Only works with dumbphones as far as I know.
So, unless mavericks is subtracting features rather than adding them, the built in drivers should still be there. I have tested it with 10.6 through 10.8 and settings are accesable via the "Network" PrefPane and it always recognized it from a fresh install of OSX. The following article suggests that they have been built into OSX since OS 10.2:
http://www.engadget.com/2005/01/18/how-to-use-your-cdma-cellphone-as-a-usb-modem /
That article was written in 2005 and said that some carriers would need a driver, but I know for sure that more were added since then as I have used built in drivers from 10.6 to 10.8.
Windows may need drivers, but mac has had most CDMA drivers built in for over 10 years now. The VX9100 uses a generic vendor driver, but OSX had selections for most major cell phone manufacturers built in for any custom requirements. There just doesn't seem to be a reason to get rid of the feature now.
Given the fact that it does show up in the menubar like it used to shows that the mac can tell that it is a modem and has the drivers there, but they aren't working properly.

Imac screen went dark after power interruption any suggestions?

My son's imac screen went dark after a power interupption (someone turning the computer off by pulling cord out of electric socket) and I can't get it to go back on. I've already tried depressing the "command, alt,p and r" keys to get a restart, and while it did restart, still no picture on the screen. Occasionally you can see white staticy lines, but mostly it is just dark. I've seen the suggestions to update software and back up data but that isn't possible as far as I can tell because I can't see anything on the screen - it is totally dark! Any suggestions? He is coming home from a trip today and hasn't had any access to computer for some time - he is going to freak

First try iMac SMC and PRAM reset, please do each of them 2x. If that does not work then try restarting in Safe Mode, this will clear some caches. You did not mention the version of OS X running on the machine, if you are running Snow Leopard then install the Snow Leopard disc in the SuperDrive and restart, when you hear the start up tone hold down the Option key and start from the SL disc and run Disk Utility and Repair Disk Permissions & Repair Disk.

Superdrive inop. after Mavericks install, any suggestions?

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