SuperDrive is not reading discs

Hello, I have an IBook G4 and recently every time I put any disc into my SuperDrive, it won't read the disc and it will just eject it. I can't even enter the disc to do the hardware test. Any suggestions?

Hi Rod:
Welcome to Apple Discussions.
If you have access to a second Mac with a functioning optical drive you can try it in Firewire Target Disk Mode. Let me know if you have access and I will post step by step directions of how to go about it.
cornelius

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Superdrive does not read discs after upgrade to 10.5.2

Hi just upgraded to 10.5.1 (via purchased Leopard pack). NO problems all ran well for a week.. then I installed upgrade to 10.5.2 and now my superdrive refuses to recognise blank CDs and DVDs, but seem to read some burnt media (but not all) which could be read before...can anyone help?
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B02
SMC Version: 1.16f8
Serial Number: W8739DHKX92
Sudden Motion Sensor:
State: Enabled
HL-DT-ST DVDRW GSA-S10N:
Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K1P794A5708
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Message was edited by: heritagefutures

In this forum
http://forum.rpc1.org/viewtopic.php?t=42725&postdays=0&postorder=asc&&start=0
they tell that Dell released A101 in 9/10/2007
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&re leaseid=R166212&SystemID=XPS_M1330&servicetag=HXW2FD1&os=WW1&osl=en&deviceid=159 81&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=32&fileid=224 422
In the same forum in this post
http://forum.rpc1.org/viewtopic.php?t=42502
there is a link for a firmware called "GSA-S10N - Firmware AP12 (APPLE)" (I read that a MBP user had a laptop from Apple with that firmware) and direct download link is
http://forum.rpc1.org/dlfile.php?site=firmx&file=GSA-S10N_AP12Apple.zip
Who is brave to try an upgrade? :-D

HT3964 2009 macbook pro superdrive will not load discs

2009 Macbook pro superdrive will not accept discs. The loading mechanism appears not to be responding. The mechanism may be jammed as it will not allow the disc to be fully inserted. Last time I played a disc I had trouble ejecting it. I managed to get disc out can't remember how. Think the disc must have partially ejected and I managed to pull it out. Can anyone help?

Hi kayj128,
Thanks for using Apple Support Communities. This article has steps for troubleshooting the SuperDrive built in to your Macbook Pro:
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Doesn't accept discs
Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
Try another disc to see if the issue is being caused by a specific disc.
Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
Allow the drive one or two seconds to accept the disc while it is fully inserted.
Reset the System Management Controller (SMC).
If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Cheers,
- Ari

Hp-dvd-ram-uj8c2 not reading discs

hi there, i have a problem with my hp-dvd-ram-uj8c2 device, its not reading discs,but on properties it shows the device is working..
thanx

Hi @codesa ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your optical drive will not read disks but shows that it is working properly in Device Manager. This may be due to it requiring a driver update?
Have you done all your Windows and HP updates?
Here is a link to the HP Support Assistant to aid with the HP updates.
If you are unable to update please note this solution by @DavidPK hp dvd ram uj8c2 won't update on hp pavilion
I hope this helps!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

MacBook Pro optical drive will not read discs

My 2011 17" MacBook Pro will not read discs. Whenever i inject a disc, it does not start spinning and ejects after about one second.

Thanks Silvergc. That's exactly want I did and all is ¡muy bueno! now.

After installing lion my superdrive does not read dvds

After the genious bar installed lion my superdrive does not read dvds. I put in the dvds and the drive churns for a bout 3 minutes and the spits out the dvds full of scratches.
I have read online that other people have had similar problems with lion.
Is there fix for this? or does anyone know if apple care covers this?

Zap the PRAM and Reset the SMC, then try loading a DVD again.

HD needs repairing but optical drive NOT reading discs.

My problem is this: I have a June 2010 21.5" iMac which is out of warranty. Disk utility says my HD needs repairing. No problem, I have the original install DVD. Trouble is my DVD drive has suddenly stopped reading discs! I rand Apple tech support for help and I asked them if I could simply buy a usb external DVD drive and re-install that way? Since I will also have to reinstall from DVD; Logic and Pro-Tools. He said no! Consequently I'm booked in for repair next week at an Apple store.
Is that a way of Apple making money and I CAN actually repair the HD via an external usb hard drive?? Did he convince me to take it to an Apple store so they gain cash from me that way?
Do I take it in for repair? The Apple Tech Support guy gave me no clue as to how much this is going to cost.
Or don't take for repair and buy an external usb DVD drive?
I struggle with computers at the best of times!
Any help greatly appreciated.

I've used ancient Compaq "Multi-bay" external drives and a variety of other random-vendor external USB drives with Apple laptops and Apple servers, and they've worked. In several cases, I was using the old Compaq drives because the integrated DVD drivers were dusty or had failed — DVD drives of all sorts can and do fail, Apple, third-party and otherwise — and the Compaq drives were handy. That Compaq Multi-bay drive booted an Apple Xserve Intel box with a bad slot-loader, too.
If one drive fails, debugging suggests trying a different drive.
If you don't want to be concerned about compatibility, order one of those (not cheap) Apple external DVD drives. I now have a couple of those around, and they work.
It's quite true that newer Apple laptops don't have DVD drives, though most of these systems offer a recovery partition on the disk, the ability to create external recovery partitions on the device of your choice, newer ones have Internet-based recovery if you're lacking a drive (booting from Apple's servers via the Internet), and the Mac boxes I've tried will boot from various random USB devices including the old other-vendor DVD drives, and from the Apple external DVD drives. With another Mac with a compatible wiring connection (Thunderbolt and cable on newer Mac systems, and FireWire and cable with a pair of older Mac systems), Target Disk Mode (TDM) can be used. The installations can also be copied to other hard disks, and it's also possible to network-boot most any Mac system, if you have a server around. And there's also the remote disk installations that some Mac systems can offer. Put another way, there are various and good alternatives to device-integrated DVD drives.
DVD is an old and mechanical technology, and it's variously a flaky one. Given a choice, I'd rather boot OS X off an external hard disk or solid state or flash device or via TDM, just because it's faster and more compact. This because I'd rather not carry around the weight and volume of that DVD drive all the time, on the off chance I might sometime eventually need to recover. But an external random DVD device does work, too.
As was mentioned else-thread, there is no special chip required in the drives. Given the command set and status-level differences from drive to drive I've seen and given the failure rates I've witnessed with DVD and CD drives from all vendors including Apple, I wouldn't expect every drive to work, but I've seen nothing that Apple does here that would prevents a random drive from working. And I've used random drives...

PC will not read disc which came with N95 8GB Phon...

Upgraded to N95 8GB. So far so good, then !!!. Came back from hols to link with PC to find that the CD drive and DVD drive will not read the disc which came with the phone. PC will still read other discs but not the Nokia disc. What is the disc format and can I get what is on the disc elsewhere?

It's probably just a damaged disc. You can download the PC Suite software from www.nokia.com/pcsuite, as far as I know you can't get replacement CDs.

DVD RW drive not reading discs

Hey guys, I have a G61-210CA (HP Laptop) and the DVD RW drive no longers reads discs. I have tried running the Mr Fix it tool which could not repair the problem. I have tried uninstalling device from device manager and reinstalling it. I have removed the upper and lower limits in an effort to solve the problem. I am still having the same issue. When I put in a disc it does not recognize disc. The light comes on and the drive spins, it is just unable to read it. Any suggestions?

Replace the defective drive.

Pavilion Dv6 Blu-Ray/dvd player not reading disc's.

i need help, my pavilion dv6 do not play disc. wat i may do..

Hello man-el,
Welcome to the HP Forums!
I understand the computer cannot read CDs. To assist you properly, I do require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new hardware, software or drivers on this computer, before the issue appeared?
Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Thanks for posting on the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Flashing question mark/will not read disc.

So, I've seen other discussions here and tried to apply them to my own problem, but nothing seems to work so far. If anyone can offer any help, this would be great.
I was updating routine software and it asked if I wanted to restart now. I chose yes and it shut down, restarted to the flashing question mark. I tried restarting by holding down the power and c key many times. I know I need to install Mac OS X Install Disc 1, but my Macbook is not reading the disc. I tried putting in disc 2 as well but it doesn't recognise this one either.
Thanks.

Hi,
Hold the option key on startup. If a boot manager doesn't appear there may be hardware issues.
If a boot manager appears but you can't see a CD icon there may be a problem with your optical drive (or media).
Good Luck!

DVD player not reading discs. Any DIY advice?

Hello Everyone, my DVD player suddenly isn't reading discs. It just makes a ticking noise. Does anyone have DIY repair advice? Thanks! Kristina
Solved!
Go to Solution.

Clicking sound indicates optic lens is trying to focus on disc, 2 DIY options, try both. First make sure discs are clean & have no finger prints or smudges on them, second, if the lens is dusty you can open the drawer and shoot some air duster striaght in the center (the compressed air duster you find in the computer dept. for cleaning keyboards & dusting screens). You can put the straw in the opening about 1 inch, directly in the center, make sure the can is upright. If this doesn't work, it might be time for service.
-Agent M
www.facebook.com/geeksquadrecon
www.twitter.com/geeksquadrecon

Ibook g3 dual usb not reading discs?

Hi,
my ibook g3 is not reading any cds, i put them in, then it messes round abit and then it spits it back out? is there any way to fix it???

You may want to try a CD drive cleaning CD and see if it does any good.

Macbook Not Reading Disc

I went and purchased Microsoft Office 2011 to install on to my Macbook Pro, but once I insert my disc..the loading stalls. The icon doesn't show up on my desktop and I've always ended up going to Disk Utilities to eject my disc.
Is there a problem with my disc drive or do I just need to get it cleaned?

The same has happened to me recently with "MS Office 2011".
At the same time, I had also bought from an Apple Store copies of: "Things" on CD and "iLife 11" on DVD. "iLife 11" installed but "Things" did not - it stalled exactly as the "MS Office 2011" does. I then recalled that I had bought "Bento 3" some months before and that had failed to appear on the desk top when I tried to install it. I got the Bento folk to provide me with an online download on that occasion as I thought the problem was with the disc.
Movies on DVD work just fine.
So it seems that Apple (DVD) installation discs work just fine - but other installation discs (CD and DVD) don't.
I've been reading the threads on the message boards and about the problems with superdrives on MBPs. I'm going to give the compressed air, the disc cleaner, and the resetting the PRAM options ago. I've already reset the permissions using the Disk Utilities - with no effect.
If those fail, I'll be asking the Geniuses at Apple what to do and I hope they will come up with a decent answer why Apple software installs but other companies' software doesn't.
After that the next step will be a request for a refund for "Things" and "MS Office 2011".

DVD Drive not reading discs

Hi, I have a Pioneer DVD-R DVR-117D superdrive that came with my computer from apple. I have a project that I am trying to put onto a DVD-R dual layer disc but my drive just ejects the disc after attempting to read it for a little while. Any suggestions are appreciated

The DVR-117D is in reality a DVR-108 with some functions either slowed down or disabled by Apple. One of the disabled functions was double layer burning.
If you wish to restore this ability, you'll need to flash the drive to a DVR-108 with the firmware available from Pioneer here.
You can get instructions for doing this at XLR8yourmac.com, but some of the links on that page are outdated. The flash utility mentioned is now at version 2.2, and the firmware you should be using is the one I linked to above.
Now, you've stated that you bought DVD-R DL, which this drive won't burn. It will burn the DVD+R DL, though. In any event, Apple specifically recommends that DVD-R DL not be used.

SuperDrive is not reading discs

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