Superdrive keeps ejecting blank dvds and movie dvds

I have a macbook pro which is about 1 year and 4 months old. I was burning dvds fine two days ago. However, today every dvd i insert ejects after 10 seconds.
Cds are able to mount and I can burn on them too.
I have searched all over the internet and I still havent been able to find a solution.
Anyone else have this problem
Message was edited by: kmac1985

i got the same problem now! working fine a couple of days ago and now i cant burn any DVDs anymore. My laptop is 5 months old.. i am getting sick of this laptop, it feels like something is always broken but after awhile (approx. 1 month) an update fixes it, but to destroy something else. So, i guess i will have to wait a month or two until i can burn DVDs again...Seriously, PC Laptops are more stable than this worthless laptop.. and this user forum *** aswell.. no one from Mac reads it and there are not many solutions in here ..only complaints like my message here....
customer relations: very bad
customer satisfaction: medium but getting worse
support: ****!
loyalty to mac: getting lower

Similar Messages

IDVD problem burning and multiplexing - gets stuck but ejects the DVD and the DVD doesn't play

I am having trouble burning DVDs. Everything seems to be working fine during the iDVD project creation. I can watch the movie and select scenes within iDVD. Then, when I go to burn the DVD, it gets stuck at the burning/multiplexing stage - the wheel just keeps spinning and says there is about a minute left. Yet it ejects the DVD and the DVD won't play when inserted into a DVD player. It will show the intro and the scene selection pages but when you click on one of the scenes, it gets stuck and doesn't play. I have already uninstalled and reinstalled iDVD. The problem persists. It seems like the burner itself is the problem. What can I do to fix it? I have Mac OS X Version 10.6.8 with a 2.8 GHzintel Core 2 Duo and iDVD version 7.0.4.

Hi
Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
So first - turn on TV-Safe area and move any object well inside of this.
Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
Now my long long list on Multiplex Error
LONG LONG LONG LIST
Multiplexing Error
PART One.
Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
I only use.
Video - StreamingDV (miniDV tape via FireWire) and
Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
Photo - .jpg (.bmp known problematic)
Chapters !
A. Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
B. Location of Chapters
• Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
• Not in a transition (or within 2-3 seconds from it)
Important when from iMovie HD6 or previous - Now also observed when using FCE 4
PART Two.
from Robert Modero.
"Multiplexing Error. Problem during initialization of tracks"
Simply remember to add subtitles to your Quicktime files and menu buttons.
Once I did that, I was back in business.
from Boise Jim
Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
I always makes a DiskImage first and test this so that it runs OK
I use only - Verbatim DVDs
I use only - DVD-R
I burn at an as slow speed possibly e.g. x1
This gives good DVDs
PART Three.
Multiplex Error
Chuck, Chicago 2/7/2009.
Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
2. Disconnect any other external devices not absolutely needed.
e.g. external USB/USB2 hard disks, other FW hard disks etc.
3 Chapter marks in transitions - minimum 2 sec from
FROM Bev.
(Not a 'guy' but I will answer!)
First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
Also, choose a slower burn speed, 4x or less.
Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
From. Boise, Idaho
I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
It worked, and I got a clean burn from iDVD.
Hopefully this can help other people.
by dheb0422
Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
One user more writes
To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
Video from both passed from FCE 4.01 with chapters
One project worked fine in creating disk image file
The other gave Multiplex Errors
I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
This time multiplex errors gone
So had something to do with chapters
So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
When I removed "bad" chapter mark (and others in), no multiplex error
As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
Rich839
In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
Russ One - suggest this
Multiplex Error-There was an error during muxing preparation
One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
Summary - What to try
1. Chapters
• Only A to Z and 0 to 9 in chapter title
• No Chapter mark at very beginning of movie
• No Chapter mark in or within 2 seconds from any transition in movie
2. TV-safe area for buttons (no one outside this)
3. Safe re-boot
4. No other external devices connected - that are not needed
SDMacuser adds to this
• On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
5. Minimum of 25Gb free space on Start-up hard disk
6. Make a DiskImage first - reduces where problem originates
7. Trash iDVD pref. file
8. Make a new iDVD project
9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
Yours Bengt W

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On my iMac the superdrive keeps ejecting my blank DVD. What's the fix?

It's a DVD-R Verbatim disk. What's the fix?
Thanks.

First thing is try another brand of DVD-Rs. Some are more reliable than others.
If that doesn't work, does it eject CDs as well? Movie DVDs?
Let us know, we'll keep working with you.
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Drive keeps ejecting Blank DVDs but will read DVD with media in it

I am at loss what to do. Whenever I put in DVD with media in it (including +R), it plays and reads it all just fine. CD data reads no problem too. However, when I put in a Blank DVD, it chugs and ejects it out completely.
Preferences are fine. It says 'Ask What to Do' is set when 'You insert a Blank DVD'
Here was how it started. Previously, I could put in a blank DVD and it would be just fine but I'm having problems burning after the 10.5.6 update. Read in a post somewhere to try resetting your PRAM which I did and now it won't accept the blank DVDs. Everything else is fine.
Would really appreciate ANY help I can get!
Hardware Overview:
Model Name: MacBook Pro 17"
Model Identifier: MacBookPro2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP21.00A5.B08
SMC Version: 1.14f5
Serial Number: W86470M9X6C
Sudden Motion Sensor:
State: Enabled
MATSHITA DVD-R UJ-85J:
Firmware Revision: FAV1
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
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Reads DVD: Yes
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DVD-Write: -R, -RW, +R, +R DL, +RW
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Media: Insert media and refresh to show available burn speeds

Everything in your post indicates you're having the problem with a MacBook Pro. If that's the case, we need to get your post moved to the appropriate forum--it's currently in the iBook G4 forum.
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SuperDrive automatically ejects blank DL DVDs (which worked before)

Hi. I'm going to repost here something I (incorrectly) posted on the iMac G4 thread (just in case it's a hardware related issue, which I don't think it is).
Anyway, I usually burn a "Bulkpaq DVD+R DL 2.4x 8.5GB" every month or so with my iMac. It's been ok until the last time I tried: the blank DVD is now automatically ejected from the computer a few seconds after I insert it.
I've read other people's threads asking about this same problem, and it is usually a media problem (testing with some other branch usually does the trick).
However, in my case, it cannot be the media (or, at least, it cannot be just the media) because I usually buy them in 25 unit packs, and all previous units from the current pack (6) worked, but now none of the remaining DL-DVDs (19 of them) do work anymore.
So... it could be that somehow the extreme hot in my room has ruined the remaining blank DL-DVDs however, since I recently upgraded from 10.5.6 to 10.5.7, I would blame the software upgrade. What do you think?
It could also be a hardware problem, but I still can burn other media (I haven't tested with other DL DVDs, but I have just burnt some CDs and single layer DVDs and they do work).
In some other thread, they have already explained me how to "revert" to 10.5.6 (basically do a fresh install on an external HD and then update up to 10.5.6), and I will try this later this week.
In the mean time, I would like to know if the "revert" process is worth the time. Mainly because the 10.5.7 changelog (here: http://support.apple.com/kb/HT3397) does not say anything about the SuperDrive.
Also, any other idea would be highly appreciated
Thanks.

Ups... I some how missed this other thread here: http://discussions.apple.com/thread.jspa?threadID=1644860&tstart=0 where they are experiencing this same problem.
Could anyone please remove my thread?
Sorry for the inconvenience.

Superdrive keeps ejecting without a dvd

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Reset the SMC > http://support.apple.com/kb/HT3964
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Ive noticed annoyingly that if I have a dvd in my superdrive (tried with other discs and same problem occurs) whenever I wake the computer from sleep or start it up from a shut down it always forces the disc to eject. I can hear it start spinning the disc and then slow down. It repeats this about 3-4 times before ejecting the disc. Once the disc is in there it reads it fine. Even if i close the lid of my macbook pro and open it it sometimes ejects the disc.
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Outputting a finished FCPX film to Vimeo, DVD and .mov

I have just finished editing a film and now need to get a DVD copy for sublitting to the film festivals, and a .mov file for uploading to Vimeo and also for putting on my website.
I created a .mov file by going to the Share menu and choosing Export media. That gave me a 2.5gb file [for a 3min film] and the quality seemed great. I then also used the Share menu and chose the DVD option. The quality of this was not great though and it gave me a very soft image.
Would I be better off using something like Compressor to make a DVD and then also being able to create different size .mov files for things like VImeo or should I just burn my existing .mov file with Toast?
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It sounds like your project is HD. A DVD is SD, so you lose detail, which is the softness you are seeing. Going from HD to SD can look a little better if you use anamorphic rather than letterboxing to deal with the aspect ratio.
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Although Compressor will produce the correct codec and file type to use in a DVD, it will not combine them to make the actual DVD. Since the region code is part of the DVD authoring process, Compressor has no effect on region.
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My imac superdrive keeps ejecting my install disk .

I keep having freeze issues and would like to boot up on my install disk so I can use disk repair. However it will not accept the disk. It just ejects it.
help
<Edited By Host>

Not sure which iMac you have or what OS X it is running, but
If your iMac is running Lion, Mountain Lion or Mavericks, use OS X Recovery instead of the Install Disc.
see > OS X: About OS X Recovery
If your iMac is running Snow Leopard or earlier, then something is wrong with your Superdrive or your Install Disc.
If other DVDs and CDs are working in your Superdrive, then contact Apple Support and order a new Install Disc.
see > http://www.apple.com/support/contact/
If no DVDs or CDs are working in your Superdrive....?
1. Try the steps, at > Apple Computers: Troubleshooting the slot-loading SuperDrive
2. Try cleaning it with a Lens cleaning kit. example > Memorex-CD-DVD-Player-Laser-Lens-Cleaner
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Superdrive keeps ejecting disc

I have a 1 ghz 17"powerbook, matshita UJ-815 superdrive, running 10.4.2 and all the latest updates, I have run disc first aid, checked and deleted the duplicate fonts, reset the PRAM, restarted with the disc in, re-inserted the disc numerous times in a row, All to no avail, evertime I insert anytype of disc, after about 35 seconds, and a few "reading disc" type of sounds, the disc ejects, this applies to anytype of disc, cd's dvd's new, already burned, etc. I have tried them all. I have read a few other posts about people having the same problem. Apple care has run out, and the nearest apple store is 2 hours away. Any recommendations, I am considering purchasing a new superdrive from here :
link
And then follow this procedure:
http://www.pbfixit.com/Guide/55.8.0.html
Any advice before I proceed would be greatly appreciated!
Thanks!
Greg
[ Edited by Apple Discussions Moderator; href URL ]

RE: superdrive spits out dvd and cds
( msg # 1.: Posted Feb 8, 05 9:58 pm )
Jeffrey Foote
Joined: Jun, 2003
Posts: 9
I have used the procedure below 4-6 times in the last 6 months, has always worked until this go around tonight. I don't see any other suggestions.... so it might help.... I'm trying again now.
Note: I'm using 10.4.2, but no relationship to software recent software install or upgrade... just decided not to work.
•I did read an apple note that changing batteries while unplugged an asleep can mess with power manager...... and that seems to be the case when the disk is quietly never being accessed before eject....
I have the same 17 1ghz powerbook, and just fixed this problem for 2nd time in 6 months. (No clear idea why it happens.... from posts it appears that power manager/battery processes sometimes fool the drive into thinking it must act that way)
anyway, I followed ALL of the suggestions posted in these discussion areas, none worked alone... this is the order that did it.
1. Reset PRAM by restarting holding down apple-option p-r until 2nd restart sound
2. nvram reset (see this post)
Macintosh: How to Reset PRAM and NVRAM
... Article ID: 2238. Created: 1987-06-02. Modified: 2004-06 ... steps in the Solution section of technical document 42642: "Macintosh: Computer Starts to Text-Based Open ...
(basically says restart with option-apple-o-f
at prompt type
reset-nvram (hit return)
reset-all (hit return)
Document No. 2238
http://docs.info.apple.com/article.html?artnum=42642
3. power manager reset-
shut down, unplug, pull battery
- hold down apple-option-shift-power button
- release, then replace battery
-restart
PowerBook G4 (12-inch)  PowerBook G4 (12-inch DVI)  PowerBook G4 (12-inch 1.33GHz)  PowerBook G4 (12-inch 1.5GHz)  PowerBook G4 (15-inch FW 800)  PowerBook G4 (15-inch 1.5/1.33GHz)  PowerBook G4 (17-inch)  PowerBook G4 (17-inch 1.33GHz)  PowerBook G4 (17-inch 1.5GHz)
1. If the computer is on, turn it off.
2. Reset the power manager by simultaneously pressing and then releasing Shift-Control-Option-Power on the keyboard. Do not press the fn (Function) key while using this combination of keystrokes.
3. Wait 5 seconds.
4. Press the Power button to restart the computer.
this worked..... good luck

External Superdrive keeps ejecting disc

Ok, I've had my Superdrive since March this year and it's possibly seen around 20 - 30 discs in total.
Given that it's just over 6 months old, why the **** has it started to play up?
Cd's load and play with no issues but load any DVD and it just gets spat out.
Looking around the Apple (gated) community and it does seem to be an issue with these drives - funny how my old DVD player (and CD players) are all happily ticking away with at least 12 solid years of use each.
Any ideas people, before I take my sledgehammer to this seemingly worthless piece of crap (lost the receipt so it's probably a paperweight - my bad)?
Thanks in earnest,
Gary

If you are still able to play CD's, but not DVD's, you may have already changed the SuperDrives "Region Code" 5 times, that may be why it will not play the DVD's you are inserting.
DVD Player 5.x: DVD region codes:
Important: You can set the region code for your DVD drive only five times (including the original setting). The fifth time you change the code, it will be permanently set.
DVD Player 5.x: Change the region code of a DVD drive:
Determine the drive’s current region code
Choose File > Get Disc Info and click Regions.
Are these DVD's that you have burned?
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Have you tried a number of DVD's to check that they ALL will not play?
You might need to wait for one of the more experienced forum members to help answer your question if these haven't helped.

Superdrive keeps ejecting blank dvds and movie dvds

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