SuperDrive not reading any DVDs or CDs

My Matshita UJ-857E (ZA0E) SuperDrive died on me....
It now does not accept any CDs or DVDs and instead just spits them back out a few seconds after putting them in the slot.
Running Leopard 10.5.5 on MBP (Aug. 2007)...
I really need to use the drive.
I am out of warranty and am prepared to purchase a new drive if required, but want to leave that as the last option. Any hints as to fixing the drive will be greatly appreciated. (I guess ruining the drive by doing something stupid is not a problem... it's already ruined!)
Thanks!

Hi
A viable option is an external drive, such as made by LaCie. I bought a FireWire drive a few years ago and it's still a useful spare. Getting a new drive fitted inside your MB now it's out of warranty will probably be very expensive.
Bob

Similar Messages

Still no fix for superdrive not reading any disc at all?

I've searched through the forum and it seems like there's still no solution for the superdrive not reading any sort disc at all. I have had this imac for almost a month. I rarely have used the superdrive but was trying to play a normal audio cd tonight and upon further investigation found that the drive is not reading any type of disc.
If a disc is loaded, the drive whirs/beeps 4-5 times while trying to read the disc and then ejects it. this happens for dvd movies, audio cds, osx install disc, etc.
I did successfully play and rip some cds a few weeks ago when the imac was first purchased. I have not inserted discs often enough in the past to substantiate that upgrading to 10.4.5 or 10.4.6 affected the drive's performance.
Think I need a new drive or could this be software related?
imac intel core duo 17" Mac OS X (10.4.6)

I want "solved"
You can add me to the list too - I check this page frequently for a reply from an apple representative - to no avail.
My computer is less than 2 years old, purchased brand spankin' new, w/o the warrantee - but hey when you pay that much for your 'puter it should not break down at ANY time during (at least) the first 5 years, unless gross negligence and disregard is involved (which is is not).
I would not categorize myself as being in the 'high usage' category for burning either dvd's or cd's, but here I am less than 2 yrs after purchase w/ a superdrive that can't even read a store-bought cd, and oddly enough the problems I am having DO seem to coincide w/ download of a 'security update.'
Hmmmm......
I would like, at the very least, a helpful suggestion from someone working for Apple - if not an acknowledgement of an actual issue with a faulty (expensive) product.
A guarantee of satisfaction with a purchase should not be wrapped up in purchase of a service plan - good customer service is good policy, and should be provided as a means of standing behind the quality of a product you both sell, and believe in.
There is no good reason why my computer should be broken, and there is no good reason why it shouldn't be fixed - and I see a lot of you have even more reason for complaint than I do. It is irksome in the extreme that this issue seems not to warrant the attention from anyone who can make a difference to our plight.
One would think that a drop-down menu on an official web-site would have a better response rate from affiliated 'professionals' - but we all know the old adage about assuming...
Hey - maybe customer service really is dead - and I might believe that if it weren't for the fact that I respond, personally, to customer e-mails on a daily basis...
Where is our response?
I apologize for the lengthy "blog" - but short and sweet hasn't done the trick..maybe this will?? We can only hope...

HT2801 My DVD drive is not reading any DVD

My iMac's DVD drive is not reading any DVD. Whenever I am inserting any DVD, The DVD icon is not appearing and the DVD is ejected out after sometime. I have also tried the troubleshooting steps given in the apple support site by restting the SMC but my iMac still does not read any DVD. What do I do now? Somebody help me.

Could try purchasing a commercially available, retail dry brush CD/DVD lens cleaning system disc. These can sometimes revive a malfunctioning optical disc drive.

Superdrive not reading older DVDs since Lion

Have a 2009 Mac Pro, just updated to Lion. The installed Superdrive spins and nothing gets mounted. In order to eject, I have to shutdown, and catch it when I start again, by hitting the keyboard eject button.
The particular DVD is a transfer from VHS tape made years ago. It plays in normal DVD or Bluray players. It just hangs the Superdrive.
I have tried a commercial DVD in my Superdrive and it works just fine.
Any thoughts?
Thanks!
Nelson

I'm having similar problems too since upgrading. I would insert a dvd and sometimes it does not mount. I can't even eject it. Disk utility can't see it either. To get the disk out I have to restart it then is on the desktop and it fuctions as normal. I'm pretty sure it's not the drive as I've never seen this on SL.

HT2801 Hello ..im currently using iMAC snowleopard 10.6.8 3.06 GHZ INTEL core i3 4GB 1333MHz DDR3......my problem is that my mac accepts cds and dvds...but the icon does not appear in the finder and desktop either.....more over it does not read any cd or

hello im currently using....iMAC snowleopard 10.6.8
3.06 GHz intel i3

i need some help please....my mac acceppts cds and dvds... my drive is located at the right of the screen.....but no icon appears in desktop and finder......also...it does not read....any cd....does not read any dvd either.....it ejects the cds after a while on its own....also it does not burn any cd.....wen i tried....errors with 0x06 ....medium errors,....show up.....also...i tried reinstalling the mac os.....but when i restart the pc...and...keep C key pressed...the cd just gets ejected.....can someone please help me with this problem?????? i contacted APPLE too.. but they said it must be a software problem......also no apple macbookair superdrive does not get connected to the mac either.....PLEASE HELP!!!!

Why won't the superdrive read my dvds or cds

I have a mac book pro and the super drive won't read any dvds or cds

SUGGESTION FOR INTERNAL SUPERDRIVE
This might help. If you haven't done so yet, try installing Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 to see if that resolves it. Although it's not specifically for that problem, the firmware update seems to be important for making external SuperDrives work in Yosemite, and it is one step I used to get my SuperDrive to work in a USB external case when plugged into my MacBook Pro.
External SuperDrive DVD player fix - RESOLVED!
This solution worked for my Superdrive, which I had installed in a USB external case, so now it can play movies using Apples DVD Player App, but additional steps may be needed, as I outline below. I had removed the SuperDrive from my mid-2009 Macbook Pro 15" 2.53 ghz to install a second hard drive with Other World Computing's "Data Doubler" adapter, and mounted the SuperDrive in an OWC Value Line SuperSlim external case.
I don't know if the first two steps below are necessary, but I had done them first, because others suggested them as fixes before I found the solution in the 3rd step.
1) I installed Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 (Note: I had already done this step before removing my SuperDrive, which worked fine as in internal drive in Yosemite. However, when I first used the SuperDrive after installing it in an external case, it worked fine for data DVDs, but not for playing movies with Apples DVD Player.)
2) Then I applied a fix on this page, http://www.hardturm.ch/luz/2011/10/how-to-make-the-macbook-air-superdrive-work-w ith-any-mac/comment-page-12/#comment-106449, using Text Wrangler to edit the preference file at /Library/Preferences/SystemConfiguration/com.apple.Boot.plist by adding code mbasd=1 between the two string values. However, that still did not resolve the problem. I left the preference file with the code “mbasd=1″ included, as outlined on that site.
3) Then, I used the fix at http://macriot.com/mcrt/?p=2294 which requires modification of some code embedded into OS X’s DVDPlayback framework; essentially replacing the words “internal” with “external”
That did it! Now my external Superdrive plays movies using DVD Player.

CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

My optical drive will not read any music cds now or recognize a blank cd in the drive. it might read some data discs. what is wrong with it and how do i fix it?

My optical drive will not read any music cds or recognize a blank cd. it might read some data cds. what is wrong with it and how can i fix it?

The optics might be dirty. Try running a cleaning CD through it and see if that makes a difference.
If not, it will have to be replace.
Allan

Combo / Optical Drive detected but not reading CD & DVD

Hi everyone,
Firstly, I apologize if this topic has been covered but I've searched up and down and couldn't find it.
I'm running the following computer:
G4 MDD Dual 1.42Ghz, 1Gb RAM, OS 10.4
My computer has been dormant for about a month now and last night I fired it up with the following problem: _Grey screen with spinning 'loading' icon and it wouldn't get into the desktop_
I managed to successfully boot to the desktop after I did a combination of the following:
1. Reboot in Safe Mode (Shift)
2. Reset NVRAM (Opt + Cmd + O + F)
3. Reset PRAM (Opt + Cmd + P + R)
4. Removed all 3rd party cables
I haven't used the Combo/Optical Drive for about a month now and I decided that maybe I should re-install Tiger. When I inserted the Installer CD, the Combo Drive (1st slot) just ignored it. Initially, Superdrive (2nd slot) also ignores all discs I inserted. After countless restarts, I managed to get the Superdrive to read the G4 Hardware Test CD.
I've done the following:
1. Finder preference is set to not ignore inserted media
2. Tinkered with the Optical drive by unplugging and plugging it back
3. Everything else I could find on the internet regarding troubleshooting it
4. Made sure that the cables are connected properly inside the computer
5. Ran the Apple Hardware Test CD and everything is OK.
6. Checked with the System Profiler and it detects both Optical Drives (1st slot = Combo Drive, 2nd slot = Superdrive).
Now the problem is:
1. Combo Drive does not read any inserted disc (CD & DVD)
2. Superdrive reads but spits them out soon after
3. I can't re-install Tiger
Any advice / suggestions is very much appreciated.

Hi David,
My computer has been dormant for about a month
Have you checked the PRAM Battery, they can cause strange things & last 4+5 years...
http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/
Combo Drive does not read any inserted disc (CD & DVD)
Opticals do go out, but 2 at once doesn't seem likely. What happens if you open Disk Utility then insert a Disc?
Have you tried a Cleaner CD in them?

DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there. It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies. I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive. Computer is out of warranty.

Hello crollinsphoto1, welcome to the HP Forums.
It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
I'd recommend starting with this document:
Resolving DVD and Blu-ray Movie Problems (Windows 7).
Also, are these purchased DVD's or burnt DVD's?
Do the movies play in other sources? (DVD player, other PC)
Let me know how this goes.
Thanks.
I worked on behalf of HP.

Optical drive is not reading any disks

Hello,
whenever I insert a disk (cd or dvd) it does not show up in the finder or anywhere else.
Instead: Toast 7 starts and states that it is an empty dvd.
But Toast does recognize the size of the disk (4.5 GB or 7.2 GB for example).
To get rid of that optical disk I have to open terminal and type in "drutil tray eject". Nothing else worked.
The strange thing is, that this problem occured about a week ago and for some strange reason, it dissappeared yesterday. I was able to read several dvds and cds on Friday. Now the optical drive seems to be completly "ignorant" again.
What can I do?
Is the drive really broken?
Thank you for your advice!

Hello,
my DVD-Burner was replaced by the customer support of the Gravis AG in Cologne.
They also replaced my battery which they identified as defect (Actually, I didn't). The Macbook was less than two months old.
Nevertheless, I am happy to have it back and I would like to thank you for your hints and tips.
diverse Mac OS X (10.4.9)
diverse Mac OS X (10.4.9)

CD/DVD drive does not read all DVD formats and regions

Hi
My Teac-dw-224e-a does not read all DVDs formats and regions.
It does read CDs but no DVDs at all.
Not DVD-R and not even regular DVDs. I have checked the region of the DVD.
I have reinstalled the driver and also tried with different software.
What can I do?
Please help!

Hi
It is possible that your DVD drive has wrong region settings.
In this case it is not able to watch all possible DVD movies from different regions.
Of course you can change the settings 4 times. But after this changing the settings are fixed and its not possible to change it anymore.

" DVD RW Drive " is not reading / writing DVD. It can read only CD.

HP Pavilion dv6-3140se Entertainment Notebook PC
{Personal Information Removed}
Product Number: XS065EA
" DVD RW Drive " is not reading / writing DVD.
The same DVD can be read on my frnds laptop.
Corresponding drivers r up to date.. I even tried uninstall and then restart and then let my laptop install the required driver automatically. I've tried everything I could find on some forums.
I was told to delete " Upper & Lower filters ". I didnt find Lower filter so I had to delete only "Upper Filter".
Plz assist me..
I will be waiting for ur kind reply.
Thank u so much.

The upper and lower filter thing only applies if the drive is not showing up at all in the Device Manager. If it appears as a drive and will perform any function at all, then it is likely a hardware issue. One way you can be sure is to try to boot from a bootable DVD such as a Windows 7 install Disk. If the computer will not boot from such a disk then it is apparent the hardware is defective, not the Windows software because the problem exists even before Windows loads.
The drive has multiple lasers and it is possible for one to go out but not the others. The drive is easily replaced. See below:
This eBay seller ships worldwide. You would have to transplant your plastic drive face but that is very easy to do:
http://www.ebay.com/itm/HP-Pavilion-DV6-3000-DVD-RW-DVD-RW-Multi-Burner-Drive-TS-L633-603677-001-B-/...

DB12 Log:: Could not read detail log aegydpas.cds

Dear Experts,
Last week i updated the BRTOOLS to 7.10 (41) in our Dev system and from that time the Redo Log Back up is getting failed.
I referred the link::
http://forums.sdn.sap.com/thread.jspa?threadID=1294155
But still my Redolog back up is getting failed.
When i try to open the detailed log using db12 it says::
Could not read detail log aegydpas.cds
Current Files Details are::
-rwxr-xr-x    1 pipadm   sapsys      2096665 Aug 09 23:39 libsbt.o
-rwxr-xr-x    1 pipadm   sapsys      6588322 Aug 10 01:11 brarchive
-rwsr-xr-x    1 orapip   sapsys      6761531 Aug 10 01:12 brbackup
-rwsrwxr-x    1 pipadm   sapsys      8672269 Aug 10 01:13 brconnect
-rwxr-xr-x    1 pipadm   sapsys      7344219 Aug 10 01:14 brrecover
-rwxr-xr-x    1 pipadm   sapsys      2753742 Aug 10 01:14 brrestore
-rwxr-xr-x    1 pipadm   sapsys      9193124 Aug 10 01:15 brspace
-rwsrwxr-x    1 pipadm   sapsys      3487223 Aug 10 01:16 brtools
-rw-rr    1 pipadm   sapsys          334 Aug 10 01:16 dbatoolsora.mf
-rw-rr    1 pipadm   sapsys          150 Aug 10 01:16 dbatoolsora.lst
lrwxrwxrwx    1 root     system           35 Aug 20 13:29 backfm -> /usr/tivoli/tsm/tdp_r3/ora64/backfm
lrwxrwxrwx    1 root     system           36 Aug 20 13:29 backint -> /usr/tivoli/tsm/tdp_r3/ora64/backint
-rw-rr    1 pipadm   sapsys         1428 Sep 30 18:27 dev_sapstart
drwxr-x---    2 pipadm   sapsys         4096 Oct 04 15:19 brtool7
-rw-rr    1 pipadm   sapsys     15848554 Oct 04 15:26 DBATL710O10_41-10004181.SAR
Kindly let us know how to proceed with this.
Regards,
Sanjeev

Do we need to run any Scripts after upgrading the BR tools???
Current::
pipadm> pwd
/oracle/PIP
pipadm> ls -ltr
total 264
drwxr-xr-x    2 orapip   dba             256 Aug 02 2010 lost+found
drwxr-xr-x    4 orapip   dba             256 Sep 10 2010 saptrace
drwxr-xr-x    4 orapip   dba             256 Sep 10 2010 origlogA
drwxr-xr-x    4 orapip   dba             256 Sep 10 2010 origlogB
drwxr-xr-x    3 orapip   dba             256 Sep 10 2010 mirrlogA
drwxr-xr-x    3 orapip   dba             256 Sep 10 2010 mirrlogB
drwxr-xr-x   13 orapip   dba            4096 Sep 11 2010 sapdata1
drwxr-xr-x   10 orapip   dba             256 Sep 11 2010 sapdata4
drwxr-xr-x   14 orapip   dba            4096 Sep 11 2010 sapdata2
drwxrwxrwx   12 orapip   dba            4096 Sep 11 2010 sapdata5
drwxr-xr-x    3 orapip   dba             256 Sep 12 2010 sapdata8
-rw-rr    1 orapip   sapsys          895 Oct 13 2010 LASVerify.pse
drwxr-xr-x   18 orapip   dba            4096 Nov 09 2010 sapdata3
drwxr-xr-x   70 orapip   dba            4096 Nov 10 2010 102_64
drwxr-xr-x   15 orapip   dba            4096 Dec 28 2010 sapdata7
drwxr-xr-x   45 orapip   dba            4096 Jan 15 2011 sapreorg
drwxr-xr-x   31 orapip   dba            4096 Jan 15 2011 sapdata6
drwxr-xr-x    2 orapip   dba           12288 Oct 03 21:00 sapcheck
drwxr-xr-x    2 orapip   dba           24576 Oct 05 19:41 saparch
drwxr-xr-x    3 orapip   dba           28672 Oct 07 12:18 oraarch
drwxr-xr-x    3 orapip   dba           28672 Oct 07 15:00 sapbackuppipadm> pwd
/oracle/PIP
pipadm>

SuperDrive not reading any DVDs or CDs

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