Superdrive not working, ejects disks

My Superdrive is not working anymore, it's being recognized in the disk utility but when I insert any disc I hear it reading it for about 20-30 seconds then it just ejects it out.
What would possibly be wrong with it and how can I fix it?
Thanks in advance!

My THIRD replacement superdrive arrived today. Guess what? No matter what disk is used, the disk is NOT supported; it is ejected. Being a contrary person, I turned the sperdrive upside down, that is the Apple logo is down; the same rejection.
My conclusions are:
1. The whole **** lot of air superdrives MUST be returned back to the Chinese factory.
2. Any air superdrive MUST be tested by Apple before shipping.
3, I am in the process of writing a letter to the Apple President Mr. Job asking that he stop hustling new products and FIX some of the core products that don't work.
4. I also suggest that as Apple are incapable of making workable air superdrives, a company such as Hewlett Packard be franchised to make air superdrives. I have a 15-year old HP laserjet that worked the FIRST time it was plugged and it is STILL working.

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USB superdrive not working with Mac Pro

Is there a trick to getting a USB Superdrive working with a Macpro?
The drive in the Macpro no longer ejects and have tried connecting the USB drive to both the front and back ports - does it not work with Mac Pros?
Any pointers in the right direction would be much appreciated.

I had a problem my superdrive. It would play dvd's and cd's that were already burnt but would not burn blank DVDs or CDs- in the recent past it had no problems burning. In addition, the Finder would not display the superdrive. When I put a blank disc in it would go to Disk Utilities and would not allow burning. With help from Apple I discovered the problem-- The settings in CDS & DVDs had been changed from When you insert a blank DVD/CD "Ask what to do to to "GO to Disk Utilities". If this sounds like your problem try changing the settings to this:
Try going to; System Preferences/ CDs & DVDs
Change these two settings to this:
When you insert a blank CD: Ask what to do
When you insert a blank DVD: Ask what to do
NOTE: If they are already set to this you probably have a different problem. If they are set to Go to Disk Utilitiy this is probably a solution.
And
Then go to Finder Preferences
Make sure that under "Show these items on desktop:" that the checkbox for CDs, DVDs, and iPods is checked.
Try to burn the DVD again (reload Disc- perhaps restart) and try again.
Don't know how these setting changed but they did. It worked for me.
Message was edited by: pj176

External superdrive not working properly

Hi, I have a 2012 MacBook Pro and I just recently upgraded to Yosemite. My external superdrive will play audio disks in iTunes but, when I try to burn a playlist iTunes cancels the burn with "unknown error occurred (-50)" Also I can't eject the superdrive when I go into Finder under devices. any help is appreciated thanks

Just about any external optical drive, other than Apple's, will work. For exampe, this one recommended by Macworld:
http://www.amazon.com/AmazonBasics-Writer-External-Optical-Drive/dp/B003M0NT1M?t ag=gmgamzn-20

SuperDrive not working post Mt Lion upgrade

My SuperDrive was working flawlessly on my 2010 Mini. I upgraded from Snow direct to Mt Lion and SuperDrive now only reads CDs I previously burned but not DVDs I burned. The discs I burned are back ups of photos so I can't speak to sound files, etc. Retail CDs and DVDs are ejected without error messages including the Apple supplied DVDs of Snow, support apps and my fresh Adobe Lightroom 4 disc. I repaired disc permissions, reset PRAM and SMC to no avail. Any ideas??

bootloader,
Yes, I previously updated the firmware.
My system info:
Model Name:          Mac mini
Model Identifier:          Macmini4,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          3 MB
Memory:          8 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MM41.0042.B03
SMC Version (system):          1.65f2

HT2801 USB Superdrive not working

I currently posess a macbook pro which has a non-working disk drive. so to save time i bought the usb superdrive to see if i could work on a class of mine that requires a computer disk. however it isnt processing the fact that it should play the disk when inserted in the drive. I have it plugged in but for some reason the superdrive is not working. what do i do to make it work? do i need to get my macbook pro repaired?

Take the Mac to the store, plug each candidate in and check in the System Profiler to ensure it is getting recognized and all its capabilities enabled. About this Mac / More Info... / System Report / Disk Burning. Be sure to refresh the info after testing each drive.
You'll find two families: those with external power connection and those powered by the Mac itself. The former usually enable much faster read/write operations, the latter are more convenient but can really drain the battery fast.

MacBook Air superdrive not working 10.7.1

Hello,
I have been working on two Macbook Airs. One has 10.7.1 on it and the other had 10.7.0 on it. I can get the one with 10.7.0 to upload up the cd but not the 10.7.1. I updated the 10l.7.0 computer to 10.7.1 and now its having the same issue. I have tried connection the superdrive in both of the ports on the 2 computers. I tried another super drive and also go the same problem. Has anyone else seen this?
Thanks,
Topher Nadauld

I can confirm this behavior. My suspicion is that Apple is using a non-standard implementation of the USB interface to power the DVD drive. I don't think that the USB spec provides enough power for the drive.
The drive will not work in Mac OS X or Windows if it is plugged into a USB hub.
Message was edited by: mike1234i

New SuperDrive Not Working XP

I had my SuperDrive working fine with my XP (Boot Camp) partition. I replaced my SuperDrive due to the wire coating issue, and now my new SuperDrive stopped working on XP (yes, works fine on Leopard).
Any help? , please.

Do not delete your partition and waste 3 hours reinstalling drivers. I ran into this exact problem, but happened when I performed an install on a macbook and transfered that partition to a macbook air because we did not have the external superdrive. Soon after the initial install, a superdrive was acquired, but would not be working in XP. The superdrive was being recognized in the device manager, but said there was a configuration issue and to reinstall the drivers. To get around this:
1. Go into device manager
2. Select the External SuperDrive (should have a yellow exclamation mark)
3. Right click SuperDrive, select "Update Driver"
4. Select "No, not this time"
5. Select "Install from a list or specific location"
6. Select "Don't search. I will choose driver to install"
7. Select "USB Mass Storage Device" (do not select External Super Drive)
8. Click Finish
9. Now you will see your optical drive be recognized by XP, but it is not yet functional. Go back to device manager and select the super drive (probably labeled external optical drive, or perhaps usb mass storage device).
10. Repeat Steps 1-6.
11. When you get back to your choices, now you can select "Apple SuperDrive"
12. Enjoy your SuperDrive.
It now works. Hope this helps you save time instead of reinstalling XP and going through another strenuous activation process (especially if you already have VMWare or Parallels set up).

Apple superdrive not working on iMac , will not mount , not recognized

I bought a new superdrive and it was not detected on my iMac. The internal drive was failed , I found a solution here.
http://www.hardturm.ch/luz/2011/10/how-to-make-the-macbook-air-superdrive-work-w ith-any-mac/

The Apple USB SuperDrive only works officially on Macs without a built-in SuperDrive (the MacBook Air, Mid 2011 and newer Mac minis, the Late 2012 iMac and the MacBook Pro with Retina display). As your iMac has got a built-in optical drive, it doesn't work by default, but as you said, that workaround makes the Apple USB SuperDrive work.
Anyway, if you have a Mac with a built-in SuperDrive and the SuperDrive gets damaged, I recommend you to buy a different external optical drive. The Apple external optical drive doesn't have a good reputation because it often fails and it's much expensive than other external optical drives

SuperDrive not working properly

I have an '07 black MacBook (Macbook3,1) with a dysfunctional slot-loading SuperDrive. I put in a disk and I have to push it almost 7/8 of the way on before it accepts it. It spins for about 10 seconds before it spits it back out. I've tried using different disks (I've checked the compatible disk formats for my drive and tried those), I've reset the PRAM and the SMC, and I've made sure it's on a flat surface with a regular size disk in it. Any help would be appreciated.

About the only other thing would be to try & get an optical drive clean disc
to see if that can help; if the disc is not correctly recognized. Also, check
the CD & DVD preference (sys prefs) isn't set to ignore or eject DVDs...
And the other would be to consider a replacement internal optical drive.
See http://ifixit.com macbook repair guides for ideas.
The next choice would be to get a USB external optical drive. Some
will also work for system software, with computer boot discs.
Good luck & happy computing!

Macbook Pro Superdrive not working?

Although I have found many threads alike, nothing seems to have worked for me so far.
I bought a 13 inch Macbook Pro around Spring 2011 and have been using it with no issues until now.
The issue is that the Superdrive is refusing to read CD's and DVD's. With Audio CD's it spits them out almost instantly, but not before making a rather discouraging 'error' noise. With DVD's it tries to read them multiple times and usually takes around 30 seconds to a minute for it to eject it automatically and makes the same loading noise around 3-5 times during attempts.
I haven't used the Macbook to play many DVD's or games and I have only played a few CD's using iTunes. I discovered this issue yesterday after attempting to play a game in my macbook. I tried around 3 DVD's and CD's and all of them showed the same results. I am positive that this is a hardware issue as the DVD's & CD's play in other machines with absolutely no issues.
I have tried blowing air into the superdrive, resetting the SCM, repairing 'Macintosh HD' in Disk Utility, resetting the PRAM, running in Safe Mode and creating a new user account and obviously up to now, nothing has worked.
Is there anything else I should try before taking it into an Apple Store? I have made a genius bar appointment for next Monday but I am wondering if there is anything else that I should try first.
It is also probably worth mentioning that I have run the same discs in the past multiple times without fail, and also that the drive still appears on System Profiler. Perhaps also that I haven't used the Superdrive in a long time and I have updated this machine several times after using it. Also; I can't get hold of a lens-cleaner before Monday, so that's out of the question.
If it is a hardware issue, and the Superdrive does require to be fixed/replaced, how much would this cost, as my Macbook is technically no longer under Warranty?
The name listed in System Profiler states: HL-DT-ST DVDRW GS23N under 'Disk Burning' and it also says 'Reads DVD: Yes'.
Many Thanks.

First, if the Mac is still within its one-year base warranty, get it over to the Store pronto so the drive can be replaced for free.
Second, if the Mac is still within its one-year base warranty, seriously consider purchasing the 2-year AppleCare warranty extension right now. Can prove to be cheaper than having to pay for repairs down the road.
If the warranty is kaput and none of the above apply, can check in PowerBookMedic.com or IFixIt.com for the cost of a new drive. Cause it seems like it is kaput too. Unless you're all ten thumbs, replacement is fairly straightforward. The same places mentioned have detailed videos or pictorials on the procedure.

Why is my new USB Superdrive not working?

When I connect my new USB superdrive (external disc drive) to my iMac, it doesn't show on my list of devices in Finder or on the desktop. I took it back to the store and it works on the store's iMacs. My eReader and USB memory stick both work.
Is there something I have to set in Preferences or software I have to load?

What year is your Mac? Is this the one you got?
http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive#overview-4
It only works with the new 2012 iMacs (which would explain why it works with the Macs in the store) and a couple of other models.
You could try an SMC reset:
http://support.apple.com/kb/HT3964
and reset the PRAM:
http://support.apple.com/kb/PH11243
If that does not help and yours is a late 2012, then I have no answer for you except that unless someone else chimes in with one, I'd call Apple if you're still covered by the warranty or go back to the store.
Additionally, my LaCie external burner does not show on the desktop unless I have a disk inserted.

SuperDrive not working/ appearing/ powering up

So my super drive has stoped working, when i try insert a disk it does not accept it or reject it, in fact it dosent make a single sound, its like there is no power going to it. When i looked in disc utilities there is also no superdrive appearing, even when there is a disc waiting to be accepted. I then went to system information -> disc burning: and it said that there is no device connected, and to make sure if there is one connected that its switched on. I dont know what to do as my SuperDrive is built into the mac so there should be power to it, and it should be recongised. Anyone have any ideas on how i can fix this? is this simply a hardware issue such as it being stuffed, or is there no software to make it opperational ????

If your Mac is not recognizing the drive, it's likely just dead and needs to be replaced. How old is your Mac? Are you still under warranty? It's always possible that it's just a loose cable, of course, but I doubt it. Drives, like people, die. No one know when they will go but, eventually, they will.
Sorry,
Clinton

External "Superdrive" not working with macbook?

My macbook has a broken disk drive but I have a superdrive, how do i get it to work? Computers with internal disk drives don't seem to like working with external ones.

Just about any external optical drive, other than Apple's, will work. For exampe, this one recommended by Macworld:
http://www.amazon.com/AmazonBasics-Writer-External-Optical-Drive/dp/B003M0NT1M?t ag=gmgamzn-20

Superdrive not working correctly (not reading CD-Roms)

Since installing Snow Leopard last year, I have found that my intel iMac no longer reads CD-Roms (commercial music CDs). It will still read/write to DVD-Rs, read and play DVDs, read/write to CD-Rs. Any ideas? I'm not fond of spending $200+ for a new internal Superdrive, when I can pick up a new slimline DVD read/write combo unit for $30.....

Mariamne,
The plot unfolds... Look for any copy-protection notices on the faces of your problematic commercial discs. If you find any, stop here and post back. If you don't, please continue.
Load a problematic original commercial CD into the optical drive. Once it mounts, check the file sizes of the individual tracks, which should be somewhere in the range of 30-50 MB per file. Do this via a Finder window. (You won't be able to view the file sizes via iTunes unless you first import the files.) If the sizes are in this range, then continue. If not, stop and post back.
Launch iTunes and from the iTunes menubar, choose iTunes>Preferences. Click on the Advanced tab in the preferences window and then click on Importing. Make note of your preferred import setting so you can reset it again later. There select Import Using AIFF Encoder and check the four boxes below. Next click on the Burning tab and select the Audio CD burn option. Click Okay to close the window and then import the CD. The imported file sizes in iTunes should match the CD file sizes of the original disc. if they do, please continue. If not, stop and post back.
Attempt to play the imported files with iTunes. If successful, eject the original CD and attempt to burn a blank CD. Check play on the burned CD once it mounts to the desktop, using iTunes.
Please post back with your results.
Gary
ps: What type of computer are you dealing with here? Is it a Powermac G4 or an Intel iMac?

Macbook superdrive not working...

my Macbook superdrive has stopped working since 2 days..It won't pull discs inside it..When i use "drutil eject" in terminal then it pulls it in makes sum spinning noise and spits out in 3 seconds..i've tried cleaning the lens with a credit card n cloth n i've even tried resetting PRAM but of no help....i dunno if i've done any of the procedures incorrectly but pls sum1 help me..!!!

You can get a fairly cheap external CD/DVD burner/player at Newegg.com http://www.newegg.com/External-CD-DVD-Blu-Ray-Drives/SubCategory/ID-420?Order=PR ICE

Superdrive not working, ejects disks

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