SuperDrive problem. is it or not?

Hi,
My superdrive is acting strangly latly. sometimes when I put a blank DVD or CD into the drive, it takes like 2 minutes and then spits it back out without opening Toast. Other times it will take about 2 minutes and then open toast.
With CDs and DVDs that are not blank, it takes forever for them to mount, and sometimes they don't mount, they just get sent out again.
Does anyone else have this issue? Any ideas how to fix it? Will applecare fix it if I can't?
Thanks
Chris

If you're absolutely positive it's not your CD/DVD's that are to blame then yes, bring it into your Apple shop and have them ***** the problem for themselves ...if it's not working properly it will be replaced.

Similar Messages

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    Report generated 1 December 2014 16:51:49 CET
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      12 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
      BenQ GL2240 1920 x 1080 @ 60 Hz
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 1:32:17
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (164.03 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
      EPSON EPSON Epson Stylus S22 Series
      Canon MX410 series
      ASMedia AS2105 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk3s1) <not mounted> : 210 MB
      Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader 7.95 GB
      S.M.A.R.T. Status: Verified
      EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
      Western Digital My Book 1140 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
      Wacom Co.,Ltd. CTE-450
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      Apple Inc. BRCM2046 Hub
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      [not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
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      [loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
      [not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) Support
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      ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
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      [running] com.epson.epw.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
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      [running] at.obdev.littlesnitchd.plist Support
      [failed] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.versioncueCS4.plist Support
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      [not loaded] com.gopro.stereomodestatus.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.tvmobili.tvmobilisvcd.plist Support
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      [loaded] com.adobe.ARM.[...].plist Support
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      [loaded] com.macpaw.CleanMyMac.helperTool.plist Support
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      DirectorShockwave: Version: 11.5.7r609 Support
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      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      PandoWebInst: Version: 1.0 Support
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      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.0 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 Support
      AdobePDFViewer: Version: 10.1.12 Support
      GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: (null) Support
    Safari Extensions: ℹ️
      Open in Internet Explorer
    Audio Plug-ins: ℹ️
      DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS4  Support
      DivX  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      GoPro  Support
      Growl  Support
      Java  Support
      MacFUSE  Support
      MenuMeters  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: NO - Auto backup turned off
      Destinations:
      Back Up [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 0 B > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          12% Google Chrome
          12% WindowServer
          4% Dock
          2% Little Snitch Agent
          2% SystemUIServer
    Top Processes by Memory: ℹ️
      399 MB iTunes
      322 MB mds_stores
      216 MB Google Chrome Helper
      193 MB Google Chrome
      155 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      6.64 GB Free RAM
      3.51 GB Active RAM
      1.36 GB Inactive RAM
      1.11 GB Wired RAM
      1.91 GB Page-ins
      0 B Page-outs

      [not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
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  • Major Problem w/YouMail APP Message won't GO Away... HELP PLEASE, Can't Use Phone

    05-30-2010 09:28 AM I tried to download YouMail from BB App world on my BB Curve 8330, it downloaded and I have a message on my phone that will not go away when I click on OK... the message reads: " The application YouMail has attempted to open a con

  • Condition type - Text

    I have one condition type P&F0 - i.e. Packing & Forwarding Charges.. Whenever vendor will gives Basic price inclusive of P&F charges, PO should display as 'INCLUDED'.. Regards

  • Can I view Timeline Playback via my Canopus ADVC300?

    I have a Canopus ADVC300 attached to my Mac Pro via a Firewire connection. The composite video out is connected to a SD TV. Can I make the timeline playback to this TV as an external monitor? (I used to do this when I had my PC and used AVID Liquid.)

  • Timecapsule can't print to HP2600N

    I just bought a timecapsule. I have windows xp laptop. The best buy guys said wireless printing set up would be idiot proof. Apparently I am an idiot. I have installed airport and bonjour. I can see the printer, it says it is ready, but when I try to