Superdrive recognizing CDs but not recognizing DVD-Rs and rejects them

Within the last few weeks my superdrive will not recognize any DVD-Rs. I have tried several blanks and and a few video DVD-Rs that I read previously. My drive is not a Pioneer but is a Sony (see below). Anyone have any suggestions.
SONY DVD RW DW-U10A:
Firmware Revision: A43i
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 8192 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No

Nick,Here's a couple of things to try:
Update to 10.4.7 (Use Apple Menu > Software Update).
Use a drive cleaning disk (The tolerances for DVDs are much tighter than CDs so dust could be the culprit).
kind regards
mrtotes

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Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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DVD Drive issues, plays CDs but not DVD data or regular - Satellite (unknown series type)

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joe7dust wrote:
I tried to update the firmware but ran into some strange issues. First of all according to google, the drive is manufactured by Panasonic. Toshiba doesn't make their own drives? For this reason I wonder if it is improperly detecting the drive make/model.
Anyways I downloaded the firmware update for it, version 1.03. It is a MAT**bleep**A UJDA760 (going from memory, model may be slightly diff like UDJA). When I run the firmware update it doesn't detect the drive at all and says it is for a THINKPAD?? Weird...
Also, if you have a link to a guide for removing this drive I would appreciate it. I want to verify that windows is detecting the model/maker correctly. It is not one of the simple hotswap types, it looks like I have to remove at least the entire bottom of the laptop.
I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.
Typically if the optical drive can read CDs but not DVDs (or vice versa), there has been a hardware failure of the DVD or CD circuitry. Drivers/firmware aren't going to solve the problem, only replacement of the drive.
Find the correct drive at http://www.sparepartswarehouse.com/
Find unofficial disassembly instructions at http://www.irisvista.com/

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Date: Mon, 27 Jan 2014 18:33:18 -0800
From: [email protected]
To: [email protected]
Subject: Installed but not recognized
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Hi,
Sounds like hardware problem, not software. Please clean the lens first, please try:
https://www.youtube.com/watch?v=fzpHtTU1S7U
Regards.
BH
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Hi
I'm writing from turkiye.
I've a problem about dvd rom. My dvd-rom can open CD but not open DVD.
What can be problem? Can you help me please?
Thank you from now..

Sorry but your posting does not give us enough info for better problem understanding. Which DVDs you mean? Are you writing about original DVD movies or some self created movies, copies or what?
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I can import (RIP) my music CD's but not my DVD movies. Huh?

All I want is to be able to watch my DVD movies through iTunes/Apple TV on my HDTV. Is that so much to ask for? Apparently so. At least with iTunes (although from a quick Google there are "those we do not speak of" third-party apps that'll do the job). And yet oddly enough it's no problem importing my CD music collection. So what's the difference between the music industry and movie studios copy-right protection in this case and Apple's position?
I've wanted to import my DVD movies for a while but haven't gotten around to it. I thought it would be a simple process. Little did I know, and should have realized after an early try to play a DVD movie in iTunes and the fact that Apple TV would not allow it either (main reason I didn't purchase it when first released). But isn't that the point of it, to play movies? Before the advent of Apple TV and other movie download sites there were DVD's. Or have they forgotten this? It didn't make any sense except greed. That Apple and the movie studios want us to have to repurchase all of our DVD movie collections. But not music CD's?
It's my DVD movie. I paid for it. I own it. I should be able to copy it to my Mac for playback either from iTunes or Apple TV, more so since I no longer have a DVD player. That's the whole point of all this digital technology. All my music and movies,..etc in one place, transportable, streamable. Which brings me back full circle to my question; "Why can I import (rip) my CD music collection into iTunes but not my DVD movies? This is a contradiction.
< Edited by Host >

I've wanted to import my DVD movies for a while but haven't gotten around to it. I thought it would be a simple process
It would be if the law didn't make it difficult and/or illegal.
So what's the difference between the music industry and movie studios copy-right protection in this case
CDs generally aren't copy protected. Commercial video DVDs are almost all copy protected.
and Apple's position?
Apple's position is that since breaking the copy protection is illegal, there's nothing they can to vis-a-vis iTunes and the Apple TV. If you want to read up on one company's attempts to come up with software that can import a DVD and the movie industry's reaction, read this:
http://www.pcmag.com/article2/0,2817,2345931,00.asp
It's my DVD movie.
No, it's not. It's your physical DVD. It's not your movie.
I paid for it. I own it.
No, you don't. You own the physical DVD. You've purchased certain rights to use the content on the DVD.
I should be able to copy it to my Mac for playback either from iTunes or Apple TV, more so since I no longer have a DVD player.
Yes, you should. But the movie industry doesn't want you to do it and as such has gotten legislation written in the US and some other countries that prevent you from legally copying the DVD to any other medium. The answer the movie industry has come up with, though with only limited adoption thus far, is the "digital copy" included with some DVDs.
Bottom line, as has been said many times: US law makes it illegal to break the copy protection on any medium, be it CD, DVD or anything else.
Enough said. There's absolutely nothing Apple can do about this unless and until such time as the law is changed.
Message was edited by: Dave Sawyer

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help?

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Created project in PE4, burned to DVD - plays on Computer but not on DVD Player.
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Superdrive recognizing CDs but not recognizing DVD-Rs and rejects them

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