Superdrive There but Not Working at All

My superdrive appears as normal in the system profiler. It will accept and eject disks. However, there is no sign of life in the drive. No temporary spinning or other sign of activity, just silence. I've tried a variety of CDs and DVDs.
I tried updating firmware (successfully) but it did not help. Any other ideas?

Hello and Welcome to Apple Discussions.
It sounds like a mechanical issue to me; which means a new drive.
External Firewire drives are readily available.
Internal drives and very cheap but fairly complicated to fit.
If you are unsure take it to a AASP for their opinion.
regards
mrtotes

Similar Messages

Downloaded Muse before Creative Cloud. Muse there but not working, Paid for?

Hi,
I have just given my bank account details and paid to download Adobe Muse (it said nothing about having Creative Cloud open, etc)... Didn't know if I needed it open?
Anyway, it said 'downloading Muse' I couldn't find it anywhere... then I realised I must need to have Creative Cloud - I installed/Opened Creative Cloud and there it is, Muse - right at the top of the menu... It says it is installed... I can't see it on my Mac HD in the Applications folder though. AND it will NOT open. It says I must uninstall. However, the uninstall feature is shaded out, so I CANNOT uninstall. I use this application at work and I need to be able to use it now.
Please can you tell me how I can get Adobe Muse to work?
Only other conditions:
Using Mavericks
Had a trial version of Muse on my machine (forgot to delete - deleted now and move to trashed after an uninstall of that version)
Thanks - need answer asap
Nobody at Adobe available to help. I need to be using this this weekend. It's not life or death, but it's my JOB on the line here.
ANY advice as to what's gone wrong and how to fix it will be most welcome. Been sat here for ages trying to follow all online forum advice... it may have worked for them, but not for me... oh, and it is NOT showing up in my Uninstaller either....
Cheers,
A

Thanks Vivek, They are useless though, I'm afraid... a big corporation like Adobe and not one single bit of help has been give to me over the last 7 days.
But as I have said.... nobody is responding to me... it (your link) just keeps reloading the same old tired pages and say that there is nobody available right now.
Oh, and just in case anybody else is interested, Muse (the one I have just paid a subscription to but have been UNABLE to use it properly from DAY ONE - purchased on December 20th 2014) is NO LONGER WORKING:
Paid for, won't load up - not even start trial works... """Start Trial?""" I am paying for it?
This was my latest message to the '24/7' Chat help (rolls eyes sniggering... 24/7 my a****:
This is getting totally ridiculous now.
Firstly, I have CS5/5.5 versions running on my machine.
Secondly, I paid for and installed Adobe Muse.
Thirdly, Adobe Muse wouldn't launch without telling me to reinstall Application Manager.
Fourth, I kept on reinstalling the Application Manager and Adobe Muse would not work.
Fifth, Adobe Muse 'uninstall' was shaded out, so I could not uninstall that either.
Sixth, Adobe Muse eventually started working, but then ALL of my CS5 software STOPPED working.
Seventh, I disconnected from the internet and Creative Cloud to see if my CS5 software would start to work - no, it did not.
Eighth, I have now logged back into Creative Cloud and it is now saying 'Start trial' for Adobe Muse... remember, the software that I have actually paid for and downloaded has now turned itself into a trial.
I am absolutely fed up to the back teeth.
I am going to cancel my subscription if this new software and my OLD software do not start working today. This is totally ridiculous and has been going on for days and I cannot seem to get ANY help from you guys.
Unfortunately, they didn't have ONE SINGLE MEMBER of staff available on the """""""24/7""""""" 'HELP'line.
Adobe, you are a joke.
I am calling your number first thing on Monday and if anybody answers (which I doubt) I will be cancelling my subscription and I require a full refund.

Broadband there but not working!

Hi,
I moved home and it has taken BT 7 months yes 7 months to re connect our broadband due to engineering work. ive been given no idea how long this is going to take so you can imagine when l recieved a text message today to say it was up and running l fell off my chair!!!
My laptop is picking up my homehub connection but there is a yellow exclamation mark on it and its not working! With regards to the hub the broadband light isn't on and the phone light is orange. I have a dial tone and l have tried two different ADSL filters (neither of them new)....any ideas or will it be another phone call to BT tomorrow???
Thanks
Its really frustrating as the connection is there its just not quite right for some reason.

if your broadband light is not showing and the phone line is orange your broadband is not yet active broadband can be activated at any time up to midnight on the activation day
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan

HT202157 I got a faulty remote with refurbished Apple TV I recently purchased. The remote is not working at all. I changed the batteries too, but it is not working at all. I am so disappointed with the quality of Apple.

I recently purchased refurbished Apple TV to save few bucks, but I spend more than what I saved on refurbished one. I would suggest every one not to buy any refurbished product from Apple online store. The remote which come along with the unit is not working at all. I changed couple of batteries as I thought initially that the batteries may not be working but no success at all. I saved $14 on refurbished unit, but in total I have spend $10 to fix the issue but still it hasn't been fixed yet. I have taken an appointment for yesterday at Toronto Eaton center Apple store and again it will cost me atleast $25 again ($15 for parking and $10 for gas as I have to drive from Hamilton).
Does any one else have the same issue like this?

Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC

It seems I am installing add-ons ie, ebay sidebar, tweetbeat firsthand, they look installed in the add-on box but are not working at all?

I can go to tools, add ons and choose the add on I want and install it, then restart firefox but although the new add ons show up in the add on list nothing is there, they are not working at all, I am able to click on and change the options but apart from the new add ons do not appear to be there?

Hi,
I actually have the same exact problem with southwest.com. I think they use AJAX to load the airport cities when you're choosing a flight, perhaps. Normally, when you click the box (or start to type a city) in the "From" box, it pops up a list of airports in a floating box (not a separate browser window). Since upgrading to Firefox 3.6.15, this just doesn't work, and it also keeps me from using southwest.com in general. The calendar links for the departure and return dates are similarly busted.
I tried restarting in Safe Mode, and it is still broken in Safe Mode.
I downloaded the FF4 RC, and that version had no problem. If I switch back to 3.6.15 though, it is still broken. I tried it in Chrome and IE7, and southwest.com works fine. It appears to only be broken in FF 3.6.15.
Thanks!

I can not right click "open in new tab" nor open in new window, in my bookmark file.the bookmarks are all there, but I have to open a tab first then left click to open an item. Why can't I right click? The options are there, but not highlighted/clickable.

I can not right click "open in new tab" nor open in new window, in my bookmark file.the bookmarks are all there, but I have to open a tab first then left click to open an item. Why can't I right click? The options are there, but not highlighted/clickable.

now it is working?! Go figure. Yeah! Thanks anyway......

HT201269 one fine day, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost conta

one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost contacts.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none receive

Hi,
WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none received"... Help
I have tried network diagnostics which doesnt help... The only other ting is, when I woke the computer up it said tat another device was using my IP... My wife had plugged her phone into the computer to charge etc but even when i turn wifi off on the phone there is no change... also in settings on the phone the IP address is different...

The answer to your question is - neither!
Your PC should to configured to obtain an IP address automatically, and to obtain DNS server IP addresses automatically, from the Airport Express. This is the way Windows (and Macs for that matter) are configued by default, and that is the way most people have their computers set up. If you manually configured your PC's IP address to be the same as your wife's Mac, it certainly explains why your PC is not able to access the internet.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success.

I have downloaded the latest Adobe Flash - it says successful but will not work. It says to 'Manage Plug-ins but the Plug-in says it is enabled but it will not work at all. I have tried disabling and then enabling - no success. Please help!

There's two different versions of Flash. The ActiveX version for IE, and the Plugin version for other browsers. Did you install the correct version? This forum's software doesn't thing that Flash is installed for Firefox or the Plugin is disabled.
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

Using multiple desktops with a 4 finger swipe on a Mac Book Pro running Lion- is there a way that I can allow Safari open on several but not all?? Looks like I can set it for one but not others. All, one, or nothing

Using multiple desktops with a 4 finger swipe on a Mac Book Pro running Lion- is there a way that I can allow Safari open on several but not all?? Looks like I can set it for one but not others. All, one, or nothing

Hey Eric,
Thanks for taking the time. Unfortunately no that does not solve it. Same as swipe it will get me there and it will show separate programs spaced out. The issue I am having is that all my open word files are bunched up in a pile on top of each other. I can see the edges of each one but I want them to be separated from each other enough that I can visually identify what file is what.
Again, thanks for trying, it is appreciated.

I have spent the last hour trying to upgrade my Iphone using ITunes. Now, my phone will not work at all. I think the backup is on my computrer, but it appears now to upload. What to do?

I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?

Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim

I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this?

I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!

iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Superdrive There but Not Working at All

Similar Messages

Maybe you are looking for