Superdrive won't accept CD.

hello!
I have a problem with my superdrive on macbook.
So, it don't accept disks when it works. But if i turn off the computer and put disk to the drive(as we usually do it - more than half of CD), and turn on computer, it get it in! It take place with strange sounds. And than computer works with that CD normally. But than, if we eject it, it won't accept it again..
in programs such as TOAST TITANIUM i saw that they detect open tray. And can't close it.

I'm sorry to say that my iMac thats worked faultlessly for over a year has now succumbed to this problem, whenever I insert a blank CD-R or DVD-R it spits it right back out, interestingly enough it will accept burnt CD-R's but not DVD-R's (sometimes they get stuck in there and I have to restart to eject it), I have tried all of the "fixes" as stated above including an archive and install of Tiger and booting from my external HD with Panther but to no avail, looks like it was a good call to have an extended Apple Care.
I've searched a lot of threads about this and haven't found a solution I just hope Apple support doesn't try to fob me of about not using Apple blank media like some people have reported.
iMac G5 20" rev A   Mac OS X (10.4.6)   iMac G3 400 DVSE

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    ======================
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