Superdrive won't play burned DVDs

So now my SuperDrive won't play DVDs that were burned by my superdrive. It will play store bought DVDs, however its hit or miss with the burned DVDs, every once in a while it will recognize a burned DVD, but most of the time you can hear it trying to read the disc and then just ejects it...these are DVDs that I burned on this computer. What gives, I would think that it should be able to play burned DVDs, especially when they were burned using the same drive. Any suggestions would be helpful.
Is it me or does it seem like the quality of Apple Products has gone down over the years. I rarely had any issues with my older Apple Laptops, however, it seems like I'm constantly on this discussion trying to solve some sort of problem with this one. Thought I was upgrading when I bought this 17" PB, well I got a faster laptop, along with a bunch of headaches trying to fix it...somebody please give me some answers.

The problem is 2 fold.
You must use good quality Media. Not bargin basement cheap media. This more than any other thing is a huge problem. I find that using 16X DVD-R Media. This is the most recognised of all media for player, and computer recognition.
Most users make there biggest mistake by buying cheap media and then can't fiqure out why they have a problem.
Next It is a Software problem. Apple's media can sometimes be a problem to learn and use and is very limited as to it's capability.
I find that if you plan on doing a lot of burning you need to have a top of the line software.
http://www.roxio.com/
This software comes with several features, This software will burn
Video TS
Audio
Data
And most importantly has an automatic compression feature, that will compress Video TS folders that are larger than 4.7gb to fit on a standard 4.7gb disc.
If you plan to do dvd burning here are 3 links that will not only back up what I have stated above, but gives all users a ton of important information.
http://www.videohelp.com/dvd
http://www.digitalfaq.com/dvdguides/basics/dvdintro.htm
http://www.digitalfaq.com/media/dvdmedia.htm

Similar Messages

Superdrive won't play burned audio, but will play store ones

Superdrive in late 2008 Macbook pro won't play audio from burned cd, but will play store ones
burned CD will play on other Mac's including late 2011 Macbook pro

The problem is 2 fold.
You must use good quality Media. Not bargin basement cheap media. This more than any other thing is a huge problem. I find that using 16X DVD-R Media. This is the most recognised of all media for player, and computer recognition.
Most users make there biggest mistake by buying cheap media and then can't fiqure out why they have a problem.
Next It is a Software problem. Apple's media can sometimes be a problem to learn and use and is very limited as to it's capability.
I find that if you plan on doing a lot of burning you need to have a top of the line software.
http://www.roxio.com/
This software comes with several features, This software will burn
Video TS
Audio
Data
And most importantly has an automatic compression feature, that will compress Video TS folders that are larger than 4.7gb to fit on a standard 4.7gb disc.
If you plan to do dvd burning here are 3 links that will not only back up what I have stated above, but gives all users a ton of important information.
http://www.videohelp.com/dvd
http://www.digitalfaq.com/dvdguides/basics/dvdintro.htm
http://www.digitalfaq.com/media/dvdmedia.htm

Superdrive won't read burned DVD

I have a 12" powerbook G4 with the superdrive. I burned a data DVD RW at work on my G5 to work at home. Alas, my powerbook tries to read the disk and then just spits it out. The G5 at work could read it fine and the disk was verified after being burned with Toast. Any suggestions? Thanks!

Hmmm. I suspect you are correct...
MATSHITA DVD-R UJ-815
I didn't know, though, that it wouldn't read an RW disk. Bummer!
But thanks for the info!
best, jm

My 3 year old MacBook Pro, with OS 10.7.1, won't play movie DVDs I burned on Panther. Why?

My 3 year old MacBook Pro, with OS 10.7.1, won't play movie DVDs I burned on Panther.
Why?

But to answer your question, you might be able to create a ISO of the DVD and burn that to a new DVD.
Insert your DVD.
Open /Applications/Utilities/Disk Utility.app.
In the left side of the window, select the “DVD”.
Click “New Image” from the Disk Utility toolbar and select where you want to save the temporary image. For “Image Format”, choose “DVD/CD master” and for “Encryption”, choose “none”.
The image extension in the “Save As” box will be .cdr (this is what you want) — click “Save”.
Once the temporary image is created, it will show up on the left side of the Disk Utility window. Select it.
Insert a blank DVD (I prefer Verbatim discs).
Click “Burn” from the Disk Utility toolbar.
Another problem could be that you burned the DVD using a codec that your new machine doesn't have.
Install Perian, VLC and Flip4Mac, that combination will play anything.
Also install Flash for web content and Silverlight for Netflix.
http://flashbuilder.eu/flash-player-version.html

I have a mid 2007 iMac and the internal superdrive audio cd won't play, the DVD works. Can I purchase an external cd drive that will work with my iMac?

I have a mid 2007 iMac (Model A1224 iMac 7,1) and the internal superdrive audio cd won't play, the DVD works. Can I purchase an external cd drive that will work with my iMac?

Welcome to the Apple Support Communities
Any external optical drive will work with your Mac. If you want an Apple USB SuperDrive, see > http://www.tuaw.com/2012/04/02/use-the-macbook-air-superdrive-with-any-almost-ma c/
The best option is to take the Mac to an Apple Store and get the Mac's SuperDrive repaired

DVD Player won't play some DVDs

My DVD Player won't play certain DVDs. Presumably all commercial DVDs should be playable in the software. Fox discs are a problem. I can get Player to turn on, but after the menu, the screen flashes a reading error, from which it could not recover. Yesterday I tried to play a Paramount disc, and nothing happened. The computer didn't even acknowledge that there was a disc in the tray. A Wolfe Video wouldn't read at first (I got a dialogue box that the disc was blank) but I put it in again and that time it played.
Also, on a side note, I would like future editions of DVD Player to add the feature of allowing the viewer the ability to go backwards a frame at a time, as well as forwards.

Hi, Doug.
This is starting to sound like a different problem. Your original report seemed to apply only to specific DVDs. Now it's with all DVDs. Before we get into how to reinstall DVD player, let's try a few other things that are more likely troublemakers with DVD Player.
1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. Reset DVD Player. Peform all of the following steps before attempting to launch DVD Player again:2.1. Trash the com.apple.DVDPlayer.plist file in your Home > Library > Preferences folder. This file is the preferences file for DVD Player.
2.2. Using Get Info, make sure you are the Owner and have Access of Read & Write on the following folders on your account:• Home > Library > Application Support.
• Home > Library > Application Support > DVD Player.
• Home > Library > Application Support > DVD Player > Settings.If not, correct the permissions accordingly using the Owner and Access pop-up menus in the Details sub-panel of the Ownership & Permissions panel of the folders' Get Info windows.
2.3. Trash the contents of your Home > Library > Application Support > DVD Player > Settings folder.3. If none of the above sorts it out, let's see what Console can tell us: After the problem occurs, make note of the time, then immediately check the ends of these Console logs for clues that may have been logged when the problem occurred.
4. Note that none of the above rules out the possibility that your optical drive has become defective.4.1. Can you burn DVDs, e.g. even data DVDs from Finder?
4.2. See if the freeware VLC Media Player (nee VideoLan Client) can play the DVDs.Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

IMac 2008 OS10.9.1 external dvd won't play movie DVD's

iMac 2008 OS10.9.1 external dvd won't play movie DVD's. Other DVD/CD's are recognized.
My internal DVD/CD p-layer/burner stopped working 3 years ago like many other iMacs did.
Any help would be greatly appreciated. This is all red because I am ******!

I have discovered, no thanks to Samsung techs, what the problem is, and it might be revealing for others, as well. It seems that DVD Player, which is the app Apple provides in OS x for (naturally) playing videos, doesn't work with external drives if the computer has an internal drive – even when, as in my case, the internal drive is dead.
I have learned, however, of the existence of a couple of alternative, free applications that run video and audio disks with external optical drives, and one of them, at least (VLC), seems to be widely acclaimed. Does anyone know whether bypassing DVD Player could be a bad idea? There were some gripes from one or two reviewers about awkwardness with playing audio DVDs with iTunes, but I'm not sure what they meant when they said that you have to click on individual items in a selection. Would that mean, for example, having to click on each movement of a Mozart trio? That I couldn't play an entire album's contents of another kind of music without clicking on each song?
Getting the internal optical drive replaced would be prohibitive, even if the parts could be obtained, so I guess I'm stuck trying to deal with the external drive I have and finding the best replacement for DVD Player that I can find. The interesting thing is that the drive works beautifully with a MacBook Air I tried it with, so I guess that is because the Air doesn't have an internal drive?
Wouldn't you think that Samsung techs would know all this? The one I spoke to told me to make sure that my system preference for CDs and DVDs was set to open automatically with DVD Player and sent me all kinds of FAQs, plus a way to get an RMA number for a return. Not a word about difficulties with Macs having an existing internal drive. And all after spending a very long time talking with me about what was going on, what the error message was, and so on. I guess the message hasn't gotten to them.
I hope this information will be helpful to someone.

IBook superdrive won't play DVD it burned

We have a new iBook w/ a superdrive. We used it to burn a DVD with no problems except the iBook won't play it. The DVD will play in home DVD players and other Macs that we have tried but not in the iBook that authored the DVD (w/ iDVD). The DVD will mount - show up on the desktop - and the DVD Player app will launch but not play. Says it is an unsupported format or something like that.
Any suggestions?

Did you use a DVD -RW?
In this case switch to -R, +R or +RW - sometimes DVD Player refuses to play DVD -RW media with the above mentioned error message.

Burns DVDs, WON'T play commercial DVDs

So I seem to be having the REVERSE problem from everyone else. My iMac G4 (17", 1GHz processor, 512 MB RAM), which I just bought for a piddling $200, will play and burn CDs / CD-RWs just fine. It will also correctly identify blank DVDs that I stick in the drive. It will BURN DVDs. In a few hours, I'll be able to tell you if it will read data DVDs.
The ONLY THING it won't do is play COMMERCIAL DVDs. I pop in a video DVD, it spins up, tries to read it, then spits it back out. Now, I know the not playing DVDs problem is not a unique one, but in reading on these forums, that seems to always be a symptom of the DVD laser diode having gone bad, which is certainly NOT the case here (as it's merrily burning away).
My GUESS would be that--somehow--my installation is missing the CSS library necessary to decode commercial DVDs. I had a similar problem getting my iPod Touch to talk to iTunes. But is that even possible? And, if so, how do I go about rectifying this issue?
Any help would be greatly appreciated.

I FIXED IT!!!!!!
I read somewhere else on this forum about someone having a similar problem to mine. He took the iMac to a service depot, but when he got it there, they couldn't replicate the problem. He took it home, and HE couldn't replicate the problem. As in, it was now fixed. Turns out that just unplugging the unit gave the Superdrive a chance to "reset."
So I unplug my iMac to test this out, as well as to see if I can unscrew the access panel to determine how easy it'd be to upgrade its RAM. Well, I could only get one of the screws out, but when I plugged it back in, turned it back on and popped in the collector's edition of "2001: A Space Odyssey," DVD Player came up and began playing the disc! Never has "Thus Sprach Zarathustra" sounded so amazing!
So, thank you, John Westwood1! Thank you!

DVD SP burned disc won't play on DVD player

I recently compiled a FCP HD project into Standard Defintion 16:9 and imported it into DVD SP 4. I build, format and burned a DVD-R disc without any problems. However the disc won't play on any of the DVD players in my house (1 philips and 1 Pioneer). I checked all settings and can't find anything wrong! Remarkably, just before this I burned an older (SD 4:3) project on the same brand/type disc and that one worked flawless.
What am I missing, pleas help!
Evert

Double check to make sure you did not make an HD DVD (take a look to see what is on the disc, are the folders VIDEO_TS and AUDIO_TS or other name? It can happen where you think you made an SD but it is HD ) Also did you set a first play? Did you somehow make an NTSC (or PAL) and playing it on a machine that is not NTSC/PAL as applicable?
What brand media did you use? Some brands can be inconsistent...

Burned DVD won't play in DVD player?

I burned a video I purchased on itunes to a DVD using Finder (dragging and dropping onto disk). It burned fine, but won't play in my DVD player. It will play on my computer though.
Are there different formats you can burn it in? Am I not using the correct format?
I am using a DVD-RW disk.
Any help is appreciated! Thanks.

In iTunes you create a Playlist from the tracks you want and then select it and 'Burn Playlist to disc', just dragging the files in the Finder is just copying the files across and not making a playable CD.

Burned DVD on iDVD. Won't play on DVD player

I burned a slide show on iDVD and when I put the disk in my DVD player or back in my computer it won't play.

Hi
My thoughts on this - this occures to me when
• Using Cheap brands of DVD e.g. Memorex and NoName are bad choice for Video-DVDs (might work as Data-DVDs)
I use Verbatim (only)
• DVD type used - I use now DVD-R as they also play on older DVD-players - NEVER +/-RW as they are known problem makers
• BURN SPEED - I now set down burn speed to x2 or x4 = Less burn errors = Plays on Mac that made the burn and so on PCs - Works so much better
Yours Bengt W

Many File Types dragged to iDVD, burned to DVD, won't play on DVD player

I have made a recording on Camtasia (video, pictures and audio). My goal is to make it into a DVD that plays on standard players. Any format I have saved the file to is not working.
Here's what I have done so far:
From Camtasia I have selected Advanced Export and saved it as a MPEG4. Then learned that MPEG are not recognized by many DVD players.
Then I did an Advanced Export and saved the file as Quick Time. Moved it into iDVD, burned the disk and again the disk won't play on either of my DVD players.
I have done another Advance Export and saved the file as an AVI but now only the first 3 minutes of a 30 minute video are being captured.
I know everyone can appreciate that each of these burn processes take a lot of time. I am doing them only to be disappointed (aggravated) that they won't playing on my DVD players (I have tried two). I am using Verbatim DVD +R.
If someone uses Camtasia and iDVD that would be ideal. But at this point, I'd also be willing to try another program just to get the job done.

Hi Vicadea
Welcome to apple discussions. I've never tried Camtasia for Mac. Apparently it's not working very well for you even when you export as a QuickTime movie. I don't know what to say other than it seems like fairly pricey screen capture software ($299) just to have it not work as you expected on multiple attempts.
For much less money and much more reliable results I'd recommend the following for screen capture instead:
http://www.ambrosiasw.com/utilities/snapzprox/
Hope this helps but if not just come on back. Good luck.
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software / products that may be mentioned in this topic. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information above at your own discretion.
Message was edited by: SDMacuser

Burn dvd's from mac won't play on DVD player

I'm getting an error 'can't read disk' from my samsung bd-p2550 when trying to play a moving i created on my Mac Mini. I've created the movie using iPhoto to create a slide show movie. i renamed the resulting file from M4V to MP4 and burned to a DVD-R disk. inserted into the samsung dvd player and got the error message, even though the samsung is supposed to support mp4.
next i downloaded FLV Crunch and converted the MP4 to VOB(mpeg 2) format. burnt to another disk, same error.
i did some google searching and they talk about VIDEO_TS directories (which i see on my store bought movie dvd's). is there some directory structre that makes movies playable on a DVD player connected to a TV?
i can play the dvd's on my Mac Mini from the internal DVD drive, so that seems to indicate the file structure is ok.
Any other thoughts?
thanks!

bullinchinashop wrote:
I've created the movie using iPhoto to create a slide show movie. i renamed the resulting file from M4V to MP4 and burned to a DVD-R disk. inserted into the samsung dvd player and got the error message, even though the samsung is supposed to support mp4.
next i downloaded FLV Crunch and converted the MP4 to VOB(mpeg 2) format. burnt to another disk, same error.
i can play the dvd's on my Mac Mini from the internal DVD drive, so that seems to indicate the file structure is ok.
Any other thoughts?
thanks!
Why use mp4 if it to be played on a DVD Player?
Save the project as a DV mov file and burn the DVD again in the usual DVD format of mpeg2.

.mov burned but won't play in DVD player

No problem with previous 4 burns 6 months ago
iMovie 5.0.2- Toast Titanium 6.1
I have burned DVD in DVDVCPRO-NTSC and DVCPRO50 - NTSC and neither will play on my (old) DVD player.
Problems is this is to be shown for a wedding Sat., I leave in the a.m.
It will on play on my desktop
I do have husbands laptop - Windows whatever I will see if I can connect to TV
Any other format to try burn? Do I just need a new DVD player? I'll hope they have a newer one.
Thanks - I am running out of time.

Hi Patti,
welcome to this forum
there's no such thing as "DVDVCPRO"-video-dvd.... that is just an export option in iM for.... you're short in time, forget it...
in Toast 6.1.1. (you need the latest update), choose "video" and simply drag'n drop your whole iM project (NO export needded!) into it - boom, done...
post here progress of your project, the European dayshift is awake ;-))

Superdrive won't play burned DVDs

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