Superdrive won't read certain discs in 10.5.8. WIN /MAC problem?

Have an early 2008 Mac Pro. Superdrive worked fine on 10.5.7 but since upgrade to 10.5.8 it will only read certain discs. Have a WIN/MAC rom of game Spore and the drive takes it in, sits for 2 minutes and spits it out. Could it be that the disc is WIN / MAC combo? Tried it on new apple MacBook Pro running 10.5.7 and drive read it fine. Does Mac need to issue a firmware update for Mac Pros? Know it recently upgraded Macminis and MacBook firmwares. Could it be software issue or corrupt preferences? Tried Ram zap and permissions repair and no go. Hope Apple is on this cause I heard others with similar issues.

I can tell you this - I have two Superdrives in my Mac Pro, both Pioneer, and experienced the problem you are reporting with previous OS X updates. I recently upgraded to Snow Leopard and after renting a bunch of DVDs, many of whom would generally not work in the past and I'd be forced to use a Lacie USB Slim Drive, all suddenly worked instantly, on the first try.
So it may be a software thing with 10.5.8. Carbon Copy your current system over to an external USB drive then upgrade to Snow Leopard and see if that doesn't make a difference. If it doesn't, and you don't want SL, copy back your previous 10.5.8 system. Can't hurt anything doing that. And if SL fixes the problem you can always update the external USB drive.

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Optical drive won't read certain discs?

Hello, this is my first post in the community and I am a novice with computers. I bought my iMac in 2010 at Apple and it has been the best computer I have ever owned. But for some reason starting today the optical drive won't read any type of cd's like a user's manual or software install disc. It tries but just ejects it back out. Now the strange part is I can put any dvd disc to play a movie and plays it perfectly with no problem at all. Has anyone had this happen to them or any thought on what is wrong. My wife has a macbook and hers works fine and I checked her system preferences for cd's/dvd and they are the same. I a running 10.6.8 OS. Thanks

The iMac supports the following CD types if it is one of these types and still won't read then it sounds like a CD hardware or software driver problem. If you re-load the software driver and it still doesn't work then I would then suggest you take it to an Apple store for repair.
http://docs.info.apple.com/article.html?artnum=34562

IBook G4 Superdrive won't read any discs

Few days ago my iBook's Superdrive worked perfectly and I never had any issues. I would barely use my drive and I never used any dirty or scratched discs in order to avoid issues, anyway, today I found some burned music discs in my room and I was curious to know what songs they had, but then when I inserted the disc it just kept loading and loading until it ejected by itself, I then checked again if it was scratched and it wasn't, I tried another disc and no luck, I restarted the computer and the usual noise that the drive makes when the computer starts changed and sounds kind of rough like its forced, it did't sound like that before I inserted the CD. What could the problem be? Why would the superdrive die if I rarely used it? Also, the system profile detects the drive but the disk utility won't show the drive. Any ideas? I really don't want to change the drive.
Message was edited by: Amed

If your SuperDrive will not mount the install disk or commercially recorded CDs it would seem the drive is not functioning well and may be on the way out. With the older tray-loading drives it was easy to access the inside of the drive and clean the laser with a alcohol towelette. With the internal drives that is more of a challenge and you not only have to remove the drive but to open it up, and even after that the issue may not necessarily be the laser.
Possible options are: a replacement SuperDrive, an external firewire drive or using Firewire Target Disk Mode with the assistance of a second firewire capable Mac.
cornelius

Imac 10, 1 won't read certain CDs

my imac , iMac10,1; Intel Core 2 Duo won't read certain bought CDS and spits them out. We can hear a whirring noise-- but not the clicking sound of the tracks being read-- and then, the CD comes out.
all software updates have been performed.
please help and thank you.

iMac Superdrives are notoriously finicky - what brand are the ones that didn't work? It could also be that the media is slightly scratched, dirty, or the printed side is not in perfect condition. My iMac (only) likes Verbatim.

SuperDrive won't read OS X Tiger 10.4

I had OS X Tiger, but the system crashed, so I had to erase my hard drive and reinstall the only system I had on a disc, which was 10.2.8. Now I have a store bought disc of OS X Tiger, and the SuperDrive won't read it. It just spits it out after about 30 seconds, no error code or anything. Any thoughts?
PowerMac G5 1.8 GHz Mac OS X (10.2.x)

Hi-
Welcome to Discussions!
May I assume that you can't boot from the DVD? Restart, hold down "C".....
Try a different user account. If recognized, it is a software related problem.
Also, try a boot in safe mode, and see if the install DVD can be recognized. If recognized, it is probably third party software/driver problems.
http://docs.info.apple.com/article.html?artnum=107393
If none of the above work, join the ever growing list of G5 owners who have DVR problems. Most are resolved by replacement of the DVR.
An issue with Western Digital My Book has been recognized as responsible for burning problems.
http://discussions.apple.com/thread.jspa?threadID=825564&tstart=0
Does your machine recognize other CD'S, or DVD's?
Do you still have burning function?
One last item- if you have access to another Mac, you might verify that the install DVD is good and recognizable on another machine.
G4 AGP(450)Sawtooth, 2ghz PowerLogix, 1.62gb SDRAM, 120gb+160gb HDD Mac OS X (10.4.8) ATI Radeon 9800, Pioneer DVR-109, LaCie 160gb, 23" Cinema Display, Ratoc USB2.0

Toast crashed while burning, now Superdrive won't read or burn disc

my superdrive just died... today i was burning dvds... and it was stuck while verfifying, so I force quit... now it can't read any disc...
is there a way to reset the drive so the head can read again?
thanks

Hi Kid Calculator-
You can try resetting the SMU and the PRAM but you should also consider the possibility that the drive no longer works.
How to reset the SMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005)
Resetting your Mac's PRAM and NVRAM
Luck-
-DaddyPaycheck

SuperDrive won't read anything

Hi,
I have a Dual 2.5 GHz PowerMac G5 and out of nowhere the SuperDrive suddenly won't read anything. I put in a CD or DVD and it'll make a short whirring sound about every 4-5 seconds and then after the third time it automatically ejects the disc. Is my drive dead? The computer is still covered under my AppleCare protection plan. Do I need to just bring it in and have it replaced?
Any information I can get here would be great so i don't have to call up Apple support and wait half an hour for someone to tell me there's nothing they can do, and I have to bring it in.
Thanks.

Hi. If AppleCare cannot fix the drive 'by phone'... they can send you a replacement drive to install yourself under the D-I-Y clause, para. 1.c.iv here
http://images.apple.com/legal/applecare/docs/AppleCareProtect_Plan_NAen.pdf
The optical drive installation instructions are here
http://www.info.apple.com/usen/cip/pdf/g5/073-0807.pdf
Good Luck.

HELP! DVD Drive won't read blank discs

Recently, MAC Mini (Power PC) Matsushita UJ-845 Superdrive doesn't recognize blank DVD media (from same 100-pack spindle previously used with no problem). Drive spins, reads and then seems to go into a rhythmic oscillation. After a short time, I get this message:
"The drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x64
ILLEGAL MODE FOR THIS TRACK"
If I keep trying to get the blank disc read, I get another message:
"Interface Error: -16434
The connection is not stable"
Has anyone else experienced this? I've done forum searches on some of the key words and error codes above with no luck.
I get this error when trying to burn a VIDEO_TS file to DVD using Toast 7, but it really seems to be more of a hardware-related issue.
Anyone got any ideas?

xfm,
I too have the exact same error messages, but with a UJ-846 drive and Verbatim DVD-R 100-pack spindles.
My drive reads CD/DVDs OK, no problem, but gives problems when I put in a blank disc. I had this problem a few weeks ago with CDs as well, but then opened up the Mac mini and 'cleaned' the Superdrive with some compressed air, and that seem to have sorted the problem then.
Today though, for some reason NOTHING works, I even left the Mac mini 'naked' (without casing) while trying ten times and blowing air in between each time.
I have two batches of Verbatim DVD-R (100packs) bought in two different stores about a month or so apart, and one batch of CD-Rs that are yet another make. All of them with the same problem.
I think this is a hardware problems and it absolutely stinks that it only happens after the Apple warranty has expired. I've done about a 100+ disks on the Mac mini, which in my mind is hardly any at all, so it can't be 'worn out'.
Any ideas, or anyone with leverage at Apple that can kick some a*s
PS. I also have a MacBook Pro C2D with a busted spindle in the SuperDrive (UJ-857D), so me no like SuperDrives very much.

My Macbook 10.5.8 won't read audiobook discs.

It reads CD's and DVD's fine, but, when I put in an audiobook disc it sometimes spins but never catches or just spins and spits it out. However, sometimes, it reads the discs just fine, but, only certain titles. Can anyone help? Thanks!

Apple offers some basic advice on troubleshooting this:
http://support.apple.com/kb/TS1381
I realize your situation may seem different, but see if these tips are helpful.
A PRAM reset would be in order if the former doesn't work.
http://support.apple.com/kb/HT1379
If none of this works, it may be that there's an issue with the keyboard or software. In that case, you'd best visit your local Apple Store/Genius Bar for help.

My computer is not recognizing the e drive. it won't read the disc or open the drive.

My computer is not recognizing the E drive. It won't read a CD and it the drive will not open so I can remove the disc. The E drive is not showing up under My Computer
HP Pavillion dv6000 Windows 7 64-bit

When did it started? is it showing under device manager?
you can try system restore first and go back to the date when your notebook is still working fine...
or you can try this...
hope this helps...
~reikableu~
...KUDO's to me and if this resolves the issue, please tag this as "AcceptedSolution"
~I MAYBE working for HP Consumer Notebook Support but any opinion stated are not at anyways connected to those of HP.~

Superdrive Won't Read Burnt DVD's

Hi all,
Recently my superdrive has started acting up and will not read any burnt DVD's (data, movies,etc.). It will read burnt CD's, music CD's and "Studio" Movie DVD's, it will even read and recognize blank DVD's and allow me to burn but if I eject the disk after burning it will not mount. All of the disks I have tried were burnt by this drive and used to work at one point or another. I have also tried a disk created on a friends Mac and it still doesn't work. Seems that the drive will do everything but read burnt DVD's. Anyone else encounter this problem? Solutions?
Thanks,
J.

I just burned some DVD+R DL and had no problems burning or reading. The System Profiler shows the DVDs that it can handle. My list under Disc Burning is: DVD-Write: -R, -RW, +R, +RW, +R DL. Under <Reads DVD> all it says it <Yes>. I think that's a little succinct. But, because it can burn +R DL, it must be safe to assume that it can also read them. I used Disk Utility and made disk images. (Great little guys.) The media was Memorex. Ray

Mac computer won't read burned discs, need help...

Heya,
So I'm not sure when this started happening exactly, but my Mac stopped being able to read burned discs for some reason. I've tried discs that have audio (legal MP3's) and applications on them (also legal copies of the discs) and they show up in finder but as a blank disc. I'm wondering if there was an update of some sort recently that started causing this issue somehow? Can someone help? Thanks!

Related Problem?
I have had my MacPro for more than a year, just updated to OSX 10.6.4
I have not been able to play a particular,commercially bought DVD. No clue about the format of it. It comes up as Untitled. My MacPro has worked OK with other video DVDs and a bunch of install discs. I just discovered this new DVD player problem today, with this new DVD just bought through snail mail.
However, this same new commercially recorded DVD plays beautifully on my old 17" powerbook bought brand-new in 2006, today running OSX 10.4.11
It is sad so many bloat features seem to cloud real needs of working people, or what else could it be? My system has had some other livable problems like the fact i had to trash the much needed OSX Dictionary Application, because it started opening up a window for every word i already looked up-- This problem seems to be due to Migrtation Assitant picking up some weird police state aps or what not. It is hard to live without Migration Assistant because aps like CS4 are so hard to get running on a new system. So grin and bear it.

Can Only Read Certain Discs

I don't use discs very often, but recently I noticed that my macbook pro is unable to read a lot of my discs. The machine will accept the disc, whirr for a while, then eject it without seeming to recognize it. This is especially confusing as I know it was able to read some of these specific discs last year.
After some experimentation I realized that the discs that DO work seem to have some of the center area filled in with extra data storage. After looking up the fact that the data on a disc starts at the center, the issue becomes clear: the machine tries to start reading at this smaller diameter and gives up without checking further out.
Is my optical drive broken or is this a problem with the OS?

Aidinthel wrote:
I don't use discs very often, but recently I noticed that my macbook pro is unable to read a lot of my discs. The machine will accept the disc, whirr for a while, then eject it without seeming to recognize it. This is especially confusing as I know it was able to read some of these specific discs last year.
After some experimentation I realized that the discs that DO work seem to have some of the center area filled in with extra data storage.
There is no "extra data storage". It's just a label.
Basically, your drive detects disc insertion, attempts to read the disc, and doesn't get a useful result. It concludes that the disc is damaged or incompatible and it spits it out. Assuming that these discs are clean and undamaged (that includes the label side), here's what could be going on
(1) With age, the drive's laser beam can no longer focus very tightly. It can still read some discs, but fails with others. Unfortunately, you cannot check this unless you're technically inclined and have an oscilloscope. If your drive is 5 years or older, this is a distinct possibility.
(2) Dust or other particles can settle on the drive's lens; this scatters the laser beam, with the same effect as in (1). You cannot check this with the naked eye, but you can try to fix it. There are special cleaning discs designed for this purpose. I cannot recommend any brand or model, but you can find them in them in the usual places (electronics stores, Amazon, etc). Make sure to read reviews of other users before buying and using such a disc.
(3) Manufactured optical discs usually have a metal reflecting layer. When correctly manufactured, such a disc lasts a long time. But recordable media (CD-R, DVD-R, DVD+R, etc) employ a dye, which, even when new, has less contrast between 'pits' and 'lands'. In time, this contrast fades even more, so eventually the disc becomes unreadable and the data is lost. There can be considerable variation in the durability of recordable media. Some cheap, low quality discs can become unreadable even within a year.
So, first check your media. Are the unreadable discs factory-made or recordable media? If the drive has problems with factory-made discs, first, make sure that the discs are good (other drives can read them); if they are, try cleaning your drive. If cleaning your drive hasn't worked, then it may be time to replace it with a new drive.

SuperDrive Won't Read Discs at all

When i insert a disc into the built-in drive from pioneer, the disc spins, but after a while the drive just ejects the disc and wont read. How do i fix this?

More often than not Quality is the issue as well as the correct Format.
This issue has been discussed many times in the fourms.
Many users are not aware of the big difference in the quality in the Media for sale on the market today.
There is also a difference in the quality of the media in the same package from one disc to another.
So it seems this issue boils down to the best in over all quality of manufactured MEDIA.
http://www.digitalfaq.com/media/dvdmedia.htm
Again, after viewing the quality guide, some users will expieriance some confusion.
I have tried several different brands and personally had my best luck with.
This Media will explain that it will burn in the OLDER as well as the NEWER Computers. It means that this media will burn at the best speed, your computer is capable of.
Again most users are not aware that there is a huge difference.
Again many computers are capable of reading and writing DVD-R, DVD-RW, DVD+R, DVD+RW as well as DL, Going under the aumption DVD is just DVD, which of course is not the case, have a look at the link below.
http://www.videohelp.com/dvd
SO in closing, you will have your best luck using DVD-R Media and one that is high enough in quality that it will burn as stated above. 1X through16X
Don

Superdrive won't read DVDs since I installed Lion

Long story short - My hard drive died a few weeks ago. Everything was backed up on a Time Capsule. After installing a new hard drive, I went through and install each OSX I have had before transferring over my data and applications. I have a Macbook Pro Mid 2009 (came with Leopard). So, I went through, updated to Snow Leopard then Lion, then transferred over my data.
1. I bought a game recently. All the specs fit for my computer. Put it in my SuperDrive and it would neither mount nor be recognized by the computer. My computer said it was a blank disc and spit it out after spinning it around for 5 minutes. I tested the game disc on another computer (my brother's Windows one) and it worked fine.
2. After transferring my data over, my Adobe CS3 was having problems opening. I recieved a few messages about problems with the licenses and figured I would have to uninstall everything and reinstall everything. (Tried the license repair tool from Adobe too, couldn't get it to work). So I uninstalled everything I had from Adobe (using Adobe's uninstaller). I inserted the disc to be reinstalled and had the same problems. The disc kept spinning, wouldnt mount, and my computer said the disc was blank.
I have tested burned discs and film DVDs. All of them seem to work. I am just having issues with installation DVDs it seems. I have also tried mounting them in Toast Titanium and I can't get that to work either.
I took my computer to the Apple store, they said they could replace the drive or do testing on it for 5 days. I can't really afford to be with my computer for that extended amount of time right now nor do I want to drop $100 when this could be a software or firmware issue. My questions are:
1. Will upgrading to Mountain Lion fix or make this issue worse?
2. Are there any diagnostic tools I can run besides the AHT to find out if my drive is going to ****?
3. Are there any software related things I can do to get my discs installed? (IE Installation over a network, using ISOs ->which I tried with the game, couldnt get that to work).
Thank you!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Superdrive won't read certain discs in 10.5.8. WIN /MAC problem?

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