Superdrive won't read or burn DVDs
A few days ago I tried backing up my iTunes by using the File- Back up to Discs. The first go round never really got started as I discovered I wasn't using the appropriate DVDs. ( They were 16X). I went out and got some new DVD-rs 1X-16X and tried again today. My machine asked me to insert a blank disc. I did. It did some work and told me it would take 5 DVDs and asked if I wanted to continue. I clicked to go on and it started to work. It took about an hour to go through the songs and then get to the burning part. Close to the end it spit the disc out. ( I wasn't there to see if it had finished the first disc, but the window at the top of iTunes was saying the disc wasn't blank. I assumed it had asked for the second disc to be inserted while I was out of the room.) I inserted a new DVD and the thing just kept saying it was checking the media. It then spit it back out. I tried several other DVDs and just kept getting the same message. I also went into preferences and slowed the burn speed. I had seen that suggested on this board as well.
After all this I decided to try to just burn a small iPhoto library to a DVD. That too didn't work. I would put in a blank disc, the drive would hum and then eject the thing- never putting a disc image on my desktop.
Finally, I decided to play a commercial DVD on the thing. The same thing happened. The drive hummed and then spit it out.
My superdrive is a PIONEER DVD-RW DVR-104. It will accept CDs but I have yet to find a single DVD that it will work.
Any ideas as to what might be wrong? We rarely use the drive. This machine is used mainly for the internet, to store our iTunes library, and as a backup location for iPhoto libraries. I can't remember the last time we burned a CD or DVD- it's been at least 6 months.
Does anyone have any troubleshooting things I might try?
Thanks in advance for your help!
Jenn
Jenn,
did you check if the drive is dirty inside? If so, I recommend to buy a bottle of compressed air and a cleaning cd (with little brushes) and try to get the dirt out. It took me an evenig with my SD and finally it worked again.
Regadrs,
Joerg
Similar Messages
-
TouchSmart 300 Dvd Player won't read or burn DVD
My dvd player is not working correctly. I am able read and burn CDs, but the player won't read or write DVDs. I have a touchsmart 300 running Windows 7. I was trying to burn some home movies in WMA format. Movie Maker recognizes a blank DVD, and attempts to burn the DVD, but once it finishes, the disk is blank. I then tried to just burn a MPG file using another software program and it failed at the validation stage. Finally, I put a dvd movie in the drive and it wont recognize the disk. These functions used to work fine. The computer is only 15 months old, of course I only had a one year warranty.
Is there anyway this could be related to software or is it a hardware problem?Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
If it still isn't working, try the following.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Toast crashed while burning, now Superdrive won't read or burn disc
my superdrive just died... today i was burning dvds... and it was stuck while verfifying, so I force quit... now it can't read any disc...
is there a way to reset the drive so the head can read again?
thanksHi Kid Calculator-
You can try resetting the SMU and the PRAM but you should also consider the possibility that the drive no longer works.
How to reset the SMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005)
Resetting your Mac's PRAM and NVRAM
Luck-
-DaddyPaycheck -
SuperDrive won't read Windows 7 DVD's
Hello everyone.
I have an iMac mid 2011 with Lion 10.7.5 installed and also Windows 7.
My problem is that I need to do a reinstallation of windows 7 but every DVD that I insert, even the original one that I have with Windows 7 Pro, are shown either blank or they are automatically ejected from drive. I also tried installing windows with external usb dvd-drive but all I got was a black screen after selecting the dvd.
Is there any solution that I can do so to reinstall Windows? I use them olny for a specific program for my job that is not available on Mac.
Thank you in advance.
JohnIf it is readable on a Windows machine, can you create an ISO file on the Windows machine, move the ISO to OSX and try to open the ISO using OSX? It will remove the two Optical drives from the equation to verify if either has an issue with the original DVD or not.
If this ISO method works, it can be burnt to the internal SuperDrive and verified before being used.
A Mac with an internal SuperDrive (in most cases) will not support a USB installation, the following are exceptions (as documented in Boot Camp 5.1: Frequently asked questions). I have used the USB method on a 2012 13 MBP.
Can I use a downloaded (ISO) version of Windows with Boot Camp?
MacBook Air (Mid 2011 and later), MacBook Pro (Mid 2012 and later, including Retina models), Mac mini (Mid 2011 and later), and iMac (Late 2012) can install downloaded (ISO) versions of Windows 7 and 8. -
G5 drive will read and burn DVD's, won't read or burn CD's
I have a two year old G5 mac that suddenly won't read or burn CD's but the DVD burner/read is working fine. It just spits out CD's. The drive is a Sony DVD RW-DW U12A; revision AADB.
I just got ilife 08 (worked fine on DVD) but have a CD of iwork 08 that I can't use! Help!!Based on past user reports/problems with the Sony drive, when problems such as yours occur, it's time for a new drive. DVD and CD are separate lens', so one can fail while the other continues to function. The Sony drive has been prone to problems, and early failures (based on posts in these forums, and others).
You may attempt cleaning, as it is possible that the CD lens is blocked by dust, or dirty. But, when commercial discs/install discs can't be read, it doesn't bode well for the drive.
Comparing the cost of a quality cleaning kit, and the cost of a new 18x Pioneer DVR-112 ($30), you may just opt for the Pioneer.
http://www.newegg.com/Product/Product.aspx?Item=N82E16827129007
Review of DVR-112:
http://www.cdfreaks.com/reviews/Pioneer-DVR-112-DVD-Burner-Review
If you opt for the Pioneer, the drive has native support in Tiger, though it needs Patchburn for iApp's support (all drives, other than Apple OEM, require such):
http://www.patchburn.de/ -
Superdrive can read and burn dvds but CANNOT read or burn CDs??
My DVR-107D can read and burn DVD's, but all of a sudden it cannot even read or mount a cd. It also cannot burn CD's. I've run 2 cleaning discs, and even manually cleaned the lens. I feel it may be a software issue at this point... Any ideas?? Finder is set to open CDs and DVDs to the desktop.
Hi
There are two lenses in the drive. It is possible for one to fail while the other still functions. I manually cleaning the lenses made no difference, it is quite possible that aspect of the drive is dead.
You may want to try from a different admin User account (and with a third party app such as Toast, in addition to Finder, iTunes, iPhoto, Disc Utility) -
SuperDrive won't read OS X Tiger 10.4
I had OS X Tiger, but the system crashed, so I had to erase my hard drive and reinstall the only system I had on a disc, which was 10.2.8. Now I have a store bought disc of OS X Tiger, and the SuperDrive won't read it. It just spits it out after about 30 seconds, no error code or anything. Any thoughts?
PowerMac G5 1.8 GHz Mac OS X (10.2.x)Hi-
Welcome to Discussions!
May I assume that you can't boot from the DVD? Restart, hold down "C".....
Try a different user account. If recognized, it is a software related problem.
Also, try a boot in safe mode, and see if the install DVD can be recognized. If recognized, it is probably third party software/driver problems.
http://docs.info.apple.com/article.html?artnum=107393
If none of the above work, join the ever growing list of G5 owners who have DVR problems. Most are resolved by replacement of the DVR.
An issue with Western Digital My Book has been recognized as responsible for burning problems.
http://discussions.apple.com/thread.jspa?threadID=825564&tstart=0
Does your machine recognize other CD'S, or DVD's?
Do you still have burning function?
One last item- if you have access to another Mac, you might verify that the install DVD is good and recognizable on another machine.
G4 AGP(450)Sawtooth, 2ghz PowerLogix, 1.62gb SDRAM, 120gb+160gb HDD Mac OS X (10.4.8) ATI Radeon 9800, Pioneer DVR-109, LaCie 160gb, 23" Cinema Display, Ratoc USB2.0 -
Does the new mac pro read or burn DVDs?
does the new mac pro read or burn DVDs?
Found the company, including a picture:
http://numac.co/ -
Satego X200-21D: TS-L632D DVD-Drive doesn't read and burn DVD-R DL
Hallo,
I have problems with my SATEGO X200-21D DVD-Drive
TS-L632D to read an burn DVD-R DL discs.
I contacted the Toshiba-support via e-mail ans asked
for a new drive-firmware, but the answer did not solve my problem.
There are only updates in the toshiba download area,
but not for my drive model. I can send my notebook
for money to a service partner, to check this problem.
I can not understand this! I bought a highend notebook
for 1.700 EUR and it is no firmware update support
available to solve problems with newer discs?
If i search for this problem in the WEB, there an a lot of
questions and problems with reading and burning
DVD-R DL discs with this drive modell!
How can it be???
I hope for some hints to get a firmware drive update
to fix the problems reading and writing DVD-R DL discs.
Gettings J. Janni from GermanyHi,
yes I have got the TS-L632D drive and not the TS-L632H - that is true. But why is no firmware update available for TS-L632D,
because also this drive has problems with DVD-DL discs!? I payed 1700,- EUR for my Thoshiba notebook with the
DVD-drive TS-L632D. And in my opinion it can't be, that for this drive version is no firmware update available!!!
Other companys (f. i. DELL , SAMSUNG) support this drive version and offer firmware updates for this drive modell.
It is a fact that my DVD-drive has problems to read and burn DVD-DL discs! This is a known fact for many drives and therfore
exists firmware updates for the DVD-drives to fix this problem. But why not for my drive modell???
My be it was an error to by a Toshiba Notebook!? I am a customer and I don't care what special
DVD-drive modell is in my notebook (TS-L632D , H or wwhat ever)!!!
My message to Thoshiba: "Pleas help me to solve my problem!!!"
Greetings
Janni from Germany -
Superdrive Won't Read Burnt DVD's
Hi all,
Recently my superdrive has started acting up and will not read any burnt DVD's (data, movies,etc.). It will read burnt CD's, music CD's and "Studio" Movie DVD's, it will even read and recognize blank DVD's and allow me to burn but if I eject the disk after burning it will not mount. All of the disks I have tried were burnt by this drive and used to work at one point or another. I have also tried a disk created on a friends Mac and it still doesn't work. Seems that the drive will do everything but read burnt DVD's. Anyone else encounter this problem? Solutions?
Thanks,
J.I just burned some DVD+R DL and had no problems burning or reading. The System Profiler shows the DVDs that it can handle. My list under Disc Burning is: DVD-Write: -R, -RW, +R, +RW, +R DL. Under <Reads DVD> all it says it <Yes>. I think that's a little succinct. But, because it can burn +R DL, it must be safe to assume that it can also read them. I used Disk Utility and made disk images. (Great little guys.) The media was Memorex. Ray
-
Pavilion DV4-2161nr CD/DVD drive won't read or burn
I recently had my Hard Drive changed in my HP and the CD/DVD drive was working fine...then about a month ago the door won't open and it stopped reading every cd/dvd i put in...it won't read blanks or movies or audio cds/dvds...I also have a yellow question marke by PCI Device...CAN SOMEONE PLEASE HELP ME?
do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft -
HT1338 DVD drive won't read or burn
DVD drive won't read after upgrade to mountain lion install
do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft -
Pioneer DVD-RW DVR-K05 superdrive can't erase or burn DVD-RW
I've noticed lots of users are having issues with their slot-loading superdrives and I'm wondering if anyone's issue matches this one:
I can successfully read and write: CD-R, CD-RW, DVD-R, DVD-DL and can READ an already burned DVD-RW, but I can't erase a DVD-RW that's already burned nor can I burn a blank DVD-RW. Inserting a blank DVD-RW results in ejecting the disc after about 30 seconds, no error messages, just ejects.
I've tried Maxell DVD-RW and Memorex DVD-RW. Same results.
An already burned DVD-RW (from a different burner) mounts fine on the desktop, but when I try to erase using Toast 7, I get the following message:
The drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x30, 0x05
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
It recognizes that it's a DVD-RW, but treats it as though it were a DVD-R.
Using Disk Utility to erase results in a more generic error message:
Optical Erase failed with the error:
Optical Erase Failed
I had an online chat with an Apple rep who had me reset the PRAM, no change. Then we tried from another account, no change. Their next recommendation was to re-install the OS using Archive and Install, which I have my doubts about doing. Failing that, they recommend bringing the iMac in to a service store to possibly replace the drive. But based on what I've been reading about all the different superdrive problems users are having, I'm reluctant to even do that for fear of having an even worse problem with a different drive crop up at some point.
Has anyone out there had this exact problem and found a solution yet?
Seems like a simple firmware update for the drive could fix everything but I'm unable to find one.
Here's the drive specs from the Apple System Profiler:
PIONEER DVD-RW DVR-K05:
Firmware Revision: Q523
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2000 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Nohi there--
instead of just resetting pram i would try booting to
open firmware holding apple-option-o-f and then type
in the following commands--
reset-nvram (hit return)
set-defaults (hit return)
reset-all (hit return)
the last command restarts the computer. see if that
works. if it doesn't then try resetting the smu.
http://docs.info.apple.com/article.html?artnum=301733
there is a remote possibility that this is software
related, but it almost never is, and these things
are much more likely to resolve your problem than
doing an archive and install, and they are much less
hassle free. let me know if that works. [ 8 ) ]
OK, I booted into open firmware and did all the resets. No improvement. In fact, now I can't even mount some DVD-Rs that I had successfully burned before and mounted before. The drive has always been a little touchy with some discs, especially DVDs, but now seems to be even more hit-and-miss. CD-R and CD-RW reliably mount but DVDs have me worried. It took a long time for my OS X install disc to mount and display the window.
I think it may be time to take it in to Apple and replace it. I may also consider purchasing a Firewire burner with a tray!
Just wondering also if PatchBurn would fix this by creating a new profile or if this truly is a hardware issue. http://www.patchburn.de/
Thanks for your help. -
SuperDrive won't read anything
Hi,
I have a Dual 2.5 GHz PowerMac G5 and out of nowhere the SuperDrive suddenly won't read anything. I put in a CD or DVD and it'll make a short whirring sound about every 4-5 seconds and then after the third time it automatically ejects the disc. Is my drive dead? The computer is still covered under my AppleCare protection plan. Do I need to just bring it in and have it replaced?
Any information I can get here would be great so i don't have to call up Apple support and wait half an hour for someone to tell me there's nothing they can do, and I have to bring it in.
Thanks.Hi. If AppleCare cannot fix the drive 'by phone'... they can send you a replacement drive to install yourself under the D-I-Y clause, para. 1.c.iv here
http://images.apple.com/legal/applecare/docs/AppleCareProtect_Plan_NAen.pdf
The optical drive installation instructions are here
http://www.info.apple.com/usen/cip/pdf/g5/073-0807.pdf
Good Luck. -
Unable to read/recognize burned DVDs?
I'm having some issues playing DVDs on my MDD G4. The computer did not come with a SuperDrive, but I installed one myself several years ago. (I'm not remembering the specific brand of the drive I used offhand, but can look it up if it matters.) I moved the ComboDrive the computer came with to the second drive bay.
I'm able to play CDs (store-bought and burned), and store-bought DVDs. But I don't seem to be able to play burned DVDs -- including a pro video I purchased and DVDs I burned myself with this very drive! The computer just doesn't seem to be able to recognize or read the discs, and ejects them (or simply does nothing and the disc doesn't show up in the finder). The problem exists with both drives.
Can anyone help? Thanks in advance!
ErinI have a pretty similar problem. I burn a DVD-R with Toast Titanium 8 and right after i burn the DVD it mounts at the Desktop and it shows the data just right.
After I eject and re-insert the same DVD again ..... after several seconds, the drive ejects the DVD.
I have installed 2 drives, a superdrive (Pioneer DVR-160D) and a combo drive (Phillips CDD5301) and the same DVD does not show on both Drives.
If i take the same DVD to my older Powermac (G4-400) which have installed a superdrive (Pioneer DVR-150D) the same DVD mounts right and works without problems.
I really can't find how to resolve this problem.
Thank you.
Maybe you are looking for
-
I would like to download Firefox 4. I get an error message during download saying it is incompatible with my operating system and that it needs OS X 10.5 or 10.6 but I AM using 10.5.8, so what might be the problem?
-
TS3276 unable to receive and send mail
I have been having problem with mail. Unable to receive or send. Something is messed up. HELP
-
Salutations! My College teacher was telling me about flash builder and how good it is for mobile applications. I've never done anything with actionscript before and had my first foray into such a few days ago. However I quickly ran into a problem. I'
-
Is there any way to retrieve the text messages I just lost due to resetting my phone?
-
XDCAM HD422 playback stutterings and blacks out
When I import XDCAM 422HD clips into my PC based Pr6.01 or 5.5 machine, they will play once on the timeline, and strangely, after that, they flash black or don't play at all. I don't have the problem with EX files (I know they are a different codec