Supervisor account got locked!

Hi all,
We use ODI 10.1.3. Our supervisor account can log in security manager and change the password.
But this account cannot log in designer. "The account is locked!"
How does the account get locked?How to unlock it?
THANKS,
Dynamic

Do you have any other users configured ?
You can set another user to be supervisor role by setting flag in AUT_SUPERVISOR in SNP_USER table in the master repos - This will get you into security to unlock supervisor.
There is an EXPIRACY_DATE that might simply need setting to NULL for the user supervisor in there.
Hope this helps, let us know how it goes.
Alastair

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[email protected]
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