SUPM 2. 0 - Automated script management - Portal runtime error

Hi,
Whenever I click on "Automated Script Management" I receive this message:
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 11:14_15/06/11_0008_11133350
Refer to the log file for details about this exception.
When I look at the log history, I see 1 error: "No hierarchy maintained for object type".
What do I have to do to resolve the issue?
Thanks,
François

Hi..
Since you are getting an error of Hierarchy, you have to follow the following steps:
1. After specifying the Hierarchy name in SPRO, Login to SuPM and go to "Settings" tab and select the tab "Default Hierarchy"
2. Here, you have to select the Hierarchy which you want it to be used by SuPM application
3. Then, you have to go to "Application Properties" and select "Data Source Administration"
4. You have to Refresh All the Data Sources to reflect the changes.
Now, Try using the application, it will not throw you any error.
Hope it helps,
Regards,
Raghunandan GV

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Alert Mail configuration in Solution Manager 7.1 for Portal Runtime errors

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Hello Venkat,
You will have to include the Portal system in the Central System administration of your Solution Manager.
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Portal runtime error while selecting page layout in WPC editor

Hello,
in web page composer, editing page, when i click on "select page layout" I have a portal runtime error popup.
The logfile shows the following :
#1.5 #005056834112005E0000000C00000FA800048E28A94966CC#1282205196819#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#1016#149##n/a##7ff9c93eab6811dfa9c70000003307de#SAPEngine_Application_Thread[impl:3]_15##0#0#Error##Java###10:06_19/08/10_0010_3344350
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1 error
I have the same by clicking on "check assignments"
Any help ?
Thanks

Hello Jego.
We faced the same issue after upgrade to EHP1 SP07 last week and managed to solve it by modification of layout.jsp and com.sap.nw.wpc.layoutmanager.LayoutBean within com.sap.nw.wpc.designtime.par. SAP's code requires an additional catch handler, so it is better to rise an OSS message.
As a workaround you may change a default layout for wpc main page (good for new pages) or manually edit output.xml for existing pages.
Best regards,
Aliaksandr Zhukau

Portal runtime error while creating rooms

Hi,
I installed collaboration and content management on my portal instance
and started basic configuration. Now while creating rooms , i get the
portal runtime error. I have enclosed the screen shot of the error.
I have enclosed the steps that can be followed to reproduce the error.
Portal Runtime Error
An exception occurred while processing a request for :
iView :
pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
Component Name : com.sap.netweaver.coll.appl.ui.room.RoomCreationWizard
The exception was logged. Inform your system administrator..
Exception id: 10:23_07/02/07_0037_818308650
See the details for the exception ID in the log file

Hi Detlev,
Thanks a lot. I have enclosed the information from default trace.
<< item 0 : >>#1.5#00306E0AA058008600000060000044AC000428E704E99CFE#1170872586724#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#SAPOSS#13800##srv006_W81_818308650#SAPOSS#11f658b0b6d811db93c800306e0aa058#Thread[PRT-Async 3,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:10:23_07/02/07_0037_818308650
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
Component class : com.sap.ip.collaboration.roomui.api.rcwizard.RcWizardComponent
User : SAPOSS
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.wdf.WdfError
at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:678)
at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
at com.sapportals.htmlb.Container.preRender(Container.java:118)
at com.sapportals.htmlb.Container.preRender(Container.java:118)
at com.sapportals.htmlb.Container.preRender(Container.java:118)
at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:413)
at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
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Manoj

Portal Runtime Error when opening Webflow workitem in UWL

Hi,
I have recently configured the UWL to pick up workitems from SAP workflow on a background system. The workitems are appearing OK in the Task folder. However, when I try to open a workitem by double-clicking on it, I get the following error:
Portal Runtime Error
An Exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 05:33_30/09/10_0010_24209150
Refer to the log file for details about this exception.
NB. This only seems to happen for items that would be shown via the SAP GUI (E.g. a Confirming a task completion or user decision). The workitem runs OK if it is for a task that is visualised as a Web Dynpro app and specified in transaction SWFVISU.
I have not configured Delta Refresh options in the Workflow Administrator so do not know if this is a possible reason (I assumed that this would not cause a problem and would simply mean that refreshes only occur once every 60 seconds). Any help would be greatly appreciated. I am fairly new to Portal & UWL I would also be grateful if someone could tell where I can find the relevant log files referenced in the original error.
Regards
Simon

Hey Simon,
Welcome to UWL :). Portal Runtime Errors in UWL don't always signify that there is a UWL issue. This could be a permissions problem, etc. I'm not sure what version of the portal that you are using. But here is a little trick for you when checking logs...you can enter in the following: irj/servlet/prt/portal/prtroot/com.sap.portal.runtime.admin.logviewer.default
and check the log file with the id that was given in the error.
Exception ID: 05:33_30/09/10_0010_24209150 is your exception id. Search for the log files in the default trace and see what the exact error message is. If you can post this here it would be great.
The log files can be found in the following location:
/usr/sap/<SID>/JC<InstanceNumber>/j2ee/cluster/
server<number>/log
or by entering the URL that I mentioned above.
Please let me know in the next reply what the portal version is:
You can get this information by doing the following:
a. log on to the portal
b. backspace out the irj/portal section of the URL
c. click enter.
d. You are now at the J2EE administration page.
e. Next, click on the system information link
f. Please click on the all components link
g. Please attach this information to the message.
I am interested mostly in the UWLJWF component but if you can attach the full software component info to this post that would be great...
Please note, that note number 1133821 is an important note that is needed in the UWL. Did you maintain your RFC destination accordingly?
Here is some additional information to help you too since you are new to UWL:
[UWL Wiki|https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq]
[UWL Forums|SAP Enterprise Portal: Application Integration;
[Business Task Management|http://help.sap.com/saphelp_nw70/helpdata/en/9e/ccf62fff3e4a45a634e592dabb45d5/frameset.htm]
[Using Universal Worklist|http://help.sap.com/saphelp_nw04s/helpdata/en/57/c223be82104792a15c2df11377b9ed/frameset.htm]
[JavaDocs UWL API|http://help.sap.com/javadocs/NW04S/current/uw/overview-summary.html]
I hope that you find this information useful!
Best Regards,
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

Portal Runtime Error : Any ideas?

Hello There,
Please help. I'm having a 'Portal Runtime Error' and would appreciate any lead: This is appearing in the MSS overview Page..
Portal Runtime Error
An exception occurred while processing your request
Exception id: 10:37_27/03/08_0005_7368050
See the details for the exception ID in the log file.
Here's what i cld get from the log file: Notice the exception id in bold.
Thanks.
#1.5 #001CC4D8C23E005F000000370000145000044968C5923ABE#1206614246811#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#MANAGER1#102##LBBEPDEV_EPD_7368050#MANAGER1#a6d16470fbe711dcc1bd001cc4d8c23e#SAPEngine_Application_Threadimpl:3_24##0#0#Error#1#/System/Server#Java###Exception ID:10:37_27/03/08_0005_7368050
EXCEPTION
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.sap.pct/line_manager/com.sap.pct.erp.mss.bp_folder/com.sap.pct.erp.mss.roles/com.sap.pct.erp.mss.manager_self_service/com.sap.pct.erp.mss.manager/overview/com.sap.pct.erp.mss.work_overview/com.sap.pct.erp.mss.workoverview/com.sap.pct.erp.common.key_figure_monitor
Component class : com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent
User : MANAGER1
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template &\#39;<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bc/webdynpro/<WebDynproNamespace>/<WebDynproApplication>/;sap-ext-sid=<ESIDURL_ENCODE>?sap-ep-iviewhandle=007<ESIDHASH>&sap-wd-configId=<WebDynproConfiguration>&sap-ep-iviewid=<IView.ShortID>&sap-ep-pcdunit=<IView.PCDUnit.ShortID>&sap-client=<System.client>&sap-language=<Request.Language>&sap-accessibility=<User.AccessibilitySAP_BOOL>&sap-rtl=<LAF.RightToLeftSAP_BOOL>&sap-ep-version=<Portal.VersionURL_ENCODE>&<ProducerInfo>&sap-explanation=<User.ExplanationSAP_BOOL>&<StylesheetIntegrationIF_true PROCESS_RECURSIVE>&<Authentication>&<DynamicParameterPROCESS_RECURSIVE>&<ForwardParametersQUERYSTRING>&<ApplicationParameterPROCESS_RECURSIVE>&\#39;; the problem occured at position 310. Cannot process expression <System.client> because Invalid System Attribute:
System: &\#39;SAP_LocalSystem&\#39;,
Attribute: &\#39;client&\#39;.
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more
#1.5 #001CC4D8C23E005F000000390000145000044968C5924083#1206614246811#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#MANAGER1#102##LBBEPDEV_EPD_7368050#MANAGER1#a6d16470fbe711dcc1bd001cc4d8c23e#SAPEngine_Application_Threadimpl:3_24##0#0#Error##Java###10:37_27/03/08_0005_7368050
EXCEPTION
#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template &\#39;<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bc/webdynpro/<WebDynproNamespace>/<WebDynproApplication>/;sap-ext-sid=<ESIDURL_ENCODE>?sap-ep-iviewhandle=007<ESIDHASH>&sap-wd-configId=<WebDynproConfiguration>&sap-ep-iviewid=<IView.ShortID>&sap-ep-pcdunit=<IView.PCDUnit.ShortID>&sap-client=<System.client>&sap-language=<Request.Language>&sap-accessibility=<User.AccessibilitySAP_BOOL>&sap-rtl=<LAF.RightToLeftSAP_BOOL>&sap-ep-version=<Portal.VersionURL_ENCODE>&<ProducerInfo>&sap-explanation=<User.ExplanationSAP_BOOL>&<StylesheetIntegrationIF_true PROCESS_RECURSIVE>&<Authentication>&<DynamicParameterPROCESS_RECURSIVE>&<ForwardParametersQUERYSTRING>&<ApplicationParameterPROCESS_RECURSIVE>&\#39;; the problem occured at position 310. Cannot process expression <System.client> because Invalid System Attribute:
System: &\#39;SAP_LocalSystem&\#39;,
Attribute: &\#39;client&\#39;.
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Looks like the issue is related to the system that is referencing the ERP System. Check if the connection tests of the system is passing.
Verify the hostname and ports of the R3 System. Also check the system referencing the Netweaver Application Server.
Also check if SSO is working fine.
Regards,
Abhishek

Portal Runtime Error : in CRM BP iview

Hi
I installed Business package for crm in portal and assigned the role sales manager to an user xyz and when I go to analytics -> incentives and commissions -> My Teams Commisions-> the first iview "Closed Deals by Sales Office/Rep" shows the error
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.portal.migrated/ep_5.0/roles/com.sap.pct.crm.SalesManager/Analysis_2/IncentivesCommissions/MyTeam/com.sap.pct.crm.salesmgrlistdeals
Component Name : com.sap.pct.crm.salesmgrlistdeals.default
The exception was logged. Inform your system administrator..
Exception id: date/........
See the details for the exception ID in the log file
and when i referred the log file, it shows the following trace.
pcd:portal_content/com.sap.portal.migrated/ep_5.0/roles/com.sap.pct.crm.SalesManager/Analysis_2/IncentivesCommissions/MyTeam/com.sap.pct.crm.salesmgrlistdeals
Component class : com.sap.pct.crm.incentivescommissions.salesmgrdeals.SalesMgrDealsDyn
user: xyz
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:154)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:392)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:345)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:323)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:865)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:240)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:159)
Caused by: java.lang.NullPointerException
at java.text.StringCharacterIterator.<init>(StringCharacterIterator.java:58)
at java.text.StringCharacterIterator.<init>(StringCharacterIterator.java:47)
at sun.text.Normalizer.setText(Normalizer.java:1537)
at java.text.CollationElementIterator.setText(CollationElementIterator.java:469)
at java.text.RuleBasedCollator.compare(RuleBasedCollator.java:401)
at java.text.Collator.equals(Collator.java:322)
at com.sap.pct.crm.incentivescommissions.salesmgrdeals.SalesMgrDealsCreation.createTableView(SalesMgrDealsCreation.java:383)
at com.sap.pct.crm.incentivescommissions.salesmgrdeals.SalesMgrDealsCreation.createReport(SalesMgrDealsCreation.java:159)
at com.sap.pct.crm.incentivescommissions.salesmgrdeals.SalesMgrDealsDynPage.retrieveData(SalesMgrDealsDynPage.java:182)
at com.sap.pct.crm.incentivescommissions.salesmgrdeals.SalesMgrDealsDynPage.doProcessBeforeOutput(SalesMgrDealsDynPage.java:167)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:123)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more
AFAIK i could see the null pointer exception, but donno the reason, as it is standard iview by SAP. did someone face this problem. if so, could you please lemme know how did u resolve it
or any other suggestions seeing the error??
Thank you

hi
sorry for the delay..yep i configured it already with BW system with alias SAP_BW, ofcourse i dont have any crm data loaded in bw.
what i expect to see is a form giving a criteria for searching (for ex: startdate and enddate). but i see this error there.
any suggestions

Portal Runtime Error in Performance Overview

Hi Experts ,
I am getting portal runtime error while accessing performance overview and this error is occurring in test system not in prod. I have only passed our custom parameter in "ViewGroup" and "ViewID" , which comes under property Editor of Performance Overview Iview.
Please find the server log :-
#0002A58CD85E00460000018900000C240004A6BED67C6350#1309238479307#com.sap.portal.prt.request#sap.com/irj#com.sap.portal.prt.request#sudad59#121793##n/a##6903e340a14611e09ecb0002a58cd85e#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception in PortalRequestManager.dispatchRequest without timeout
[EXCEPTION]
#1#java.lang.NoSuchMethodError: com.sap.pct.hcm.objectanddataprovider.CFTableViewModel.getClickableObjects()Lcom/sap/pct/hcm/objectanddataprovider/proxyclasses/Hrwpc_S_KeyobjecTypeList;
     at com.sap.pct.hcm.teamviewer.TeamViewerPage.getJSArrayOfObjects(TeamViewerPage.java:1005)
     at com.sap.pct.hcm.teamviewer.TeamViewerPage.getJSCodeOnLoad(TeamViewerPage.java:1031)
     at com.sap.pct.hcm.teamviewer.TeamViewerPage.getJavaScriptCode(TeamViewerPage.java:839)
     at com.sap.pct.hcm.teamviewer.TeamViewerPage.doProcessBeforeOutput(TeamViewerPage.java:512)
     at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:123)
     at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:273)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:
Let me know if you need any further information.
Any help will be really appreciated with points.
-Regards
AK
Edited by: Khamari_alok on Jun 30, 2011 10:32 AM
Edited by: Khamari_alok on Jun 30, 2011 12:42 PM

there is an issue with the object and data provider evaluation path ie OADP
Please check using standard
Other mySAP.com components>Business Packages / Functional
Packages>Manager Self-Service>Object and Data Provider>Restrict Nuber
of Navigation Objects.
https://wiki.sdn.sap.com/wiki/display/ERPHCM
/DifferentfeaturesofOADPbasedonECC+6.0
You can debug in backend using FM HRWPC_GET_OBJECTS_FROM_ROOTS

Portal Runtime error in UWL

I am trying to access the UWL from Home -> Work -> UWL.
However, for non administrators, this gives a Portal Runtime error.
Portal Runtime Error
An exception occurred while processing your request
Exception id: 01:57_27/02/08_0051_11774250
See the details for the exception ID in the log file.
I knw most probably this error is due to missing permissions, but i have set the permissions for the End User Content folder.
I have also tried assigning permissions for the entire Portal Content folder with End user permissions, however, this does not work.
Any suggestions?
This is verrrry urgent.
Regards,
Preksha.

Hi,
Thanks for the reply..
I managed by assigning permission for the iview
pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch
Its working now.
Regards,
Preksha

Portal runtime error troubleshooting

Does anyone know what this error is or what logs you would look at to troubleshoot it?\
Thanks
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.portal.migrated/ep_5.0/roles/com.sap.pct.hcm.manager/mystaff/nf_2/reporting/reporting/com.sap.pct.hcm.rpt_objectselection
Component Name : com.sap.pct.hcm.rpt_objectselection.default
The exception was logged. Inform your system administrator..
Exception id: 03:34_16/09/04_0018
See the details for the exception ID in the log file

Try the console logs of the application server failing ( if you are in a clustered environment write javascript:document.cookie in the IE address bar to get the cookies you have, and from here you can get the cluster id from the cookie sapj2ee*).
The console logs are under cluster/server/managers/console_logs

Query Designer, Execute fails with missing iView (Portal Runtime Error)

Hi,
I have followed all steps to integrate Sap NetWeaver 2004s BI into EP. Checks done so far indicate that all is well between the EP and BI. From within the EP, I can execute the Bex Web Analyser iView and from there I can execute a query on the BI backend. From the BI backend, executing the function module RSWR_RFC_SERVICE_TEST returns the 'BI test service' success message. SSO is working fine as no user/passwords were prompted for. From the trace file, I can see no errors appear but I do see authentication success messages. So far, so good
But, when I execute a query from within the Query Designer, it calls the browser and then errors with the following error:
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
iView not found: pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews/com.sap.ip.bi.bex.
Exception id: 10:06_03/03/06_0012_26285450
See the details for the exception ID in the log file
Looking at the trace file, all it tells me is the same, that this iView is not found.
If I logon to the portal and have a look at the iViews within the 'platform-add-ons/bi' folder, I can see the following 4 iViews:
BEx Broadcaster (com.sap.ip.bi.bexbroadcaster)
BEx Portfolio (com.sap.ip.bi.bexportfolio)
BEx Web Analyser (com.sap.ip.bi.bexwebanalyzer)
My Portfolio (com.sap.ip.bi.myportfolio)
I cannot find the missing iView (com.sap.ip.bi.bex).
Any ideas/suggestions would be appreciated.
Thanks in advance.

Hi Ashish,
Thanks for the suggestions. Here is what happened:
1. I have run the deploy and change template again (BIPostInstall). Step 10 failed but I am not too concerned as it does appear that SSO is working both directions. Also, step 13 failed which is the 'Configure Repository Manager'. The error I got here was USER_AUTH_FAILED: User account for logonid "" not found. I am not sure where it is getting the blank userid from.
2. The 'com.sap.ip.bi.business_explorer_showcase' role suggestion looked very promising. I found some doco on it and it does mention this role and when assigned, then you see the Business Explorer tab. I assigned it to all users and to all groups. When I went back into the portal, sure enough, the Business Explorer tab was visible. From within there, I could run query which all worked fine.
BUT, when executing a query from within the BEx Query Designer, I still got the same error:
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
iView not found: pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews/com.sap.ip.bi.bex.
Exception id: 11:25_05/03/06_0003_26285450
See the details for the exception ID in the log file
Do you know if this is an actual iView that should exist in the portal content ? If you have this working, can you see this iView in the portal?
3. I had a look at this note (872043) but I could not get the sap download manager to work to get the zip files attached to the note download. If you have it still, could you email it to me ([email protected]) and I will try that. Did you apply the zip file?
I can't find any further trace information on why this missing iView error is happening. I've amended the severity level on the areas which a SAP note detailed but the only information I get is that a missing iView was called.
Function module RSWR_RFC_SERVICE_TEST still works fine and I can execute a query from the Web BEx Analyser iView.
I just can't execute a query from the BEx query designer due to the missing iView.
I don't know whether it is a communication problem even though SSO both directions seem to work OR whether I do have some content missing from my portal.
Regards

Portal Runtime error during 1, 2, 3 Drag & Relate?

Hi,
I have successfully install SR1 version of the EP6. I am attempting to complete the "1, 2, 3 Drag&Relate" weblog. During one of the steps you have to go to User Administration > User Mapping to set the Everyone group user mapping.
I am using sa id and the password I set during my SQL installation.
As I click save button after entering the input I get this error:
Portal Runtime Error
An exception occurred while processing a request for:
iView:
pcd:portal_content/administratrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component Name: com.sap.portal.usermanagement.admin.UserMappingAdmin
User Mapping not fully available..
Exception id: 2:07_11/01/2005_0001_4582650
See the details for the exception ID in the log file.
Any ideas why this error is occuring?
Thanks,
Jin Bae

Hi Jin,
I think SAP note number 796540 will be helpfull to you.
It was known User Management issue which is not connected to any Unification feature.
Personal advice: try to restart Portal server.
Regards,
Julia

Portal Runtime Error occurred when trying to create iView using template.

Hi,
When I tried to create an iView by Content Management through "Existing iView Templates", the Portal runtime error occurred.
(However, when I tried to create an iView through "Deployed Portal Archive" or "Web Dynpro Java Application", it was successful)
If you know the same error and the way to solve, please help me.
Best Regards,
Daisuke Ikari
It occurred below system environment.
Version: NetWeaver 7.0 SPstack18
OS: Windows 2003 Server SP2
RDBMS: Oracle 10.2.0.2
And the error log is below.
08:29_26/03/09_0002_6759950
[EXCEPTION]
java.lang.NoSuchMethodError: com.sapportals.portal.pcd.gl.PcdSearchControls.addExplicitAttributeCheck(Lcom/sapportals/portal/pcd/gl/IPcdAttribute;)V
 at com.sap.portal.pcm.iviewserver.cache.TemplatesCacheSrv.getPCDCatalog(TemplatesCacheSrv.java:184)
 at com.sap.portal.pcm.iviewserver.cache.TemplatesCacheSrv.refresh(TemplatesCacheSrv.java:589)
 at com.sap.portal.pcm.iviewserver.cache.TemplatesCacheSrv.getTemplates(TemplatesCacheSrv.java:646)
 at com.sapportals.admin.templateselection.panes.InitPane.getCatalogList(InitPane.java:206)
 at com.sapportals.admin.templateselection.panes.InitPane.initTemplateList(InitPane.java:122)
 at com.sapportals.admin.templateselection.panes.InitPane.processInput(InitPane.java:59)
 at com.sapportals.admin.wizardframework.core.WizardInstance.doPost(WizardInstance.java:350)
 at com.sapportals.admin.wizardframework.core.WizardInstance.doWizard(WizardInstance.java:174)
 at com.sapportals.admin.wizardframework.core.WizardInstance.doWizard(WizardInstance.java:99)
 at com.sapportals.admin.wizardframework.AbstractDynamicWizard.doContent(AbstractDynamicWizard.java:98)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
 at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
 at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
 at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
 at com.sapportals.appdesigner.appdesignerfw.TabContentComponent.doOnNodeReady(TabContentComponent.java:110)
 at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)
 at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
 at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
 at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)
 at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)
 at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Thanks for your help. Here is the xml
<PAREVAHRS>
<P_PROJECT_TYPE>Food Equipment</P_PROJECT_TYPE><P_PRJ_CATEGORY>Qualification</P_PRJ_CATEGORY><P_CPM_ID>658</P_CPM_ID><P_FROM_DATE>2007/03/01 00:00:00</P_FROM_DATE><P_TO_DATE>2007/03/31 00:00:00</P_TO_DATE>
<LIST_G_PROGRAM>
<G_PROGRAM>
<PROGRAM_CODE>0180</PROGRAM_CODE>
<PROGRAM_NAME>Food Equipment</PROGRAM_NAME>
<LIST_G_MGR>
<G_MGR>
<PROJ_MGR>Lamoreaux, Mr. David</PROJ_MGR>
<LIST_G_PRJ>
<G_PRJ>
<PROJECT_NUMBER>249400</PROJECT_NUMBER>
<LONG_NAME>KM-60, 100 & 150 BAH, ICE MAKE 249400</LONG_NAME>
<CUSTOMER_NUMBER>22460</CUSTOMER_NUMBER>
<CUSTOMER_NAME>HOSHIZAKI AMERICA, INC.</CUSTOMER_NAME>
<LIST_G_TSKEXP>
<G_TSKEXP>
<TASK_NUMBER>PO01START</TASK_NUMBER>
<EXP_TYPE>100 Labor - Chargeable</EXP_TYPE>
<EXP_DATE/>
<QTY>9.25</QTY>
<REV>0</REV>
</G_TSKEXP>
</LIST_G_TSKEXP>
<PRJREV>0</PRJREV>
<PRJQTY>9.25</PRJQTY>
</G_PRJ>
The PRJREV and PRJQTY is at the same level and they are either zero or non null values.
- Vasu -

Portal Runtime Error on clicking work item in UWL.

Hi
I can see the workitems displayed in the UWL. But when I click on any of the items it shows a Portal Runtime Error
with an Exception Id like this : 02:48_13/04/10_0030_6207450.
Can anyone help me out with this ? Does this error have anything to do with the ITS ?
Also, how can I view the log file ?

Thanks Koti.
I have got the log file although the version of the portal that I use is probably different from yours. ( It didnt have 'System management'.)
Well, the log file says something like this :
" Exception in SAP Application Integrator occured: Unable to parse template "
I still suppose this has something to do with the ITS , because when i test service for its I get an error message like :
"Template interpretation failed. Template does not exist"
But when I test service for the webgui it opens up without any problems.
Any more suggestions ?

Portal runtime error under travel/ESS/MSS

Dear all,
When we see privew under Employee self service --> ERP 2005 EhP2 --> iviews -->travel and expenses --> create travel request
Here I'm getting
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 02:19_26/02/11_0006_39627050
Refer to the log file for details about this exception.
But it is working fine under Employee self service --> iviews -->travel and expenses --> create travel request.
What could be reason, any body reply me.
I appreciate if any one can share the resolution
Regards,
Mahee.

Hi,
I have checked the following thread,
Travel Management--Webdynpro ABAP Services
I Have added system alias. now I'm getting different error,
Internet Explorer cannot display the webpage
What you can try:
Diagnose Connection Problems
More information
This problem can be caused by a variety of issues, including:
Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
There might be a typing error in the address.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.
For offline users
You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds
Click the Favorites Center button , click Feeds, and then click the feed you want to view.
To view recently visited webpages (might not work on all pages)
Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.
Awaiting for your valuable response.
thanks in advance.
Regards,
Mahee.

SUPM 2. 0 - Automated script management - Portal runtime error

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