Support; Anyone know how to get .mac support on the phone?

It appears the only way to get help concerning a .mac issue is by emailing them and waiting 24 hours or trying this discussion board. Anyone know of way to call them?
Thanks

Thanks Duane, Does anyone else find it disturbing that you can't call .mac with support issues? I guess it's a matter of pragmatism on apple's part. What if you can't receive email? How do they help you? Or what if you have an immediate problem like a business that depends on its email etc. ?
I use Mac b/c it is user friendly and a pretty darn good system and I am a computer idiot. But if something goes wrong, where's the help?

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Message was edited by: Luis Sequeira1

I had to manually download the new version of itunes.. via tools, it gave me 4 items to download and i did not download all 4 compenants. Does anyone know how to get back to the pop up that contains tools so i can redownlaod all of them.

I lost my old iphone and have a new 5s.. i need to sync to itunes. i had to donwload manually via tools but i didnt download all four files. now when i plug my phone into itunes it says there is an error bc i didnt download all the files. so when i go into itunes now and check for updates it says its up to date. the problem is with the phone support file i didnt download.
Does anyone know how to get back to the pop up that has the music player update and itunes update bc this is the only place i have seen "tools" to be able to manually update all four files....
***IF i completely uninstall itunes and reinstall will it still have all my songs, photos, apps etc... bc i need to sync my new phone to get all my stuff back

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

Support; Anyone know how to get .mac support on the phone?

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