Support assistant unknown error

I need to contact technical support about a boot problem I'm having with a new Envy 700. Using Support Assistant, I complete the form to contact tech support by filling in my contact info and description of the problem, But when I submit it, a popup says that an unknown error has occured. Is there any other way to get to tech support by phone or email???
None of the links I've tried (dozens, it seems) will connect me to either phone or chat or direct email to tech support.
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View Solution.

Tech support for the country you are in:
http://www.800-numbers.net/hp/
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

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Message was edited by: [email protected]

[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
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@Ishaq ,
Hello and thank you for posting on the HP support forums. So that I can give you the best support possible. Could you please post back with your key system information.
What I am looking for is the complete Model and Product Numbers. this link will help you with this.
How Do I Find My Model Number or Product Number?
Here is another link you may want to check out.
Advice for asking the "Very Best Question"
Thank you again for posting and I hope to hear back from you soon.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Support assistant unknown error

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