Support chat not working
so, it's been 3 weeks that i try to start a support chat for my macbook but every bloody time it tells me that the chat is not working to try again in a few minutes.
my serial has apple care til sep 2016 so it's plenty of time left for me to use the support.
I need to find out why i have 100gb of data in "others" i checked the size of my docs folders and there is a total of 250gb accountable for, this extra 100gb i dont know where it's stored!
does Anyone know what could cause this problem with the chat?
Thanks
OS X 10. 7 Lion / 10.8 Mountain Lion / 10.9 Mavericks
About “Other”:
http://support.apple.com/kb/HT6047
Try these tips.
Go step by step and test.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
http://support.apple.com/kb/PH13806
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk and Permissions
Steps 1 through 7
http://support.apple.com/kb/PH5836
5. Disk space / Time Machine ?/ Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
6. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
7. Re-index Macintosh HD.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
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Here is the report I get when trying to connect on a MacBook over WiFI. I can also get the PowerMac G5 one if necessary.
Date/Time: 2007-08-21 14:50:59.828 -0700
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2156401904.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x15d292a0: State change from AVChatNoState to AVChatStateInvited.
0x15d292a0: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
0x15d292a0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -22
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -22
Video Conference Error Report:
@SIP/Transport.c:121 type=4 (00000000/0)
[BYE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK1e2cf615640b3b39
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 BYE
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5a7310015d3a79a0;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 3 NOTIFY
User-Agent: Viceroy 1.2
Content-Length: 0
@:0 type=4 (00000000/0)
[VCBANDWIDTH_DETECTIONFAILURE]
[20]
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5494ebe44e932dc8;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 NOTIFY
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SUBSCRIBE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK4afacf2129fb514b
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]>
Event: conference
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 426
[v=0
o=bradleymuro 0 0 IN IP4 u0exte.0
[email protected]
c=IN IP4 u0exte.0
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12
a=rtcp:16387
a=rtpID:1882716275
m=video 16384 RTP/AVP 126
a=rtcp:16385
a=rtpmap:126 X-H264
a=RTCP:AUDIO 16387 VIDEO 16385
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=framerate:20
a=rtpID:-1055247342
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c;received=208.127.4.208
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
User-Agent: Viceroy 1.2
Content-Length: 0
Video Conference Support Report:
@SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 481 Call Leg/Transaction Does Not Exist
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK1e2cf615640b3b39
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 BYE
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5a7310015d3a79a0
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 3 NOTIFY
Contact: <sip:[email protected]:5061>;isfocus
Event: conference
Subscription-State: terminated;reason=noresource
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5494ebe44e932dc8
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 NOTIFY
Contact: <sip:[email protected]:5061>;isfocus
Event: conference
Subscription-State: active;expires=3600
User-Agent: Viceroy 1.2
Content-Type: application/conference-info+xml
Content-Length: 220
<c-i v="0" st="f" en="sip:[email protected]:5061">
c<h>i</h><m t="a"/><m t="v"/>
c<h>o</h><m t="a"/><m t="v"/>
</c-i>
@SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK4afacf2129fb514b
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]:5061>;isfocus
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK6ab720341e388f7b
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 ACK
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:5061>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 490
v=0
o=Debbie 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:YES
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:-871711246
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:650540419
@:0 type=2 (00000000/48)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x17dfff com.apple.iChat 3.1.8 (445) /Applications/iChat.app/Contents/MacOS/iChat
0x14d89000 - 0x14d92fff com.apple.IOFWDVComponents 1.9.0 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x14f21000 - 0x14f5dfff com.apple.QuickTimeFireWireDV.component 7.1.5 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x14f69000 - 0x14f99fff com.apple.QuickTimeIIDCDigitizer 7.1.5 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x14fa3000 - 0x14fdffff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x15003000 - 0x15008fff com.apple.audio.AppleHDAHALPlugIn 1.2.9 (1.2.9a4) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x15017000 - 0x15170fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1519c000 - 0x151f5fff com.apple.driver.AppleIntelGMA950GLDriver 1.4.52 (4.5.2) /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/Apple IntelGMA950GLDriver
0x151fc000 - 0x15218fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x1521f000 - 0x15243fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x15494000 - 0x15497fff com.apple.audio.AudioIPCPlugIn 1.0.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x154b3000 - 0x154ddfff com.apple.audio.SoundManager.Components 3.9.2 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x15856000 - 0x15868fff com.apple.security.dotmacdl 1.1.1 (25435) /System/Library/Security/dotmacdl.bundle/Contents/MacOS/dotmacdl
0x158bd000 - 0x158d4fff com.apple.security.dotmac_tp 1.1.1 (25085) /System/Library/Security/dotmactp.bundle/Contents/MacOS/dotmactp
0x16630000 - 0x16633fff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x8fe00000 - 0x8fe4afff dyld /usr/lib/dyld
0x90000000 - 0x90172fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c2000 - 0x901c4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c6000 - 0x90203fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9022a000 - 0x90300fff com.apple.ApplicationServices.ATS 2.0.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90320000 - 0x90775fff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080c000 - 0x908d4fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90912000 - 0x90912fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90914000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.18 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91008000 - 0x91046fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91059000 - 0x91069fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91074000 - 0x910f3fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9112d000 - 0x9114bfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91157000 - 0x91165fff libz.1.dylib /usr/lib/libz.1.dylib
0x91168000 - 0x91307fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91405000 - 0x9140dfff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91414000 - 0x9143afff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9144c000 - 0x91453fff libbsm.dylib /usr/lib/libbsm.dylib
0x91457000 - 0x914cdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151e000 - 0x9151efff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91520000 - 0x9154cfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9155f000 - 0x91633fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916e1fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9170f000 - 0x917b8fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917de000 - 0x91829fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91848000 - 0x9185efff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9186a000 - 0x91885fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91890000 - 0x918cdfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918e1000 - 0x918edfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x93256000 - 0x93256fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93258000 - 0x9390efff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x93d43000 - 0x93dfdfff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e40000 - 0x93e40fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e42000 - 0x94003fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94049000 - 0x9408afff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94092000 - 0x940ccfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x9493a000 - 0x94949fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
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If anyone has any suggestions, I would greatly appreciate it as I have been working on this for a long time.
Or, if anyone knows of another chat program that can do video chat with iChat for the Mac, as Adium will not do it.
Message was edited by: Mitchell FriedlaenderHi stevesol,
It is not so much a problem with iChat as a problem with the vast options there are in Networking.
In your case your Audio connection points to the fact that the ports needed for iChat are open. Video and Audio chats use the same ports.
He may have a good connection speed but the the other people on his Network at his end will divide that up into Bandwidth.
Think of it like a Highway with three lanes. When it is empty you can go as fast as you want. When there are more people it all slows down, sometimes to a crawl.
Audio chats will work at Dial-up speeds. (upto about 50kbps)
Video chats need 100kbps minimum.
Now in some Universities/Colleges in the States as Students effectively pay to go, they get regarded as customers and if the Internet access is part of the service then the IT dept sometimes allocates an separate IP address giving the student all the bandwidth he wants.
There can be issues with the number or routers on a large campus and how they keep all the subnets separate. This is normally done using NAT (Network Address Translation)
This makes sure data for one computer is passed through each device correctly.
Now the router and modem manufacturers don't all do NAT the same way so sometimes you get devices that "don't seem to Like each other"
Using UPnP (Universal Plug and Play) can help get around this.
If your son is in a shared room with a router for a room-mate then suing this may help.
If you can use UPnP then that may help.
I would guess this is something that is effecting your wife's contact.
NAT needs ports to be opened in your router.
Doing it with Port Forwarding or DMZ opens the ports to just one IP (Computer) on your home network which might also explain why your wife can not Chat if she is on the same LAN/network you are.
Apple have decided that iChat is an VoIP application.
VoIP has international Standards about how connections are made and one which ports.
IT uses a internet Protocol called SIP (Session Initiation Protocol) that uses set ports (5060-5063). It uses one of these to make the call and uses the others as fall backs.
Now bigger firms and campuses can be using VoIP for their phone service.
Because some ISPs are or were telcom companies these sometime block the SIP ports to "make" people pay extra for the service (you can call anywhere in the world within the cost of your internet service).
They will normally unblock this if you day that have started to block an application you were using.
As you can see the problems can begin to overlap and cause issues that can be difficult to solve with a Once Only Fix.
Can you tell us if you and your wife are on the same home network ?
If so how many routers and modems do you have ?
What makes and models are they ?
What have you done so far to set them up for multiple computer to use the iChat ports ? (or otherwise)
Of course this is all before we get into Universities doing things at their end for "security" or limiting Bandwidth to students to protect their network from potential outages
11:49 AM Thursday; August 23, 2007 -
Video chat not working in enjoy 10 (skype and ym)
i just bought enjoy 10 for my wife. i'm working in another country. when they are using skype or ym the video chat is not working. my daughter said that a message about compatibility is showing. can someone help me on this. Thanks.
OK, you have already Tested your iSight to ensure it is functional, and you have determined that your real problem is with iChat AV.
You are right to be suspicious of the iChat AV 3 error messages. Sometimes all they do is confirm that you cannot connect. As in your case, it is not unusual that the error message obviously does NOT report the real error condition.
The suggestions in How to get iChat AV working again will help you get going. Sometimes the fix is as simple as adjusting your QuickTime Streaming Speed as suggested in the "Help for iChat AV 3 Problems" link there.
I do not use any of the add-ons that you mention. For questions about iGlasses, Power Boost, and Conference Recorder, I suggest that you visit the ecamm.com respective web pages for each product. If the "faq" links for each app do not help, you can contact ecamm tech support for help with their apps. -
3way video chat not working - each can successfully 2way video
My 2 brothers and I had some trouble a few months back with getting a 3-way video chat to work. We read some of these posts and solved the problem then (it was router related), but now again we are having some trouble. Each of us can video chat with one another with all possible combinations of who initiates, but the same procedure produces the much-dreaded "error -8" whenever a group chat is initiated. An example of the error log is as follows:
Date/Time: 2007-05-13 17:29:09.552 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2091074054.
0x4de6340: State change from AVChatNoState to AVChatStateWaiting.
jeremymsimon2: State change from AVChatNoState to AVChatStateInvited.
0x4de6340: State change from AVChatStateWaiting to AVChatStateConnecting.
jeremymsimon2: State change from AVChatStateInvited to AVChatStateConnecting.
0x4de6340: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
jeremymsimon2: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
6.014620 @:0 type=4 (00000000/22)
[VCSIP_INVITEERROR]
[19]
6.014503 @SIP/SIP.c:2447 type=4 (900A0015/22)
[SIPConnectIPPort failed]
4.013166 @SIP/SIP.c:2447 type=4 (900A0015/22)
[SIPConnectIPPort failed]
2.010142 @SIP/SIP.c:2447 type=4 (900A0015/22)
[SIPConnectIPPort failed]
Video Conference Support Report:
5.514817 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK475e563e557024d2
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jeremymsimon2" <sip:[email protected]>;tag=1737629637
Call-ID: f7ff802e-0198-11dc-b6aa-8e0fe49313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 531
v=0
o=Jeremy 0 0 IN IP4 10.0.1.2
s=jeremymsimon2
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
4.514369 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK475e563e557024d2
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jeremymsimon2" <sip:[email protected]>;tag=1737629637
Call-ID: f7ff802e-0198-11dc-b6aa-8e0fe49313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 531
v=0
o=Jeremy 0 0 IN IP4 10.0.1.2
s=jeremymsimon2
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
4.013910 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK475e563e557024d2
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jeremymsimon2" <sip:[email protected]>;tag=1737629637
Call-ID: f7ff802e-0198-11dc-b6aa-8e0fe49313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 531
v=0
o=Jeremy 0 0 IN IP4 10.0.1.2
s=jeremymsimon2
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
3.513485 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK74b6fbc13afb2c43
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jeremymsimon2" <sip:[email protected]>;tag=1299914398
Call-ID: f6cde2c2-0198-11dc-b6aa-84dc68e013c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 531
v=0
o=Jeremy 0 0 IN IP4 10.0.1.2
s=jeremymsimon2
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
2.513035 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK74b6fbc13afb2c43
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jeremymsimon2" <sip:[email protected]>;tag=1299914398
Call-ID: f6cde2c2-0198-11dc-b6aa-84dc68e013c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 531
v=0
o=Jeremy 0 0 IN IP4 10.0.1.2
s=jeremymsimon2
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
2.011786 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK74b6fbc13afb2c43
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "jeremymsimon2" <sip:[email protected]>;tag=1299914398
Call-ID: f6cde2c2-0198-11dc-b6aa-84dc68e013c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 531
v=0
o=Jeremy 0 0 IN IP4 10.0.1.2
s=jeremymsimon2
c=IN IP4 10.0.1.2
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
1.505121 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:15060 SIP/2.0
Via: SIP/2.0/UDP m.0:37178;branch=z9hG4bK6d0368b7464c4013
Max-Forwards: 70
To: "u0" <sip:[email protected]:15060>
From: "jeremymsimon2" <sip:[email protected]>;tag=1872223133
Call-ID: f59bb6a4-0198-11dc-b6aa-c424579e13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:37178>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 543
v=0
o=Jeremy 0 0 IN IP4 m.0
s=jeremymsimon2
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 37184 RTP/AVP 12 3 0
a=rtcp:37192
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 37180 RTP/AVP 126 34
a=rtcp:37182
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 37192 VIDEO 37182
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
0.504735 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:15060 SIP/2.0
Via: SIP/2.0/UDP m.0:37178;branch=z9hG4bK6d0368b7464c4013
Max-Forwards: 70
To: "u0" <sip:[email protected]:15060>
From: "jeremymsimon2" <sip:[email protected]>;tag=1872223133
Call-ID: f59bb6a4-0198-11dc-b6aa-c424579e13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:37178>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 543
v=0
o=Jeremy 0 0 IN IP4 m.0
s=jeremymsimon2
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 37184 RTP/AVP 12 3 0
a=rtcp:37192
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 37180 RTP/AVP 126 34
a=rtcp:37182
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 37192 VIDEO 37182
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
0.004299 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:15060 SIP/2.0
Via: SIP/2.0/UDP m.0:37178;branch=z9hG4bK6d0368b7464c4013
Max-Forwards: 70
To: "u0" <sip:[email protected]:15060>
From: "jeremymsimon2" <sip:[email protected]>;tag=1872223133
Call-ID: f59bb6a4-0198-11dc-b6aa-c424579e13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:37178>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 543
v=0
o=Jeremy 0 0 IN IP4 m.0
s=jeremymsimon2
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 37184 RTP/AVP 12 3 0
a=rtcp:37192
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:497611158
m=video 37180 RTP/AVP 126 34
a=rtcp:37182
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 37192 VIDEO 37182
a=pogo
a=fmtp:126 imagesize 0 rules 30:160:120:160:120
a=rtpID:-1012890981
0.000000 @:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
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0x5e6000 - 0x5edfff com.unsanity.smartcrashreports Smart Crash Reports version 1.2.1 (1.2.1) /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0x4559000 - 0x455efff com.apple.LiveType.component 2.1.2 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x456a000 - 0x456bfff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x456f000 - 0x4579fff com.apple.IOFWDVComponents 1.7.9 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x45a0000 - 0x45d2fff com.apple.QuickTimeIIDCDigitizer 7.1.5 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x463a000 - 0x469ffff com.apple.LiveType.framework 2.1.2 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x46c1000 - 0x4716fff com.DivXInc.DivXDecoder 6.0.0 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
0x4724000 - 0x4763fff com.apple.QuickTimeFireWireDV.component 7.1.5 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x476e000 - 0x47b3fff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x47d5000 - 0x484dfff com.apple.DVCPROHDAudio 1.2 /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio
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0x49d4000 - 0x4ae3fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x4b12000 - 0x4c02fff com.apple.ATIRadeon9700GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon9700GLDriver.bundle/Contents/MacOS/ATIRadeo n9700GLDriver
0x4c10000 - 0x4c29fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x4c2f000 - 0x4c4afff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x4c58000 - 0x4c71fff com.apple.DVCPROHDVideoDigitizer 1.2 /Library/QuickTime/DVCPROHDVideoDigitizer.component/Contents/MacOS/DVCPROHDVide oDigitizer
0x4f2a000 - 0x4f63fff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
0x5466000 - 0x547cfff com.apple.FCP Uncompressed 422.component 1.4 /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x5481000 - 0x5489fff com.apple.DesktopVideoOut 1.2.4 /Library/QuickTime/DesktopVideoOut.component/Contents/MacOS/DesktopVideoOut
0x548d000 - 0x5491fff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x61db000 - 0x61f5fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x64da000 - 0x650cfff com.apple.DVCPROHDCodec 1.3 (228) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x6511000 - 0x655efff com.apple.AppleHDVCodec 1.2 (206) /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x6567000 - 0x657bfff com.apple.IMXCodec 1.2 (140) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x657f000 - 0x65f8fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x8fe00000 - 0x8fe52fff dyld /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff com.apple.ApplicationServices.ATS 1.9.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.10 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd3fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe8000 - 0x91000fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91010000 - 0x91091fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d7000 - 0x91100fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91111000 - 0x9111ffff libz.1.dylib /usr/lib/libz.1.dylib
0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dc000 - 0x913e5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ec000 - 0x913f4fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f8000 - 0x91420fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91433000 - 0x9143efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91443000 - 0x914befff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fb000 - 0x914fbfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fd000 - 0x91535fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91675000 - 0x91706fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174d000 - 0x91804fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91903000 - 0x91928fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193b000 - 0x9197dfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a18000 - 0x91adffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2d000 - 0x91b42fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b47000 - 0x91b65fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6b000 - 0x91c22fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c71000 - 0x91c75fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c77000 - 0x91cdffff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce4000 - 0x91d21fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d28000 - 0x91d41fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d46000 - 0x91d49fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4b000 - 0x91e29fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e49000 - 0x91e49fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4b000 - 0x91f30fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x91fc3000 - 0x92031fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203c000 - 0x920d1fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920eb000 - 0x92673fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a01000 - 0x92aeffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af2000 - 0x92b7afff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbb000 - 0x92de6fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f13000 - 0x92f31fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3c000 - 0x92f96fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb4000 - 0x92fb4fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb6000 - 0x92fcafff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffe000 - 0x93013fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c0000 - 0x930cbfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931ce000 - 0x9321dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324b000 - 0x93268fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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Here's a bunch more information for you:
I am using a Powerbook G4 (1.5ghz, 512mb RAM) and a 3rd party firewire webcam (iSweet). I have sufficient bandwidth and Quicktime and iChat video (v. 3.1.8) preferences are all set correctly (streaming = 1.5, bandwidth limit=none). I tried both on a router (Apple Airport Express) and hard-wired (T3) into the wall and there was no difference in result, so I at least am not the sole source of router issues.
My brothers have a MacBook and a MacBook Pro with built in iSight. All of us are running 10.4.x.
I suspect this is another router issue that has suddenly cropped up. Can someone verify that by weeding through this log, or is this some other issue?
Powerbook G4 Mac OS X (10.4.9)If it helps at all, this error log came from a test group chat with the one brother who has both the access point and router with the apple test buddy (appleu3test0*)
Date/Time: 2007-05-14 16:34:36.266 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2722751250.
0x4d6c4c0: State change from AVChatNoState to AVChatStateWaiting.
jeremymsimon3: State change from AVChatNoState to AVChatStateInvited.
0x4dff5b0: State change from AVChatNoState to AVChatStateInvited.
0x4d6c4c0: State change from AVChatStateWaiting to AVChatStateConnecting.
jeremymsimon3: State change from AVChatStateInvited to AVChatStateConnecting.
jeremymsimon3: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x4d6c4c0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x4dff5b0: State change from AVChatStateInvited to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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0x92ffe000 - 0x93013fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c0000 - 0x930cbfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931ce000 - 0x9321dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324b000 - 0x93268fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93793000 - 0x937b3fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x937b9000 - 0x937b9fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x937bb000 - 0x93deefff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9417b000 - 0x941edfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94226000 - 0x942eafff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9433c000 - 0x9433cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9433e000 - 0x944fefff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94548000 - 0x94585fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9458d000 - 0x945ddfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945e6000 - 0x94600fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94647000 - 0x9468cfff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94698000 - 0x946d0fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94713000 - 0x9472ffff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94743000 - 0x94787fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x947ab000 - 0x947bafff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947c2000 - 0x947cffff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94815000 - 0x9482efff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94835000 - 0x94b4bfff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c2d000 - 0x94c9efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e13000 - 0x94f43fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fd5000 - 0x94fe4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fec000 - 0x95019fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95020000 - 0x95030fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95034000 - 0x95063fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95073000 - 0x95090fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x953d6000 - 0x95445fff com.apple.Bluetooth 1.7.14 (1.7.14f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x95bc3000 - 0x95c51fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95cad000 - 0x95d43fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95d80000 - 0x9608cfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96215000 - 0x9623efff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x9755e000 - 0x9757dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97bee000 - 0x97c13fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x97c94000 - 0x97d55fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97d80000 - 0x97d81fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97d83000 - 0x97d90fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97e8b000 - 0x97eadfff com.apple.AppleVAFramework 2.4.29 /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x97eef000 - 0x97ef0fff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9868c000 - 0x987b3fff com.apple.viceroy.framework 273.7.10 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x99127000 - 0x9912afff com.apple.DisplayServicesFW 1.8.1 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x998cf000 - 0x9a47cfff com.apple.QuickTimeComponents.component 7.1.6 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a6e5000 - 0x9a6e9fff com.apple.QuickTimeH264.component 7.1.6 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9a6eb000 - 0x9a7cefff com.apple.QuickTimeH264.component 7.1.6 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x9af25000 - 0x9af30fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9af3b000 - 0x9b094fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
0xc0000000 - 0xc000ffff com.unsanity.ape 2.0.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Thanks. -
Please can someone advise how I can actually speak to someone from Skype? I have tried to use the live chat feature a good dozen times and continually get a message saying that my chat session has opened in another window (which it has not).
I'm using a mac with chrome browser.
Thanks in advanceThis is really poor customer experience.
I went to this Skype help support page - https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?q=refund
It asks me to go to https://support.skype.com/support_selection for live chat.
When I open this page, it redirects me to http://support.microsoft.com/error?httpCode=403&errorCode=
I have ensured the JavaScript is enabled, pop-up are enabled.
Tried in 3 different browsers on 2 different machines.
Still not working.
Anyone can shed any light on this? -
Why is my ichat 5.0.3 video chat not working?
i've had my macbook pro for a week and the video chats been working perfectly fine. however, yesterday i tried to video chat, and it just said, this computer does not support video chats. the computer still recognizes the camera, and i can take pictures in photobooth and whatever, but on my ichat it just says i can only audio chat and it doesnt allow me to video chat. its really annoying me how this just happens out of nowhere. someone please tell me what the problem is, thank you.
no, nothing else is open. it was literally working fine, everyday for the last week. but when i opened my comptuer yesterday, it just randomly stopped working.
-
Safari fails to start and Apple support chat not answering..
Safari now repeatedly fails to start following an update to 8.0.2
Rebooted machine (iMac - mid 2010, 2.93 GHz Intel Core i7 on Yosemite), fixed disk permissions etc etc. but no joy.
Went on Apple Support Chat today - but seems they've taken an early holiday - no response whatsoever.
Everything else works fine.
Anyone any ideas?
I get the following:
Safari quit unexpectedly.
Process: Safari [3900]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [3900]
User ID: 501
Date/Time: 2014-12-24 13:02:50.872 +0000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 0743A3C9-E02C-7A19-9F57-34197FD6D252
Time Awake Since Boot: 2600 seconds
Crashed Thread: 22
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 00000001008d9000-00000001008da000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
org.zzhc.extensions.shortly-RMKWK5S4J4 (2.4 - 2.4) Shortly
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00000001027d6860 WebCore::RenderBox::availableLogicalWidth() const + 0
1 com.apple.WebCore 0x000000010259dbf4 WebCore::RenderBox::computeBlockDirectionMargins(WebCore::RenderBlock const*, WebCore::LayoutUnit&, WebCore::LayoutUnit&) const + 68
2 com.apple.WebCore 0x000000010259db5e WebCore::RenderBox::computeAndSetBlockDirectionMargins(WebCore::RenderBlock const*) + 46
3 com.apple.WebCore 0x000000010305fc10 WebCore::RenderBlockFlow::layoutBlockChild(WebCore::RenderBox&, WebCore::RenderBlockFlow::MarginInfo&, WebCore::LayoutUnit&, WebCore::LayoutUnit&) + 128
4 com.apple.WebCore 0x000000010305eff2 WebCore::RenderBlockFlow::layoutBlockChildren(bool, WebCore::LayoutUnit&) + 530
5 com.apple.WebCore 0x000000010305e339 WebCore::RenderBlockFlow::layoutBlock(bool, WebCore::LayoutUnit) + 761
6 com.apple.WebCore 0x000000010259cce6 WebCore::RenderBlock::layout() + 54
7 com.apple.WebCore 0x000000010259cb39 WebCore::RenderView::layout() + 745
8 com.apple.WebCore 0x00000001025982e1 WebCore::FrameView::layout(bool) + 2865
9 com.apple.WebCore 0x000000010252ef0d WebCore::ThreadTimers::sharedTimerFiredInternal() + 157
10 com.apple.WebCore 0x000000010252ee34 WebCore::timerFired(__CFRunLoopTimer*, void*) + 20
11 com.apple.CoreFoundation 0x00007fff93f73b44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
12 com.apple.CoreFoundation 0x00007fff93f737d3 __CFRunLoopDoTimer + 1059
13 com.apple.CoreFoundation 0x00007fff93fe6d9d __CFRunLoopDoTimers + 301
14 com.apple.CoreFoundation 0x00007fff93f30268 __CFRunLoopRun + 2024
15 com.apple.CoreFoundation 0x00007fff93f2f838 CFRunLoopRunSpecific + 296
16 com.apple.HIToolbox 0x00007fff8adea43f RunCurrentEventLoopInMode + 235
17 com.apple.HIToolbox 0x00007fff8adea1ba ReceiveNextEventCommon + 431
18 com.apple.HIToolbox 0x00007fff8ade9ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
19 com.apple.AppKit 0x00007fff897116d1 _DPSNextEvent + 964
20 com.apple.AppKit 0x00007fff89710e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
21 com.apple.Safari.framework 0x0000000100959ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
22 com.apple.AppKit 0x00007fff89a15bd7 -[NSApplication _realDoModalLoop:peek:] + 666
23 com.apple.AppKit 0x00007fff89a14186 -[NSApplication runModalForWindow:] + 119
24 com.apple.AppKit 0x00007fff89a13d53 -[NSAlert runModal] + 144
25 com.apple.AppKit 0x00007fff8971665d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
26 com.apple.AppKit 0x00007fff8971620e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
27 com.apple.AppKit 0x00007fff897161ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
28 com.apple.AppKit 0x00007fff89715e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
29 com.apple.AppKit 0x00007fff89715c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
30 com.apple.AppKit 0x00007fff897156b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
31 com.apple.Foundation 0x00007fff8858f458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
32 com.apple.Foundation 0x00007fff8858f2c9 _NSAppleEventManagerGenericHandler + 102
33 com.apple.AE 0x00007fff911de99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
34 com.apple.AE 0x00007fff911de719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
35 com.apple.AE 0x00007fff911de623 aeProcessAppleEvent + 295
36 com.apple.HIToolbox 0x00007fff8adf737e AEProcessAppleEvent + 56
37 com.apple.AppKit 0x00007fff89711d76 _DPSNextEvent + 2665
38 com.apple.AppKit 0x00007fff89710e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
39 com.apple.Safari.framework 0x0000000100959ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
40 com.apple.AppKit 0x00007fff89704e23 -[NSApplication run] + 594
41 com.apple.AppKit 0x00007fff896f02d4 NSApplicationMain + 1832
42 libdyld.dylib 0x00007fff8e0b25c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff951b622e kevent64 + 10
1 libdispatch.dylib 0x00007fff8a7dea6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010251788b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00000001025149d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 9:: Dispatch queue: com.apple.SafariShared.WBSHistorySQLiteStore
0 libsystem_kernel.dylib 0x00007fff951b65d6 pread + 10
1 libsqlite3.dylib 0x00007fff8fba9c79 walIndexReadHdr + 1225
2 libsqlite3.dylib 0x00007fff8fba952f walTryBeginRead + 351
3 libsqlite3.dylib 0x00007fff8fba8c9f sqlite3PagerSharedLock + 2063
4 libsqlite3.dylib 0x00007fff8fba7a97 sqlite3BtreeBeginTrans + 407
5 libsqlite3.dylib 0x00007fff8fb9fac1 sqlite3InitOne + 593
6 libsqlite3.dylib 0x00007fff8fb9f7de sqlite3Init + 94
7 libsqlite3.dylib 0x00007fff8fb91b86 sqlite3Pragma + 3094
8 libsqlite3.dylib 0x00007fff8fb7f917 yy_reduce + 12775
9 libsqlite3.dylib 0x00007fff8fb7c5ea sqlite3Parser + 122
10 libsqlite3.dylib 0x00007fff8fb7b5f6 sqlite3RunParser + 502
11 libsqlite3.dylib 0x00007fff8fb7acfa sqlite3Prepare + 794
12 libsqlite3.dylib 0x00007fff8fb7a8e7 sqlite3LockAndPrepare + 231
13 libsqlite3.dylib 0x00007fff8fc10e33 sqlite3_prepare_v2 + 195
14 com.apple.Safari.framework 0x0000000100ee1da3 -[WBSSQLiteStatement initWithDatabase:query:] + 219
15 com.apple.Safari.framework 0x0000000100eb9cd9 int SafariShared::WBSSQLiteDatabaseExecute<>(WBSSQLiteDatabase*, NSString*) + 81
16 com.apple.Safari.framework 0x0000000100eb1808 -[WBSHistorySQLiteStore _openDatabase:andCheckIntegrity:] + 316
17 com.apple.Safari.framework 0x0000000100eb1371 -[WBSHistorySQLiteStore _loadHistory] + 94
18 libdispatch.dylib 0x00007fff8a7e0323 _dispatch_call_block_and_release + 12
19 libdispatch.dylib 0x00007fff8a7dbc13 _dispatch_client_callout + 8
20 libdispatch.dylib 0x00007fff8a7df365 _dispatch_queue_drain + 1100
21 libdispatch.dylib 0x00007fff8a7e0ecc _dispatch_queue_invoke + 202
22 libdispatch.dylib 0x00007fff8a7df154 _dispatch_queue_drain + 571
23 libdispatch.dylib 0x00007fff8a7e0ecc _dispatch_queue_invoke + 202
24 libdispatch.dylib 0x00007fff8a7de6b7 _dispatch_root_queue_drain + 463
25 libdispatch.dylib 0x00007fff8a7ecfe4 _dispatch_worker_thread3 + 91
26 libsystem_pthread.dylib 0x00007fff869b46cb _pthread_wqthread + 729
27 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff951b052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff951af69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8e607d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8e607c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff951b052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff951af69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff93f30b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff93f2ffdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff93f2f838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8d3d0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff885d5b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff951b53f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff951b5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff869b24a1 start_wqthread + 13
Thread 14:
Thread 15:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00000001018e73fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00000001016d6244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff951b5132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8e3f2c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00000001016d686b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001016d66c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001016cba9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff869b42fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff869b4279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff869b24b1 thread_start + 13
Thread 22 Crashed:
0 libsystem_pthread.dylib 0x00007fff869b2695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff91122b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff9111b620 fprintf + 186
3 ??? 0x000000010adc95dc 0 + 4477195740
Thread 22 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7868a1d8 rcx: 0x00007fff7868a1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7868a1f0 rsi: 0x00007fff869b2b14 rbp: 0x000000010a05be30 rsp: 0x000000010a05bdb0
r8: 0x000000010250c000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff786896b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff869b2695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1008d9000 - 0x1008d9fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x1008e3000 - 0x10121cff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1016c1000 - 0x101bd4ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x101d3e000 - 0x101ff2fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x1022d0000 - 0x1022d0fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x1022da000 - 0x102416ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x102510000 - 0x1034b5ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1086cb000 - 0x1086cbfff com.apple.WebInspectorUI (10600 - 10600.2.1) <284BA94F-BD22-3E25-921A-6EE265AF2F0C> /System/Library/StagedFrameworks/Safari/WebInspectorUI.framework/Versions/A/Web InspectorUI
0x1086e2000 - 0x1086e2ff5 +cl_kernels (???) <0A30550D-2D5D-42BC-B799-880A828A15D8> cl_kernels
0x10890a000 - 0x108923ff7 com.apple.WebInspector (10600 - 10600.2.1) <3586BC26-3AD6-3ED6-B50B-945DDBA82999> /System/Library/StagedFrameworks/Safari/WebInspector.framework/Versions/A/WebIn spector
0x10895f000 - 0x108a77fff com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x108af3000 - 0x108b28ff7 libssl.0.9.8.dylib (52) <70680606-475F-3C89-BB5F-E274253DC7C6> /usr/lib/libssl.0.9.8.dylib
0x10936a000 - 0x10936afff +cl_kernels (???) <FE15EE35-6E82-42BA-8173-DFAE4A266A35> cl_kernels
0x109e39000 - 0x109f1ffef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff657a0000 - 0x7fff657d6837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8696f000 - 0x7fff8698bfff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff869ac000 - 0x7fff869b0ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff869b1000 - 0x7fff869bafff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff869bb000 - 0x7fff86a08ff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff86f1d000 - 0x7fff86f9afff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8704b000 - 0x7fff871a9ff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8724d000 - 0x7fff87261ff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff87304000 - 0x7fff87304fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8734c000 - 0x7fff873d0ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff873d1000 - 0x7fff873d2fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff873d4000 - 0x7fff873ddff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff873de000 - 0x7fff873e3ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff87422000 - 0x7fff8743dff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff874b2000 - 0x7fff874c7ffb libCGInterfaces.dylib (294.1) <1A6AADE6-09EC-3054-85F9-E6A3607EBA70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Libraries/libCGInterfaces.dylib
0x7fff874c8000 - 0x7fff877afffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff878c9000 - 0x7fff87901ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff87a92000 - 0x7fff87b38fff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff87b39000 - 0x7fff87b6cff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff87b6d000 - 0x7fff87b75fff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff87c41000 - 0x7fff87c73ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87c74000 - 0x7fff87ca0fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff87cc9000 - 0x7fff87d21ff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff87d22000 - 0x7fff87d25fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87d2b000 - 0x7fff87e52fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff87ec5000 - 0x7fff87ec5fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff87ec6000 - 0x7fff87ec8ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff87ec9000 - 0x7fff87f04fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8856d000 - 0x7fff8889bff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8889c000 - 0x7fff88d88fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff88db1000 - 0x7fff88db4ff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff88db5000 - 0x7fff88e3efff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff88e3f000 - 0x7fff890ebfff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff890ec000 - 0x7fff890feff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff8915a000 - 0x7fff89169fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8916a000 - 0x7fff8916cfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff89172000 - 0x7fff8922dff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8922e000 - 0x7fff89239fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8923a000 - 0x7fff8923fff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff89240000 - 0x7fff89246ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff892b5000 - 0x7fff892c7fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff892c8000 - 0x7fff894ad267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff894ae000 - 0x7fff89571ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff89581000 - 0x7fff89586ff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff89587000 - 0x7fff895b2ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff8960e000 - 0x7fff896afff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff896b0000 - 0x7fff896bdfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff896be000 - 0x7fff896c2fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff896c3000 - 0x7fff896c5fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuthThere is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Video & Voice Chat Not Working With ichat
Voice Chat and Video Chat is not working with ichat 6 in booth google and yahoo. One side is ichat and the other side is yahoo & google talk clients, Please confirm whether its a workable scenario or it only supports ichat to ichat.
Thanks & Regards
Sreejith RHi
Other alternatives based on the amount of info in your post.
Has she set up her Google Name in iChat or is she logged on via the Web Site (Google Mail page) ?
iChat cannot Video to the Google Mail Login page chat option or to the app called GoogleTalk on a PC.
Another thing.
If you login to the GoogleMail Web pages you will get logged out of iChat (GoogleTalk account) to a partial extent which may explain the loss of Video or Audio iCons.
iChat reports in a Text chat window that you have Logged Off.
However you seem to be able to continue the chat - but it separate from the web Page chat - You send from the web page and that chat will get the next response, send from iChat and it gets the next response (I can't remember if the Buddy told me he got two Chat windows at his end)
9:26 PM Wednesday; May 12, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
The support chat on this site is not working, is it not for anyone else?
bennyboy920825 wrote:
Well I am using a dell inspirion 3520, linnux and chrome
dell - details?
linux - details?
chrome - details?
have you tried another browser? Firefox? Some other? - this is a long shot as an Apache Error is not related to the client.
What is important is the exact steps from (what URL?) starting point - ?? http://www.apple.com/support/contact/ ??
I say again... I will try to Replicate your steps - exactly - so I need to know them all - exactly. Verbatim in any text entry fields. Exact labels of Picons you click.
I cannot go further than the serial # entry screen - but if you put it in your reply then quickly edit it out with the Edit link at bottom right of your just posted reply, I am very likely the only one who will see it (I will get it in an email notice) as no one else is participating in this thread.
Since you are having trouble supplying the data I ask for, maybe just an agreement that this is what you do will suffice:
from http://www.apple.com/support/contact/ > [Get Started] button
Then iPhones
Then "Service Requests & Troubleshooting" displays
from which you choose "The topic is not listed"
Then enter some vague text because it does not matter Then continue
No thanks. Continue
.Then Chat
Then we need a serial #
ÇÇÇ
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