Support Code 1007 printer will not feed paper from lower tray!

PIXMA MG5422 will not feed paper from lower tray. Wifi connect Mac OS X 10.9.4

I have the same problem with my Canon MG7120 and it's SUPREMELY annoying. I have a iMac running 10.10.4 and am also trying to use iPhones. The printer has no option to print from the lower tray if it sees any color or any odd size page. Anything from the iPhone will be treated the same, rendering it completely useless. I love Canon printers, have had many in the past, but this one is really really annoying. 

Similar Messages

  • Printer will not feed paper

    Printer will not feed paper. Tried print doctor scan-- unplugging and  wiping rollers with lint- free cloth dipped in distilled water.  Did'nt work.  Printer is 5 yrs old.  Is it time for a new one?? Or anything else I can try?  I have HP computer-any recommendations if I buy a new inkjet? Need one that will accept card stock. Thanks in advance/

    Hello @99stonemo99,
    Welcome to the HP forums.
    I understand that your Photosmart C309 is not feeding paper.
    I would like to help.
    It sounds like you have done all the trouble shooting.
    Please review the following document for any missed steps.
    HP Photosmart Premium Fax (C309a and C309c) All-in-One Printers - 'Out of Paper' Error Message and t...
    If the printer will still not feed paper, then it is probably time for a new printer.
    The Photosmart family of printers is currently being switched over to the ENVY family. 
    The new printers are also eligible for the Instant Ink program.
    There are about fourteen printers.
    Eleven that you can click on to bring up the user manual.
    This user manual should tell you if the printer can handle card stock.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

    psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

    hi there sorry to learn that you are having this issue.
    Are you still facing this issue? If you are I will do my best to help you.
    Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer 
    This is the main support page for your printer,  GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
    If you are not experiencing this issue any longer,  May you let me know, your time and courtesy,
    will be deeply appreciated.
    Regards;
    RobertoR
    remember ==▼
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • C310A WILL NOT FEED PAPER. PRINTER CLICKS. If IT PUSH PAPER IN BY HAND, IT WILL PRINT, BUT NOT AUT

    HP PHOTOSMART 310A printer will not feed paper.  It is about 6 months old, with minimal use at home.  It has always done a lot of clicking, but now when it would normally feed the paper, it clicks for several seconds, and the top piece of paper does not feed,  it then clicks again, like it is trying feed paper, then to back the paper out, and then stops.  The printer then posts a no paper in tray error.  When I reload it does the same thing again.   Does the printer not have a optical paper in tray sensor?  It should be able to see the paper is in the tray fairly easily, not sure why it uses the feed roller to sense paper?
    It does not seem to work, regardless of the number of sheets used.  1, 10, 25, or mostly full of paper.  
    The clicking sounds more like gears slipping, rather than the normal clicking it makes all the time.  (with about 30 or 40 clicks in a few seconds, all at a fairly regular rate.)
    it only clicks after the little arm extends down and touches the top of the paper stack.  There is a metal arm, with two white wheels that is dropped from above the paper onto the tray, and it appears to be that arm that is clicking.  It looks like it is trying to push the first (top) sheet of paper into the printer.  The top sheet does not move.   If I push the paper, it will take the paper and run just fine for that one sheet.
    I opened the back, and there is an area with a couple of larger wheels that look like they feed the paper up from the tray into the printer.  In that area there was a cardboard piece with CN503-00012 printed on the side.  It appeared to be loose in the cover, and not sure what that is for? if it should be there? or if it is related,  I removed the cardboard piece.  Not sure what to do with that.  I do not think it is nessisarily related, since if I can feed the paper by pushing it, it takes it and prints.
    Help explain what is going on.
    John

    I do not recognize the cardboard peice you describe - I just opened up my c310a and did not see anything like this.  It may have been part of the packing material....
    At any rate, I would suggest following the troubleshooting steps in this page.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Printer will not feed envelopes

    I have a HP Deskjet F4180 All in One printer and am having trouble getting it to feed envelopes. I've tried Monarch sized envelopes and No. 10 size envelopes and the printer will not pick them up from the feed tray. I've tried pushing them further into the printer and when it does pick them up the end of the envelope stops before it is under the printer head and I have to use the resume button to clear the envelope out of the printer. It seems like the end of the envelope just reaches the feeder wheels but is never engaged by them.  The printer will feed a regular 8.5 x 11 inch sheet of paper just fine and will even print the address out on these sheets. It just will not feed the envelopes. I've tried to feed the envelopes from on top of paper in the feed tray and feeding the envelope separetly with no paper in the tray. Nothing seem to work. This problem has come up suddenly. I was able to print envelopes last week. Now it has stopped feeding them entirely. Any suggestions would be appreciated.  The printer is less than 2 years old and sees very light service. .
    I am running a Gateway computer with Windows Vista Home Premium

    My F4180 hp desk jet printer will not feed envelopes.

  • Printer will not recognize commands from computer

    My computer will print to other printers, but my HP printer will not recognize commands from my desktop. My computer will allow me to choose the HP to print to and the print job will show up in the printer icon on my task bar, but my printer doesn't recognize that it's been asked to print. The printer will print when other computers ask it to. No error message comes up and the yellow light doesn't flash-- the screen just reads "Ready." The ink cartridge is less than a week old and it has plenty of paper.

    Hi @blackburnenglis,
    Welcome to the HP Forums!
    I see that your printer will not recognize commands from your computer. I am sorry to hear this, but happy to help!
    For further assistance, I will need to know:
    The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, Ethernet, or USB.
    If the printer is able to make copies.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
    Hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP 6100 will not recognize paper in load tray

    hp 6100 printer will not recognize that it has paper in the load tray. have tried from two computers same result...add paper then try again. Tried troubleshooting with HP app and was informed printer was low or out of paper. Printer viewer does not give the add paper prompt but all other apps do. Have restarted printer...no go.

    Hi,
    Hold down the Windows Key and press R.  Into the Run Box type compmgmt.msc and hit enter.  Click Disk Management in the left pane and let the drives load up. 
    Does the 2nd HDD show here?
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Officejet 7000 will not feed paper

    My Officejet 7000 will not take the paper from the paper supply tray.
    When I send a document to the printer it sounds normal as if the rollers are turning but after a few seconds it stops and the button with the paper icon flashes as if there is no paper (there is paper and I've reloaded and tried reprinting several times).
    Just prior to the issue, the printer was in the process of printing a multi-page document. About half way through printing one of the pages I heard a 'clack' type sound. The next page nor any subsequent attempt would feed into the printer.
    Any idea what is wrong and if it is worth fixing?
    Thank you.

    Hi there,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Officejet 7612 E All in one printer will not wake up from sleep mode or powersave

    We cannot get a Officejet 7612 to wake up from sleep mode or powersave.  I have tried logging into the web interface but I am only able to delay sleep mode up to 15 minutes.  I need to shut this off or have the issue fixed.  The only way to use the device is to unplug the power cord and plug it back in.  The printer does not even respond to the power button.

    Hello,
    Please try the  below mentioned steps... Firstly print an network configuration page by touching the Setup > wireless Menu > Wireless Settings > Display Network Configuration > Print info [Ok] -type in the printer's ip in address bar of your browser ( Internet explorer or firefox or chrome ), which would display printer inforamtion. click on Network Menu ,
    click Network on Left, of the window.
    click on Network Address (IP), the info will be displayed on the right side. - by default the selection will be on Automatic IP.- click on Manual IP and then type in the following..
       printer's ip address in "Manual IP address"
      subnet mask using the printed report in "Manual Subnet Mask"
      default gateway using printer report in "Manual Default Gateway" Now click Apply. Wait untill the settigns are applied.-After which, power Off the Printer.
    -Restart the PC.
    -Power On the printer.  Hopefully the issue should be resolved.

  • MX 925 - how to force the printer to use paper from lower tray

    Hi' there,
    Several people seems to have the problem, that the printer "wants" to print from the upper tray, - I assume it's because it want's photo paper. Is it possible to FORCE the printer to use paper from the lower tray, when e.g. you have no photo paper, receive the error message, and just want to see the print?
    :-) Sogge

    I found a methoid that while clumsy, works. I have defined another printer on my windows machine that points to the same
    printer as my original printer defination. I have named this printer "Legal" and has defined legal paper as it's default. When
    I print to this printer( DECTYPE, DECNAME) it now defaults to legal.

  • PIXMA 922 Unable to pick up paper from lower tray

    I recently purchased the PIXMA 922 and have been having issues printing.  I have put standard Staples copy paper in the lower tray.  When I go to print it will sometimes print a page or two, then it gives me "Support Code 1008" error saying there is no paper.  I have to open the lower tray, readjust the paper a bit, hit ok.  At that point its about a 40% chance of printing another page or two, otherwise it thinks again and then gives the same error.  It makes it almost impossible to print anything more then a couple pages since every few pages is spending a few minutes going back and forth with the printer.  Did I get a lemon?  Is there something I missed that would make it so the printer can't pick up the paper?  Before I return the printer I wanted to try to get some assistance.
    Thanks!
    Solved!
    Go to Solution.

    Hi KevinG and KimApollo,
    Please remove the paper tray and ensure that the paper guides are fitting snug around the paper so that it does not have any wiggle room in the tray, then replace the tray in the printer.  Next, please perform a roller cleaning on the unit by following the steps at the link below:
    PIXMA MX922 Roller Cleaning
    If you still experience difficulty after performing at least three roller cleanings on the unit, the printer will require servicing.  Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • My c4280 photosmart printer will not load paper

    My PhotoSmart C4280 as of today will no longer load(pull up paper in).  Can it be fixed or should I just buy a new printer?

    Hi - Try following the steps in this video.  In a lot of cases, the problem is just a buildup of dust/paper dust on the pick rollers and cleaning them, as shown in the video, will resolve it.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • Printer will not acknowledge paper

    I have a photosmart D110A.  I keep getting the message to load paper  when there is paper in the printer.

    Hi DogDog,
    Run the following utility, and let me know what errors you receive?
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02762273
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • 1102 Paper Will Not Feed Follow-up Questions

    The diagram that you sent to the other person with this problem - paper will nopt feed - does not match MY 1102. I cannot find the "Release Tabs" pictured in your diagram to remove and clean the roller. Secondly, I see that the 1102 has been discontinued - odd that HP did not tell me that as I just purchased two CE285A Print Cartridges through them. So what basic HP printer replaced the 1102, that uses the same CE285A Print Cartridge?

    Hi , Welcome to the HP Forums! I see that your HP Laserjet P1102w will not feed paper. I am happy to help!  Please try to go through the steps within this guide, Printer Does Not Pick Up or Feed Paper. If this does not resolve your issue, and to find out about newer HP printers, Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best regards!  “Please click the Thumbs up icon below to thank me for responding.”

  • HP Officejet 6500A Plus does not feed paper

    HP Officejet 6500A Plus, Mac OS X 10.6.8,The printer does not feed paper.  Then gives the message that 'printer is out of paper'.  I have done all of the reset and cleaning procedures recommended on the HP web site.  That does not correct the problem when I do 'Print Status Report'.Observing through the front with a flashlight, the paper feed mechanism comes down on top of the paper stack, but the rollers do not feed paper.  Then the feed mechanism lifts up and the error message 'printer is out of paper' is displayed on the small screen on the printer. If a single sheet of paper is inserted deep into the printer so that it can be captured by the print rollers, then the printer produces a normal 'printer status report'.The problem appeared after printing some photos on official HP photo paper with new official HP cartridges. Advice? From:molybdenum

    Hello molybdenum, Please follow the steps by clicking the below link.Does not pick paperor Copy paste the below URL in the browser ..http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02446494&cc=us&dlc=en&lc=en&product=4152639&tmp_track_link=ot_search
    Regards,
    Jabzi
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    I work for HP

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