Support for an already restored Ipod

I bought a restored Ipod from amazon.com, and now I get the little frown face with the exclamation point on it and I can't do anything about it. My serial number doesn't click with apple anymore apparently so I have no idea what to do. Has anyone ever had this problem and maybe have a solution for me besides buying a new one?

ouch ... a sad face with an exclamation point usually means you have to send it in for repair ... if it's not responding to a restore ... but as far as your serial number not responding ... i'm not quite sure on what to do but contact the person you purchased the ipod from ... good luck!.....

Similar Messages

White screen: Already restored ipod. ok for a few minutes. Now white screen again. How do I fox it?

How can I restore my ipod touch? I had a white screen and followed instrucrtions to restore it. Normal Screendwas restored briefly, and is now showing a white display. Can this be fixed?

Try restoring your iPOd, first from backup and if problem persists restore to factory defaults/new iPod.
For how to restore, see the restoring topic of:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
If still a problem you likely have hardware problem and an appointment at the Genius Bar of an Apple store is in order.

TS1372 Any tips for "Unable to restore iPod shuffle"?

I am trying to update an iPod Shuffle 2nd generation I haven't used in several years. I keep getting the error message saying "Unable to restore I Pod shuffle due to errors.......(long list of choices)
I unplugged it, repluged it, again I was asked if I wanted to update the software, I said yes, and I don't know what's happening now! This shuffle has hardly ever been used and I want to use it now when I bicycle...Any suggestions?

Are you connecting the USB cable to a direct USB port on the Mac (instead of a hub or spare keyboard port)? Are you using the USB cable with a mini-dock at the iPod end (the one it came with)?

HT1808 Itunes stops working when trying to restore and IPOD touch. (tried support for touch)

I have tried the directions on "If you can't update or restore your iOS device" page, but every time I try to restore the IPOD it crashes the program. Any suggestions on how to restore this to factory settings?
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues or iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
Thank you for the information, but the program still crashes about 1 min into the restore process. I have removed and reloaded the entire Itunes program thinking that it was corrupted, but that has not worked either. Any other suggestions?
What is listed in the status bar in iTunes when it crashes (what iTunes doing when it crashes). Try another cable Try on another computer to help determine if you have an iPod or computer problem
Has a few errors.
iOS 6.1.5 Fixes an issue that causes FaeTime calls to fail for some users on iPod touch (4th generation). As soon as that window pops up another window pops up and states
iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Did you Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
I have reinstalled the software 3 times.

Did you
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

HT201232 my sister gave me her old iphone 5 that was bought in UK, i already restored it and insert a new sim card to set it up new but i couldn't activate it. Can you help me? i'm from Philippines and just a new user for iPhone.

iPhone 5
16GB
iOS8.3
i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still activate it. It says, " Your iPhone could not be activated because the activation server cannot be reached." and "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
what should i do for me to be able to use it?
please help!
Thank you very much!

It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service.

My iPod touch won't connect to wifi. Password is correct. Already reset network settings and restored ipod to original settings. Already updated iTunes and upgraded iPod to iOS 6.

A message keeps popping up when I try to join my network that says, "unable to join the network."
I have already reset network settings and restored ipod to original settings.
I already updated iTunes and upgraded iPod to iOS 6.
The password is correct. I even made sure by checking my wifi account.
I have completely restarted my internet connection multiple times.
I have also restarted my ipod multiple times
My wifi was working on my iPod yesterday before I reset all settings.
I updated it yesterday to iOS 5. Still didn't work.
It wasn't updated to the new iOS 6 until today so I don't think it has anything to do with the upgrade.
My camera started to be glitchy, so I reset my Ipod like I was advised in another discussion.
My internet wasn't connected anymore. My password wasn't working either, but the wifi connection was still showing.
Safari still wasn't working, though.
I did the sensible thing and I reset my network connection.
Now, the password isn't working and there's no wifi signal.
The camera is working well now, but the wifi is messed up. I didn't expect any of this to happen. The internet is all I use the iPod for. Now, the iPod is useless to me. Please help?

are other things still connecting to the wifi without a problem?
Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>?

Greek language support for ipod touch?

why the greek language is not included in the supported languages for ipod touch?
why there is no greek keyboard nor a speller?
is it so hard to do it?
the greek language is not important?
as fur as i know apple has also a market for ipod in greece as well as other products...
but no greek language support in the ipod... why?

yes this is also true,
as fur as it goes for displaying text in greek the results are pretty good.
but when it come to writing...this is a totally different scenario...
unfortunately you have many other options apart from writing greek of curse.
to conclude and this is something that keeps bugling me,
maybe I am wrong,
but i think that the OS the ipod touch runs is based OSX 10.4 (tiger),
if not mostly the same OS.
if the above assumption is correct in some whey..and by having in mind that the support for many languages is already realized for the above OS
is interesting to notice that the support of this already realized languages is limited in the platform of ipod touch ( concerning writing and spelling).
how knows...

My 4G Ipod shuffle does not play songs in the correct order? Already restored to factory settings and no success.. Can anybody help me?

My 4G Ipod shuffle does not play songs in the correct order? Already restored to factory settings and no success.. Can anybody help me?

I FINALLY GOT IT! after months of relentless synching/autofilling problems on my 4th generation i figured out the solution.
this is what i did: plugged in ipod on off mode~>manually deleting my ipod's songs~>restored factory settings~>unchecked automatic synch~>made a new playlist with exactly the songs & order i wanted for my ipod (just dragged old playlists into the new one)~>then autofilled that new playlist into my ipod. came out like a charm! (before u autofill UNCHECK random add songs)
my ipod always ended up autofilling/synching my customized playlists wrong or it would automatically do my music library (and that was way unorganized), so this worked.

IPod Reset Utility is not supported for use with Windows Vista??????

is there anyway to get pass this?
i need to use the ipod resetutility to reset my shuffle
but the only problem is that i have Vista and the program isnt
supported for vista. can someone help me out here?

well the only problem with that is that
everyone i know use vista -.-

HT1339 I was looking for info on restoring an iPod Touch 4th Gen. But iTunes presents the same Restore button, which when pressed, offers to update, not restore, to iOS 6.0.1. Why?

I found this article when searching for info on restoring (to factory conditions) an iPod Touch 4th Generation. Now I thought this shipped with iOS 5.x (x unknown). But as mentioned too briefly in the header, when I click 'Restore' in iTunes, it offers not to restore, but to update. That is not what I want. I need to use this iPod Touch with Xcode 4.2 under Snow Leopard.
So the question is: what is really going on here and why? Is it really true that 4th G iPod Touches ship with 6.0.1 instead of 5.x? If not, how can I get it to really go back to the original? Why is iTunes failing to offer a restore when I press 'Restore'? If I guessed wrong about which of my several machines running iTunes (some under Windows7, one under Snow Leopard)I used when I upgraded to iOS 6.0.1, would that explain iTune's failure to offer a true Restore?

Restore will not replace an old iOS level. It will update the iOS level to the latest level. If you have to restore youre iPod that is what will happen. The iOS is not a part of a backup.

Why no firewire support for new iPods?

If firewire is so much better and faster why did the geniuses at Apple decide to discontinue support for it? It took me over 30 minutes to upload music & videos to my new iPod w/ USB, which would have taken 5-10 minutes with Firewire. I don't get it!

They did it because they obviously didn't see the need for it.
Either you have a usb 1.1 port, or have about 500mb of music. The speeds aren't that different between USB2.0 and FW. In fact, i think USB is faster. Stop complaining here, this is only a user-user support forum.

No system restore support for Windows 8.1?

Last week I purchased a Satellite E45t-A4300. It came with Windows 8. Soon after booting it up I received a message from Microsoft saying that I could update to Windows 8.1 for free. So, I did.   The next day I called Toshiba's customer support in order to learn how to make back-up/recovery media. I was told that since I had updated to Windows 8.1, Toshiba would take no responsibility, since the Recovery Media Center software supplied with the computer is meant for Windows 8.0. Is this indeed the case?   What can I do? Thanks for any replies.

Your upgrade to Windows 8.1 from the Windows Store did not disturb the recovery partition. Consequently, refreshing or resetting your PC will restore Windows 8. Recovery media created from that partition also has the factory-new image. After restoring from either, you would then need to upgrade to Windows 8.1 again.
That works out fine for me, since I use restore to out-of-box only to test the hardware. I rely on a current (last night's) backup image to restore the hard drive.
If you don't want to obtain a third-party imaging application, Windows 7 full-disk imaging is still available in Windows 8.1. Paul Thurrott describes it here.
   Windows 8.1 Tip: Use System Image Backup
For data files, File History is very good.
   Set up a drive for File History
   Restore files or folders using File History
-Jerry

Is smb 3.0 already supported for exchange 2013

Hello,
We are looking to deploy exchange 2013. We have a netapp storage and vmware environment.
I was wondering if smb 3.0 is already supported for exchange 2013. I read in a blog of 2012 that it wasn't supported at the time. We would like to use it instead of a iscsi lun.

Hi,
Based on my knowledge, it is still not supported for Exchange 2013 up to now.
Here is an article for your reference, please refer to the "Exchange storage requirements" section.
Exchange 2013 Virtualization
http://technet.microsoft.com/en-us/library/jj619301.aspx#BKMK_Prereq
Another related article for your reference.
Exchange 2013 Storage Configuration Options
http://technet.microsoft.com/en-us/library/ee832792(v=exchg.150).aspx
Best regards,
Belinda
Belinda Ma
TechNet Community Support

HT1212 My grandson misplaced his iPod Touch in April. He just found it, but does not remember the password. I reached out to Apple support.For a one time support why do I have to pay?

Why do I have to pay to get the iPod Touch wiped clean as my 11 year old grandson forgot his password?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format not supported for conversion to PDF". They already are pdfs, what am I doing wrong?".

I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format supported for conversion to PDF". They already are pdfs, what am I doing wrong?

Moved to Adobe PDF Pack (read only)

Support for an already restored Ipod

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