Support for forgotten user name and password

Forgot username and password to access my account. Followed directions for assistance. Was assured that we would receive a telephone call with a code shortly. Three hours later, not having received the code in a short period of time, I sent another request for assistance and was again assured that a telephone call providing us with a code would be provided in a short time.. Seven hours after the first call, at 4:30 a.m., we were called with a code in response to our first first request. One half hour later, 5:00 a.m., our second request was responded to. In neither case would I consider the response time short as your communication suggested. And to be receiving telephone calls in the middle of the night is not acceptable. I would hope that you can find another way of providing the assistance you offer.

Sithless wrote:
....Is this some new thing or whats going on ?
apple_prompting_some_users_for_extra_app_store_security_details

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Itunes keeps asking me for a user name and password when I first open it.

I do not allow apple to access my library or my hard drive because you guys are predators, and I have NO interest in using the app store. I have disabled access to the store, so i do not know why it keeps asking me for a user name and password. You have NO right to see the music THAT I PURCHASED a loooooooooong time ago. It is my license. I should be able to play it whenever and wherever I like...and NO, I do not burn and copy my music. I just want to play it on MY MACHINES. So, I do not need your useless snooping, which is probably the reason you want me to log in. Who do you think you are? You didn't write the songs. You just sell licenses. Period. And I purchased mine, thank you. I no longer use your store for these reasons. I use Amazon.

Not control-R. Command-R. Shut the computer down. Reboot it. Hold down cmd-R when you hear the chime. Keep it held down and you should see the Lion recovery partition.
http://support.apple.com/kb/ht4718
http://support.apple.com/kb/ts3273
Matt

Trying to install Leopard on my iMac (G5). Got to the screen that asks for the user name and password and it won't take it. How do I get out of this and resume the software install?

Trying to install Leopard on my iMac (G5). Got to the screen that asks for the user name and password and it won't take it. How do I get out of this and resume the software install?

Help here > Mac OS X: Changing or resetting an account password

HT4906 I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto?

I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that either

You would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself.

I just switched to Charter. When going to Mozilla Firefox a box appears saying, Authentication Required and asks for a User name and Password. What do I do?

I switched from CenturyTel to Charter. I can't use Firefox because a box appears asking me for Authentication Required, User Name and Password. When I hit cancel, this message appears:
HTTP 401 - Unauthorized
Authorization is required to access the configuration server.
You must enter the correct username and/or password.
When I called Charter, they told me they recommended using Internet Explorer. I told them I didn't want IE, I preferred Firefox. They recommended I go to your support page, so here I am. :o)

Have you reset the password recently for the email account?
A real simple fix usually is to delete the mail account (settings < mail contacts calendars, tap the affected account and choose delete at the bottom) Then re add the account.

My mba when i connect to wifi safari asking for a user name and password, my mba when i connect to wifi safari asking for a user name and password, my mba when i connect to wifi safari asking for a user name and password

i am not able to browse through safari with my wifi connection, its asking for usernsme and password
please help me whath is the issue

You ca n look in the Password Manager.
*Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"
*https://support.mozilla.com/kb/make-firefox-remember-usernames-and-passwords

I cant get my iphone 4 tolog in to my company wifi. i updated to ios 6 and now it just goes to my companies login screen. i enter my username and password and it just sticks. however it will logon to wifi without a requirement for a user name and password

I have to log onto my companies wifi by first going thru a log on page that equires a username and password. before i updated to ios 6. it worked fine now it just goes to the login page and when i hit enter it doesnt do anything just stays stuck on that page. however the phone will log onto a regular wifi router that doesnt require any kind of username or password. any ideas on how to fix it. i have tried everything including reseting all network settings.

1. Settings>General>Reset>Reset Network Settings
or
2. Use "Forget This Network"

AppleScript: Waiting for a user to enter user name and password

I'm currently working on an AppleScript designed to automate binding a computer to Active Directory and another script to install a login certificate. While you can create a UNIX shell script for the Active Directory binding, I found that you have to have your user name and password in the script itself and this system will be deployed by multiple people.
So instead I'm doing an GUI Automation AppleScript of Directory Utility. What I'd like to do is have the script to wait for the admin user (who will be remoting in by ARD) to enter their Network user and password, click okay and then continue the script to quit the program and then run a self-destruct (which I'd also appreciate any advice about doing in AppleScript)
Here's the script so far, which I've set up successfully:
activate application "Directory Utility"
tell application "System Events"
click text field 1 of row 1 of table 1 of scroll area 1 of group 1 of group 1 of window "Directory Utility" of application process "Directory Utility"
click button 1 of group 1 of group 1 of window "Directory Utility" of application process "Directory Utility"
click text field 2 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "EXAMPLE.COMPANY.com"
click UI element 3 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click radio button "Administrative" of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click checkbox "Allow administration by:" of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 1 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExamplePS NA"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 2 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleNA"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 3 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleNATemps"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 4 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleTeam 1"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 5 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleTeam 2"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 6 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleTeam 3"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 7 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleDesktop Admins"
click button 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
click row 8 of table 1 of scroll area 1 of tab group 1 of sheet 1 of window "Directory Utility" of application process "Directory Utility"
keystroke "GroupExampleDomain Admins"
click button "Bind…" of sheet 1 of window "Directory Utility" of application process "Directory Utility
<<WAIT LINE HERE FOR NETWORK ADMIN AND AND PASS, THEN USER WILL CLICK OKAY, THEN CONTINUE SCRIPT>>
<<QUIT ACTIVE DIRECTORY>>
<<SELF-DESTRUCT>>
end tell
It isn't a real command prompt like if you're changing System Preferences or something. It's a specialized prompt specifically for Directory Utility. However, I do need to know how to make AppleScript wait for a password for a standard Password Prompt for adding a certificate to the login keychain through Keychain Access. I've also done pretty much the same thing as above for that script.
Any tips would be GREATLY appreciated.

Yeah, I know GUI Scripting is not the best way, but I couldn't find a successful variable system for the following script. The other issue is that I'd prefer to send this by ARD and have ARD ask for a User Name and Password, but I've found there's no way to do that. Then again, I can't send the AppleScript purely remotely either.
What I mean by self-destruct is simply I only want the Active Directory binding script to run once upon login to the primary admin user and then delete itself so it doesn't get run again. The login certificate script I want to run once on each new user who logs in (so I'll likely be putting it in the "User Template") and then delete itself so it doesn't run the next time they log in. I can't figure out any way to hit those buttons through a shell script.
Here's the original UNIX shell script: (This is what I'm using temporarily until I figure out a solution that doesn't require my user name and password to be embedded)
#! /bin/bash
MACNAME=$(scutil --get ComputerName)
dsconfigad -add "CORP.DOMAIN.NET" \
-username USER \
-password PASS \
-computer $MACNAME \
-mobile disable \
-mobileconfirm disable \
-localhome enable \
-useuncpath enable \
-shell /bin/bash \
-ou OU=Macs,CN=Computers,DC=corp,DC=DOMAIN,DC=net \
-force \
-localpassword "PASSWORD" \
-groups "GROUPS"
And here is the Certificate Installation AppleScript
activate application "Keychain Access"
tell application "Finder" to open POSIX file "/FolderName/Certificate.crt"
delay (3)
tell application "System Events" to tell process "Keychain Access"
click button "Add" of window "Add Certificates"
click button "Always Trust" of group 3 of sheet 1 of window "Keychain Access"
end tell
Thanks for the help. I really appreciate it. This is a rather new field for me and most of my knowledge comes from Google Searches and about a billion tabs trying to find answers.

Safari user name and password for secure sites

I just sent the following to "Mac OS X Feedback"
Some secure sites like brokers, e.g., Ameritrade, do no allow autofill in Safari for the user name and password. In fact Safari does not even ask if you want to remember the user name and password just entered for such sites.
I would like to suggest that something be done for users in such cases:
1) A dialog box comes up warning that this website does not allow autofill.
2) A suggestion is made as to what network setting needs to be changed to allow autofill to work
3) A fix in Safari to take care of this problem
4) Add something to Safari help
Does anyone have a work around for this problem?
Mac Mini (Intel Core Duo) Mac OS X (10.4.5)
Mac Mini (Intel Core Duo) Mac OS X (10.4.5)
Mac Mini (Intel Core Duo) Mac OS X (10.4.5)

Think about what would happen if someone gained access to your Mac, say while you were briefly away from your desk or whatever. They launch Safari, go to the login web page of (for instance) your bank & discover that autofill has helpfully filled in your user name & password so all they have to do to get access to your accounts is click the login button.
From there, they can transfer all your assets to some other account (theirs!) or invest in FlyByNight.com or whatever -- they can do anything your password lets you do with any password-protected account ... anything!
Take this a step further. Say you have enabled auto-login to your primary account at startup, or have used an easy-to-guess account password for it. Someone steals your computer ... & with it potential access to all your online accounts with autofill entries.
Not a pretty picture, is it?

I need to know if there is a user name and password associated with accessing a certain website.

I'm not sure if at one time there was a username and password given so that I automatically could access a site. The site is the home page for my department on the intranet of the company I work for, and they've activated a new vpn. If I use Safari, after activating the vpn opening Safari, it asks me for a user name and password for some proxy server and from there on out I can navegate the external web or the company intranet. Using Firefox, I do not get prompted for a user name and password but I cannot access my homepage yahoo.com or any public website; I can, however access my company's intranet. The IT guy says there must be some user name & pw to access the site that I've previously asked Firefox to memorize but which I can't see. I don't think so but I can't figure out where to find the list of sites that Firefox has memorized passwords for.

You ca n look in the Password Manager.
*Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"
*https://support.mozilla.com/kb/make-firefox-remember-usernames-and-passwords

Need user name and password to install on new computer...

I just switched from PC to Apple, and when I try to install my Contribute 2.0, I'm being asked for a User Name and Password. Unfortunately, I'm not aware of what the user name and password might be. How can I get them so that I can complete the installation process? Your help is greatly appreciated.
Thanks!

SAURAV KUMAR SINGH wrote:
During Oracle Installation i have given SID : RD1 & Password :admin@1234
... insert BUZZER sound here ...
Using "@" in a password for a DB User is not supported at all (allthough it works).
I did so myself once and I think it was possible to get a connection utilize quotes,
but I do not remember which ones in what way.
Could have been like
sqlplus "sapsr3/admin@1234"
but not very sure any more.
My be toy around with this, but more easy is to use brtools and change the
password to contain only valid oracle letters.
The problem with "@" is, that it delimits the SQLNET Connect identifier.
Volker
Oh, and for executing brtools, do not provide a user at all or only "-u /"
This should do a sysdba connect.
Edited by: Volker Borowski on Jan 30, 2012 7:25 PM

E72 Software update, user name and password

I am trying to update the software on my E72 as it is full of bugs. I do the*#0000# and choose check for updates. The phone searches for updates and for a split second says "recieving data from T-Mobile" but then asks me for a user name and password. I have no Idea what this user name and password relate to? Anyone have any idea??

Hi, I don't know anything about t-mobile, but I would call them.
If there is an update for you, you could try to use NSU or ovi suite?
Check here for updates: http://europe.nokia.com/support/download-software/device-software-update/can-i-update

When I try to play my audio books it tells me my user name and password are incorrect

When I try to play my audio books it asks me for my user name and password but it won't accept it!

Read here:
http://support.apple.com/kb/TS4268

User name and password required to access Security settings

I have an HP5520e all in one printer. I am trying to set it to scan to my computer. The instructions say I should activate Webscan from the Administrator Options under Settings and Security. When I try to get to Administrator settings I am being asked for a user name and password. What username and password am I supposed to enter here?
This question was solved.
View Solution.

gnomad899,
Welcome to the HP Forum.
Start with the standard:
admin = admin
password = password (or leave it blank)
This assumes, of course, you have not used EWS (embedded web server) and set a password for it previously -- which you CAN do while using EWS. Once you do set a password using the EWS page, everytime you want to look at certain settings, adjust certain settings, you have to enter the password you set up.
EWS is simply the web page interface to the printer -- like you use a web page to talk to your router software. Same thing - sort of, except you type in the printer IP on your browser instead of the router, of course.
============================================================================
If it won't let you in,
You can try resetting the printer. Be Aware that should you do this, you have to re enter any previously entered information (wireless settings, etc.).
You might be able to reset the printer on the front panel - settings > factory defaults (or similar).
OR
from TroubleShooting > Solve a Problem > Printer Does Not Maintain Wireless Connection
Step four: Reset the printer and wireless router, and then restart the computerFollow these steps to reset your printer and your wireless router, and then restart your computer.
NOTE:Consider bookmarking this page on your web browser so that you can reference it after restarting the computer.
Follow these steps to reset your printer, your wireless router, and your computer.
Press the Power button on the printer to turn it off.
Disconnect the power cord from the rear of the printer.
Disconnect the power cord from the wireless router.
Turn off the computer.
Wait 30 seconds.
Reconnect the power cord to the wireless router.
Wait 30 seconds, or until the router is fully on and ready.
Turn the computer back on.
Wait for the computer to reload.
Reconnect the power cord to the rear of the printer.
Turn the printer back on.
===========================================================================
Reference:
HP 5520 e All in One Printer
User Guide
Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

User Name and Password to file share OSX and Vista

I have just bought a Laptop running VISTA for work. I want to share files between my i-mac and the lap top. I have managed to share from MAC > Vista but can not log onto the MAC from Vista.
I map the drive using \\192.168.2.2\kemery and am then prompted for a user name and password so enter my MAC short name and password (administrator). The log on fails and returns "unsucessful" with the user name filled in as
KeithEmery-PC\kemery. I have tried changing it to WORKGROUP\kemery but nothing seems to work.
Please help - this is the last task on an otherwise simple setup!

I left off the \\ that is before the 192.168.2.2 and it worked just fine for me. But I am using Vista Ultimate and this may or may not make a difference. Ultimate is suppose to have easier Networking set - up
I map the drive using \\192.168.2.2\kemery and am
then prompted for a user name and password so enter
my MAC short name and password (administrator). The
log on fails and returns "unsucessful" with the user
name filled in as
KeithEmery-PC\kemery.

Support for forgotten user name and password

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